# Review Wave Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Review Wave Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/157424/Review-Wave --- # Review Wave Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Review Wave ## What is Review Wave? #1 Review Management Software to Increase Your Online Reputation. Reputation Management solution to to increase online testimonials, reviews, retention and referrals. ## What is Review Wave used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Overall rating Based on 70 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 6% Starting price $299 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Review Wave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://reviewwave.com&name=Review Wave) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Review Wave 4.7 (70) VS. [4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $299 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (70) Ease Of Use 4.5 (211) Value For Money 4.7 (64) Value For Money 4.1 (201) Customer Service 4.8 (68) Customer Service 3.9 (206) ## Review Wave alternatives [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.3 (27)](https://www.capterra.com/p/275493/eConsent/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (71)](https://www.capterra.com/p/131888/DoctorConnect/reviews/) Starting price $210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Klara](https://www.capterra.com/p/203066/Klara/) [4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203066/Klara/) [View all alternatives](https://www.capterra.com/p/157424/Review-Wave/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Messaging 4.9 (41) 63.41% of 41 reviewers that rated this feature as important or highly important Communicate using messages within the system Confirmations/Reminders 4.9 (39) 58.97% of 39 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Review Request 4.9 (30) 60.00% of 30 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Appointment Scheduling 4.7 (29) 51.72% of 29 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Negative Feedback Management 4.8 (26) 50.00% of 26 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Monitoring 4.8 (26) 42.31% of 26 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Wave 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Integration with third-party CRM systems Assembly of graphs and charts for visualizing and tracking statistics/metrics Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Communicate using messages within the system Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Identify, track, and respond to negative feedback Allows medical providers to engage patients in a variety of ways to ensure their health. Ratings/Reviews Timed notification for any upcoming task, deadline, appointment, or activity Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Plan availability and assign specific time slots for tasks and resources Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Get Advice We can help you find the software with the features you need. Features 4.6 (70) 4.6 Based on 70 reviews ## Pricing Value for money 4.7 (64) Free Trial Basic $299.00 Per Feature,Per Month Value for money 4.7 (64) 4.7 Based on 64 reviews ## Integrations [ Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (68) 4.8 Based on 68 reviews ## User reviews Overall rating 4.7 Based on 70 reviews Filter by rating 5(60) 4(4) 3(2) 2(2) 1(2) Mentioned topic Sorted by most recent AQ Amy Q. Manager Medical Practice ### "Review Wave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 24, 2025 Pros Able to communicate with patients w/o having to use the telephone Cons Sometimes disconnects from our ChiroTouch software and have to contact help desk. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Chris D. Owner Alternative Medicine ### "The Campaign Communication Juggernaut!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 17, 2025 Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it! Pros Review Wave is a reach out campaign juggernaut. The opportunity to connect and re-connect with prospective and current patients is the best I have seen on the market! Cons Review Wave is more expensive, and with more campaign options comes more time needed to set things up. It is mostly user friendly, but can seem complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vanessa C. Marketing Associate Health, Wellness and Fitness ### "Great 2-way communication with customers and automations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2024 Overall, this is a great software for 2-way communication with customers and automated appointment reminders. I do like the ability to schedule marketing messages, but there is definite room for improvement in this area. Pros I like the text message automations and the ability to schedule marketing messages to practice members. Cons Their email editor is really archaic and does not allow you to send test messages and is a little hard to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Veloy C. Doctor Medical Practice ### "WATCH OUT! I would NOT use them" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 October 11, 2024 I would NOT use Aloha / Review Wave. They are average in effectiveness and terrible at customer service. Pros Did okay at reaching out to patients for reviews. Texting was the most helpful feature. Cons Most of the reviews were internal reviews for review wave which did not mean anything. Once they left an internal review, most people DID NOT want to go leave a Google review. WATCH OUT FOR CANCELLATION CONTRACTS! I changed EHR contracts and had to pay almost $1000 in cancellation fees when I needed to leave. They require 60 day cancellation. They Do Not Care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Big Wig Alternative Medicine ### "Great Product, Great Support, Bet on This Winner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2024 Amazing. Great support, quick availability, help with forms. Pros Great support, intuitive interface, integrates into Platinum and website. Also has an app so patients can control their appointments. Appointment reminders go out by email and text from our office phone number that patient's can reply directly to. Cons Dynamic forms are amazing, but tedious to put together. Could be an easier process. Reasons for choosing Review Wave SKED lacked some features that ReviewWave had, including the lack of ability to receive texts from people NOT in your database. To SKED's credit, I let them know the reasons I had to leave their platform and they implemented all of the changes I suggested within a few months. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PT Patrick T. Owner Alternative Medicine ### "Review Wave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2024 We love Review Wave. Our overall experience has been top notch Pros We love Review Wave. Getting the Google reviews has been a great boost our office was needing. Cons There isn’t much I don’t like. It has great function in all aspects. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch Cloud could not do the things that thought it could. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Review Wave Review Wave fits in with our office software, Genesis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Payton M. Chiropractor Health, Wellness and Fitness ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2024 Great, they are quick at resolving issues Pros Appointment reminder and and texting with patients Cons Paperwork is frustrating for patients and they complain about it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shanna S. Chiropractic Assistant Hospital & Health Care ### "Great system! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Pros We enjoy the ease of messaging our patients! The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail. Cons Nothing, compared to other systems, this is top notch! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tim C. Owner / Chiropractor Health, Wellness and Fitness ### "Review Wave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 8, 2022 I am overall satisfied with Review Wave. We have upgraded services since starting with them since they have gained our confidence. Pros Review Wave is pretty easy to use and has a lot of capabilities. I also like that we could start at a lower cost tier and move up or down based on needs. Cons The review texting process does require my office staff to inform patients that they will need to follow the link after they respond to the initial text feedback request. Most people don't realize that they haven't actually completed a Google or Facebook review when they respond to the initial text. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jessica M. Office Manager Medical Practice ### "Great support software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Great service to use at the time when we needed it, and would go back if we ever had a need. Pros The integration with our system at the time was wonderful and streamlined our work flow. Cons When we switched to CT Cloud, some things were not integrated well or became extra things we no longer needed. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) CT came out with their Cloud based wesite which included a lot of the RW features we were paying extra for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157424/Review-Wave/reviews/) Popular comparisons [Weave vs Review Wave](https://www.capterra.com/compare/141842-157424/Weave-vs-Review-Wave)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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