# Terminus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Terminus the right Marketing Analytics solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158147/Terminus/reviews

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Terminus

4.5 (140)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Terminus

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

KM

Kevin M

Director MarketingApparel & Fashion, 51 - 200 employeesUsed the software for: More than 2 years.

“Also, since we have an ecom component to our business, we were able to add a "Buy Now" to our SIGSTR banners and link them directly to product pages on our B2B ecom site.“

March 5, 2021

Clint B

Growth MarketingFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years.

“You’re not able to market to a company that isn’t in your SF.“

September 30, 2021

KM

Kevin M

Director MarketingApparel & Fashion, 51 - 200 employeesUsed the software for: More than 2 years.

“When you consider the number of emails your organization sends out on a daily basis, it represents a massive and often untapped opportunity to connect to customers and prospects. “

March 5, 2021

NF

Nathan F

Creative DirectorComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“Our organization had some trouble initially getting onboarded.“

February 16, 2021

KM

Kevin M

Director MarketingApparel & Fashion, 51 - 200 employeesUsed the software for: More than 2 years.

“This provides a benefit over a traditional email marketing campaign which will only see a 15-20% open rate. “

March 5, 2021

KM

Kevin M

Director MarketingApparel & Fashion, 51 - 200 employeesUsed the software for: More than 2 years.

“The solution makes it very easy to centrally manage and target marketing messages for the entire business.“

March 5, 2021

## Showing most helpful reviews

Showing 1-25 of 140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacob F.  
Senior Vice President Marketing  
Computer Software  
Used the software for: 2+ years

### "No-brainer for marketing engagement"

August 27, 2018

5.0

We were able to standardize our email footers, as well as introduce campaigns into them seamlessly.

Pros

Intuitive system, easy to ramp up and immediately effective. We recently added the Salesforce integration to our account as well, and this has elevated our ability to target prospects and customers more effectively than ever. We have been using the Sigstr app for 2 years before we got the Salesforce integration app, and I was already very pleased with the results.

Cons

All the suggestions I have made to Sigstr for improving their system, they have responded to and we have seen their system get better and better. So there is nothing now I don't like about the software.

Review Source

NF

Nathan F.  
Creative Director  
Computer Software  
Used the software for: 1-2 years

### "Decent Option for Signature Management"

February 16, 2021

4.0

Overall, support was very helpful, the signatures worked well and allowed me to update my campaigns as needed while dynamically updating the banner. We were happy with our experience.

Pros

Setting up the clickable banner with Sigstr is a great way to promote things for your organization and deploy it with your entire team. The signature builder has good options for design as well and also has good flexibility for using your own designs.

Cons

The thing I like least is that my users need to sign in and copy their own signatures. I would prefer a situation where I could install these on my G Suite account without every person needing to sign in and input information. Our organization had some trouble initially getting onboarded.

Alternatives considered

[Exclaimer](https://www.capterra.com/p/188561/Exclaimer-Cloud/)

Reason for choosing Terminus

Ultimately, Sigstr was the cheaper option for our young company. The feature set was enough to accomplish our needs with minimal friction.

Review Source

VR

Verified Reviewer  
Growth Marketing  
Financial Services  
Used the software for: 1-2 years

### "A Mid-Tier ABM platform"

September 30, 2021

3.0

Terminus is a couple of years away from having a really great product. Right now they’re trying to weave together multiple softwares and market it as a platform and the UI and feature capabilities just are smooth yet.

Pros

Terminus is pretty easy to set up and implement. You only need to connect your Salesforce org to the platform and you’re off and running.

Cons

The product relies only on what you have in Salesforce. You’re not able to market to a company that isn’t in your SF. The product also is very clunky since it’s multiple acquisition product tied into one.

Review Source

Egan M.  
Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Sigstr unlocks the full potential of a powerful, yet underutilized, marketing channel."

May 3, 2018

5.0

Pros

Sigstr is easy to use and it drives results. It's everything marketers could ever ask for from a martech solution. Their clean and friendly UI makes performing tasks within the software easy. Sigstr gives us more control over our brand by centralizing the formatting and delivery of email signatures across our whole company. ABM campaign functionality has been a major driver of engagement, especially with promoting top of funnel content to drive leads and increasing sales velocity with already engaged leads or opportunities.

Cons

The integration with Gmail is seamless. However, it can sometimes be a minor inconvenience chasing down people who use other email apps whenever we update a company signature. The good thing is that doesn't happen very often, and all the campaign banners (which are changed often) update no problem.

Review Source

Jason G.  
Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Every Marketers Dream"

August 30, 2018

5.0

Implementation was a breeze, the Sigstr team makes it super easy. BIG shout out to Zach Peach, he's been awesome to work with the past 2 years. I'd recommend Sigstr to any organization, the ways we leverage this tool for prospecting facing communications, customer facing communications, and internal communications only continues to grow.

Pros

As a marketer, one thing I always try to achieve is a consistent brand message and appearance across the entire organization. Sigstr makes email signatures the easiest part of achieving that goal. Not only does Sigstr allow us to control the signature appearance for staff, it allows us to dynamically push new banners out without requiring any action on the end user.

Cons

The headshot functionality also known as an "Avatar" is sold as "support package" despite it being a product feature. In order to get this functionality, you have to upgrade your support package..?

Review Source

Keith B.  
Growth Marketing Strategist  
  
Used the software for: 2+ years

### "Hidden Gem for All Digital Marketers!"

May 3, 2018

5.0

Helped us drive a wave of registrations to our webinar program as well as drive awareness to our various campaigns surrounds product releases, events, and sales promotions.

Pros

Simple to use and to setup. Not an expensive piece to the marketing stack but something that gives you complete control over messaging across various departments. Can have a major impact if you use all the features and deploy it properly.

Cons

Sometimes support can be a little hit or miss, but they are growing so I expect that to get a lot better.

Review Source

Jenna H.  
Client Success Manager  
  
Used the software for: 2+ years

### "Great Email Marketing "

July 18, 2018

5.0

The product looks great and allows me to market a message via my email signature without me having to make the entire email be about the message - I love it!

Pros

It's great being able to market a product, case study or anything via my email signature using a picture, video or saying! Also, it's very easy to change out the message(s).

Cons

I don't have any cons, at this time. I think the product is great and have now used it at two different companies I've worked at.

Review Source

Heather H.  
Marketing Manager  
Warehousing  
Used the software for: 1-2 years

### "Sigstr Review"

September 4, 2018

4.0

Sigstr has been great for us because it allows us to create custom content based on each team's needs. We use it for anyone from sales to our logistics team, and love the internal campaign features as well. It has taken our communication to a whole new level, and they continue to grow, improve and add new features.

Pros

Sigstr allows us to grab our customers attention when they are already engaged. Since they are reading our emails, it is great to utilize Sigstr to grab their attention with current promos, featured items, etc.

Cons

I have no issues with Sigstr, it has always been great for us.

Review Source

Luke H.  
IT Associate  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Sigstr"

November 30, 2018

5.0

From a marketing stand point, Sigstr is great for switching the signature banners according to what audience you want to see it.

Pros

The best part about this software is the feature to put users into "groups" which allows you to assign the design and banner of signatures to various groups of people.

Cons

The only negative I have with Sigstr's software is that every once in a while, a user's signature will appear at the top of the email due to a bug in their Outlook integration. The support staff is very quick in solving the issue however.

Review Source

Brittany L.  
Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Keeps branding consistent"

June 3, 2019

5.0

Pros

It's easy to implement and roll out to our employees

Cons

It's not always easy to manage employee groups and who-goes-where - though this is mainly an internal issue.

Review Source

Kaitlan W.  
Social Media Manager  
Facilities Services  
Used the software for: 1-2 years

### "A Great, Simple Platform For Email Signatures"

June 3, 2019

4.0

We've been happy with Sigstr's product and their customer service team. We haven't needed their help much, but when we did they were very responsive. I was a bit concerned about not having a phone number to call, but I haven't had any issues with communication with it just being through email.

Pros

We were having a difficult time with our previous method of creating CTAs and having employees update links within Gmail themselves, it just wasn't working. People would forget how to update and then would get frustrated and not do it. We also found keeping a consistent look to the signature was hard to maintain with the size of our team. Sigstr took away all of the issues we were having with calls to action and signature updates within our company. Now our signatures look clean and uniform. It's so easy to update images, links, and groups within the software. I love that it gives complete control to the marketing team and leaves little room for error. We have seen slow but steady clicks on links within Sigstr and while it isn't our most popular lead source we appreciate the detailed analytics the Sigstr dashboard provides. The program itself is fairly intuitive and easy to use. The interface isn't quite as clean as an Apple product for example, but I haven't had any issues finding what I needed. I know Sigstr has more advanced features like messaging based on the email recipient that would help with internal communication, but those features are out of our budget.

Cons

The only problem we've run in to is if any changes need to be made to someone's actual signature information (like their title or phone number) they have to reinstall the signature for it to take effect. This isn't a huge issue, but we've been growing rapidly and many people are switching departments and seem irritated to have to update their signature again. We've only had one other hiccup with installation, but the Sigstr support team was happy to help individuals who needed additional assistance with installing their signature.

Review Source

MB

Manon B.  
Global Head of Marketing  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Sigstr: the tool we were missing to complete our marketing toolbox!"

June 18, 2019

5.0

As a B2B business, it is important to us to tailor or communication on every platform. Sigstr has given us the ability to make the most out of our most used communication platform between our clients, prospects and candidates.

Pros

Sigstr is extremely easy to use and implement into an already existing marketing strategy. The support we received during implementation and throughout our time with them has been exemplary. The ability to run several campaigns at once and segment based on type of account or domain gives us the freedom to make the most of email signature in a tailored and "non-aggressive way". We also love being able to create on brand imagery straight in Adobe and upload to the platform. Being able to showcase different images within one same campaign is also a big bonus. Another huge plus is that campaigns update to the most recent one, so even if a prospect or client looks back on an old email, the campaign will reflect the most recent active one. This is HUGE! If you're looking to be GDPR compliant, this tool also gives you the power to still "push" and deliver your message to your key contacts without it being spammy.

Cons

We would love to be able to segment users in different ways than just in teams. Ideally being able to segment users by team and by location (which country they're in and which country / zone they serve) would be brilliant but is currently not a possibility. We would also like to be able to disable users from showing a signature without having to delete them and their data altogether. We would also appreciate being able to remove the "Powered by Sigstr" added text under every one of our signatures. This should be an optional feature but to my knowledge isn't at this point.

Review Source

JR

Jennifer R.  
Demand Generation Manager  
  
Used the software for: 1-2 years

### "Easy to use platform allows you to leverage new channel for content distribution and brand awareness"

May 11, 2018

4.0

Pros

In addition to helping us achieve brand alignment in our email channel, Sigstr has provided a new channel for content distribution and brand awareness. The platform itself is pretty intuitive and straight forward, the UI is user-friendly. It's easy to add new employees and create campaigns. A game changer for us is the ability to leverage the campaign scheduler feature, which allows us to plan a series of campaigns in advance, get the creative in place and schedule campaigns back to back. This helps us stay on top of our programs and ensure nothing slips through the cracks. Lastly, the Sigstr team is truly great. The level of support and commitment to customer excellence is world class.

Cons

There are a few bugs that need to get resolved and additional functionality that needs to be developed. I believe some of this is already in progress: -Can't exclude internal clicks from campaign performance, skews data. -Campaign creative is set to permanently display by default. This means that even if a campaign is no longer live the creative will still display for members who are not part of any active campaigns. The workaround is to manually opt out. -No ability to easily select/deselect groups in campaigns. Once you add a group to a campaign there is no easy way to remove. The workaround is to add that group to a different campaign.

Review Source

TF

Ty F.  
Director of Marketing  
Chemicals  
Used the software for: 1-2 years

### "Sigstr is a no-brainer!"

June 10, 2019

5.0

At CSI, we are working to change perceptions of our brand and this technology allows us to put our brand in front of the industry in a way that conveys our evolution as a company. To clarify: Old, stodgy generic companies don't use cuting edge technology like Sigstr. Therefore, just by utilizing the Sigstr solution we are acting in congruence with our marketing vision.

Pros

Offers exponential growth in brand touch-points We continuously have multiple campaigns running simultaneously depending on the email audience and the sender Our customer service and account representative are extremely helpful and proactive

Cons

There is nothing i don't like, my only wish is that we were in a place organizationally, to utilize more of the 1:1 ABM capabilities that Sigstr offers.

Reason for choosing Terminus

Great value. personal referrals (Jason Sondhi) Shana Shwartz.

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: 1-2 years

### "Easy as heck"

May 10, 2018

5.0

Automation

Pros

Love how simple it integrates with either GSuite or 0365. I love the custom fields so I can inject our own UTM parameters for even better score-carding.

Cons

that it doesn't yet publish into more tools... not enough companies realize the need to do email marketing better, and therein haven't opened up their signature to api yet.

Review Source

LP

Lauren P.  
Marketing Director  
Law Practice  
Used the software for: 2+ years

### "Sigstr"

June 10, 2019

5.0

Very easy to use with very few hiccups -- but customer service was able to assist me with any issues I encountered.

Pros

As the marketing director launching new branding for my firm, I was primarily concerned with consistent branding in email signatures across the firm. Sigstr made that super easy!

Cons

The thing I like least is that now I have to add users in groups of 10 -- kind of annoying if I just need to add one user and don't anticipate another 9 will come on board.

Review Source

VR

Verified Reviewer  
VP Demand Generation  
Hospital & Health Care  
Used the software for: 2+ years

### "Get value from email signatures"

June 3, 2019

5.0

Overall our experience has been positive. We have had some technical glitches, but they have always been responsive and helpful.

Pros

I really love that you can leverage a typically unused space pretty easily. You can run ABM programs, sender-based programs, and employee programs to help promote anything to a targeted audience. Sigstr makes this very easy and they are really great to work with.

Cons

Sometimes the set up process for a new campaign can be a bit wonky and you have to make sure that the signatures don't get squished when rolling to a new image.

Review Source

VR

Verified Reviewer  
Social Media Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Helpful Staff and Useful Analytics"

August 24, 2018

4.0

Pros

We really enjoy the data that comes with using Sigstr. We can tell the effectiveness of our CTAs and make adjustments easily to do A/B testing or change graphics with very little effort. We like that we can take control once our employees have downloaded the initial signature - and make edits to their CTA without them needing to do anything themselves.

Cons

I wish uploading the signature was easier for our employees. We had a bit of trouble getting everyone onboard at the beginning and some individuals struggled to upload the signature correctly. I also wish you could make edits to the employee information in the signature without having to re-install it.

Review Source

BP

Brad P.  
Director of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Sigstr Makes it Easy to Deliver a Consistent Brand Message via the Email Signature"

August 27, 2018

5.0

Sigstr has been great to work with. They provide regular updates on their software and reach out to us with new ideas and strategies for making our implementation work better for us. When we do have a question, they respond back to us right away.

Pros

The software is easy to use. Team members can "set it and forget it," installing the software one time. Marketing can then easily update the signature with relevant content at anytime.

Cons

Deploying the signature across a wide number of email clients can be technically challenging. We occasionally need to work one-on-one with team members to get things looking just right.

Review Source

VR

Verified Reviewer  
Director of Sales Operations  
Marketing and Advertising  
Used the software for: 1-2 years

### "Sigstr for sales"

August 24, 2018

4.0

Pros

Very sharp presentation, and quick to make changes

Cons

Have had some glitches, though they typically are resolved quickly

Review Source

VR

Verified Reviewer  
Owner and Principal Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Consistency for your most common communication medium"

August 27, 2018

4.0

Pros

Uploading and creating signatures can be painful for companies, but Sigstr makes the consistency and ease of use in uploading across all email platforms easy for everyone across the whole company.

Cons

The ability to create multiple signatures for a single department.

Review Source

MC

Matt C.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Sigstr for Nonprofits"

June 3, 2019

4.0

Sigstr does a great job soliciting customer feedback for future enhancements.

Pros

Our initial goal was to utilize the platform to develop a consistent email signature. From there, we were able to then build marketing campaigns.

Cons

I've had to involve our IT more often than I'd like to support our users. It's an easy fix for them, but takes time.

Review Source

VR

Verified Reviewer  
Marketing Director  
Computer Software  
Used the software for: Less than 6 months

### "Awesome tool for B2B marketers!"

June 4, 2019

5.0

We were struggling with communications for clients and prospective clients on marketing campaigns, relying mostly on people to inform their constituents about upcoming conferences and educational programs. This product allowed me to "take over" every email and turn it into an actionable CTA. And to make our company branding consistent and professional. Awesome product I will continue to use, recommend and take with me in future roles!

Pros

I am a raving fan! This tool allows me as a marketer to both ensure consistent branding across our organization, and also to turn every email into an actionable campaign -- by recipient so I can run everything from general awareness campaigns to full ABM. It's inexpensive, and I already see that we'll get return from the investment.

Cons

Install was a little tricky via central deploy because some of our users are on 32bit and some on 64bit so it took us a bit to get through the set-up. BUT Sigstr already has plans to resolve this in future with the Outlook API.

Review Source

Mitchell C.  
Director of Marketing  
Computer Software  
Used the software for: 2+ years

### "Robust, while simple and scalable"

August 24, 2018

5.0

Pros

My favorite things about the software are actually who's behind the software. When I'm making a purchase decision, I have learned to not chase technology, but the people building it instead. Sigstr is setting the bar for listening to customers and responding to their feedback by incorporating it into their product. Beyond that, they are simply incredible people to work with.

Cons

Every software has annoyances, and Sigstr is no different, but literally nothing that's worth noting.

Review Source

SS

Shawn S.  
Associate Athletic Director  
Higher Education  
Used the software for: 1-2 years

### "Sigstr review"

June 3, 2019

4.0

We have created a consistent look with our key staff members unifying the signatures. Before they were all over the place in terms of logo, font and message. In addition, the metrics give us some ROI data and provides the message across the board that we are always looking to sell or connect.

Pros

I enjoy the look of the final products, ease of process and people.

Cons

More on our end but not utilizing ALL the features. In addition, I would like to see preferred specs more easier to find.

Review Source

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