# Bookwhen Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bookwhen Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/157881/Bookwhen

---

# 

 Bookwhen Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bookwhen

## What is Bookwhen?

We're passionate about helping small businesses succeed - through great value booking software and a team focused on success, not just support. Over the years we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. You can get set up in 15 minutes - join us for a free two week trial and slash your admin time today!

## What is Bookwhen used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)

Top alternative

Featured

Overall rating

Based on 179 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookwhen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://home.bookwhen.com/&name=Bookwhen)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookwhen

4.9 (179)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (179)

Ease Of Use

4.7 (3,908)

Value For Money

4.8 (172)

Value For Money

4.5 (2,701)

Customer Service

4.9 (172)

Customer Service

4.6 (2,395)

## Bookwhen alternatives

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.9 (14)](https://www.capterra.com/p/231920/anny/#reviews)

Starting price

$5.00

Per User, Per Month

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/157881/Bookwhen/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.7 (23)

43.48% of 23 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Event Scheduling

4.6 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Plan an event's time and location

Payment Processing

4.6 (15)

26.67% of 15 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Attendee Management

4.5 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Registration Management

5.0 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Calendar Sync

4.7 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Bookwhen 55 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Online registration for classes

Schedule in-person or online classes

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Searchable repository of information about clients

Provide online support for your customers through live chat or help desk functionality

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Track products that are for sale at a reduced price or part of coupon promotions

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Store, manage and track all forms in a centralized location

Register a group/batch of attendees

The ability to reserve times in groups.

Automatically find mutually available meeting time slots across multiple calendars

Manage and support multiple languages

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Check-in and out via a mobile device or kiosk

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (179)

4.6

Based on 179 reviews

## Pricing

Value for money

4.8 (172)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/157881/Bookwhen/pricing/)

Free

$0.00

It includes:

-   1 Booking Page
-   1 Team Member
-   50 Spaces Booked / Month
-   Free Events Only
-   Website Integration (Iframe or API)

Lite

$15.00

Flat Rate,Per Month

It includes:

-   1 Booking Page
-   2 Team Members
-   300 Spaces Booked / Month
-   Online Events
-   Online Support
-   Payments & Discounts
-   Ticket Transfers
-   Unlimited Locations & Classes
-   Website Integration (Iframe or API)
-   Zoom Integration

Standard

$29.00

Flat Rate,Per Month

It includes:

-   3 Booking Pages
-   5 Team Members
-   800 Spaces Booked / Month
-   Attendance Tracking
-   Class Passes
-   Online Events
-   Online Support
-   Payments & Discounts
-   Reminder Emails
-   Ticket Transfers
-   Unlimited Locations & Classes
-   Waiting List
-   Website Integration (Iframe or API)
-   Youtube & Vimeo Integration
-   Zoom Integration

Plus

$59.00

Flat Rate,Per Month

It includes:

-   10 Team Members
-   1800 Spaces Booked / Month
-   6 Booking Pages
-   Attendance Tracking
-   Class Passes
-   Online and Phone Support
-   Online Events
-   Payments & Discounts
-   Reminder Emails
-   Ticket Transfers
-   Unlimited Locations & Classes
-   Waiting List
-   Website Integration (Iframe or API)
-   Youtube & Vimeo Integration
-   Zoom Integration

Value for money

4.8 (172)

4.8

Based on 172 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (172)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (172)

4.9

Based on 172 reviews

## User reviews

Overall rating

4.9

Based on 179 reviews

Filter by rating

5(154)

4(24)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Adam H.

Director

Health, Wellness and Fitness

### "Great Value for simple bookings"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 5, 2024

Great system for simple class bookings. Can be slightly complicated initially setting everything up, but once up and running, it does the job well.

Pros

Excellent value and easy to use. Very responsive support team

Cons

Very hard to switch classes for the user

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Too labour intensive being a manual process

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Reasons for choosing Bookwhen

Price essentially and too many features we didn’t need

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Aries M.

Sales and Customer Support

Retail

### "Bookwhen Feedback & Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 10, 2024

Overall, Bookwhen definitely simplifies our booking process. I like that there are knowledge base to help us get the most out of the system. In terms of cost, the Lite plan definitely provides a good value, especially for small sized businesses like us.

Pros

I really like the fact that it can be sync with Google calendar to ensure that our bookings are incorporated with current schedules without any hiccups. The initial setup is very straightforward and I really appreciate the responsiveness and helpfulness of the support team.

Cons

I would say that having a wide range of features can be a little overwhelming for some users, especially for a company like us with just simple booking needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jo S.

Fitness Instructor

Health, Wellness and Fitness

### "I love Bookwhen"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2024

The staff are fantastic. I always get quick replies it easy to understand language

Pros

Customers can make their own purchases with ease. This has given me lots of free time as before they always had to contact me directly

Cons

I would like to be able to write comments on my registers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Ken K.

Executive

E-Learning

### "Very good system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2024

Very pleasing overall. Really pleased ad very settled with system

Pros

Flexible. Excellent support options and easy to use

Cons

As Admin we should be allowed to amend emails without contacting Bookwhen support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PF

Peter F.

Director

Leisure, Travel & Tourism

### "A Comprehensive Booking System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2024

Pros

Good choice of Plans with reasonable costs. Easy to add , delete and amend booking pages Online help is very good

Cons

I have not found anything i don't like about bookwhen

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Rhio L.

Founder

Education Management

### "Really simple system to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2024

Been brilliant so far. Really helps my small buisness run much better!

Pros

Great support, ease of use, freindly and helpful customer team

Cons

Nothing! It's been really great and easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Amy H.

Yoga Teacher

Health, Wellness and Fitness

### "Takes the stress out of managing bookings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2023

Fantastic!

Pros

Ease of use and support when setting up.Quick response of support team to Amy queries

Cons

Nothing! So far I’ve been able to ask the team and find a solution to any queries I’ve had

Reasons for choosing Bookwhen

Recommendation from a friend and mentor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christina S.

company director

Performing Arts

### "Great for Dance clubs or any other after school clubs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2023

Great. Super friendly staff and so easy to use but if you do have questions you can do an online chat

Pros

This software makes booking classes easy. All the information is stored and saved for the organisation. For those booking on reminders and confirmation emails are sent do they have clear details of what they have signed up too. The page it sets up for you looks professional and classy.

Cons

It does not link to my account software or mailing software

Reasons for choosing Bookwhen

It was free to try and did most of what I needed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Julia P.

Art Teacher

Arts and Crafts

### "Easy for dinosaurs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2022

Excellent, it’s easy to use for me and customers. It looks professional.

Pros

Once set up, it is very quick and easy to use.

Cons

I do not understand the analytics side. It could be a little more user friendly for absolute beginners.

Reasons for choosing Bookwhen

I saw it in practice with another small business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Hazel C.

Pilates instructor

Health, Wellness and Fitness

### "Works well, customers like to use it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 9, 2022

It saved me time, it meant more reliable income for the business as people booked in advance, and over time gave me enough information about regular bookings to be able to give up my ‘day job’ and just teach pilates (using bookwhen as our booking software.)

Pros

The software works well for customers, they can book smoothly. It reduced the amount of time I spent on admin.

Cons

The one problem I had with the software (no class swaps) is now fixed. As an entry level software, I’d highly recommend bookwhen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157881/Bookwhen/reviews/)

Popular comparisons

[Google Calendar vs Bookwhen](https://www.capterra.com/compare/157881-213340/Bookwhen-vs-Google-Calendar)[Connecteam vs Bookwhen](https://www.capterra.com/compare/153140-157881/Connecteam-vs-Bookwhen)

[Google Workspace vs Bookwhen](https://www.capterra.com/compare/157881-247901/Bookwhen-vs-Google-Workspace)[Calendly vs Bookwhen](https://www.capterra.com/compare/148036-157881/Calendly-vs-Bookwhen) 

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