# Page 5 | Mo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Mo the right Employee Recognition solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158072/Reward-Recognition/reviews

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Mo

4.7 (130)

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Last updated March 13th, 2026

# Page 5 - Reviews of Mo

## Showing most helpful reviews

Showing 101-125 of 130 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BT

Brendan T.  
Smart Ops Senior Technician  
Consumer Services  
Used the software for: 2+ years

### "Great App for the business"

November 13, 2023

5.0

great to use, enjoy rewarding good work

Pros

easy to use, boost team moral. When i receive or send to a colleague

Cons

limited on stores i use, id like to see nike added

Review Source

TJ

Thomas J.  
Manager  
Utilities  
Used the software for: 2+ years

### "great for rewarding! "

March 22, 2023

5.0

Pros

Employee engagement and gift card versatility

Cons

UI is not the friendliest - boosts and the assistant isn't very well designed.

Review Source

PT

Paul T.  
Head of Operations  
Law Practice  
Used the software for: 1-2 years

### "Easy to use and provides a qucik response"

July 13, 2018

5.0

The quick and easy way you can offer praise and recognition to colleagues for a job well done

Pros

The ease of the functionality. The system is usually very quick to log in and select a recognition. The option of just typing a name and choosing from drop down boxes makes the use of the Thanksbox quick and easy

Cons

Not sure where the issue sits whether this is with Horwich Farrelly but the platform stability as on occassions you have to log out and start over. Sometimes I experience difficulties logging in when the start process just continues to circle around and you have to close all systems and start again. This also does not always sole the problem

Review Source

MA

Mark A.  
Client Experience Manager  
Education Management  
Used the software for: 1-2 years

### "An excellent tool to recognise and motivate "

May 6, 2022

5.0

Easy to use, and the positive impact it has on morale is immediately noticeable.

Pros

The ability to quickly and easily recognise and reward a colleague, either publicly or priavately, with genuinely useful and valuable gift cards rewards.

Cons

very little to dislike. it's simple to use, and the rewards are great

Review Source

RB

Rachel B.  
Reference content editor  
Human Resources  
Used the software for: 1-2 years

### "Mo is great!"

March 22, 2023

5.0

The benefit of Mo is that it can be received immediately - so enables employers and colleagues to reward good work as it happens

Pros

Mo is very user-friendly, and an effective way of rewarding good work.

Cons

Nothing - I think it's fine as it is really!

Review Source

JW

Jon W.  
QA  
Utilities  
Used the software for: 6-12 months

### "Mo Rewards"

November 9, 2023

5.0

Very good and use it every month at least

Pros

That I can choose who to reward and by how much. Also that I can limit who sees the Moment as some colleague may not want a Mo to be visible to all

Cons

The section to reward colleagues could be highlighted better as it is just shown by an icon and if you are new to Mo you wouldn't know where it is or how to do it intuitively.

Review Source

DB

Danielle B.  
Recruitment Advisor  
Hospitality  
Used the software for: 1-2 years

### "Mo Review"

November 13, 2023

5.0

Pros

Easy to use and good to be able to see colleagues recognition from around the business.

Cons

I haven't got anything negative to say about Mo.

Review Source

EB

Ellis B.  
customer service advisor  
Oil & Energy  
Used the software for: 1-2 years

### "recognition for mo "

November 23, 2023

5.0

system is easy to use and navigate all the different products

Pros

the opportunities for rewards and recognition

Cons

the speed of the system in general could be improved

Review Source

CP

Claire P.  
Project Coordinator  
Financial Services  
Used the software for: 6-12 months

### "Really good company to work with"

July 12, 2018

5.0

Staff engagement, a central platform for staff to share ideas, nominate, vote and see what's going on around the business.

Pros

I was tasked to Project Manage implementing ThanksBox into our company and the whole process overall was great. They took on board our suggestions, we had regular meetings with them and the support received after go live was great.

Cons

None - the person who was looking after us changed mid-project but it didn't affect delivery all that much

Review Source

ZB

Zoe B.  
Data Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "aMOzing product"

November 15, 2023

5.0

Mo is great - I feel like it brings my team together and makes us think about something positive someone else has done for us

Pros

Really allows you to offer peer to peer recognition for someone who has helped you out or gone out their way

Cons

Sometimes you can 'reward' your colleague without actually giving them the reward even though you think you have

Review Source

NM

Natalie M.  
Team Leader  
Law Practice  
Used the software for: 1-2 years

### "Thanksbox has completely changed the culture of recognition at this firm. "

June 26, 2018

5.0

Increased culture of recognition firm wide.

Pros

Its very simple to use. Other users can comment with emoji's on your own post Thanks can be given across all levels and offices E mail notifications when you receive a posted thanks You can map your given and received messages of thanks It only takes seconds to send a thanks Useable on your mobile / tablet Messages can be sent privately or across the whole firm Managers access lets you compare how other departments are doing in the thanking ranking

Cons

None - any issues we had were ironed out with regular group meetings to ensure Thanksbox was right for us.

Review Source

KF

Kishan F.  
GM  
Hospitality  
Used the software for: 6-12 months

### "It's a great way to recognise and reward my team and you can do that anytime anywhere. "

June 25, 2018

5.0

It's a great way to recognise and reward my team and you can do that anytime anywhere.

Pros

I can recognise and reward my team from wherever and whenever. I don't always get to catch people to thank them because my day can get hectic, and this gives a chance to reflect on the day and thank people for giving their all.

Cons

Nothing really, I am waiting for the GIFs to be added to the massages. It's easy to use and reliable.

Review Source

AS

Amy S.  
Triage Controller  
Consumer Services  
Used the software for: Less than 6 months

### "Mo Review"

March 22, 2023

5.0

Pros

I like the fact you can be rewarded for your hard work and you can also catch up with what's happening in the company. You can also recognise your team members for their hard work.

Cons

There's nothing I don't like about MO, it's really easy to use, really engaging

Review Source

KR

Katie R.  
GSA  
Hospitality  
Used the software for: 6-12 months

### "No review "

November 22, 2023

5.0

it’s great and good for employee recognition

Pros

It’s great for employee recognition and seeing company success

Cons

That you can’t send yourself the money but it is nice that you have to use it on an experience

Review Source

SG

Sandra G.  
Customer Relations Executive  
Legal Services  
Used the software for: 6-12 months

### "Mo review"

May 6, 2022

5.0

Pros

Catching up with wider members of the team.

Cons

Having to log in, wish it just opened when logging in.

Review Source

HB

Hannah B.  
Team Manager  
Utilities  
Used the software for: 1-2 years

### "Review of Mo"

November 8, 2023

5.0

Pros

It is a good tool to use to let your team and others know when they have gone that extra mile for you or the buisness.

Cons

Being able to carry over unspent money to the following month if you have not allocated it all out that month.

Review Source

ES

Eloise S.  
CSR Manager  
Legal Services  
Used the software for: 6-12 months

### "The launch of ThanksBox has changed the culture of recognition across all of our offices"

June 1, 2017

4.0

Pros

It is so simple to use, the roll out and integration were incredibly straight forward. Whilst it seems simple, there's been so much thought put into the interface and functionality - we love it.

Cons

A reporting feature would be useful so that the content could be extracted to report back to senior management

Review Source

AC

Alexandra C.  
Campaign Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very good product"

March 28, 2023

5.0

Very good experience, no complaints.

Pros

I find it engaging and the product catalogue is vast.

Cons

The Product Catalogue section could stand out more, I sometimes find it hard to find it quickly.

Review Source

TC

Tracey C.  
Office Manager  
Hospitality  
Used the software for: Less than 6 months

### "Really good to receive rewards"

October 31, 2022

5.0

Absolutely fabulou

Pros

I love this as a personal and to recognise employees

Cons

I seem to get a little lost sometimes around the software

Review Source

TB

Tanya B.  
Customer Service Advisor  
Oil & Energy  
Used the software for: 6-12 months

### "Great for recognition"

March 22, 2023

5.0

Pros

I use Mo to recognise my colleagues and reward them for going the extra mile

Cons

N/A - I find it very user friendly so have no issues

Review Source

DF

Damian F.  
Hotel manager  
  
Used the software for: 1-2 years

### "Thanksbox is a great tool for making instant impact on the engagement and motivation of a team."

July 10, 2018

4.0

Pros

Each enviroment within the application is clear and easy to use. The application has also been personalised easily for our needs. The team respond well to the immediacy and the survey function has been great for monthyl recognition.

Cons

I dont necessarly have cons, but it would be great to get a Thankbox button installed onto our hotel team Facebook private group (and vice versa) This would help bring our communication and reward tools together.

Review Source

CC

Catherine C.  
E-commerce Executive  
Hospitality  
Used the software for: Less than 6 months

### "Easy to use "

March 22, 2023

5.0

Pros

The gift card feature can be used in a lot of stores

Cons

Notification regarding gift card was not prominent enough

Review Source

DH

Debbie H.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Wonderful reward and recognition system, easy to use. Great way to share your appreciation. "

June 12, 2017

5.0

Pros

This is a wonderful way to thank and recognize our team members for all their hard work, it also enables our team members to thank and recognise each other. Coming from a large company with over 2000 employees from all over the country, it also allows us to recognise other teams and individual employees from different locations. The great thing about Thanksbox is you can send a private message or if someone has done something to really WOW you, you can share it with the whole organisation.

Review Source

jM

jamie M.  
Security Investigator  
Gambling & Casinos  
Used the software for: 1-2 years

### "Mo review"

March 22, 2023

5.0

Pros

The layout is very user-friendly and it's quick and simple to use.

Cons

There could be more recognition catagories

Review Source

SM

Sean M.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "If your looking a HR Platform then Implementing this a no brainer. "

March 1, 2017

5.0

I've worked alongside the Thanksbox team initially with feedback on the product early stages now they have expanded and grown considerably, I've been consulting onboard large team onto the platform. A great product with multiple method of communicating and listening to your employees. Big thumbs up!

Pros

The multiple layers / avenues you have to communicate with Employees.

Cons

Live chat with support would be helpful. However not vital :)

Review Source

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