# Rollbar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rollbar the right Application Development solution for you? Explore 263 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158230/Rollbar/reviews --- Rollbar 4.5 (263) [View alternatives](https://www.capterra.com/p/158230/Rollbar/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rollbar Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews CP Charlie P DirectorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “Rollbar have a great integration with Slack too.“ November 18, 2024 Rajshekhar S Solution EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “UI for seeing the occurrences of an item needs some work, sometimes there are a lot of fields in an occurrence and the horizontal slider was given all the way to the end which is inconvenient.“ April 15, 2022 EJ Emmanuel J IT EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Rollbar as helped us to keep tracks of errors for applications and software which are developed with my workmates, allowing us to work on time.“ November 19, 2021 BR Brian R Development ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Inability to setup fine-tuned VCS integration, we have a multi-branch environment and only being able to set 1 git branch for all the environments basically nullifies any use it has outside of the production environment.“ July 13, 2020 Dylan C Software DeveloperComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “I love how easy it is to drop Rollbar into an application.“ January 3, 2024 MM Matthew M DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Integrated packages don’t always keep up with development as fast as they could (Laravel package took a long time to support 6.0, React Native package currently still requiring split index.ios and index.android for source mapping despite this being removed from RN).“ July 11, 2020 FT Farzam T Software DeveloperInternet, 51 - 200 employeesUsed the software for: 1-2 years. “I have been using Rollbar for the past year and I can honestly say it has been the best error tracking tool I have used.“ January 24, 2023 JS João S Agile MasterFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “We use the software to log some embedded systems, which are hard to update. And sometimes when there is a fix to an ocurrence in a newer version, the old ones keep triggering the old ocurrences, which we would like to no longer receive.“ July 10, 2020 ## Showing most helpful reviews Showing 1-25 of 263 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel W. Founder, Software Developer Internet Used the software for: 2+ years ### "Rollbar does its job and then gets out of your way (until you need it)" July 16, 2020 5.0 Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years. Pros Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality. Cons Nothing that I \*overly\* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial. Switched from [Airbrake](https://www.capterra.com/p/160492/Airbrake/) Found the previously used product to be more and more frustrating over time (if I recall correctly, they went through one or more acquisitions, and there was a period of time where it became very frustrating to use... it's quite possible that all of that has been resolved). Review Source AA Alfredo A. CTO Computer Software Used the software for: 2+ years ### "Thanks to Rollbar we are able to provide proactive customer support" July 16, 2020 5.0 Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks. Pros Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great. Cons Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks. Alternatives considered [New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Rollbar Cheaper and more specialized in the problems we wanted to solve: Realtime error tracking: it completes our feedback loop to detect errors as soon as we deploy new code. Its deployment integrations make it easier to guess what deploy introduced the bug. Debugging: the individual level tracing allows us to easily debug reported bugs. It is easy to enrich the errors with customers' properties that we can later filter by. Proactive customer support: notify customers about errors that probably they haven't noticed but we have already solved. Review Source AC Ayhan C. Machine Learning Engineer Marketing and Advertising Used the software for: 1-2 years ### "Unusable product with no customer support" July 10, 2020 2.0 My overall experience with this product is quite negative. Last year I noticed that when my teammates mention me under a specific item (a bug) I didn't receive any emails. This is quite important because the product doesn't offer any alternatives to get notified about those issues. There are no webpage notifications. There is no way to search for bugs that you were mentioned. The only alternative is to go through hundreds of web pages and use Cmd + F to see if someone mentioned you, asked you a question, assigned a task to you, or some other thing that is important for your daily job. I wrote to their customer service explaining the issue. Our initial correspondence took almost a month for me to convince them there is in fact a problem and I didn't receive emails. After convincing them, I was told that I could get a reply in a few weeks. I followed up one month later, and they asked for a few more weeks. Another month passed and they basically said this was a low priority issue and they don't know if and when it will be fixed. I wasn't even offered any workarounds. Since then, I get an automated email from them once in a while asking me to rate their product. I give a low rating, explain the situation, a couple of months passes and I get the same email. I work in SaaS, I do understand the need for prioritization and the lack of resources but having a critical feature that doesn't work for a customer and not bothering to offer any alternatives are a big no for me. Pros It allows me to track some bugs and act quickly. Cons Lack of customer support and the bad user interface. Review Source CW Christopher W. Developer Computer Software Used the software for: 2+ years ### "I love you guys! If I could rate you higher than 10 I would!" July 10, 2020 5.0 AMAZING! Pros So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our work around what we see in this dashboard, the SLACK INTEGRATION makes this process even better, as we can see errors in real time before the end-user and proactively respond without having to call or confirm what the user does thanks to THE WONDERFUL TELEMETRY that we get. Also we build software with Rails, JS, Python, AWS Lambda, and all of your libraries work the same way as expected. Wonderful! You also sent my company a blue rollbar shirt a few years ago - IT WAS SO COMFORTABLE! also: YOUR UPTIME is better than just about anyone - Auth0, Gitlab, Dockerhub - have all had issues this year with uptime , and the most we've seen from you all has only been a small delay in processing. Nothing major. ADDITIONALLY - I discovered a bug last month with rollbar and reported it to a community rep - AND YOU FIXED IT THIS RELEASE. FAST! As a fellow software developer I know how hard it is to get issues addressed, not to mention prioritized and deployed. In short I love you, and love your company and I tell everyone that! Cons I wish I could come up with something, but you astound me. I'd complain about a bug I found in Rollbar Js, but you fixed it in 2.18! Alternatives considered [New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Rollbar We did a demo / test implementation of each and your solution just crushed them as far as ease of use and "it just works" ness Review Source FT Farzam T. Software Developer Internet Used the software for: 1-2 years ### "The Best Error Tracking Tool Around" January 24, 2023 5.0 I have been using Rollbar for the past year and I can honestly say it has been the best error tracking tool I have used. The features and insights provided have been invaluable. The customer service has been great and they have always been willing to help. Highly recommend it to anyone looking for an error tracking tool. Pros Rollbar is the best error tracking tool out there. It is easy to set up and use and provides great insights into our application’s performance. The integration with other tools is top notch and the customer service is great. Highly recommended! Cons The only downside with Rollbar is the cost. It can be a bit expensive for smaller teams or for those just getting started. But the features you get for the cost makes it worth it. Switched from [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/) Rollbar is superior to its alternatives in many ways. The integration with other tools is great, the customer service is helpful and responsive, and the insights provided are invaluable. Plus, there are many features that you won't find in other error tracking tools. Overall, Rollbar is a great choice for anyone looking for an error tracking tool. Review Source DO David O. Lead Software Engineer - Team Lead Banking Used the software for: 1-2 years ### "Great error tracking tool for the money paid" July 20, 2020 5.0 Real-time error tracking, as soon an error pops up on test or production environment, we get an alert on slack and act on it. Pros It is simple to customize grouping rules, you can easily propagate notifications settings to all projects so they are matching, easy to customize, easy to integrate. Cons We have to pay much more to have a simple feature like viewing all projects' errors in a single view. Alternatives considered [Sentry Login](https://www.capterra.com/p/160487/Sentry-Login/)[Airbrake](https://www.capterra.com/p/160492/Airbrake/) Reason for choosing Rollbar For the easiness of integration, customization and simple UI interface to manage everything. Switched from [BugSnag](https://www.capterra.com/p/265817/Bugsnag/) It was difficult to customize the error grouping as we needed to fit our needs. Review Source MZ Michał Z. Business Owner/Software Developer Computer Software Used the software for: 2+ years ### "The best error monitoring tool I ever used!" July 18, 2020 5.0 We used Rollbar for last few years and many projects and it always work great! Rollbar go fast forward for the last few years with a new features and improvements. Pros Rollbar is very easy to configure and use in our stack (Ruby + .NET + React). Rollbar gather error information with many details about situations it occurs. Interface is very intuitive and have option to set up many notification destinations (we use Slack + daily reports on mail). Cons We didn't experience any cons about Rollbar Alternatives considered [BugSnag](https://www.capterra.com/p/265817/Bugsnag/) Reason for choosing Rollbar Rollbar is more intuitive and have a lot of integrations with existing frameworks like Vue, React, Rails Review Source JG John G. Developer Computer Software Used the software for: 6-12 months ### "Easy to use and setup" July 15, 2020 5.0 Brilliant, literally set it and capture you errors. Pros I've used a lot of error tracking tools in the past but I was really pleased with Rollbar. For node applications it's very well laid out, keys are provided for you server and your client setup. Errors are tracked and logged for your application, broken down by which side the error occured. And if an error has been recurring you can track it and log it easily, plus the emails give a good breakdown of the error from the code side. Cons None at present, I may like the UI navigation to be improved so you can administer the setup quicker but once it's in place it kind of runs itself. Alternatives considered [Airbrake](https://www.capterra.com/p/160492/Airbrake/) Reason for choosing Rollbar The documentation. Fit well with our setup and how recent the api libraries were updated. Review Source SS Saransh S. Software Engineer Financial Services Used the software for: 2+ years ### "Rollbar for Production Safety" July 16, 2020 5.0 Pros The setup is very simple and the instant notifications for any unhandled issues make this product very attractive to use. It is very developer friendly. Cons I do not have anything to add which I find less useful. Alternatives considered [Sentry](https://www.capterra.com/p/166136/Sentry/) Reason for choosing Rollbar Initially, it was the default product from Heroku, but later we decided to stick with it. Review Source Gianluca M. Head of Technology Real Estate Used the software for: I used a free trial ### "A fast and integrated solution to keep user generated errors under control" July 16, 2020 5.0 Pros How easy has been to integrate it in our services and software. The mail notifications that inform you of new errors. Cons Nothing. For now, It has proven to be a solution for our use case. Alternatives considered [Sentry](https://www.capterra.com/p/166136/Sentry/)[BugSnag](https://www.capterra.com/p/265817/Bugsnag/)[Airbrake](https://www.capterra.com/p/160492/Airbrake/) Reason for choosing Rollbar Beside the very affordable pricing model, we choose Rollbar for its price and the support of all the different environments we use, Angular and AWS Lambda. Review Source CP Charlie P. Director Financial Services Used the software for: 1-2 years ### "Amazing software for identifying code errors" November 18, 2024 5.0 Pros It is incredibly useful and detailed with regards to notifying us about bugs, errors and issues within our code or that users are having. We can easily pinpoint the error and issue a fix right away. Rollbar have a great integration with Slack too. Cons Sometimes it can be a little difficult to identify the user that has had the error or bug. Review Source AG Archit G. Software Engineer-II E-Learning Used the software for: 2+ years ### "Robust product but issues in testability" July 10, 2020 4.0 Overall, I like Rollbar and I hope to see some improvements in its functionality in the future. Pros Rollbar's integration in our architecture is one of the easiest I have seen so far in terms of any small third-party service. A quick setup with token and environment, and you're done. I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts. Cons I wrote a Go application for which Rollbar recently announced a client. The integration was easy as usual. However, I couldn't write unit tests around it. I wanted to mock the function calls using the widely accepted method of converting the function to a struct and call via an interface. However, neither the root \`rollbar\` nor the \`rollbar.Client\` could be restructured in that way. I finally had to remove the token from the testing environment to control the flow of error messages. Secondly, in our organisation people routinely shift from tribe to tribe to work on different features. And in some scenarios, certain individuals require temporary access to Rollbar platform to review the magnitude of error messages. I'd like if Rollbar adds an X days pass like feature, where I don't have to revoke their access manually. Review Source PO Pepijn O. Web Developer, mainly backend Internet Used the software for: 2+ years ### "Error tracking made easy" October 21, 2016 5.0 I have been using Rollbar for about 3 years now, and I have to say it has made my life a lot easier. They have a ton of platform integrations, but I have only integrated this service in Android and PHP projects. For most programming languages, they have their own API, but this product seems to be so popular that people are even writing wrappers around the API for frameworks. Eg see https://github.com/jenssegers/laravel-rollbar I would definitely recommend this to anyone, especially because they also have an 'always free' formula, which gives you the opportunity to try it out. Customer support is really decent, they're usually replying to your requests in 2 hours or less. And I'm not even in their timezone. Pros It's really easy to use, there's a ton of wrappers available for any programming language / framework, and they have an 'always free' formula, which I use for my personal projects Cons As with any online product, I don't like to pay :) But other than that, I can't say anything bad about it. And as I said, they have a free formula, which is great if you're just working on a small personal project Review Source VR Verified Reviewer Founder Used the software for: 2+ years ### "We rely on Rollbar for great client-side error logging" April 18, 2018 5.0 Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver. Pros Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great. Cons Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us). Review Source AM Alexander M. Core developer Computer Software Used the software for: 2+ years ### "Motivating time saver" April 1, 2017 5.0 Motivating time saver April 01, 2017 12:38 I'm a Rollbar user since the very beginning of the project. Before Rollbar I've switched a few ways of dealing with logs. First, I was just reading logs when needed with tail and getting a weekly batch of errors by email. That was OK for local development and tiny projects but for bigger deployments that were useless because the amount of data. Then I've found some offline log aggregation tools and these were OK but still required exporting logs, running these tools and checking results. Rollbar automates all that. You're getting a realtime picture of your errors. You can sort messages by the number of occurrences thus getting a good list to work on. Another fun part is how it charges you. The more errors you have the more you pay. Rollbar motivates you to fix things to pay less. At first, I've tried it in personal projects then in a huge commercial project that is already running for more than 7 years. Rollbar saved me hundreds of hours and I'm glad I've stumbled upon it back then. Pros Saves time. Usability. Features. Cons One in half a year there's a lag between sending an error and seeing it analyzed. Not a big issue though. Review Source RB Ryan B. CEO Internet Used the software for: 1-2 years ### "Worst support I've dealt with" December 13, 2020 1.0 I reported a major bug to Rollbar 2 months ago. Rollbar support acknowledged the bug and said they opened a bug report and escalated it within their development team. I have since reached out asking for an update 4 times (1 month ago, 25 days ago, 15 days, and 1 day ago). I have received no replies at all. I'm shocked that a company would recognize a bug, say they would fix it, and then not reply at all. Pros I would not recommend rollbar at all given the way they have treated our issues and their lack of response. Cons They do not take major bugs seriously, and they will not fix them or even reply. Their error reporting does not point to the right file or line. They rely on an orig\_trace to be accurate in order to trace issues back to the correct file and line, but that fundamental orig\_trace is incorrect, causing all associated error reports to point to the incorrect file and incorrect line. I raised this bug with them 2 months ago. Review Source VR Verified Reviewer FullStack Developer Information Technology and Services Used the software for: 1-2 years ### "Amazing tracing of context data for execution" July 10, 2020 5.0 We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs and traceback rotation. Pros Ability to view in memory data snapshot and current variable values when exception occurred. Cons The dashboard could be faster with some default dashboards. Switched from [Sentry Login](https://www.capterra.com/p/160487/Sentry-Login/) Cost Review Source VR Verified Reviewer Software and Web Developer Computer Software Used the software for: 1-2 years ### "Best tool to monitor errors" December 1, 2018 4.0 Pros Rollbar reached us out when they detected a problem on our production site and provided their help which was an awesome experience. Installing Rollbar on our Rails app was very painless. Love the email notication, as soon as someone sees the error Rollbar send email alert which helps to resolve issue faster. Cons We noticed that Rollbar also considers AJAX request in page load time, we need an option to disable this. Review Source JO John O. CTO Information Technology and Services Used the software for: 2+ years ### "The best software for track & follow errors" July 17, 2020 5.0 Rollbar allows me and my team to detect and solve errors when anomalies occurs. Actually we don't need to wait users to report errors and we don't need to read thousands of lines from logs on multiple servers to find what's going on. Pros It's super easy to deploy. You can begin receiving your app's errors in minutes and without compromising a payment. You can pay only when you need to pay and have absolutely flexible plans. Errors are presented as items, where you can immediately see frequency and a brief description. If you want, you can explore an item to know exactly where it happen (I mean, which line of code and entire stack trace), and even you can see each case to know the exact user operation that throws this error. You can even search items using a SQL-like language. Simply awesome. Cons Sometimes two different items are the same error (algorithm that put together occurrences divides the same error). Anyway, Rollbar allow to merge items with custom rules. Awesome. Review Source VR Verified Reviewer Software Engineer Financial Services Used the software for: 6-12 months ### "Review for Rollbar" July 16, 2020 5.0 Pros I like the versatility of Rollbar as we are able to use it for error logging, system alerts and as a notification system whenever certain events happen. Cons It is sometimes hard to parse the information in a Rollbar error, specifically the parameters passed in through whatever means. This information does usually exist, but it could be pushed more to the forefront (or perhaps users could have more customization options so that they can configure Rollbar to expose this information). Review Source AS Ahimanikya S. Founder & CEO Hospital & Health Care Used the software for: 1-2 years ### "Simple and Power Realtime issue tracker" January 12, 2017 5.0 At DocEngage we have been using Rollbar for more than a year now. We track real-time exception and respond to the issues quickly, sometimes we reach out to our customers before they find time to report the issue. This yields very impactful customer gratification. It also helps us to pinpoint the issue with real use case and evidence. When we have issues with manful traces we observed there is less tension between developers and quality/support team. We tried many competing real-time issue tracker and settled with Rollbar for its simplicity and integration capabilities. We use Rollbar for tracking Java and Javascript exception and our effort to create integration hook was almost zero. As far as collaboration is concerned, we love the way it's integrated with JIRA and HipChat. Pros Simplicity, Ability to integrate with tools and our application to track real-time issue. Cons None Review Source JG John G. Director, Administrative Systems Education Management Used the software for: 2+ years ### "Rollbar is good value and peace of mind." July 16, 2020 5.0 Rollbar is fantastic. We use it in our microservices architecture. With a few lines of code, we have real-time monitoring and make it easy to fall into a pit of success. Pros I love the fact that I get very quick notices about an issue with one of our software programs and at the same time it doesn't nag with by sending me a hundred emails. Cons We still have some Perl scripts (one of our vendor's systems still uses it) and it would be nice to have a Rollbar API for those scripts to prevent getting angry phone calls if the system is having issues. Review Source MB Miloš B. Team lead Information Technology and Services Used the software for: 2+ years ### "Easy to use and reliable service" July 10, 2020 5.0 Rollbar works as expected and the level of information we get for each error is great. Pros Easy integration, slack notifications, level of details for each error Cons I would like to be able to see aggregate info from occurences of the same error, Airbrake offers something similar. Alternatives considered [Airbrake](https://www.capterra.com/p/160492/Airbrake/) Reason for choosing Rollbar Best pricing options Review Source ZJ Zamir J. Software engineer Information Technology and Services Used the software for: 2+ years ### "Good product, poor service" July 11, 2020 2.0 Pros Rollbar is super easy to use and a breeze to integrate. It has a ton of features like sourcemaps and fingerprinting that work smoothly for thousands of errors a day. Cons Whenever there's a timeout on rollbar it shows a message that the site is undergoing maintenance. This happens to me at least once a day which is frustrating. The couple of times using Rollbar where the service is down they haven't updated their status page until hours into the incident. Review Source RT Radford T. Director of Engineering Human Resources Used the software for: 2+ years ### "Great Product" July 15, 2020 4.0 It's been great. Pros Detailed reporting of bugs, from the user who triggered it, to listing of occurrences of a bug, to the availability of a stacktrace. Cons Setting up filters and environment-specifc grouping can be confusing. Review Source Similar Products Featured