# Stax Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Stax Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/157492/Fattmerchant-Payments-Online

---

# 

 Stax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Stax

## What is Stax?

Stax is an all-in-one payment technology platform built for businesses that have outgrown flat-rate processors. With subscription-based pricing and 0% markup on direct-cost interchange, Stax saves businesses up to 40% on payment processing fees — no hidden costs, no percentage markups. The platform includes Stax Pay for in-person, online, and mobile payment acceptance; Stax Bill for automated recurring billing and invoicing; CardX for compliant credit card surcharging; and Stax Connect, an embedded payments solution that enables SaaS companies and ISVs to integrate full-stack payment processing directly into their software. As an end-to-end processor, Stax handles the entire transaction lifecycle in-house — from authorization to settlement — giving businesses and software platforms more control, better economics, and dedicated support. Over 30,000 businesses trust Stax to process more than $30 billion in payments.

## What is Stax used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Overall rating

Based on 117 user reviews

Reviews sentiment

Positive

75%

Neutral

3%

Negative

21%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Stax alternatives

Highest Rated

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Debit/Credit Card Processing

4.1 (70)

84.29% of 70 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Online Payments

4.1 (56)

75.00% of 56 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Multiple Payment Options

4.4 (45)

75.56% of 45 reviewers that rated this feature as important or highly important

Process payments via multiple modes directly through the application

Mobile Payments

4.0 (38)

60.53% of 38 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Payment Links

4.5 (33)

75.76% of 33 reviewers that rated this feature as important or highly important

Send clickable links via text or email to collect payments from customers

Real-Time Data

4.0 (28)

82.14% of 28 reviewers that rated this feature as important or highly important

Receive data and information in real time

Stax 55 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Near-field communication method to share data and process contactless payments

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Integrates with eCommerce systems

Electronically collect payments for goods or services

Digitally sign online documents

Generate reports to assess the financial performance of an organization

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access software remotely via mobile devices

Hardware device connected to smartphones for processing payments

Clients can submit payments via mobile devices

Manage and handle various international currencies

Manage and support multiple locations

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

Accept and process online payment transactions

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Integrates with QuickBooks

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.1 (117)

4.1

Based on 117 reviews

## Pricing

Value for money

4.0 (111)

Basic

$99.00

Flat Rate,Per Month

Value for money

4.0 (111)

4.0

Based on 111 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (113)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (113)

3.9

Based on 113 reviews

## User reviews

Overall rating

4.0

Based on 117 reviews

Filter by rating

5(77)

4(11)

3(4)

2(7)

1(18)

Mentioned topic

Sorted by most recent

TB

Twila B.

Office Manager

Health, Wellness and Fitness

### "1st Month With Stax"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

It has been very smooth and streamlined. \[sensitive content hidden\] the sales rep that I worked with was great. Customer service has been great as well

Pros

I like the fact that there is just one set monthly fee. It takes the guess work out of trying to navigate credit card fees each month.

Cons

Nothing yet. This is our first month with then and I haven't found anything yet that I don't like. So far so good!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RE

Rebecca E.

Director of Operations

Legal Services

### "Make the switch today!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2026

Since from transitioning from Clover to Stax two years ago, our company has saved a considerable amount in processing fees not to mention time saved from searching for past invoices. The reporting features and dash board is easy to use, support team is readily available (shout out to \[sensitive content hidden\]), and invoicing and payment plan features are extremely helpful. Highly recommend!

Pros

Transitioning to Stax was quite simple and easy to manage with a user friendly dashboard and available support. Other pluses include customer invoicing feature for online payment requests as well as setting up recurring payment plan options.

Cons

Occasional lag time with reporting delays, we had an issue with QBO syncing as well which resulted in duplicate invoices.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Fees were too high, lack of options for client billing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Syeda K.

Owner

Health, Wellness and Fitness

### "Always a good experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 28, 2026

Great experience. Had such a good history with Stax, I’m not using it at my second office that recently opened

Pros

Stax is very easy to use. It also has simple billing and reasonable fees compared to other terminals

Cons

Not really much. It would’ve been nice if the online terminal was free to use as part of the subscription

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reasons for choosing Stax

Stax is more reasonably priced for larger transactions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2026

Thank you for taking the time to share your experience!! We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

FM

Frank M.

president

Furniture

### "My review of Stax Payments system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2026

It was a bit getting Stax working properly. However, I am very satisfied at this point and happy I am using Stax processing.

Pros

Customers spend more when they can pay by card instead of cash. Businesses that accept cards often see higher sales and larger purchases because customers aren’t limited by cash on hand. Credit cards also encourage impulse buying. Simply put: more payment options = more completed sales.

Cons

Customer service is very good but it some times takes a while to reach someone. Having said that I am happy with Stax customer service overall.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 2, 2026

Thank you for taking the time to share your experience!! We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

RB

Rebecca B.

Administrative Assistant

Veterinary

### "Stax is the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 26, 2026

Pros

Stax is incredibly user friendly and easy to learn. The payment processing service is cost effective, secure, and easily accessed online. The support we received from \[sensitive content hidden\] was phenomenal!

Cons

Occasionally the lowest tier support can be less than stellar. In that case, we request escalation and always get the help we need. Otherwise, we love Stax.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Thank you so much for your valuable feedback. We are sorry to hear about your experience but are glad to hear our support team was able to help assist you. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com.

BP

Bhargi p.

Accountant

Automotive

### "Excellent/Intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 26, 2026

Overall, my experience improved significantly once I was able to get assistance. However, the process of returning the extra terminal that was accidentally sent to me was more difficult than expected.

Pros

The best thing about Stax is how easy it is to operate. The interface is intuitive, and I didn’t need much time to figure things out.

Cons

While the platform is very easy to use, I was disappointed by how difficult it was to get in touch with someone over the phone. The lack of accessible phone support made resolving issues more frustrating than it should have been.

Switched from

[National Discount Merchant Services](https://www.capterra.com/p/183599/NDMS-Merchant-Account/)

Compared to my previous provider, Stax delivers more advanced and robust features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Thank you so much for your valuable feedback. We are sorry to hear about your experience. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com.

EB

Edgar B.

Controller

Retail

### "Stax easy to use and very good CS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 26, 2026

very good experience with customer service and bank deposit transfer. We have no issue in regard to deposits, all transactions are accounted for.

Pros

easy to use and navigate website. Just browsing through the fields, I was able to find the reports I need and the daily deposits I am looking for

Cons

I have to sign in to another website (Payments Insider) to print the monthly statement. The monthly statement is not available in the Stax portal.

Switched from

[Benchmark](https://www.capterra.com/p/106837/Benchmark/)

better or lower cc processing fee, Stax charges less cc fee compared to Benchmark

Alternatives considered

[Benchmark](https://www.capterra.com/p/106837/Benchmark/)

[Paya](https://www.capterra.com/p/251803/Paya/)

Reasons for choosing Stax

yes, better cc fee and charged directly to customer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 2, 2026

Thank you for taking the time to share your experience!! Your kind words about our team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

DJ

David J.

Owner

Sporting Goods

### "First month struggles"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

February 25, 2026

Pros

Lower fees Next day payment \[sensitive content hidden\] my CSR is fantastic Not overkill on the software functionality, but could be a little more sophisticated.

Cons

The POS Terminal leaves much to be desired. It constantly loses its WIFI connection even when WIFI is present and allowing several other pieces of equipment to function properly. I have had Comcast out to certify that everything is functioning correct on my end and I am on my second terminal in less than a month. Currently I am running on Bluetooth tethering to my phone to function. Extremely frustrating. I want to make this work, but I am almost out of patience.

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Did not need all the functionality of LS Faster Payment Lower Fees

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you so much for your valuable feedback. We are sorry to hear about your experience but are glad to hear you are benefitting from lower fees. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com.

KW

Kim W.

Owner

Transportation/Trucking/Railroad

### "So so sevice"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

February 25, 2026

Very difficult changing bank accouts Was upset about the situation called 10 times submitted paperwork 3 times and it took a full month to get it in order

Pros

Love the cost associated with monthly use. Stax is almost $2500 per year cheaper than many competitors.

Cons

Payments take to long. A Thursday sale does not get paid until the following monday. Other companies pay in 24 hours and on weekends.

Switched from

[CloverDX](https://www.capterra.com/p/133442/CloverDX/)

Lower rates were offered andbvery attractive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you so much for your valuable feedback. We are sorry to hear about your experience but are glad to hear you are benefiting from lower fees. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com.

BR

Brittney R.

Director of Revenue Cycle

Hospital & Health Care

### "Stax is AMAZING! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Very good! The contracts upon set up process were very confusing and a lot of the fees didn't pertain specifically for what we would ever need. Beyond that everything has been good.

Pros

Credit card payments are very easy to process for any user. Love that we have access to see all payments that are processed in a user-friendly portal. Highly recommend Stax payment processing!

Cons

Portal access can't be set up for different locations by me (admin) and we have to reach out to a STAX rep to get this set up.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Our machines we purchased 5 years ago all needed to be updated, they are VERY expensive machines and Stax was very affordable compared to Clover.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you for taking the time to share your experience!! We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

[View all Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Popular comparisons

[PayPal vs Stax](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)[Venmo vs Stax](https://www.capterra.com/compare/157492-222572/Fattmerchant-Payments-Online-vs-Venmo-)[Stripe vs Stax](https://www.capterra.com/compare/123889-157492/Stripe-vs-Fattmerchant-Payments-Online)

[Square Payments vs Stax](https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing)[Square Point of Sale vs Stax](https://www.capterra.com/compare/157492-275802/Fattmerchant-Payments-Online-vs-Square-Point-of-Sale)[NetSuite vs Stax](https://www.capterra.com/compare/135757-157492/NetSuite-vs-Fattmerchant-Payments-Online) 

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