# Dialpad AI Meetings Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dialpad AI Meetings Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more. Source: https://www.capterra.com/p/157843/UberConference --- # Dialpad AI Meetings Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dialpad AI Meetings ## What is Dialpad AI Meetings? Dialpad Ai Meetings is an HD video conferencing platform that lets you meet face-to-face with clients and colleagues wherever you are. One-click video conferencing, live Ai transcriptions, intelligent collaboration features, and advanced host controls ensure your meetings stay productive and personalized, on any device. ## What is Dialpad AI Meetings used for? [Meeting](https://www.capterra.com/meeting-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 601 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 2% Pros & cons Intuitive and minimal learning curve Reliable conferencing for business Frequent audio and mute problems Unstable connectivity impacts meetings Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dialpad AI Meetings?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dialpad.com/&name=Dialpad AI Meetings) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dialpad AI Meetings 4.5 (601) VS. [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $20 Per User, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (600) Ease Of Use 4.6 (10,908) Value For Money 4.4 (430) Value For Money 4.5 (6,658) Customer Service 4.3 (386) Customer Service 4.4 (6,409) ## Dialpad AI Meetings alternatives [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/157843/UberConference/alternatives/) ## Pros and Cons Intuitive and minimal learning curve 95% positive reviews out of 147 Most reviewers describe ease of use as a key benefit, with straightforward setup and user-friendly interface. Frequent audio and mute problems 71% negative reviews out of 48 Most reviewers indicate audio and mute issues, including echo, feedback, and difficulty managing microphone settings during calls. Reliable conferencing for business 95% positive reviews out of 55 Most reviewers appreciate conferencing communication for clear audio, simple setup, and effective virtual meetings. Unstable connectivity impacts meetings 59% negative reviews out of 44 Some users say connection issues disrupt meetings, with dropped calls and poor quality often linked to internet instability. Remote and global team connectivity 100% positive reviews out of 36 Most reviewers find team collaboration seamless, enabling remote groups to connect, communicate, and work efficiently together. Bandwidth-dependent screen sharing delays 73% negative reviews out of 44 Most users report screen sharing lag, especially with slow internet, causing delayed updates and presentation interruptions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.8 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Video Conferencing 4.7 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Screen Sharing 4.7 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Digitally share screen view with others Two Way Audio & Video 4.8 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Presentation Streaming 4.6 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Real-Time Chat 4.8 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Dialpad AI Meetings 32 features Track the status of discussed/agreed tasks Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage attendance for classes, shifts, meetings, or events Indication whether a resource is available or protected from allocation Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Share screens of either your computer's desktop or your browser tab with another computer Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Transmit voice and other information digitally Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share your screen with a third party to enable them to see what changes/actions are being performed as they happen Engage in direct, instant messaging with customers, users, etc. Record live video calls to play later Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.3 (600) 4.3 Based on 600 reviews ## Pricing Value for money 4.4 (430) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/157843/UberConference/pricing/) Free $0.00 It includes: - 10 Participants Max - Free Unlimited Video Meetings - Meet for up to 45 Minutes - Screen Sharing - Unlimited Call Recordings Business $20.00 Per User,Per Month It includes: - 100 Participants Max - Auto-Dial Out to Participants - Custom Hold Music - Meet for up to 5 Hours - Recording Transcripts - Unlimited Video Recordings Value for money 4.4 (430) 4.4 Based on 430 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[ Box](https://www.capterra.com/p/148766/Box/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (386) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (386) 4.3 Based on 386 reviews ## User reviews Overall rating 4.5 Based on 601 reviews Filter by rating 5(358) 4(178) 3(50) 2(9) 1(6) Mentioned topic Sorted by most recent AU Anonymous User Representative Accounting ### "Awesome experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 The "Big Picture" Sentiment The best way to describe Dialpad is "AI-native." Unlike competitors who added AI as a plugin later, Dialpad feels like it was built around the transcript. The Vibe: It turns a meeting from a "point-in-time event" into a "searchable asset." Reliability: For voice, it’s top-tier. For heavy video/screen sharing, it’s a solid "B+." Pros The "Ghostwriter" (AI Recaps & Summaries) This is consistently the #1 favorite. Instead of scribbling notes, the AI (powered by DialpadGPT) creates a highly accurate summary of the meeting. Why it's great: It automatically extracts action items (e.g., "\[sensitive content hidden\] will send the proposal by Friday") and provides a searchable transcript. It saves about 10–15 minutes of admin work per meeting. Cons The "Robotic" Transcription Errors While the AI is great, it isn’t perfect. The Issue: It can struggle with heavy accents, technical jargon, or people talking over each other. Review Tip: You might mention that you occasionally have to spend time "cleaning up" the automated summary because the AI misinterpreted a specific product name or industry term. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nick F. CFO Information Technology and Services ### "Worst Company we have ever dealt with. Do not purchase! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 6, 2026 It may be the worst company I have dealt with. I have been managing business systems as an executive for 20+ years and I am not sure I have ever had as bad of an experience. The software did not work as designed, they kept claiming things would change. We ended our contract in writing, within terms, they continued to collect money post term. We emailed and escalated to the team and they acknowledged they messed up but they cannot figure out a way to reimburse us. I even escalated this to their \[sensitive content hidden\] who never responded to me nor acknowledged my email. I would 100% look elsewhere for your phone and Meeting needs. Pros Nothing, technology was clunky and didn't work. Account management is a distaster. The call reporting was not good. There is a lag when you would make calls and customers would hang up. Cost us thousands of dollars in our outbound sales department. Cons Their account management is horrible, we ended contract properly and they still can't figure out. We have been asking for a refund for 6+ months for fees they took out post cancellation. Do not do business with them. Nothing seems to get them to care. Switched from [MiContact Center Business](https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/) Wanted a soft phone product that integrated into Salesfroce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OD Olga D. Pharmacist Hospital & Health Care ### "Review from regular user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 9, 2026 Overall, it's a reliable system, with limited downtime. It integrates well with other systems, such as Salesforce, and offers a comprehensive team chat option that beats other popular team chats. Pros I liked the overall feel of the platform and user interface - it's easy to use and works reliably most of the time. Cons Since the needed use consisted of multiple outbound leads calling, I wish it would offer more efficient predictive dialing. Switched from [RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) The team that I contract with decided to make the switch to integrate with Salesforce and streamline services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brenda M. CMA Law Practice ### "Poly Dialpad " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 Pros I like how I'm able to see the call being transcribed in real time. It really makes a difference being able to look back at what the caller was saying. Cons Doing conference calls is difficult at times. I would like to see more people added to the quick search when transferring calls to VM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LE Lauren E. Attorney Legal Services ### "Conferencing calls made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Great. Having a dial-in number is convenient and simplifies things. I also like that you can log-in into the website and add numbers to call. Pros This product is great for folks who need conference calls. I am often involved in calls where the attorneys have to conference and then call the Court. I just circulate the call-in number and then add in the Court through the website once everyone is on the line. Cons The only issue is that you cannot hear what is going on when you dial out from the computer so I just assume no one answered if no one joins the call after so long. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Luda N. Claim adjuster Insurance ### "Dialpad important part of my job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2025 In general my experience with Dialpad is positive. I like it better than regular phone. There is a lot of option to help for better customer service Pros Nice software to for connection with customers. Security on a high level. It's nice to be able have a phone call records what should transfer you to transcript, summarising, key word and investigation question. Good to be able record greeting and schedule your business hours and auto voice massage Cons Sime time it has some issue with connection. When try to call you do not listen your customers and need restart Dialpad Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Stefano C. Logistics Manager Transportation/Trucking/Railroad ### "A Great Web Meeting Solution For Business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 30, 2024 Pros With this product, handling business meetings is easy and the software is very secure. It makes both communication and also team collaborations a breeze. Cons It has not disappointed us yet. It always delivered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Steve G. Non Executive Director Religious Institutions ### "My Review of Dialpad AI Meetings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2024 Pros It has been seamless to conduct audio and video calls with Dialpad AI Meetings which offers DOLBY voice and HD video quality. Cons It requires internet connection to use Dialpad AI Meetings since it is cloud-based. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Divesh R. Children Mentor Education Management ### "My Experience with Dialpad AI Meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 Real-time team collaboration and video conferencing. Pros I am able to effectively connect with my fellow mentors across the globe via audio and video calls with the help of Dialpad AI Meetings. Cons Every aspect works lit for me when using Dialpad AI Meetings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mwanaisha M. Real Estate Advisor Real Estate ### "My Great Adventure with Dialpad AI Meetings for 3 Yrs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2024 It boost team collaboration and enhance real-time online meetings. Pros Dialpad AI Meetings streamlines online meetings by offering DOLBY voice and HD video quality when conferencing. Cons Unlike alternatives such as GTM and ZW, Dialpad AI Meetings accommodates few participants in a single conference across all plans. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157843/UberConference/reviews/) Popular comparisons [Microsoft Teams vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-168668/UberConference-vs-Microsoft-Teams)[Zoom Workplace vs Dialpad AI Meetings](https://www.capterra.com/compare/144037-157843/Zoom-Video-Conferencing-vs-UberConference)[Google Workspace vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-247901/UberConference-vs-Google-Workspace)[Google Meet vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-176572/UberConference-vs-Google-Hangouts)[GoTo Meeting vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-163332/UberConference-vs-GoToMeeting) [Webex Suite vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-237272/UberConference-vs-Webex)[Slack vs Dialpad AI Meetings](https://www.capterra.com/compare/135003-157843/Slack-vs-UberConference)[TeamViewer ONE vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-194565/UberConference-vs-TeamViewer)[Zoho Meeting vs Dialpad AI Meetings](https://www.capterra.com/compare/157843-202121/UberConference-vs-Zoho-Meeting)[FreeConferenceCall.com vs Dialpad AI Meetings](https://www.capterra.com/compare/130969-157843/FreeConferenceCall-com-vs-UberConference)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)