# Spendesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Spendesk the right Payment Processing solution for you? Explore 228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157515/Spendesk/reviews --- Spendesk 4.7 (228) [View alternatives](https://www.capterra.com/p/157515/Spendesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Spendesk Ease of use 4.8 Customer Service 4.5 ## Pros and Cons in Reviews Julien G RevOps SpecialistStaffing and Recruiting, 201 - 500 employeesUsed the software for: More than 2 years. “Very easy to use for uploading receipts, its smart receipt detection and role-based access system are excellent.“ October 27, 2025 Cindy L Head of RevOpsInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “When reporting an expense, it can take a while to fill in all the fields - I wish the OCR feature would automatically fill them for me.“ February 27, 2026 Cindy L Head of RevOpsInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “It also offers great automations, particularly for expense management.“ February 27, 2026 SM Sara M Operations SpecialistComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Then, the report at the end of the month needed to be modified because the import process to Netsuite was very touhg and the final statement very complicated to accomodate to Netsuite.“ May 15, 2023 SC S. Andrew C CSS Hospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Use it mainly when I need to use a virtual card for an emergency for my customers great interface never has any trouble with it“ October 28, 2023 SH Sameh H Finance ManagerAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “We have had experience were credit card get blocked quite alot“ March 18, 2025 YM Yao Samuel M CEOInternet, 2 - 10 employeesUsed the software for: 1-2 years. “It allows me to have a better follow-up of my expenses management, it allows me to automate my invoices management by email.“ December 28, 2022 SM Sara M Operations SpecialistComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The multi currency was not very good covered, and we changed to other product.“ May 15, 2023 ## Showing most helpful reviews Showing 1-25 of 228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julien G. RevOps Specialist Staffing and Recruiting Used the software for: 2+ years ### "Easy expense tracking" October 27, 2025 4.0 My experience with Spendesk is very satisfying. I save time and the mobile app is intuitive and highly practical. Pros Very easy to use for uploading receipts, its smart receipt detection and role-based access system are excellent. Cons The main drawbacks are credit card payments limits and the lack of native automations to sync receipts from other tools. Review Source VR Verified Reviewer Operations Information Technology and Services Used the software for: 1-2 years ### "Intermediate spend management tool" February 5, 2025 4.0 Pros Its easy to setup and easy to use. Approval process is easy and the data is visible in a neat form Cons Approval across multiple entities is very elementary. Workflow is rigid and integration with some tools is not easy Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Not integrated with Datev as compared to spendesk. Review Source Response from Spendesk February 10, 2025 Thank you so much for your review! We appreciate your positive feedback! Spendesk has native integration with Datev and many other accounting tools. https://www.spendesk.com/en/integrations/?category=accounting If you have any more questions, please reach out to our team at Support@spendesk.com VR Verified Reviewer Head of RevOps Information Technology and Services Used the software for: 2+ years ### "One of the most powerful tool on the expense management market" February 27, 2026 5.0 It's one of my favorite tools. The virtual cards, the expense management, the automations make my life easier. Pros Spendesk is really easy to set up and use. It also offers great automations, particularly for expense management. Cons When reporting an expense, it can take a while to fill in all the fields - I wish the OCR feature would automatically fill them for me. Review Source LB Lee B. Founder Internet Used the software for: 1-2 years ### "They stole our money" October 23, 2024 1.0 Okay when you're using them, but not when you leave Pros Easy to use and solved our need at the time Cons When we left as a customer, they stole the £3k in our account and have still not returned it months later Review Source JM Jack M. Systems Manager Media Production Used the software for: 1-2 years ### "Let down by slow customer service and some limited acceptance." March 27, 2023 4.0 Spendesk helped us get on top of our paperwork and was a stepping stone to a more robust and complete system. Pros First introduction to this form of payment software and dramatically reduced the time we spent chasing receipts and reconciling payments. Cons Customer service was slow to respond and often unhelpful. Some major vendors did not accept Spendesk cards as payment. Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/) Reason for choosing Spendesk Spendesk offered more customisation that was critical to us. Switched from [Dext](https://www.capterra.com/p/160189/Dext/) Dext Prepare (formerly Receipt Bank) did not offer payment services, only paperwork consolidation. Review Source CP Christopher P. Head of Finance Construction Used the software for: 1-2 years ### "Sucess Story" October 15, 2019 5.0 Pros 100% control over all teams and their spendings Easy to use via app or directly on the platform Streamlining of Cash-out Customization of fields for export incl. cost center logic Cons Missing export file with images for German accounting software Datev Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/)[Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Spendesk Great customer support known from previous companies Review Source Response from Spendesk October 16, 2019 Thank you Christopher for your great review! JC Jordi C. CFO Online Media Used the software for: Less than 6 months ### "Everything undercontrol" October 11, 2019 5.0 Pros Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees. Cons Spendesk should have been live 5 ago to avoid past problems :) Alternatives considered [Ixaris](https://www.capterra.com/p/133013/Ixaris/) Reason for choosing Spendesk They understood our needs and visit us in our offices even being in another country. We are in online world but human beings need to meet each other to understand properly all scenarios and problems. Review Source Response from Spendesk October 14, 2019 Thank you Jordi for your amazing review. We're glad to help you stay in control of your company spending! SH Sameh H. Finance Manager Accounting Used the software for: 1-2 years ### "Finance Review of Spendesk" March 18, 2025 5.0 Pros The ease of use of the system plus how it integrates through API to netsuite our accounting system Cons We have had experience were credit card get blocked quite alot Review Source Response from Spendesk March 19, 2025 Hi Sameh, Your support and satisfaction mean the world to us! Thanks for taking the time to share your experience. If you or your team ever experience a bug with the cards, please don't hesitate to reach out to our support team (support@spendesk.com)! GD Guibril D. Engineering Building Materials Used the software for: 6-12 months ### "The best refund method" November 28, 2025 5.0 I really enjoyed using this app; it's simple and user-friendly, and it makes getting reimbursed much easier. Pros I like the ease of the app. You can use it on your phone and it is really fast and intuitive. I used to use it for my spend at works. Cons Maybe some esthetic on the app. It might be the application's aesthetics. Sometimes, if the company doesn't configure the settings correctly, the aesthetics can be compromised. Review Source Tom B. Head of IT/Software Engineer Gambling & Casinos Used the software for: 2+ years ### "Expense control." July 18, 2022 5.0 It enables you to track in real time the expenses incurred through multiple corporate cards that are required for many of our employees' day-to-day operations. Excellent tool for ensuring that the internal budget is followed without deviation. Pros Allows you to create personalized physical and virtual cards in order to avoid borrowing cards and losing control over responsible spending. If you contact support before purchasing, it will provide you with a personalized demo. It appeals to me because it has a simple and user-friendly interface that makes tracking card usage simple. Cons This platform has nothing that I dislike about it. Review Source SJ Sales J. Customer Support Marketing and Advertising Used the software for: 2+ years ### "Spendesk - Reliable Expense Management Solution" July 4, 2024 5.0 Pros We use the tool mainly to track our business expenses. It has a breadth of features that helps in handling day to day financial services in our organisation. Cons The tool feature are responsive but it's pricey. Review Source Response from Spendesk January 30, 2025 We appreciate your feedback, Sales! It means a lot to us. GK Gatuko K. Accounting Manager Consumer Services Used the software for: 1-2 years ### "A Great Spend Management Solution For Business " February 19, 2024 5.0 Pros It comes with amazing travel management features It makes spend management and accounting easy It is helpful when it comes to payment processing Cons It is all a business needs for spend management as well as accounting and no dislikes. Review Source Response from Spendesk January 30, 2025 Thanks for the fantastic review, Gatuko! We’re happy to know we provide you and your company with the best way to manage spend. LH Lukas H. COO Information Technology and Services Used the software for: Less than 6 months ### "Great accounting automation for distributed teams" August 28, 2019 5.0 We're a small team scattered around Europa and Asia & thanks to Spendesk, much of our accounting, requesting payments & doing personal expenses has been automated - giving us more time to focus on developing our business rather than filing manual reports & chasing receipts across departments. Pros \- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability - The accounting integration (in Germany) was easy and straightforward - Great approval flows - It's possible to set up multiple teams & entities, modeling complex organizational structures Cons \- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance - Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital - Currency conversion charges are quite high Review Source Response from Spendesk September 2, 2019 Hello Lukas, and thank you very much for your very detailed review. We are sorry that you faced some issues while using Spendesk. Don't hesitate to contact our support team anytime you need, we are available for you. Have a nice day! MB Martin B. Co-founder - COO Retail Used the software for: 2+ years ### "Makes daily expenses tasks super easy" May 4, 2021 5.0 Pros Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking. Cons Since it is a cloud-based software, it is dependent on a reliable internet connection Alternatives considered [Mooncard](https://www.capterra.com/p/194946/Mooncard/)[Qonto](https://www.capterra.com/p/173384/Qonto/) Review Source VC Verónica C. Travelling Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple and effective" September 27, 2022 5.0 Pros Easy to use, the app has an intuitive design. The customer support is fast and efficient. Cons I had a few payment failures but they solve the issue almost immediately. Review Source VR Verified Reviewer Team Leader Leisure, Travel & Tourism Used the software for: 1-2 years ### "Amazing software!" September 23, 2019 5.0 With Spendesk we are able to speed up the organization process of our business trips. Everything is way faster with Spendesk! Pros It's extremely easy to use, no time to waste. Spendesk can help a company to increase its effectiveness. Cons Be able to do different payments with a temporary Virtual Credit Card. Review Source Response from Spendesk September 26, 2019 Thank you for your great review! JW Jules W. Lead QA engineer Computer Software Used the software for: 2+ years ### "Useful" October 8, 2019 5.0 Pros Intuitive, practical, incredible support. Cons Chatbot is always displayed even if I don't need help Review Source Response from Spendesk October 10, 2019 Thank you for your great review Jules! SM Sandro M. CEO Information Technology and Services Used the software for: 6-12 months ### "Forest Admin uses Spendesk" July 13, 2016 4.0 Forest is a Saas company. As any saas company we have a lot of online spending : IT, subscriptions (git, adobe, etc) or travel expenses to visit our customers. We had only 1 credit card (mine) B.S (as Before Spendesk :p) which was used for every subscription leading to problems. I could not have a clear view on all my subscriptions ! I was also blocked because of spending monthly limit... Using Spendesk helped me to control each and every one of my subscription + no monthly limit. I also use Spendesk for all my online spending and don't lose time at the end of the month chasing for invoices (something which is time-consuming and that I hate on a personal level). Pros issue 1 card per subscription with budgets autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation Cons I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side Review Source Response from Spendesk July 15, 2016 Thanks for your feedbacks Sandro ! Glad to see that Spendesk helps you at Forest :) NP Natalie P. Head of Client Services Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use and an enjoyable experience" June 19, 2019 5.0 It makes my life (and my bosses life!) so much easier. By giving me a budget I can spend with I don't have to pester by boss for money/company card access. I don't have to wait for expenses to be paid at the end of each month, I don't even have to log expenses! I also don't have to worry about losing receipts as I upload them straight away, and if I don't, Spendesk reminds me and questions why. It's a very intuative and user friendly platform. Pros The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app. Cons The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up. Review Source Response from Spendesk June 20, 2019 Thank you so much Natalie for your amazing review! We're so happy to read all your feedbacks, and we improved our customer onboarding process to avoid further confusion as you just mentioned :) TL Thibault L. Independent Internet Used the software for: 1-2 years ### "Manages accounting better than other pieces of software!" June 18, 2019 5.0 Pros Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month! Cons I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time! Review Source NN Nicholas N. IT System Administrator Consumer Electronics Used the software for: 6-12 months ### "Best Tool for Consolidating Company Spending" July 10, 2019 5.0 Pros Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices. Cons Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case. Review Source Response from Spendesk July 17, 2019 Thank you Nicholas for your nice review on our product! And be sure that we took your feedback concerning department card into account. Have a nice day. CT Clemens T. CTO Information Technology and Services Used the software for: 6-12 months ### "Solved our problem with missing receipts" November 24, 2020 4.0 It is a great tool to manage expenses of your colleagues and providing them with budget without missing a receipt. Pros \-No missing receipts anymore -Easy management of expenses -Easy management of subscribtions -Virtual credit-cards for purchases Cons \-Seems to have different functionality on app and on the web app which can be confusing in the beginning. Review Source Response from Spendesk November 26, 2020 Thanks so much for your review Clemens. We're glad you're catching all those receipts! - The Spendesk team TK Thomas K. Head of Finance Real Estate Used the software for: Less than 6 months ### "Great help in everyday work" January 25, 2019 4.0 Spendesk helps us keeping track of budgets and enables our employees to responsibly purchase what they need for their work - and that in a very efficient way. Pros Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it. Cons I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase. Review Source Response from Spendesk January 28, 2019 Thank you Thomas for taking the time to give us this nice review! AL Alexis L. Head of Cluster Events Services Used the software for: 6-12 months ### "Heroes Belgium Review" May 24, 2019 5.0 Pros The fact that a physical card becomes useless and that I can delegate payments and bookings to team members whilst keeping the control over the costs Cons The few times the generated card doesn’t work Review Source Response from Spendesk May 27, 2019 Thank you for your nice review Alexis. Sorry to here that you are facing issues with your card generator. Your account manager will get back to you shortly! OD Ollie D. Shopping Centre Portfolio Manager Real Estate Used the software for: 6-12 months ### "Ease of Use" August 2, 2019 5.0 Pros It's great to make purchases and ideal that I need not use my own card for online payments Cons There was an issue with where my approvals went initially though this may be because of my direct report within the company Review Source Response from Spendesk August 5, 2019 Thank you Ollie for your nice review. 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