# PriceLabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PriceLabs the right Revenue Management solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158348/PriceLabs/reviews

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PriceLabs

4.9 (244)

[View alternatives](https://www.capterra.com/p/158348/PriceLabs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PriceLabs

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

HL

Harvey L

DirectorHospitality, 2 - 10 employeesUsed the software for: Less than 6 months.

“An extremely good service, from the quick responses to my questions and queries via email, to booking 30 minutes teams calls to screen share my PriceLabs and go through all my questions and problems.“

August 12, 2024

AE

Abbie E

OwnerHospitality, Self-employedUsed the software for: 1-2 years.

“I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.“

May 29, 2025

MH

Mary H

OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“Exceptional customer service and an integral tool to making data driven decisions to maximize my ROI“

October 6, 2025

MH

Mary H

OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“It impedes my ability for decisions on the fly.“

October 6, 2025

MC

Marco C

Owner ManagerHospitality, Self-employedUsed the software for: Less than 6 months.

“What I liked most was the support provided and the various courses, in Italian, you can attend to learn how to best use the software.“

January 1, 2026

JS

Jon S

ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months.

“If you're not using PriceLabs, whether you have 1 or 100 properties, you're missing out.“

February 17, 2025

Tim S

Revenue ManagerHospitality, Self-employedUsed the software for: More than 2 years.

“I can scan a large cohort quickly and accurately.“

December 18, 2025

ar

anthony r

ownerCommercial Real Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Compare to the competition, they don't provide a channel manager and a website builder.“

February 20, 2025

## Showing most helpful reviews

Showing 1-25 of 244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tim S.  
Revenue Manager  
Hospitality  
Used the software for: 2+ years

### "The best option for big portfolios"

December 18, 2025

5.0

As a revenue manager with more than 1,000 listings under management, I could not do my job without it.

Pros

There is no better software for managing a large portfolio. Bulk actions are easy. Mass reporting exports work flawlessly. I can scan a large cohort quickly and accurately. It’s the best!

Cons

The red branding is tough on the eyes. I know the company needs to stand out, but red sends a subtle signal that something is wrong.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Better market insights and a robust report builder

Switched from

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Needed a Bette Wray to manage bulk listings.

Review Source

Response from PriceLabs

December 22, 2025

Hi Tim, Thank you for sharing such a strong endorsement of PriceLabs. Managing a portfolio of over 1,000 listings is no small task, so it’s great to hear that bulk actions, mass reporting, and cohort-level analysis help you work efficiently and with confidence. Feedback like this truly reinforces the value we aim to deliver 😊 We also appreciate your candid thoughts on the red branding. Design choices are always a balance between clarity, usability, and brand identity, and input like yours is helpful as we continue refining the overall experience. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co Warm regards, Richie

Paul W.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "A true game changer for our STR"

January 4, 2026

5.0

Everything has been amazing. The tech, the support, the tools. All are top-notch and I can't say enough good thing about their team/support staff. They make it so easy to succeed.

Pros

Smart pricing and listing optimization is ALL they do, and it's done extremely well. I love that price optimization isn't an afterthought. The support is also crazy amazing. Other tech companies should take note.

Cons

The system can be a bit overwhelming but the support is top notch. If I run into any issues, they're quick to jump in and help right away.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Reason for choosing PriceLabs

Because smart pricing is all they focus on and it's not an afterthought or something tossed into the mix.

Review Source

Response from PriceLabs

January 30, 2026

Hi Paul, Thank you for the thoughtful feedback. It’s great to hear that our focus on pricing optimization and listing performance stands out, and that our support team has been helpful whenever things feel overwhelming. Making advanced pricing tools approachable—and backing them with responsive support—is exactly what we aim for. We truly appreciate the kind words about the team and are glad PriceLabs has helped make your work easier and more effective 😊 If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie

DR

Danielle R.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Waste of time and money"

September 7, 2025

1.0

A complete waste of time and money. The platform is overly complex, unclear about the actual benefits, and extremely difficult to navigate. My mistake was forgetting to deactivate the tool after the trial ended, which only resulted in losing money. I found no real value, no clear purpose, and no tangible results. I do not recommend this platform at all.

Pros

I did not like it. I did not understand how to use it or how to get the best results from it. No support was offered.

Cons

Overly complex platform with poor usability Lack of clarity about the real benefits or results Extremely difficult to navigate and manage Hidden cost risk: trial automatically turns into a paid subscription No visible value delivered for the money spent

Review Source

Response from PriceLabs

September 17, 2025

Hello Danielle, We’re sorry to hear that your experience with PriceLabs didn’t meet your expectations. We understand that it can feel complex at first, which is why we offer daily training sessions, onboarding sessions, and dedicated support to help users set up their accounts and achieve real results. Regarding billing, our trial automatically converts to a subscription if not canceled; however, we’ll take your feedback on clarity to make this process easier for future users. If you’d like us to revisit your account setup or resolve any outstanding concerns, we’d be glad to continue the conversation on your support ticket. Warm regards, Richie

Aaron S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best Dynamic Pricing & STR Market Research"

December 11, 2025

5.0

I am very happy with Pricelabs! I’ve made suggestions to improve their product and they are very open to feedback.

Pros

From Dynamic Pricing to Market Research to AI recommendations for our properties Pricelabs is the best in the business. They continue to add features and improve their products.

Cons

I would love to see Pricelabs do more to integrate events happening in the various markets into the data.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing PriceLabs

Significantly better product, similar pricing

Review Source

Response from PriceLabs

December 22, 2025

Hi Aaron, Thank you for your kind words and thoughtful feedback. We're glad to hear that the combination of dynamic pricing, market research, and AI-driven recommendations has been valuable for your properties. We also appreciate your recognition of the continuous improvements our team is making. Your suggestion to integrate local events more deeply into market data is highly relevant. Feedback like this helps us to plan our products, and we’re glad to hear that you’ve found our team receptive to your ideas. If you ever want to explore more of what’s new or upcoming, our Knowledge Base, Daily Trainings, and Market Dashboards are great places to start. Warm regards, Richie

KB

Ken B.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great tool to have in your STR wheelhouse!"

May 2, 2025

5.0

I have been using PriceLabs for over a year now. It makes revenue management a lot simpler with all the various controls and options that it provides you. It has definitely simplified my pricing work.

Pros

The ability to set up seasonal rates as well as the visual presentation of your calendar rates across your properties. They also continue to improve the product with regular updates and their customer support has been fantastic.

Cons

Learning curve and sometimes it can price properties too high and so that needs to be tweaked.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

There seemed to be more seasoned experts in using PriceLabs than in other products.

Review Source

Response from PriceLabs

May 5, 2025

Hello Ken, Thank you for sharing your experience! We’re glad to hear PriceLabs has helped simplify your revenue management and that you appreciate the ongoing improvements and support. We understand there’s a learning curve and that pricing sometimes needs fine-tuning. To help you make the most of the platform, we recommend checking out our Knowledge Base (https://help.pricelabs.co), YouTube channel (https://www.youtube.com/@PriceLabs-DynamicPricing), and daily training sessions (https://hello.pricelabs.co/training/). All the best! Warm regards, Richie

JS

Jon S.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "You should not be in the STR game without this tool"

February 17, 2025

5.0

If you're not using PriceLabs, whether you have 1 or 100 properties, you're missing out. The first time our regular 'our-price' $295 a night property got a 3 day PriceLabs-set $895 a night booking, we fell over in shock. Then we realised we knew nothing about our true market pricing (really, how could we?) and that this easy to use tool had the \*real\* market data that catapulted our turnover 3-4x, and our occupancy above 90% every month. Astounding app and worth it's price many times over.

Pros

Makes sensible pricing for 1 or 100 properties, a breeze. Intuitvely, just a genius algorithm.

Cons

It was the speed at which it returned large area property prices, but even that has been markedly improved in 2025 and is no longer an issue.

Alternatives considered

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Reason for choosing PriceLabs

Just a better product overall - price, ease of use, support.

Review Source

Response from PriceLabs

February 25, 2025

Hello Jon, Thank you for your feedback! It’s great to hear that PriceLabs has made pricing effortless for your properties and that the speed improvements have enhanced your experience. We love hearing success stories like yours - seeing PriceLabs uncover true market potential and drive such incredible results is precisely what we aim for. If you ever need assistance or have any questions, feel free to reach out - we’re here to help! Warm regards, Richie

AE

Abbie E.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great tool for small owners"

May 29, 2025

5.0

Pros

Really helps with data to compare myself to my market and make sure I’m not leaving money on the table.

Cons

I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Had more data than the competitor and slightly better tools

Review Source

Response from PriceLabs

May 30, 2025

Hello Abbie, Thank you for your feedback! We’re glad to hear the market data tools have helped you feel more confident in your pricing decisions. While we understand your wish for a more “set and forget” setup, many features like daily price updates, last-minute discounts, and automated event detection are already designed to minimize manual effort. We’re also continuing to improve — recent updates, such as the Booking Activity Factor and enhanced minimum stay recommendations, are making the experience even more hands-off. If you need further assistance, please don't hesitate to contact our team at 📧 support@pricelabs.co. Warm regards, Richie

IV

IOANNIS V.  
Vacation rentals  
Hospitality  
Used the software for: Less than 6 months

### "Enthusiastic first time user."

January 31, 2025

5.0

Impressed, from the algorithm, the updates, the support during the tutoring. Of course the evaluation comes at the end of the season with the results of using pricelabs compared with previous years but the signs are more than encouraging.

Pros

Professional, easy to use, personalized on each property.

Cons

Small range of competitors on neighborhood data. Half of my town are not included.

Switched from

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

First the reason was that my new pms gad no integration to them. Also it had less options I think.

Review Source

Response from PriceLabs

February 3, 2025

Hello Ioannis, Thank you for your feedback! We’re glad to hear that you’re having a positive experience with PriceLabs, and we look forward to hearing about your end-of-season evaluation. Regarding Neighborhood Data, you could also add Airbnb/Vrbo listings to your Competitor Calendar by following the steps here: https://help.pricelabs.co/portal/en/kb/articles/listing-market-data#Competitor\_Map:~:text=competitor%20calendar%20graph.-,Competitor%20Calendar,-This%20feature%20allows If this doesn't solve your issue, please contact us at support@pricelabs.co and share the details so we can assist further. Warm regards, Richie

aR

anthony R.  
owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Good product that could be perfect"

February 20, 2025

4.0

It was a good product if I was to use only airbnb

Pros

Best software so far in term of dynamic pricing accuray, it's easy to use with lot of functionalities and valuable knowledge course.

Cons

Compare to the competition, they don't provide a channel manager and a website builder.

Switched from

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

lodgify provide a channel manager and a website builder

Review Source

Response from PriceLabs

February 25, 2025

Hello Anthony, Thank you for your feedback! We’re glad you find PriceLabs the best in dynamic pricing accuracy and that our features and knowledge base articles have been valuable to you. We understand that a channel manager and website builder are important for some users. While PriceLabs focuses on pricing optimization, we integrate with many channel managers to support multi-platform management. You can see all our integrations here - https://hello.pricelabs.co/integrations/ If you ever need assistance or have any questions, feel free to reach out - we’re here to help! Warm regards, Richie

SB

Sandra B.  
Owner - Manager  
Real Estate  
Used the software for: 2+ years

### "I Made More Money With Price Labs Than I Would Ever Have On My Own"

September 22, 2024

5.0

I would not have a vacation rental without using dynamic pricing. PriceLabs has been great. I learned a lot about how to best use it thru YouTube videos of other vacation rental owners using the product. It was great to hear which features they used and why.

Pros

I have been able to make more money than I ever expected by letting Price Labs set my pricing.

Cons

At first it was overwhelming to understand all of the options. However when I figured out which options I needed to start with, I was able to learn more and try additional options.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

Best price for a single property and highly recommended by other vacation rental owners.

Review Source

Response from PriceLabs

September 25, 2024

Hello Sandra, Thank you for your review! We’re happy to hear that PriceLabs has helped you exceed your revenue goals. The list of customizations can feel a bit overwhelming at first, but it’s great to see you found your way through. Dynamic pricing can be incredibly impactful, and we're glad to hear that the YouTube videos were helpful for you. If you want to learn more about any of our features, you can check our Knowledge Base (https://help.pricelabs.co/portal/en/kb/pricelabs) or our YouTube channel - https://www.youtube.com/@PriceLabs-DynamicPricing. Thanks for choosing PriceLabs! Warm regards, Richie

HS

Hillary S.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Skye Luxury Rentals Review of PriceLabs"

January 12, 2022

5.0

Overall my experience with PriceLabs is a good one. As I grow and am onboarding new properties, it is allowing me to scale with ease and a bit of setup, but I am getting it down and in the future, I can see myself delegating this task to someone else on my team.

Pros

I use PriceLabs for years and I use it every day. It helps me tailor pricing for the many properties in my portfolio. I especially like the seasonal pricing feature where I can fine tune pricing per month for each of my properties.

Cons

Software is only as good as the user who sets it up. PriceLabs is very customizable, but it isn't perfect and doesn't know the markets as well as I do, so I find that I need to further tailor pricing for certain days more than it does as it can be off, but it helps to have a great baseline. The other biggest drawback with it, is it is complex the way I am using it, so took me over a year to learn it. I am grateful over for having the opportunity to use it.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reason for choosing PriceLabs

As I said above, I felt that initially the price point was alluring as well as the features that were added like the seasonal pricing tool and then later the Marketing Dashboard.

Review Source

BT

Brian T.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Best Vacation Rental Pricing System Available"

April 16, 2021

5.0

I am very pleased with PL overall. No complaints.

Pros

I have used competing systems and am very satisfied with PriceLabs. The level of customization is incredibly rich to the point that I can have a pricing strategy that leaves very little, if any money on the table. I am also very pleased with their pricing structure. They don't milk us on a percentage, but on a per unit rate, which comes out to a bit cheaper than the competing systems I have used in the past. The don't have phone support on demand, but are quick to respond to emails and can set up support calls with appointments. Very satisfied overall.

Cons

Due to the richness of the customization, there is a bit of a learning curve to figuring out how to best set everything up. As they have added features, the interface has gotten a bit cluttered. That said, once you understand how it all works, you have a very powerful tool in your hands. I also don't see much value in the marketplace dashboards. They are lacking more development. But the dashboards are not essential to the usefulness of the system as a whole.

Switched from

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

I switched due to cost and functionality. I have used both Beyond pricing and LiveRez in the past, but also researched all of the other major players out there. PriceLabs beat everyone else on both points.

Review Source

LP

Lorenzo P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Excellent revenew manager "

December 9, 2024

5.0

Amazing, I doubled my average price in 3 years

Pros

Excellent price calculation algorithm at a very low price

Cons

I can't say anything bad about this software.

Alternatives considered

[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/)

Reason for choosing PriceLabs

Better price and better overall software

Review Source

Response from PriceLabs

December 16, 2024

Hello Lorenzo, Thank you for your feedback! We’re delighted to hear that PriceLabs’ pricing algorithm has helped you achieve such impressive results. If you ever need assistance or have more feedback, feel free to reach out - we’re always here to help. Warm regards, Richie

JA

João A.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great to work with"

January 16, 2025

5.0

Excelent! Transparent easy going process!

Pros

Still onboarding and exploring tools. So far all the process has been fantastic. The platform, its potencial, the support and account manager...!!

Cons

Nothing. If I must say something: if we could see some price and metric graphics right away and be able to choose what to see... would be good

Review Source

Response from PriceLabs

January 18, 2025

Hello João, Thank you for your kind feedback! We’re glad to hear that your onboarding experience has been fantastic and that you’re finding the platform and our support helpful. We acknowledge your suggestion about adding customizable price and metric graphics for easier insights. PriceLabs' Portfolio Analytics already provides customizable data visualizations and reports that you may find helpful. You can learn more about it here: https://help.pricelabs.co/portal/en/kb/articles/portfolio-analytics. If you have any questions or need assistance as you continue exploring, feel free to contact us - we’re here to help! Warm regards, Richie

MM

Michelle M.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Pricelabs - Makes pricing easy. "

December 26, 2024

5.0

I have not ever had a complaint, I will continue to use them and I am satisfied.

Pros

Takes the challenges of managing my daily rates and do it for you. Gives suggestions based on other properties in the area.

Cons

It is a bit confusing when you first start out, it does have a tutorial that helps.

Review Source

Response from PriceLabs

January 2, 2025

Hello Michelle, Thank you for your review! We’re glad PriceLabs' hyper-local rate recommendations have made managing your daily rates easier. It’s great to know the tutorials helped in setting up your account. You can always refer to our knowledge base to learn more about PriceLabs - https://help.pricelabs.co/portal/en/kb/pricelabs If you ever have questions or need assistance, feel free to reach out - we’re here to help. Thank you for your continuing trust!  Warm regards, Richie

AB

Amber B.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great product "

February 7, 2025

5.0

Pros

The training and helpful communication that come with it that’s available any time you need it. Helps me understand my market.

Cons

It’s really on me the user, taking the time to understand it. I’m not real tech savvy.

Review Source

Response from PriceLabs

February 10, 2025

Hello Amber, Thank you for your feedback! We’re glad PriceLabs' training and support helped you understand your market. If you need any guidance or have questions, feel free to reach out - we’re always here to help! Warm regards, Richie

sF

safieddine F.  
enseignante, animatrice seminaires et teambuiliding, coach en milieu professionnel, therapeute  
Higher Education  
Used the software for: Less than 6 months

### "thinking about ‘earning more money’ instead of ‘having a high occupancy rate'; pricelabs makes it possible"

October 13, 2024

5.0

i watch videos on you tube and apply. i appreciate that you answer my emails and questions quickly. i am a novice so my experience and knowledge of pricelabs does not allow me to say more because i have not yet explored all that it allows.

Pros

when i don t know how to do , you help allowing me to understand by video

Cons

that the videos are in english, i would have liked them to be in french. and also, the impossibility of connecting it to booking

Review Source

Response from PriceLabs

October 22, 2024

Hi Safieddine, I'm glad to hear that PriceLabs has helped shift your focus towards maximizing earnings. Your positive feedback about our videos and customer support is truly appreciated. We understand the desire for French-language videos and are thankful for your suggestion. In the meantime, you may find our French Knowledge Base articles helpful - https://help.pricelabs.co/portal/fr/kb/pricelabs If you have any more questions as you explore PriceLabs, don't hesitate to reach out. We're here to help. Warm regards, Richie

AH

An H.  
Man in action  
Accounting  
Used the software for: 6-12 months

### "Money worth"

June 26, 2024

5.0

Great program. I use it constant together with Smoobu

Pros

Overview where I am sending with my property

Cons

Lot of information. Difficult to find the info you want

Review Source

Response from PriceLabs

July 1, 2024

Hello An, Thank you for taking the time to write this review. We are glad PriceLabs helped you achieve your business goals. We are sorry you couldn’t find the information you needed easily. Our Knowledge Base is a comprehensive repository where you can find the exact topic via the search bar in the top right corner - https://help.pricelabs.co/portal/en/kb/pricelabs In case you need any specific information that seems to be elusive, please write to us at support@pricelabs.co. All the best! Warm regards, Richie

aJ

anja J.  
i am just renting apartments on airbnb and using pricelabs for that  
Accounting  
Used the software for: 6-12 months

### "overall really good"

May 25, 2024

5.0

Pros

easy use.

Cons

i think the prices should be higher on days when are big occasions. also there should be possible option for example “always put 10% higher prices than reccomended” or 10% lower for example

Review Source

Response from PriceLabs

May 28, 2024

Hi Anja, Thank you for taking the time to write this review. We are glad you found PriceLabs easy to use. Regarding prices being higher during major events, you can achieve it by turning the ‘Demand Factor Sensitivity’ customization to ‘High’. Also, the ‘Pricing Offset’ customization sets a "Fixed" or "Percent" price change on the Recommended Price (after all other customizations have been applied). Please write to support@pricelabs.co in case of any doubts. All the best! Warm regards, Richie

JM

Jen M.  
Owner/Host  
Hospitality  
Used the software for: 6-12 months

### "Easy to use product that has directly increased my profits"

January 5, 2023

5.0

As an Airbnb Host and Co-Host to a few properties (under 10) using several different platforms, I absolutely love PriceLabs. I tell everyone I know about it and encourage them to use it - whether they use my referral code or not. When I began using PriceLabs I only hosted my own suite and had no idea what price point to list at. PriceLabs has successfully allowed me to increase my nightly rate by 40-60% and I still am achieving high occupancy rates. This means PriceLabs directly increased my profit by 40-60%.

Pros

I like the ease of use the most. PriceLabs is easy to set up, easy to customize, and easy to reach a competent customer service team if you have any questions.

Cons

Honestly there is nothing I like least about this software. While some products require an advanced skillset to learn (which they have a plethora of helpful videos and instructions for), some great features I put off using while I was still new to the software as it was just too overwhelming in the beginning.

Reason for choosing PriceLabs

Because I could set everything up without a sales call.Wheelhouse got ruled out because it doesn't appear from their website they accepted clients with less than 10 listings.Beyond wants users to schedule a demo with a rep.I didn't want to do any of that. I just wanted to get started. PriceLabs also came with a FREE, no credit card required 30 day trial.

Review Source

Response from PriceLabs

January 26, 2023

Dear Jen, Wow - thank you for this detailed and generous review. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. So, we are thrilled and humbled to hear you say that PriceLabs has directly increased your profit by nearly 60%. Having said that, we value suggestions and feedback, and use this to better our product and services, so please don't hesitate to write to us in this regard. Thank you once again for this review and for choosing PriceLabs. Warm regards, Richie

JB

Jaren B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Good product. Always innovating things"

June 12, 2023

5.0

Pros

Revenue management is excellent. Allows us to automate our operation

Cons

Reporting and analytics/competitive analysis needs some improvement.

Review Source

Response from PriceLabs

June 19, 2023

Hi Jaren, Thank you so much for taking the time to review us and for sharing your feedback. We are happy to hear that our Revenue management services have been helpful to you. Your satisfaction is our top priority, and we are always striving to enhance our offerings. We're genuinely interested in learning more about your thoughts on how we can improve our reporting and competitive analysis. Our customers often tell us that our data and reporting are among the standout features of our tools and services, so your input is incredibly valuable to us. Please don't hesitate to reach out to us via email at support@pricelabs.co. We would love to have a deeper conversation with you and carefully consider and act on your feedback. Your insights will undoubtedly help us further enhance our services to meet your expectations and those of our valued customers. Once again, we sincerely appreciate your support and trust in PriceLabs. If there's anything else we can assist you with, please feel free to reach out to us. We're here to help. Warm regards, Richie

MM

Mark M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "How to bring in more $ then your competitors"

March 24, 2023

5.0

We know where we need to be to pick up rentals when the occupancy level is really low. We can maximize our revenue to make sure we are staying above the rest.

Pros

There is more data than you know what to do with but you can hone in what matters most to you and your market and stay one step ahead by pricing yourself where you need to be to get the days that would go vacant otherwise.Being able to see the other rentals in our area and there revenues and mirroring their pricing to maximize our profits has been a game changer.

Cons

There are times when you can get to a point of analysis paralysis with all the different options but if you stay practical and don't try to overthink it you can get what you really need to make a difference in your revenue.

Reason for choosing PriceLabs

Just felt comfortable with my initial impression. It works so why change.

Review Source

Response from PriceLabs

March 28, 2023

Hi Mark, Thank you for taking the time to leave us this detailed review! We are so happy to hear that PriceLabs has helped you outperform your competitions. Our mission has always been focused on delivering value and helping our customers reach their goals - to study their markets, boost occupancy, maximise revenue, and save time. And, we're glad we've been able to deliver on those promises. Thank you once again for choosing PriceLabs. Warm regards, Richie

KS

Kay S.  
owner  
Hospitality  
Used the software for: 1-2 years

### "The best pricing software around!"

December 31, 2019

5.0

PriceLabs is far better at setting prices for my vacation rental than the listing software's price tips, which are consistently low. While it took some time and study to learn how to set up my listing, once it was set up, it didn't need much watching. My income increased and my workload decreased. Customer service is very prompt and clear. It is definitely worth the price.

Pros

Using PriceLabs significantly increased my income from my vacation rental property. Also, while it is complex, once you understand all the options and get it set up, it pretty much runs itself and you only need to keep an eye on it, not do the heavy lifting.

Cons

While my income increased significantly, my prices kept going up (I was heavily booked) and eventually got to the point that my guests started giving me 4s on value. I had not set a maximum allowed price because I didn't think about that happening. Once I set a maximum price, I stopped getting dinged on value.

Reason for choosing PriceLabs

I chose PriceLabs chiefly because it uses a neighborhood concept to determine the pricing. This means that they collect the number of reservations in a sampling around my place that's large enough to be statistically significant. And they include hotel reservations in that sample. Then, for example, if 6 months out my neighborhood is booked at 18%, where as usually it is 12% (or 11 months out the usual is 2% but a weekend is booked 5%), their algorithms infer that the 6% difference will grow to something much more significant as the dates come closer, and bump up my prices accordingly (based on what they've seen happen in similar instances in the past). The other services I looked at used event trackers. However, in looking at the events that they indicated would cause my price to go up within the 3-month test period, they listed a neighborhood event that was in a second-string suburb on the far side of my large metropolitan area, an event that I was certain would have no affect on my reservations. So I chose PriceLabs and have not been disappointed.

Review Source

GE

Gal E.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Great System To Never Think About Pricing"

June 12, 2023

5.0

Pros

I love that the prices are ever-changing based on demand and that I know I am in good hands, even if the dates are far off, they are priced correctly.

Cons

I find it's quite complicated to use and understand the features - I do wish it was a bit more user friendly.

Review Source

Response from PriceLabs

June 19, 2023

Hi Gal, Thank you so much for taking the time to share your review with us. We're so happy to hear that our Dynamic Pricing recommendations have been accurate for you! We understand that PriceLabs offers a wide range of features, and it can sometimes feel overwhelming. But don't worry, we're here to support you every step of the way. To ensure you get the most out of PriceLabs, we conduct free weekly trainings in five different languages. These sessions are designed to help you navigate our platform effectively and maximize its benefits. You can find the schedule for these trainings at https://hello.pricelabs.co/training/. If you ever have an immediate question or need assistance, please don't hesitate to reach out to us at support@pricelabs.co. We're committed to providing timely and helpful responses, and we'll make sure to get back to you within the day. We're confident that with a little guidance and practice, you'll soon become a master of PriceLabs. You'll discover that our platform is actually quite user-friendly and designed to simplify your experience. Once again, thank you for your valuable feedback and for choosing PriceLabs. We're here to help you succeed, so please don't hesitate to reach out to us if you need any further assistance. Warm regards, Richie

LE

Lincoln E.  
Property Manager  
Hospitality  
Used the software for: 1-2 years

### "Necessary Tool for Rentals"

November 28, 2023

5.0

Pros

PriceLabs makes it easy to ensure your rentals are priced correctly across the board that balances the best price with the best deal. We've seen an increase in bookings with PriceLabs monitoring rates daily.

Cons

It can be tricky figuring out how to manage black out dates and forced pricing, but once you get it, it's pretty easy.

Review Source

Response from PriceLabs

November 29, 2023

Hi Lincoln, We're delighted to hear that PriceLabs has boosted your bookings. We'll raise it to the team to work on simplifying blackout date management for an even smoother experience. Thanks for choosing PriceLabs, and thank you for taking the time to leave us this feedback! Regards, Richie

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