# Page 3 | PriceLabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is PriceLabs the right Revenue Management solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158348/PriceLabs/reviews --- PriceLabs 4.9 (246) [View alternatives](https://www.capterra.com/p/158348/PriceLabs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of PriceLabs ## Showing most helpful reviews Showing 51-75 of 246 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HL Harvey L. Director Hospitality Used the software for: Less than 6 months ### "The best investment in my Holiday Let by far" August 12, 2024 5.0 An extremely good service, from the quick responses to my questions and queries via email, to booking 30 minutes teams calls to screen share my PriceLabs and go through all my questions and problems. My bookings have gone up drastically at one of my properties to almost 100% occupancy rate, I won't go without pricelabs on any of my holiday let's now Pros The support is tremendous, I really enjoy how quickly and thoroughly you guys reply. The product itself needs nothing in my opinion. Cons I do find all of the different setting hard to use, but I guess that's just comes with spending more time on it. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Because the Guesty product I felt wasn't great and I read good reviews on pricelabs Review Source Response from PriceLabs August 13, 2024 Hi Harvey, Thank you for the detailed review! We're thrilled to hear that our support team has been able to assist you effectively and that you find PriceLabs so valuable. Your success, especially achieving nearly 100% occupancy, is fantastic news. We understand that navigating the various customizations can be a bit challenging. You can check out video tutorials for our products on YouTube - https://www.youtube.com/watch?v=kv2v2dsM0no&list=PLL46gVlpywvy-n75-2PZfZPbqlT4tlen3&pp=iAQB Please don't hesitate to reach out for assistance at support@pricelabs.co. Thank you for choosing PriceLabs! Warm regards, Richie sF safieddine F. enseignante, animatrice seminaires et teambuiliding, coach en milieu professionnel, therapeute Higher Education Used the software for: Less than 6 months ### "thinking about ‘earning more money’ instead of ‘having a high occupancy rate'; pricelabs makes it possible" October 13, 2024 5.0 i watch videos on you tube and apply. i appreciate that you answer my emails and questions quickly. i am a novice so my experience and knowledge of pricelabs does not allow me to say more because i have not yet explored all that it allows. Pros when i don t know how to do , you help allowing me to understand by video Cons that the videos are in english, i would have liked them to be in french. and also, the impossibility of connecting it to booking Review Source Response from PriceLabs October 22, 2024 Hi Safieddine, I'm glad to hear that PriceLabs has helped shift your focus towards maximizing earnings. Your positive feedback about our videos and customer support is truly appreciated. We understand the desire for French-language videos and are thankful for your suggestion. In the meantime, you may find our French Knowledge Base articles helpful - https://help.pricelabs.co/portal/fr/kb/pricelabs If you have any more questions as you explore PriceLabs, don't hesitate to reach out. We're here to help. Warm regards, Richie AO Angelo O. The boss Accounting Used the software for: 1-2 years ### "anabolics for my business" August 13, 2024 5.0 Very positive, I went from an employment rate of 13.8% to 39.88% this year Pros Pricelabs saves me a lot of time with calendar alignment, dynamic pricing, and travel accommodation demand trends. I have been using it for a year and have yet to discover all the features that allow me to grow my business Cons nothing for now for the technical part. I would like the translation of the guide into Italian. There is already something but many articles are in English, unfortunately it is my limit Review Source Response from PriceLabs August 16, 2024 Hi Angelo, Thank you for taking the time to share this review! We’re thrilled to hear that PriceLabs has been a game-changer for your business, saving you time and helping boost your occupancy rate significantly. We understand the importance of having resources in your preferred language. By "guides", if you mean our knowledge base articles, you'll be happy to know they are available in Italian, which you can access by clicking here - https://help.pricelabs.co/portal/it/kb/pricelabs. You can find the option to choose your preferred language on the top right of the page. Thank you for your continued trust in PriceLabs! Warm regards, Richie VR Verified Reviewer Director Hospitality Used the software for: Less than 6 months ### "Beat your AirBnb Competition" August 19, 2024 5.0 We find PriceLabs a handy tool to have to stay ahead of the competition. Pros The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market. Cons One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time. Review Source Response from PriceLabs August 21, 2024 Hello, Thank you for sharing your review! We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market. We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar If you have any more feedback, please write to us at support@pricelabs.co. We're continuously working to make our platform more user-friendly. Thank you again for choosing PriceLabs! Warm regards, Richie CL Capucine L. Responsable hébergement Real Estate Used the software for: 1-2 years ### "Optimal et fiable" August 4, 2024 5.0 C’est une Solution intéressante pour augmenter la rentabilité. L’outil Permet la tarification dynamique et la durée de séjour de manière optimale et fiable. Pros Cet Outil de gestion des tarifs pour locations saisonnières est intuitif et fiable Cons les inconvénients rencontrés sont les limites liées aux options de personnalisation. Review Source Response from PriceLabs August 5, 2024 Hello Capucine, Thank you for sharing your feedback. I'm glad you find PriceLabs an intuitive and reliable solution that helps increase the profitability of your seasonal rentals. I'd love to hear more about the specific customizations you're looking for. Please email your suggestions to support@pricelabs.co. Your input is valuable and our team is committed to making PriceLabs better for you. Warm regards, Richie AH An H. Man in action Accounting Used the software for: 6-12 months ### "Money worth" June 26, 2024 5.0 Great program. I use it constant together with Smoobu Pros Overview where I am sending with my property Cons Lot of information. Difficult to find the info you want Review Source Response from PriceLabs July 1, 2024 Hello An, Thank you for taking the time to write this review. We are glad PriceLabs helped you achieve your business goals. We are sorry you couldn’t find the information you needed easily. Our Knowledge Base is a comprehensive repository where you can find the exact topic via the search bar in the top right corner - https://help.pricelabs.co/portal/en/kb/pricelabs In case you need any specific information that seems to be elusive, please write to us at support@pricelabs.co. All the best! Warm regards, Richie CL Céline L. Propriétaire, entreprise individuelle Leisure, Travel & Tourism Used the software for: 1-2 years ### "Je recommande" May 23, 2024 5.0 Je suis globalement contente, c'est un outil qui marche toujours bien, j'apprécie que la team propose des vidéos de temps en temps pour expliquer les fonctionnalités et les différentes mises à jour. Pros La capacité d'anticiper un évènement et d'ajuster les tarifs des chambres en fonction de la demande est vraiment super. Cons Dans le cadre de location saisonnière, pricelabs propose mon tarif le plus bas, , pendant plusieurs mois de l'année, puisque la demande est beaucoup moins forte (je vis dans un endroit qui s'anime seulement en été et quelques semaines en hiver) Review Source Response from PriceLabs May 28, 2024 Hi Céline, Thank you for taking the time to write this review. We are glad PriceLabs helped you optimally automate your property’s pricing throughout the year, based on demand patterns. All the best! Warm regards, Richie VR Verified Reviewer Owner Real Estate Used the software for: 1-2 years ### "Great for revenue management of STRs" March 5, 2024 5.0 Pros PriceLabs was one of the very first softwares I incorporated into my business. I manage my own STRs and it has been instrumental in helping me automate my pricing. With PriceLabs, I've been able to achieve a high ADR and occupancy. Very organized and user friendly UI that's easy and intuitive. The customer service is also fantastic! I always get a response within 24 hours with a super detailed and helpful answer. An essential tool for all STR self managers! Cons I sometimes find myself having to manually fine tune and update the prices for certain dates because PriceLabs isn't accurate. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Review Source Response from PriceLabs May 16, 2024 Hello, Thank you for taking the time to share your review. We're thrilled to hear that PriceLabs has been instrumental in helping you automate your pricing and achieve a high ADR and occupancy for your STRs. We are constantly working to improve our rate recommendations and will continue to do so. Wishing you more STR success! Warm regards, Richie RG Rose G. Chief Operations Officer Hospitality Used the software for: 1-2 years ### "A MUST for vacation rental owners" February 17, 2024 5.0 I couldn't be happier. It has a lot of horsepower and does a tremendous amount of work in the background that saves me valuable time. It performs so well, it is easy to forget it's even there! Pros PriceLabs is competitively priced, integrates seamlessly with my channel manager, ensures I have very limited to zero open dates in my calendars and has maximized my revenue. I find it very easy to use and I consider it one of the most important tools in my toolbox for successful management of my short term rentals. Cons The interface is a little overwhelming at first, but it doesn't take too long to familiarize yourself with the layout and understand what the graphs and numbers are reporting. Reason for choosing PriceLabs I liked that PriceLabs is very focused in their offering and they don't have anything more to gain than your business which would be guaranteed if they can deliver what they advertise (which they do!). When looking at other platforms that offer reservations, guidebooks, scheduling, channel managing AND dynamic pricing, it is clear they are tackling everything which could lead to a "Jack of all trades, but master of nothing" type of delivery. PriceLabs is a focused company which is more likely to deliver a "best in class" product. Review Source Response from PriceLabs February 20, 2024 Hi Rose, Thank you for taking the time to leave us this feedback. We are glad PriceLabs could help you maximize your revenue and save valuable time! Looking forward to continuing to serve you in 2024. Warm Regards, Richie JM Jen M. Owner/Host Hospitality Used the software for: 6-12 months ### "Easy to use product that has directly increased my profits" January 5, 2023 5.0 As an Airbnb Host and Co-Host to a few properties (under 10) using several different platforms, I absolutely love PriceLabs. I tell everyone I know about it and encourage them to use it - whether they use my referral code or not. When I began using PriceLabs I only hosted my own suite and had no idea what price point to list at. PriceLabs has successfully allowed me to increase my nightly rate by 40-60% and I still am achieving high occupancy rates. This means PriceLabs directly increased my profit by 40-60%. Pros I like the ease of use the most. PriceLabs is easy to set up, easy to customize, and easy to reach a competent customer service team if you have any questions. Cons Honestly there is nothing I like least about this software. While some products require an advanced skillset to learn (which they have a plethora of helpful videos and instructions for), some great features I put off using while I was still new to the software as it was just too overwhelming in the beginning. Reason for choosing PriceLabs Because I could set everything up without a sales call.Wheelhouse got ruled out because it doesn't appear from their website they accepted clients with less than 10 listings.Beyond wants users to schedule a demo with a rep.I didn't want to do any of that. I just wanted to get started. PriceLabs also came with a FREE, no credit card required 30 day trial. Review Source Response from PriceLabs January 26, 2023 Dear Jen, Wow - thank you for this detailed and generous review. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. So, we are thrilled and humbled to hear you say that PriceLabs has directly increased your profit by nearly 60%. Having said that, we value suggestions and feedback, and use this to better our product and services, so please don't hesitate to write to us in this regard. Thank you once again for this review and for choosing PriceLabs. Warm regards, Richie Renata R. Property Manager Hospitality Used the software for: 2+ years ### "PriceLabs continues to impress with exceptional customer support " December 21, 2023 5.0 has been highly positive, characterized by the seamless and gradual learning curve the powerful software offers. PriceLabs not only provides robust functionality but also ensures that users can acquire a nuanced understanding of its features over time. The platform's design allows for a progressive exploration of concepts, enabling users to delve deeper at their own pace. Pros It's evident that PriceLabs consistently goes above and beyond, showcasing exceptional dedication to customer support. Their content-rich webinars underscore a commitment to ensuring customers are well-informed and empowered. This unwavering focus on customer training sets PriceLabs apart, exemplifying a commitment to excellence in customer service. Cons While the platform is robust and efficient in automating pricing strategies, users occasionally find themselves delving into manual assessments to ensure nuanced optimization. Reason for choosing PriceLabs The flexibility to pay on demand and deactivate synchronization during low seasons was a key factor in choosing PriceLabs. This feature allows you to optimize costs by aligning payments with your specific needs, particularly valuable when demand is lower. The ability to toggle synchronization on and off provides a dynamic and cost-effective approach, showcasing PriceLabs' adaptability to your business's changing requirements. Review Source Response from PriceLabs January 2, 2024 Hi Renata, Thank you so much for taking the time to leave this detailed feedback, and especially for acknowledging our customer support - one of the areas we, as a company pay special emphasis on. Wishing you the best for 2024. Warm regards, Richie AM Arianna M. Business Owner Hospitality Used the software for: 1-2 years ### "Highly Recommend Pricelabs" February 23, 2023 5.0 I love Pricelabs and will continue to be a raving fan. I highly recommend Pricelabs to all Premier Super Hosts. Pros Easy to use, sophisticated yet simple, almost entirely automated and has doubled our revenue with less wear and tear. Cons would be cool to be able to block check outs on major holidays on Pricelabs for both airbnb and VRBO and Hostaway. Want to give cleaners the holiday off as well as avoiding having to pay holiday pay. Review Source Response from PriceLabs February 27, 2023 Hi Arianna, Wow - THANK YOU! We are both thrilled and humbled to hear that PriceLabs has doubled your revenue! Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, streamline productivity and save time, and we're happy we've been able to deliver on those promises. With regards your feedback about blocking dates/ DSO - Date Specific Overrides - this is possible if you use Hostaway, and it's possible via VRBO as well. This article will help - https://help.pricelabs.co/portal/en/kb/articles/date-specific-overrides But should you still have questions, please feel free to reach out via support@pricelabs.co. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Warm regards, Richie Khandelwal LH Linda H. Owner Real Estate Used the software for: 6-12 months ### "Best software for pricing vacation rentals!" February 13, 2020 5.0 Saves me a ton of time over manually adjusting pricing and availability. This is one of my favorite softwares for managing my vacation rentals. Pros • Pricing adjusts very well based on demand and it is obvious that prices for festival weekends, etc should be higher and the software does adjust for these events - some of which I don't even know are going on • Allows min and max prices and has a lot of customization of pricing possible • One of the best features is the ability to set customized availability as well as pricing. I can set a 2 night minimum for the near future but then a 30 day minimum farther out if I would rather find a longer term guest. • Orphan day availability is great – here I can allow a 1 night stay only if it is in between other bookings and the software automates all of this where I used to have to do it manually. • The software pushes pricing and availability to AirBnB and also to my channel manager Lodgify which is great as then Lodgify can push to VRBO and Booking.com. • I like that I don't have to pay for a month if I don't need to sync pricing for a property (this works well when I have corporate guests staying for multiple months) Cons • Pricing is a bit higher than what I would pay on a different system I tried out but the features made it worthwhile. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs I did a trial of Wheelhouse and found that the prices they were setting were much lower than what Pricelabs used on the higher end and I am always over 90% occupied so wanted the higher prices. Switched from [Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) I did a trial of Beyond Pricing first but they made you set a base price which was to be the average you received on AirBnB. Pricelabs calculates the base price for you which was the big advantage I saw at the time. Review Source JB Jaren B. Owner Real Estate Used the software for: 2+ years ### "Good product. Always innovating things" June 12, 2023 5.0 Pros Revenue management is excellent. Allows us to automate our operation Cons Reporting and analytics/competitive analysis needs some improvement. Review Source Response from PriceLabs June 19, 2023 Hi Jaren, Thank you so much for taking the time to review us and for sharing your feedback. We are happy to hear that our Revenue management services have been helpful to you. Your satisfaction is our top priority, and we are always striving to enhance our offerings. We're genuinely interested in learning more about your thoughts on how we can improve our reporting and competitive analysis. Our customers often tell us that our data and reporting are among the standout features of our tools and services, so your input is incredibly valuable to us. Please don't hesitate to reach out to us via email at support@pricelabs.co. We would love to have a deeper conversation with you and carefully consider and act on your feedback. Your insights will undoubtedly help us further enhance our services to meet your expectations and those of our valued customers. Once again, we sincerely appreciate your support and trust in PriceLabs. If there's anything else we can assist you with, please feel free to reach out to us. We're here to help. Warm regards, Richie CG Charlie G. Head of Portfolio Development Hospitality Used the software for: 2+ years ### "Into the future of Vacation Rentals with Price Labs" October 19, 2022 4.0 Great. In my role in getting new properties in to our portfolio it allows me to present unbias and market related data over just our internal data. It also helps me show what the market place is like to owners, enabling them to make the best decision for themselves. It has been a game changer and I look forward to the product being improved and adding features in the near future. Pros It has changed the way we price, project and even view our properties' performance. Cons I know it is hard, but th revenue figures can be way out at times. I have looked at our own properties on the system and the variance can be quite big. However, that is generally down to dates being blocked or high owner use. Review Source Response from PriceLabs January 27, 2023 Hi Charlie, Thank you taking the time to review us. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! If you have any doubts about the way the system works, please don't hesitate to reach out to us via email - support@pricelabs.co or our in-product chat. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Richie MH Mark H. Marketing Director Hospitality Used the software for: 2+ years ### "Essential for your short term rental business." April 28, 2023 5.0 Excellent. Highly recommended. It’s complex but support are on hand to assist you. Pros Allowing you to compete with the big hotels at an affordable price. Cons The data is using airbnb and VRBO which doesn’t offer as much fidelity if a lot of your bookings come via Booking .com. However, I think this is being addressed in the near future. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs User experience Review Source Response from PriceLabs May 11, 2023 Hi Mark, Thank you for taking the time to leave us a review. Yes, booking.com data is an important piece of pricing recommendations and our team is continuously working on building and partnering with best in class data sets, and that includes booking.com. And yes, we also agree that given PriceLabs array of features and customizations - setting up your account could get overwhelming. However, we're always here to answer any question you might have and we're glad you've been able to utilize our support services. Thank you once again for your faith in PriceLabs. Regards, Richie aJ anja J. i am just renting apartments on airbnb and using pricelabs for that Accounting Used the software for: 6-12 months ### "overall really good" May 25, 2024 5.0 Pros easy use. Cons i think the prices should be higher on days when are big occasions. also there should be possible option for example “always put 10% higher prices than reccomended” or 10% lower for example Review Source Response from PriceLabs May 28, 2024 Hi Anja, Thank you for taking the time to write this review. We are glad you found PriceLabs easy to use. Regarding prices being higher during major events, you can achieve it by turning the ‘Demand Factor Sensitivity’ customization to ‘High’. Also, the ‘Pricing Offset’ customization sets a "Fixed" or "Percent" price change on the Recommended Price (after all other customizations have been applied). Please write to support@pricelabs.co in case of any doubts. All the best! Warm regards, Richie GS Gernot S. Eigentuemer Hospitality Used the software for: 2+ years ### "The right tool to start and come a long way " December 29, 2023 5.0 Es erlaubt auch dem Neuling einen leichten Einstieg in das Revenuemanagement und bringt von der ersten Minute eine Ersparnis. Davor habe ich die Preise in meinem channelmanager von Hand verändert. Dies erfordert viel Zeit und erübrigt sich nach dem Einrichten von Pricelabs.. Pros Man kann mit einer Anzeige anfangen und es macht Sinn. Sobald man mehr Einheiten hat gibt es auch viele Gestaltungsmöglichkeiten Cons Ich bin mit Pricelabs rundum zufrieden, es gibt nichts was ich ändern würde. Reason for choosing PriceLabs Einfacher Einstieg und geringe kosten. Und auch gute Integration mit channel manager. Review Source Response from PriceLabs January 3, 2024 Hi Gernot, Thank you for taking the time to leave us a review. We are so happy that PriceLabs has helped you save time, and maximize income. We look forward to continuing to serve you in 2024. Warm regards, Richie HS Hillary S. CEO Real Estate Used the software for: 1-2 years ### "Skye Luxury Rentals Review of PriceLabs" January 12, 2022 5.0 Overall my experience with PriceLabs is a good one. As I grow and am onboarding new properties, it is allowing me to scale with ease and a bit of setup, but I am getting it down and in the future, I can see myself delegating this task to someone else on my team. Pros I use PriceLabs for years and I use it every day. It helps me tailor pricing for the many properties in my portfolio. I especially like the seasonal pricing feature where I can fine tune pricing per month for each of my properties. Cons Software is only as good as the user who sets it up. PriceLabs is very customizable, but it isn't perfect and doesn't know the markets as well as I do, so I find that I need to further tailor pricing for certain days more than it does as it can be off, but it helps to have a great baseline. The other biggest drawback with it, is it is complex the way I am using it, so took me over a year to learn it. I am grateful over for having the opportunity to use it. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs As I said above, I felt that initially the price point was alluring as well as the features that were added like the seasonal pricing tool and then later the Marketing Dashboard. Review Source MB Mark B. Founder Hospitality Used the software for: 2+ years ### "Worth every penny" January 23, 2023 5.0 I've used pricelabs since I had 4 properties to manage, and now we have 100 in our portfolio. It's seamless, and does ALL the work for you. I can't say enough about how valuable this software is, and how crucial it is to maximizing occupancy. Pros Fully automates the process of adjusting pricing, this increasing occupancy and maximizing revenue. Cons Not intuitive, but things this powerful rarely are. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs Better integrations/more integrations, as well as better coverage of my area at the time. Review Source Response from PriceLabs January 26, 2023 Hi Mark, Thank you for taking the time to review us. We're thrilled to hear that PriceLabs has been with you for on your journey from 4 to a 100 properties! Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy at the best prices and save time while doing it, and we're glad that we've been able to help you in this regard. Thank you for bringing to our attention that our tool may not be as intuitive as we aim for it to be. We would like to understand more about your experience and how we can improve the usability of our tool. We request you to reach out to our support team via email at support@pricelabs.co or schedule a call with us, so that we may use your feedback to improve our user experience. We value your input and look forward to hearing from you soon. Thank you once again for choosing PriceLabs. Warm regards, Richie Javier V. Revenue Manager Hospitality Used the software for: 1-2 years ### "Love this Dynamic Pricing Tool" December 1, 2021 5.0 I recommend PriceLabs hands down. I've used other tools and this is the one I like the most by far. Pros It is very easy to use and connect to their support PMS or even airbnb accounts. I love their multi calendar feature and that they support multi unit setup. The other dynamic pricing tools out there, do not support this. Also, their support is TOP NOTCH, can't say enough good things about them. They are super responsive, attentive, helpful, insightful, etc etc Cons Maybe the UI, even though it was improved recently, I think it lacks behind other players. It's not bad though Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs PriceLabs pricing structure and support of multi unit set ups. Switched from [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) PriceLabs pricing structure and support of multi unit set ups. Review Source BT Brian T. CEO Real Estate Used the software for: 1-2 years ### "Best Vacation Rental Pricing System Available" April 16, 2021 5.0 I am very pleased with PL overall. No complaints. Pros I have used competing systems and am very satisfied with PriceLabs. The level of customization is incredibly rich to the point that I can have a pricing strategy that leaves very little, if any money on the table. I am also very pleased with their pricing structure. They don't milk us on a percentage, but on a per unit rate, which comes out to a bit cheaper than the competing systems I have used in the past. The don't have phone support on demand, but are quick to respond to emails and can set up support calls with appointments. Very satisfied overall. Cons Due to the richness of the customization, there is a bit of a learning curve to figuring out how to best set everything up. As they have added features, the interface has gotten a bit cluttered. That said, once you understand how it all works, you have a very powerful tool in your hands. I also don't see much value in the marketplace dashboards. They are lacking more development. But the dashboards are not essential to the usefulness of the system as a whole. Switched from [LiveRez](https://www.capterra.com/p/82992/LiveRez/)[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) I switched due to cost and functionality. I have used both Beyond pricing and LiveRez in the past, but also researched all of the other major players out there. PriceLabs beat everyone else on both points. Review Source MP Manuel P. Revenue Manager Hospitality Used the software for: 6-12 months ### "Awesome tool " April 21, 2020 5.0 After you understand the software it is a great tool to use. Cuts back on hours and hours of manually comparing prices and making sure we are positioned adoringly regarding the competitors. However to start using the SW it would be great to have a PriceLabs person hear you and help you set your initial stagy and explain the how the SW "reads" your inputs to generate it's outputs. Highly recommend it Pros Rely rely helpful, to make sure yield the maximum revenue for each property. It is very flexible to customize to our harts content / location specifics. Information about expected occupancy in the town and "real" information about already booked occupation for each day forward. Rely easy to visually see in % how well we are doing in the future. This time frame is also customizable, so we chose, 7 day, 30 days and 90 day, to easily see if we are OVER selling (too cheap) our UNDER selling (to expensive). Integration with our PMS was very simple also. Cons \- Sold night, do not display the "correct" value that the unit was sold at. - Color scheme of information displayed (bule "cold" used for higher occupancy) - Base percentage history are not real values, of our apartment this year versus last nor versus the town. It's an estimate of what we have versus the changes we make. But none of this portrays reality. Alternatives considered [Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) Reason for choosing PriceLabs Beyond pricing - they use a percentage base payment and we hate this way of work, because our margin fades completely. Unless they requested 0.1 to 0.25% it is not viable to work with them. Review Source OB Olivier B. CEO Investment Management Used the software for: 1-2 years ### "Good product overall " May 20, 2024 5.0 Pros It sets prices and stays duration automatically Cons I feel like pricing strategy may be optimized, as I’m quite often overriding suggested pricing Review Source Response from PriceLabs May 21, 2024 Hi Olivier, Thank you for taking the time to write this review. We are glad PriceLabs helped automate your revenue management operations. We also acknowledge your feedback on pricing recommendations and will work on improving the same. Wishing you all the best! Warm regards, Richie NV Nancy V. Manager Hospitality Used the software for: 6-12 months ### "Too complicated. " December 8, 2022 3.0 It has been frustrating. I would like a better orientation on the product. Pros They make price changes daily, which puts me higher on the search engine. They change pricing by current demand. We are able to select similar listings to be our comparable base. Cons It is too complicated. The graphs try to present too much information on the same graph. Review Source Response from PriceLabs January 26, 2023 Dear Nancy, We're sorry to hear that you've had a less than pleasant experience using PriceLabs. We admit that our functionality, customisations and data can be overwhelming. Please reach out to your account manager or support@pricelabs.co and we'd be happy to take your through the functionalities that are causing stress and answer any questions that you might have. Thank you for taking the time to share your experience. We hope we'll be able to connect over call and help alleviate some of your stress with regards using the product. It will also give us a chance to understand your discomfort and use your feedback to see what changes we can make to our product and its functionalities. Thank you, Richie Similar Products Featured ## Related categories [Revenue Management](https://www.capterra.com/revenue-management-software/)[Competitor Price Monitoring](https://www.capterra.com/competitor-price-monitoring-software/)[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.