--- title: "Salesloft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salesloft Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more." source_url: "https://www.capterra.com/p/157977/Salesloft/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Salesloft Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesloft ## What is Salesloft? Salesloft is a cloud-based revenue platform that brings together sales engagement, deal management, forecasting, and conversation intelligence in one place. Sales teams use Salesloft to manage pipelines, track buyer interactions, and forecast revenue across the full sales cycle. Core features include automated outreach cadences, call recording and analysis, deal health tracking, and real-time coaching tools. Managers can monitor team performance and pipeline health from a single dashboard. Salesloft is best suited for midsize to large B2B sales teams across technology, financial services, and professional services industries. ## What is Salesloft used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Recognitions Shortlist Best ease of use Overall rating Based on 544 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Effective sales process enablement Comprehensive sales team coordination Frequent technical disruptions Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Call Recording / 2025 - Inside Sales / 2025 - Sales Force Automation / 2025 - Sales Forecasting / 2025 Our "Best of" badge program showcases products with the highest ratings... - Contact Management / 2026 - Conversational AI Platform / 2026 - Insurance CRM / 2026 - Lead Management / 2026 - Real Estate CRM / 2026 - Sales Content Management / 2026 - Sales Force Automation / 2026 - Sales Forecasting / 2026 - Sales Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Salesloft alternatives Highest Rated [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.7 (24,237)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (603)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157977/Salesloft/alternatives/) ## FAQs about Salesloft Overview ### What problems does Salesloft solve? Salesloft solves missed follow-ups, scattered prospect activity, and time-consuming manual outreach by organizing calls, emails, tasks, and social touches into repeatable cadences. SDRs, BDRs, account executives, sales managers, and marketing teams use it to prioritize engaged leads, log CRM activity, share effective templates, and coach teams using outreach and call data. Answer based on 190 reviews Overview ### Which roles and teams benefit most from Salesloft? Salesloft is most used by account executives, sales development representatives, and business development representatives managing prospecting, outreach sequences, and follow-up tasks. Sales managers and sales operations teams use it to monitor activity, guide team performance, and maintain consistent sales processes. Executives use reporting to review pipeline activity and revenue progress. Answer based on 228 reviews Overview ### What company size and industries is Salesloft built for? Salesloft is built for small businesses, which account for 58% of reviewers, and Computer Software organizations, at 43%. It supports revenue teams including SDRs, AEs, AMs, and customer success teams, while also serving midsize businesses (31%) and enterprises (11%) across IT services (12%) and marketing and advertising (6%). Answer based on 232 reviews Features and Usability ### What are the key features of Salesloft? Salesloft includes sales engagement features for teams, centered on cadences that organize prospecting emails, calls, and LinkedIn outreach. It provides call recording and an auto-dialer for call tracking and coaching, plus lead management, email tracking, reporting and analytics, and performance management for monitoring activity and goals. Answer based on 30 reviews Integrations ### Which third-party tools and platforms does Salesloft integrate with? Salesloft integrates with over 20 third-party tools, including Gmail, Salesforce Sales Cloud, Microsoft Outlook, HubSpot CRM, LinkedIn Sales Navigator, Microsoft Teams, Gong, and Cognism. Its integrations cover email, CRM, sales intelligence, communication, and revenue workflow tools, with reviewer feedback most frequently confirming Gmail, Salesforce Sales Cloud, and Outlook connections. Answer based on 57 reviews Getting Started and Support ### How easy is it to onboard and train a team on Salesloft? Salesloft offers in-person and live online training, webinars, videos, and documentation. Reviewers report that SDRs, BDRs, and other nontechnical users often learn core cadences and templates quickly. New users and teams adopting advanced functionality may need more time, self-study, and guidance to avoid feeling overwhelmed. Answer based on 26 reviews Getting Started and Support ### What customer support options does Salesloft offer, and how do users rate the experience? Salesloft offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as fast, responsive, and helpful during onboarding and technical issues. However, others report unresolved tickets, slow email exchanges, difficulty reaching representatives, and unhelpful responses when outages or dialer problems occur. Answer based on 39 reviews Features and Usability ### How well does Salesloft manage sales email outreach? Salesloft centralizes sales email outreach with cadences, personalization, scheduling, and engagement tracking. Sales development teams value automatic logging and visibility into opens, clicks, and replies, while marketing users use templates for larger campaigns. Some users report delivery or spam concerns, email formatting limits, daily sending caps, and occasional inaccurate tracking alerts. Answer based on 92 reviews Features and Usability ### How well does Salesloft manage prospecting cadences? Salesloft organizes repeatable prospecting cadences across email, calls, and tasks, helping sales teams maintain consistent follow-up. SDRs and account teams value shared templates, lead segmentation, engagement visibility, and Salesforce syncing. Some users find advanced workflow rules, targeted calling views, and handling custom follow-ups less flexible, especially across many cadences. Answer based on 83 reviews ## Who uses Salesloft? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effective sales process enablement 97% positive reviews out of 29 Most reviewers report sales features help organize, track, and streamline daily sales activities for better results. Kevin H. Senior SDR, 201 - 500 employees. "Overall, SalesLoft has been a game-changer for managing outbound sales efforts." Frequent technical disruptions 76% negative reviews out of 33 Most users report bugs and issues, including crashes, glitches, and integration problems, regularly disrupt daily workflows. James W. Revenue Operations Manager, 51 - 200 employees. "The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more development work could be put into maintaining and upgrading the existing features to be more stable" Comprehensive sales team coordination 97% positive reviews out of 29 Most reviewers describe sales team management as efficient, with automation, analytics, and workflow customization boosting productivity. John G. Account Executive, 501 - 1,000 employees. "I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity." Streamlined and scalable outreach management 100% positive reviews out of 24 Most reviewers indicate outreach is easy to organize, automate, and personalize, improving efficiency and tracking. ## Features AI summary Based on 611 Sales Engagement Platform reviews Capterra data shows that buyers of sales engagement platforms rank the following features as their top priorities: - **Lead Generation** (**61%** of reviewers rated this feature as critical) - **Communication Management** (**49%**) - **Campaign Management** (**48%**) Salesloft supports all three of the features reviewers value most: **Lead Generation**, **Communication Management**, and **Campaign Management**. Together, these capabilities help businesses find and develop new opportunities, manage outreach across channels, and run coordinated campaigns more effectively, allowing teams to improve sales activity and keep pipeline growth on track. Lead Generation 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Campaign Management 4.1 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reporting/Analytics 4.3 (73) 45.21% of 73 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Prospecting Tools 3.8 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Tools designed to streamline the process of lead generation and management for sales teams Workflow Management 4.2 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Call Recording 4.7 (147) 58.50% of 147 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Salesloft 69 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call List Management: Manage and track all past and future calls. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deal Management: Defines specific deal parameters to negotiate and secure deals - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Transfer: Move files across different systems or networks - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Sales Teams/Organizations: Caters to sales teams - For Startups: Primarily serving startup companies - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled Recording: Automatically record calls at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (544) 4.4 Based on 544 reviews ## Pricing Value for money 4.4 (393) [View pricing plan details](https://www.capterra.com/p/157977/Salesloft/pricing/) Basic $0.01 Value for money 4.4 (393) 4.4 Based on 393 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Gong](https://www.capterra.com/p/157969/Gong-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (416) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (416) 4.4 Based on 416 reviews ## User reviews Overall rating 4.5 Based on 544 reviews Filter by rating 5(331) 4(174) 3(29) 2(4) 1(6) Mentioned topic Sorted by most recent Connor W. Account executive Computer Software ### "Easy use, easy adoption, easy delivery " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2026 Overall I have had a great experience on salesloft, it has been the best cadence management tool, marketing/research helper, task management lite, contact management lite tool I have used so far. They understand their niche and what the customer needs and deliver. Pros Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through contacts/sequences/cadences/marketing efforts and more. Using Salesloft and other competitors in the space, there is a difference that can be felt while actively building out and using engagement lists for prospects on the app. Cons I would say my biggest “dislike” would just be value for money. It is a great product with a premium price tag - and for many that is great. Some competitors in the space can do most of the capability that salesloft offers, albeit with some trade offs, for a little bit easier on the budget. Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) Integrations, wanted better tool for large scale sales org Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User BDM Legal Services ### "Clari- Sales Rep Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 24, 2026 Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts. It could do a better job entering calls, with spelling, and providing best practice insight. Easy to collaborate with multi-team members. The system does have an initial tough learning curve but it has improved to be sufficient. Pros Conversation summary and breakdowns. Great advice for improving areas and buy signals for sales professionals. Great prompts can lead to great information. Cons Sometimes the system gets confused and doesn't provide any information. Depending on accent and name, the system doesn't spell correctly. Switched from [Gong](https://www.capterra.com/p/157969/Gong-io/) Integration needs for the team and holistic needs for overall feedback enablement and forecasting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marissa W. Senior Account Executive Computer Software ### "SalesLoft for Cadence - Prospecting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 5, 2026 Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized. I've found the customization of SalesLoft to be much better and the integrations into other platforms like Gmail and Salesforce is cleaner. Pros It's very easy to use and makes day to day workflow operations manageable, organized, and time effective. Cons There is often a problem with emails getting automatically sent to Spam due to the automation. Unless emails and activities are customized, it's meaningless activity taking up your day. Switched from [Groove](https://www.capterra.com/p/177789/Groove/) Groove had limited customization and wasn't as integration friendly with our existing tools like Salesforce, ZoomInfo, and Gmail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Head enterprise sales Computer Software ### "Good for sequencing but not for wider GTM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 17, 2025 The Salesloft team were great made transition between products simple but functionality for SDR team was worse than Outreach Pros The UI/UX is simple and intuitive for a sequencing tool it is easier to adopt than Outreach and our AE team preferred it. Cons The level functionality and depth of reporting was limited compared to Outrach which had far more customisation and reporting capabilities. Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) Simpler and cleaner functionality for sequencing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John G. Account Executive Accounting ### "Sales Productivity Hack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 My overall experience has been very positive. Keeping me organized and helping boost my sales productivity. Pros I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity. Cons Call handling flaws, CRM sync/email deliverability issues, inflexible cadences and plugin stability and security vulnerabilities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Darby C. Account Executive Banking ### "Great Prospecting Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 24, 2025 Overall experience with Salesloft has been great. I do believe it makes a meaningful impact on our business in a positive way. Pros Salesloft is great for prospecting. I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts. I can also build cadences out for my broader team and foster coordination across the sales team. It makes prospecting conversations focused and allows us to set more meetings than we would without it. Cons Salesloft has a lot of functionality and can be overwhelming at times without proper training. They do have lots of self help articles that are useful though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Felipe S. Global Development Representative Security and Investigations ### "Recording & Coaching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 I use Clari almost everyday. It's amazing to see the analysis that it does for every call. I can review them and see what I did wrong and where I can improve. You can use the AI chat box to ask for any part of the conversation which makes it easy to use. Pros Clari does a great job recording calls in different languages and making summaries that you can review later. In my role, I'm measured on qualified meetings and Clari does a fenomenal job on identifying budget, authority, need & timing for my deals. Cons Sometimes it doesn't join the meetings and you need to add it manually. Sometimes, even if you add them manually it still doesn't join. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kevin H. Senior SDR Computer Software ### "Powerful Sales Engagement Tool That Boosts Productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2025 Overall, SalesLoft has been a game-changer for managing outbound sales efforts. It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability issues, it’s been well worth the investment. Pros The cadence automation and email tracking features made it easy to stay organized and reach out to prospects at scale. Cons The learning curve was a bit steep at first, and sometimes the platform felt slow when handling large amounts of data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Scott B. Director, Sales Development Health, Wellness and Fitness ### "10/10 would recommend Salesloft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2025 The platform is intuitive, easy to customize, and makes it simple to manage multi-channel outreach at scale. From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week. Pros Salesloft is my favorite sales enablement platform. I like Salesloft's analytics data for cadences. These insights help with coaching and accountability. Cons CRM integrations (like Salesforce) can sometimes lag in real-time updates. This can lead to a delay in reporting. Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/) Reasons for choosing Salesloft Better pricing for similar features. We also had great customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE Ryan E. Business Development Consultant Marketing and Advertising ### "The Key to Success" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 7, 2025 Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity. I feel like SalesLoft contributed to my success as a Business Development Consultant. If I could use it today in my new role I would and recommend this solution to those looking for a sales enablement tool that is super user friendly and worth the buy! Pros SalesLoft kept me organized and productive. This tool made a job that looked impossible show up like a job that was a piece if cake. Let's just say it helped me work efficiently and it was easy to use, and gave me so many hours back in my day. Cons The slightly difficult functionality I can think of would be report building/exporting. There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns. Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) We did not see an ROI with Outreach. The cost was very high. Alternatives considered [LeadIQ](https://www.capterra.com/p/155935/LeadIQ/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) Reasons for choosing Salesloft We chose SalesLoft because of the intitial support in the evaluation process and because it had enough robust features for us but was not overwhelming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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