# Rezku POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rezku POS the right Restaurant POS solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157466/Rezku-POS/reviews --- Rezku POS 4.7 (42) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rezku POS Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews KP Kent P OwnerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “This cost me $149/month but worth it as it makes it easy for kitchen staff to read.“ December 11, 2025 LW LAUREL W CEORestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “It was a nightmare and I paid thousands in CPA costs to clean up the mess. “ July 12, 2021 JL Jack L OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “subscription for two devises and $99 for 3-5, with me owning widely-available tablets is appealing.“ December 10, 2024 KW Kacie W OwnerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “Their support chat has saved me many times in the middle of service when I needed answers immediately. How easy it is to update, customize, and get into the back office.“ December 10, 2024 Christopher H CEOHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The Customer Support team was amazing in helping us figure this out and has been there whenever we needed it (infrequently).“ June 26, 2025 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John W. Owner / Executive Chef Food & Beverages Used the software for: Less than 6 months ### "Sip & Savor and Rezku to the moon and beyond!" September 5, 2018 5.0 There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour. Pros Very easy to use back and front of house. I make changes and corrections on products, pricing and quantities on the spot to avoid service issues and keep things running smoothly. Cons The first few iterations lacked functionality which then delayed our implementation a few months. Review Source Response from Guest Innovations September 6, 2018 John, we have a great staff that really cares about the product and our restaurant partners. This review is a great hats off to them. You have been a pleasure to work with. We are always here to help when you need us. Paul Katsch, CEO LB Lori B. General Manager Restaurants Used the software for: 2+ years ### "Chesapeake House Myrtle Beach " December 6, 2024 5.0 Compared to the POS systems we have used in the past rescue goes above and beyond Pros Rezku is the best POS we’ve ever used. They are constantly coming up with new ideas and products to benefit their customers. Very seldom are there any issues but if one shall arise, they are quick to answer the phone and help in anyway possible. Let’s be honest, every pos company is going to have issues. The POS can be customized to meet needs of each restaurant in their own individual ways.they are quick to make changes and updates on the advice of their consumers as well. You absolutely can not go wrong with a support system that is available 24/7 when you work in the service industry!! Cons The recent change of cash sales only showing up for the cashier seems to leave out those restaurants (including us) whose servers do not use personal banks. However, Rezku is working on a compromise for this issue. Switched from [Restaurant Manager by Action Systems](https://www.capterra.com/p/2303/Restaurant-Manager/) Whenever we had technical issues, we could never get anyone on the phone Review Source LW LAUREL W. CEO Restaurants Used the software for: Less than 6 months ### "I drank the kool aid" July 12, 2021 1.0 Terrible, horrible and unless they have cleaned up the bugs, I would say to run for the hills! Pros Easy to set up. And the staff seemed nice Cons Customer care was terrible. Everything that was promised to me, was an additional charge, or I was told I would have to pay to develop it. I was told I could transfer my 25K in sold gift cards over....that was a lie. I had to use both the previous software and the Rezku. It was a nightmare and I paid thousands in CPA costs to clean up the mess. Reason for choosing Rezku POS I met the team at a trade show...they seemed legit Review Source Response from Guest Innovations July 26, 2021 Laurel, Thanks for you review. Keep in mind you used our software for a very short time nearly 4 years ago. Our software continues to mature leading the industry on cutting edge technology. The software you used has gone through over 200 updates since you last used it. The reason we could not update with your gift cards is due to PCI compliance of the card readers. Our software has the very latest security standards and your gift cards would have violated those standards. Lastly, we have never charge a customer to add a feature and we never will. I wish you only the very best. DW Deanna W. Office Manager Food & Beverages Used the software for: 1-2 years ### "Top Notch POS System!" December 7, 2024 5.0 Honestly 10 out of 10! We are so happy to have switched to Rezku. Pros We love the Support!!! We can get to someone quickly when there is a problem and they are all so personable and helpful in getting our issues resolved. The support team is TOP notch! We also love the simplicity of the system itself Cons They have great reporting, but their inventory system is a little complicating Switched from [talech](https://www.capterra.com/p/155256/talech/) Their reporting was not up to date and their support team was hard to get ahold of and communicate with Review Source aS ari S. OWNER Restaurants Used the software for: 6-12 months ### "Rezku POS Review" December 12, 2024 5.0 Overall very satisfied, would recommend without reservation. Priced fairly for the package you get. Pros Great tech support people, platform works very well for pizzerias, online ordering component is quite nice, easy to train staff, thorough onboarding. Cons Could be better communication from the sales team on things like rates. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lavu](https://www.capterra.com/p/118828/Lavu/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS seemed more appropriate for our line of business, pizzeria. Review Source AB Austin B. Owner Food & Beverages Used the software for: 6-12 months ### "Thank you Rezku" December 4, 2024 5.0 It’s been easy and straight forward and the customer service is the best I have worked with in the past Pros Rezku POS saves me money and time while operating my pizza business Cons The last card reader wasn’t my favorite but with the new one I have no complaints Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square charged to much and customer service was horrible Review Source JN Joel N. Co-owner Restaurants Used the software for: 1-2 years ### "We are SO glad we chose Rezku for our new café!" May 18, 2023 5.0 With Rezku, our business runs very smoothly. Order taking is a breeze. Our customers tell us that online ordering is fast and painless. Keeping track of inventory, adding new items to our menu and logging employee work hours are all very straightforward and simple. It all just works! We were new to running a restaurant and Rezku made it easier for us to get started. We are very happy with our choice of Rezku for our business. Pros Rezku was very easy to setup. We were able to get started using Rezku after only a couple of hours of set-up time. Learning to use the POS is also very quick and simple. We also loved the fact that there are many "extras" included with Rezku that cost extra or aren't even available with other POS systems. An example of this is ingredient level inventory and food costing. We can determine exactly what each menu item costs to serve using those features and it has been tremendously helpful in keeping our food costs down.Rezku support has been EXCELLENT! There is always someone available via phone or chat to answer questions or resolve any issues that arise . Cons Honestly, there is nothing we don't like! Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/)[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[CAKE](https://www.capterra.com/p/156223/CAKE-for-Advertisers/) Reason for choosing Rezku POS Because Rezku included many features that the others either didn't offer or charged extra for. Also, we are very small and we didn't want to have a monthly fee to worry about. Rezku has plans that are perfect for smaller restaurants that are just starting out. If we choose to expand or open additional locations, Rezku can also grow with us. Review Source KH Kevin H. General Manager Food & Beverages Used the software for: 6-12 months ### "Jasper Ridge Brewery and Rezku POS" March 14, 2023 5.0 Excellent Pros Everything is wonderful with Rezku. Anytime I have an issue or problem they are there to help and answer questions. Cons The only problem I have is in the reports and exports, there is not a description for the reports. It's easy enough to click and view the report to see what it contains. Alternatives considered [Reflection POS](https://www.capterra.com/p/98990/Reflection-POS/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[CAKE](https://www.capterra.com/p/156223/CAKE-for-Advertisers/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS Talking with the customer support team. Even when I was just looking they were able to answer questions and make time for our business. Switched from [Reflection POS](https://www.capterra.com/p/98990/Reflection-POS/) Outdated Review Source JS James S. Owner Food & Beverages Used the software for: 1-2 years ### "Rico's Italian Pizza Review of Rezku" March 29, 2023 5.0 Rezku is a great POS that has amazing communication and support. Pros Rezku has the features necessary to build a complex menu for pizza restaurants. Cons Rezku is constantly evolving which to leads to growing pains. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Toast lacked the features required to run our restaurant efficiently. Review Source SB Susann B. Owner Restaurants Used the software for: 1-2 years ### "Efficient and Reliable POS" December 4, 2024 5.0 Rezku POS is a "Powerful and User-Friendly" system. We have been using Rezku for a few years now and it has helped reduce the amount of time it takes for servers to enter detailed and precise order information for the kitchen. Overall I rate Rezku POS a 5/5 because of its usability, reliability, and efficiency. Pros Rezku is easy to maintain and use. Its user-friendly and provides a quick learning curve for staff with intuitive navigation. Provides streamlined order input, modifications, and kitchen communication. Inventory tracking, payment integration, reporting tools, and much more. Cons Hardware compatibility. Works best with Rezku provided hardware. Review Source KL Kitty L. Office Admin Food & Beverages Used the software for: Less than 6 months ### "As a veteran bartender/server I can confidently say the Rezku system is great!" November 13, 2017 5.0 The benefits for us were moving into the technology age as we were old school cash register and cash only. Being able to accept credit cards has helped the business so much. The reports are great as well since now we can see the sales in real time and has helped so much with the accounting factor. Bartenders cash out much quicker and smoother, the ease of use and no room for mistakes or over rings is a plus making that part of the job easier. Pros It's VERY modern with the Apple iPad, easy to set up and if you can work your phone then using this is a snap. Technical support is AWSOME. Have a problem or a question? Call them anytime, the techs are very knowledgeable, they will walk you through anything and everything. If there is something not available within the program for your company, know that the program developers will make the adjustments to suit your needs. And let's talk about price, first year free with no contract? It's most defiantly worth a try! Thanks to Rezku we went from that old school cash only to a new state of the art system and it's really making a difference for us. Thanks Rezku!! Review Source Response from Guest Innovations November 16, 2017 Kitty Our entire team has enjoyed working with you. We strive to make Rezku POS a product that delivers value and is backed with incredible service. We love to hear that our efforts are paying off on your end. Cheers! The Rezku Team SS Shannon S. Owner/General Manager Used the software for: Less than 6 months ### "Absolutely Wonderful" November 30, 2017 5.0 Pros Rezku offers a robust offline mode that allows my business to stay connected to our orders and our customers at all times. Our restaurant operates in an area with very little and unreliable internet service connection, and our other cloud-based POS system completely FAILED us in the past. Implementation was easy, and the customer service and tech staff have been easy to work with every step of the way. Review Source Response from Guest Innovations December 1, 2017 Shannon, It has been a pleasure working with you and your team. I know your location on a pier has some unique challenges concerning internet connectivity. We believe that our offline mode is the very best in the industry. Our offline has been the game changer for you. Now you can continue to take order and run your business even when the internet goes out (which happens often for you). The headaches that your old POS system gave you have disappeared. Thank you once again for your kind words. It is restaurant owners like you that make what we do so rewarding. TC Tommy C. Owner Used the software for: Less than 6 months ### "I love how customer service is always there for me every step of the way." December 6, 2017 5.0 Pros I like how it is easy to use and get started. I struggled with installation in the beginning but tech support was always there for me. They would really take the time to help me understand the hardware and software. Cons Depending on the size and layout of your restaurant, you may have to purchase a network kit to get everything to work properly. I wish the kit didn't cost so much. Review Source Response from Guest Innovations December 7, 2017 Tommy, It's great customers like you that makes us love our jobs. Please feel free to call us anytime. We are always here to make your life easier. Incidental, we continue to release new features to enhance Rezku POS. All of the new features will automatically be uploaded to your system free of charge. As we improve our product you get the benefit. Brian, Jay, Jessikah and Logan wanted me to directly express their appreciation for you. Have a wonderful day. LD LUIGI D. Owner Food & Beverages Used the software for: Less than 6 months ### "I had a old pos for 15 years so I tried something new so I wanted it on iPad. So I look at all of. " January 1, 2018 5.0 Pros There customer service is number one.everytime I call I feel like they really care because I had restaurant manager and there customer service just too bad. I look at touch bistro epos now and lava I choosed rezku pos because how they treat me back to costumer service Review Source Response from Guest Innovations January 3, 2018 Luigi, it has been a pleasure working with you. Your vast experience in the restaurant business is truly impressive. We look forward to growing with you. R.K. P. Member Restaurants Used the software for: 2+ years ### "Rezku User for over 5 years" December 22, 2025 5.0 There are also so many other great features such as ease of use and the ability to have pictures put into the system for each one of your main items. The ease of use for our staff And how to onboard them to use the software has been very simple and efficient. I would definitely recommend the software to anyone and I wish we would’ve had it once we first opened versus just going with square. Pros We have been using Rezku for several years now. I think the biggest features for me that I have enjoyed having for our employees is first, knowing that even when the Internet goes down, the system still works and allows us to process payments. We have had several times where this has happened and it’s great that everything still worked. Second, The gift card and loyalty feature is a big selling point for anyone looking for a great POS software. Before getting Rezku, we literally had to hand, write down and keep up with gift card information Or give people paper gift cards. The ability to sell these and load money onto an actual gift card helps separate you from the competition, especially with other local restaurants. This is also been a great way to grow our bottom line and help gain referrals when people who love eating here want to give a gift. Cons I don’t have any specific concerns at this time that I can think of. Obviously you’re going to need to put some time in an effort in creating your custom solution. That can sometimes feel like a negative because it takes time but the support to help you is great. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Needing printing options. Multiple users. Multiple devices. Better support. Review Source KP Kent P. Owner Restaurants Used the software for: 2+ years ### "Excellent POS" December 11, 2025 5.0 We have been using REZKU POS for over 7 years. It is very easy to learn, easy to modify menus, processing that is reasonable and very fast approvals. I can call support and generally get someone on the line within 2-3 rings. I also have contacted support by chat and they always answer my questions or call me back with a solution. We have used other well known POS systems in our 14 years in the restaurant business and this is by far the best, most robust POS we have used. When we upgrade our iPads they are always there to help get them setup and running. Pros Ease of use and easy to learn. Support is always available and very knowledgeable. We are able to receive 3rd party sales form DoorDash/UberEats through the POS prints tickets that are like our in house tickets rather than each companies own print out. This cost me $149/month but worth it as it makes it easy for kitchen staff to read. Also, modifiers, setting up new items. Employees love it. Cons Not a negative I know of. Any issue we have ever experienced has been taken care of quickly by the support team. Review Source LM Lori M. Owner Restaurants Used the software for: 2+ years ### "The best choice for my small business!" July 14, 2025 5.0 One of the best decisions I made when starting my crêperie business was choosing REZKU . After researching many different companies, REZKU’s system stood out as the perfect solution for my needs. From the very beginning, their team was incredibly helpful in setting up my back-end system, and they made the entire process smooth and stress-free. I’ve been using REZKU for over three years now, and their customer support continues to impress me. Anytime I’ve had an issue, I’ve been able to call and get it resolved within minutes—truly outstanding service. For any café or restaurant owner looking for a reliable and responsive system, I highly recommend REZKU. It’s been the perfect choice all around. Pros I liked how easy it was to work with their staff to set up and use. I do not have a tech background and their customer support helped me understand in my terminology how to use the backend of the system comfortably. As a small business ower, that level of support and reliability has made all the difference in helping me run my cafe smoothly. Cons I've worked with the REZKU team for over 3 years and I haven't experienced any complications or bumps in the road. I'm very satisfied. Review Source Christopher H. CEO Hospitality Used the software for: 1-2 years ### "An easy to use and flexible POS that even works for a brewery" June 26, 2025 5.0 We've been running with it for a little more than a year and it has been reliable, cost effective, and flexible enough for use in a brewery/taproom setting (not one of the core markets Rezku was originally designed for). Our front-of-house team finds it easy to use. We've been very impressed with the Customer Support team's availability and timely responses. Pros What has been most useful over the last year of usage is the flexibility provided through Rezku's product/variant/modifier capability. This allowed us to implement a more sophisticated view of our core products (beer), and track styles, packaging, sizes, and various combinations. The Customer Support team was amazing in helping us figure this out and has been there whenever we needed it (infrequently). Other standard features have worked well and we regularly use the POS at the taproom and remotely at events. We also like Rezku's simple timecard management system for our staff and it ties well with 7Shifts. Cons Reporting in Rezku is more oriented towards normal restaurant/bar use cases. While we have made great use of the data model they provide, getting custom reports out that easily show that data is hard. Instead, we have to pull a variety of reports and manually manipulate spreadsheets to get the information we need for analysis and input into other planning , financial, and operations systems. Alternatives considered [Genius](https://www.capterra.com/p/195074/Genius/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Arryved](https://www.capterra.com/p/200641/Arryved/) Reason for choosing Rezku POS Ease of use, flexible data model, fast (and local) support, reasonable pricing Review Source YS Yukie S. Owner Restaurants Used the software for: 2+ years ### "Great support team. " July 6, 2025 5.0 We have been using Rezku for almost 6 years. We just open a new location and use Rezku. The best we like about them is their reliable support team. Pros Rezku POS is very easy to use. Also, their service team always answers my calls and very helpful. Affordable prices too. Cons I can’t think about anything negative at this moment. There was an issue with a card reader and took a couple of weeks to receive a new one. I had to call 3-4 times to solve it. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS I chose Rezku because of the price. No hidden fees. Switched from [GIMP (GNU Image Manipulation Program)](https://www.capterra.com/p/168960/GIMP/) I liked the fact that their prices setups were simple. No additional fees to integrating with other functions. Review Source BP Breezy P. Owner and Operator Restaurants Used the software for: 1-2 years ### "Excellent customer support every time " June 22, 2025 5.0 Our overall experience has always been very positive. We are always able to talk to a support tech who is knowledgeable, personable, friendly and determined to fix each and every issue we have. Pros Quick and easy customer support solutions for any problem, any time from extremely knowledgeable, personable staff. Cons We did not like how long it took to get our menu adapted to the Rezku system, but that was several years ago. We are certain that the process has gotten quicker and easier since then. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS We initially chose Rezku for the price but certainly stayed because of the excellent service. Review Source KW Kacie W. Owner Restaurants Used the software for: Less than 6 months ### "Why we chose Rezku" December 10, 2024 5.0 We are a small restaurant/bar that has been open for 5 months, using Rezku since day one. After working in the industry for many years and now starting my own business we were between Toast & Rezku for our system. Customer service is always available when we need them. The system is seemless, just make sure you do the work and set it up properly. I am still making modifications to make it better everyday. Pros 1\. The customer service is so beyond that I have experienced with other POS companies and that wasn't something that I even knew right away. Their support chat has saved me many times in the middle of service when I needed answers immediately. 2. How easy it is to update, customize, and get into the back office. Be sure to download the Back Office App. I like to keep it running in the background for seemless transition and adjustments during service, especially when you are in the first few weeks of opening. 3. It does everything we need, and then some. We are a small bar & restaurant with patio dining too. As an owner that also bartends and waits tables, I can say that with the proper set up of the system, anyone would be happy with Rezku. Cons Dislikes, these are pretty nit picky, but still don't love that.... 1. The custom reporting isn't as custom as we'd like, but there are a ton of report options in the exports that can do the trick, just need to do more digging. 2. There is no 'print' button while you are in a live order, you need to hit checkout, then 'reprint'. If you are a quick service/counter service only this won't effect you. But, with a full service bar/ restaurant, it's just an extra step. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS I had used toast for years prior at another restaurant, and I felt that Rezku did everything, and then some for a fraction of the price. Review Source JL Jack L. Owner Food & Beverages Used the software for: 6-12 months ### "Highly recommend this software" December 10, 2024 5.0 We are a brewpub with a small kitchen, beer taps, and wine/liquor service with 2 POS devices. They onboarded us as quickly as we needed, they provide excellent support, and we've not had a single service disruption in the 6 months we've used them. Having the mobile app to see real-time sales and labor numbers, along with the ability to edit menus and discounts/coupons while on the move is amazing. I am pretty picky when it comes to technology. There are some things to overcome, but on the whole, the software and service are solid. Pros Support is what they say it is: most chats are responded to in under a minute. I haven't used phone calls often, since my issues tend to be "in the moment" and I need to be able to leave the chat briefly. The simplicity of the interface and the ease in which we can add additional devices: literally as fast as you can buy a tablet. $49 subscription for two devises and $99 for 3-5, with me owning widely-available tablets is appealing. They are and have been very receptive to enhancements and intuitive design changes I've requested. Cons Reporting is thorough but disorganized. I'm told it's on the list for enhancements. Different info is in "Reports" and "Exports", with no intuitive reason, and export formats are either a single file type, a choice, or in an unnecessary zip file. All data should be under reports, with an option to export, and in the Excel, CSV, or PFD. Further, for those of us familiar with database design, we desperately need the ability to build custom reports across related tables. Credit Card payouts (our revenue) are incredibly confusing for holidays. It is very unintuitive to reconcile payments on the days after a bank holiday. I feel like total fees for credit card processing are a bit high. I am willing to exchange costs in a private manner. They aren't really set up for merch or events, which has been a challenge as we'd like to sell tickets pairing events, private parties, and be able to return/exchange merch in the system. Additionally, gift cards are not a true product in the system and reporting on their sales is unintuitive. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS Price- requiring 40 characters so I'm randomly typing to get there. Review Source MP Michael P. Owner Restaurants Used the software for: 1-2 years ### "Rezku POS - a must-have to the pizza shop owner" December 4, 2024 5.0 Quick implementation, and conversion from the prior outdated POS system. Getting online ordering in place was quick and easy, and training our drivers to use the platform was quick and painless. Customer service is outstanding, and all of the agents are incredibly knowledgable and well-versed int he product and functionality, and there is minimal wait time to reach an agent. Pros Full-featured POS system for pizza industry, with excellent customer service, outstanding training videos and documentation, and great online ordering integration. Cons Rezku is a smaller, boutique POS firm, so getting product enhancements are a little slower than I would like. On the other hand, Rezku listens to customers, so I am much more likely to get an enhancement from Rezku than from one of the other major players. Alternatives considered [HungerRush](https://www.capterra.com/p/122189/HungerRush360/)[Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Rezku POS Better pricing, integration, support, and no additional surcharges for online ordering. Switched from [POS Pizza](https://www.capterra.com/p/134495/POS-Pizza/) Outdated technology and lackluster support; no integration of payment processing. Review Source TS Tree S. GM Restaurants Used the software for: 2+ years ### "Great POS!" December 5, 2024 5.0 Very pleased with this POS. The reports are super helpful. The system is easy to use. Their technical department answers quickly and resolves any issues we may have. Pros I love having the app on my phone; it makes it very easy to change/add products. It is easy to use, and our new staff picks it up quickly. Cons Anything we have had that we are not happy with they have helped resolve it quickly. Review Source TL Tracey L. Owner/Manager Restaurants Used the software for: 1-2 years ### "Best POS Ever!" May 14, 2019 5.0 With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features. Pros We are a very small business and have tried several POS systems (Square, Shopkeep, and 2 others). When looking for a new, more user-friendly POS, I came across Rezku. I watched a video with the CEO, explaining the POS and stated "Give us a call and if someone (a real person) does not answer your call, then do not get our service." Now that is how to do business! Rezku's customer service is top notch. Any question and any time of day, they are ALWAYS there to help me out. They are very friendly and professional. I enrolled in their CRM program. I love having gift cards that I am able to load and check the balance. With the CRM I am able to see my top customers. I can even use the back office to see what their previous orders have been. Rezku listens to their customer's feedback and is always improving its system. I will never use any other POS system EVER! Cons One of my favorite features was the "off line" option. We use a tablet strictly for deliveries and loved the ability of being able to accept credit cards while off line. When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about. Now I have to start out the day making sure I put our delivery table in "off line" mode and then I have to remember to turn it off several minutes before I close the drawer. Review Source Response from Guest Innovations May 16, 2019 Lurie, Everyday the Rezku team works hard. We have high standards for ourselves. I have to say that reviews like this and working with people like you make it all so rewarding. Our goal has always been to help restaurants like yours. In today's POS marketplace there are so many gimmicks and tricks. We have always felt that we must earn your business everyday. I am pleased to see that we are delivering on our promises. I feel that if everyone had the opportunity to meet our staff and see our product first hand then every restaurant would have Rezku. Have a wonderful day. The Rezku Team Talk to a Capterra advisor for free and get results within 15 minutes.