---
title: "Zoom Events and Webinars Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Zoom Events and Webinars the right Webinar solution for you? Explore 6053 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-11-03"
---

Zoom Events and Webinars

4.6 (6037)

[View alternatives](https://www.capterra.com/p/157062/Zoom-Video-Webinar/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 3rd, 2026

# Reviews of Zoom Events and Webinars

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

MK

Manpreet K

PhysiotherapistHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“In addition to work and education, I also participate in social work projects in my home country, India. Whenever our team needs to discuss projects or organize activities, Zoom is usually our first choice because it allows everyone to connect easily from different locations.“

June 24, 2026

AW

Angie W

FounderE-Learning, Self-employedUsed the software for: 1-2 years.

“The first con is that, unlike Google Meet, their free platform only allows for \[up to\] 45 minutes, While Google Meet allows up to 60 minutes for the free plan. And the second con is that it uses a lot of battery power on my laptop.“

December 25, 2024

MK

Manpreet K

PhysiotherapistHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“It helped me prepare for one of the most important exams of my career, helped me secure my current job, and continues to help me stay connected with professional and volunteer teams.“

June 24, 2026

CS

Carrie S

Owner, LCSWHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“Pop ups come at times that are inconvenient such as when I'm about to start a meeting with a client or begin a group or webinar.“

April 14, 2026

JC

James C

Customer Success ManagerComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“We run our business on Zoom, and its suite of functions helps us manage the scheduling, invitation, tracking, and post-event follow-up that we need.“

April 3, 2025

SS

Subhobrata S

Co Founder and Lead- Client SuccessManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years.

“It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too much to spend for free events or internal events.“

June 3, 2025

LG

Ledirile G

ManagerAccounting, 51 - 200 employeesUsed the software for: More than 2 years.

“Interactive features: Zoom offers various interactive tools, such as polls, Q&A sessions, and chat boxes, to engage attendees.“

November 24, 2024

AM

Alessandra M

Associate Project Manager - Strategic Meetings and EventsBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“If you want to live stream them on another platform, like Vimeo or Youtube, the quality of the image is poor.“

March 12, 2025

## Showing most helpful reviews

Showing 1-25 of 6037 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Manpreet K.  
Physiotherapist  
Used the software for: 1-3 years

### "Zoom Helped Me Pass My Exam and Get My Job"

June 25, 2026

5.0

My experience with Zoom has been excellent. It helped me prepare for one of the most important exams of my career, helped me secure my current job, and continues to help me stay connected with professional and volunteer teams. For me, Zoom is more than just a video conferencing platform—it has been part of some very important milestones in my personal and

Pros

When I was preparing for my Physiotherapy Competency Exam in Canada, Zoom became a very important part of my life. During the final stages of my preparation, I joined a mentorship program where about 10 students attended classes through Zoom. Our mentor would ask questions directly during the sessions, and it felt very similar to being in a real classroom. Knowing that my teacher could see me and might call on me at any time pushed me to prepare better. I would often stay up late studying because I wanted to be ready to answer questions in front of the whole class. I honestly feel that without Zoom and the direct interaction with my mentor and classmates, I might not have been as motivated or disciplined in my preparation. Zoom also played a role in helping me get my current job. My interview for a hospital position was conducted through Zoom, and I was selected for the role. Because of that, I have very positive memories associated with the platform. In addition to work and education, I also participate in social work projects in my home country, India. Whenever our team needs to discuss projects or organize activities, Zoom is usually our first choice because it allows everyone to connect easily from different locations. Overall, I find Zoom very easy to use, reliable, and accessible for education, professional meetings, and team collaboration.

Cons

Occasionally, if my internet connection drops, it can be difficult to rejoin a meeting quickly. Sometimes important information may be missed while reconnecting. I would like the rejoining process to be a little smoother in situations where a participant was already admitted to the meeting.

Review Source

Communications  
Used the software for: 3-5 years

### "Zoom is the best for webinars"

May 7, 2026

4.0

Pros

I like the flexibility of all the options available when hosting a webinar. Users are also more comfortable with Zoom than other video conferencing platforms.

Cons

The cost was too much for how rarely we use it. Otherwise we enjoy the product and find it is what most users are most comfortable with.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

more users are comfortable with Zoom than other video conferencing platforms

Alternatives considered

[Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Reasons for choosing Zoom Events and Webinars

more users are comfortable with Zoom than other video conferencing platforms

Review Source

Owner, LCSW  
Used the software for: 1-3 years

### "Great to Offer Flexibility with Clients"

April 16, 2026

5.0

Very good experience for fair price. Offers confidential meeting space for individual sessions as well as groups and webinars.

Pros

Zoom allows flexibility so less likely to need to cancel sessions due to inclement weather or time constraints.

Cons

Pop ups come at times that are inconvenient such as when I'm about to start a meeting with a client or begin a group or webinar.

Review Source

Zoom video chat  
Used the software for: 1-3 years

### "Exciting and engaging ideas for zoom"

March 23, 2026

5.0

My overall experience is a 100% rating. It helps with group members that join the Zoom events it helps with listening to the organized representative for the meeting.

Pros

The zoom link works well with communicating while looking at the person similar to FaceTime. It helps with great communicating methods online without a timed schedule and it allows people to mute while others are talking and communicating on the zoom call. Also the canners access allows an option to turn on and off while the person is on the call.

Cons

I don’t like the timeline of accepting a person into the group zoom an idea is that, it should have to show like a video with waiting on others to join.

Switched from

[PDF-XChange](https://www.capterra.com/p/170838/PDF-XChange/)

Connection issues have a play a big part in starting with zoom and not going to separate webinars.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Zoom Events and Webinars

Zoom events over webinars are two different types of meetings.

Review Source

Consultant  
Used the software for: 3-5 years

### "Zoom gives time management another meaning to life."

March 6, 2026

5.0

Overall, I love Zoom. Zoom makes interviewing and meetings stay on time. Zoom allows independence with a hectic schedule.

Pros

I love that Zoom is convenient and it saves us money. Zoom allows professional to conduct meetings without interruption.

Cons

Zoom sometimes does not keep the same meeting ID pin. I noted that the pins are different at times and that is frustrating.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Zoom is easier to manage and Teams is little difficult at times.

Review Source

Melissa Z.  
Owner  
Used the software for: 3-5 years

### "Long time Zoom user"

January 26, 2026

5.0

Amazing. Accessibility from iPhone and Google Play store as well as on tablets and computers can connect almost anyone

Pros

The free video conferencing feature. It allows multiple users to log in, and mic & video are optional

Cons

It's a rarity, but in one zoom conference, someone was able to log in to the meeting. I believe it was Human error and that individual was accidentally sent a link

Review Source

Owner  
Used the software for: 1-3 years

### "Business meetings and interviews go-to"

January 16, 2026

4.0

My overall experience with Zoom Events and webinars is a pretty positive one. I’ve attended many interviews and meetings and it’s usually a seemless process.

Pros

What I liked most about Zoom Wvents and Webinars was the ease of use, download, sign in and follow the invite link.

Cons

What I liked least about Zoom Events and Webinars was that sometimes it wouldn’t work with certain iPhone updates.

Review Source

Senior Web Developer  
Used the software for: 1-3 years

### "Zoom Events and Webinars Is Easy to Use and Effective"

November 26, 2025

5.0

Pros

I am impressed by how reliable and easy to use Zoom Events and Webinars has been. Zoom Events and Webinars has the best event management solution.

Cons

I like how accurate Zoom Events and Webinars has been. I do not dislike Zoom Events and Webinars at all.

Review Source

Alessandra M.  
Associate Project Manager - Strategic Meetings and Events  
Used the software for: 3-5 years

### "A webinar and event platform for beginners that do not need to stream"

March 13, 2025

3.0

An easy to use event and webinar platform that, however, is not as professional as ON24 or Webinar.net

Pros

Ease of use for everyone: audience, presenters and producers.

Cons

If you want to live stream them on another platform, like Vimeo or Youtube, the quality of the image is poor.

Review Source

EP  
Used the software for: 1-3 years

### "Zoom Is A Boom For Your Bueiness When Done Right"

April 9, 2025

5.0

Usually, it's excellent, in my experience. I wish integration will get simpler. Products like mmhmm make zoom interesting to see what will happen. Zoom integrations need to be easier for some apps.

Pros

Awesome for Group Meetings online. Allows you to do interactive meetings, breakout rooms, webinars, sales pitches, etc.

Cons

Sometimes integrations for sharing certain things like OBS integration can be tricky. It doesn't turn off when you finish a meeting.

Alternatives considered

[EverWebinar](https://www.capterra.com/p/217575/EverWebinar/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reasons for choosing Zoom Events and Webinars

Zoom feels: More modern. Easier to use. More adopted by others than the others these days.

Review Source

Blue Card  
Used the software for: 3-5 years

### "First time zoom interactions"

March 20, 2025

4.0

Great interactive informative and easy to fillow

Pros

Clear broadcast and sound. Visibility of room. Ease of hoining

Cons

Some terms and navigating are confusing. ie: Waiting Rooms>explanation or option to message host for first time navigating . Option to do attendance or roll call check in. Option to check in and be notified clock prior to event. > For first time users> Thanks for checking in. You are too early. Your meeting is not until tomorrow at 3 pm . Would you like to message the host? Or have a reminder alarm set to you 30 min prior to start The biggest problem that many meeting have had is 1. Name of atendee.> Fix with attendance named checklist 2. Inability to understand UN mute or turn on video when called. BY HOST RECOMMEND 1.HOST BOARD MINUTES LIVE : MINUTES OR CONCLUSION NOTE PER ATENDEE DOWNLOAD 2. JOIN MEETING : NEEDS TO BE A PRIMARY FEARURE. FIRST RIME USERS will be inclined to hit new meeting and get lost. Naming user should be reiterated at the start of all new meetings you were invited by \_\_\_\_

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

First for a Court meeting . Then because invited by group

Review Source

Subhobrata S.  
Co Founder and Lead- Client Success  
Used the software for: 1-3 years

### "The best tool for video conferencing, virtual events and webinars"

June 10, 2025

4.0

Overall I am pretty satisfied with Zoom Events. We have successfully hosted many webinars with Zoom and never faced issues with video, audio or audience interaction.

Pros

It's a very good platform for hosting webinars and virtual events, or video conferencing with a very large number of participants. If you have a stable internet connection, Zoom offers exceptional video and audio quality. Customisable registration, ticketing, in-event chat, live polling and Q&A makes it a very versatile application.

Cons

It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too much to spend for free events or internal events.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reasons for choosing Zoom Events and Webinars

Zoom is way better for webinars. Google Meet isn't great for large audiences and doesn't offer registration capabilities and advanced audience interaction like polls and Q&A

Review Source

Program Manager  
Used the software for: 3-5 years

### "Zoom for me "

April 28, 2025

4.0

Lots of 1:1 and group meetings and presentations. Always pretty easy to navigate and reliable

Pros

The ability to have break out rooms was awesome idea. Very help with large groups

Cons

Nothing comes to mind as being a con. I guess I think is the go to virtual meeting place

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Company decision not my decision. I think safer security

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reasons for choosing Zoom Events and Webinars

Company decision not my decision. I think safer security

Review Source

Owner  
Used the software for: Less than 1 year

### "Great for online events and growing a community. "

April 21, 2025

5.0

It’s been great, my community love being able to hang out together and have an online place to meet.

Pros

I can organize and put together online events to connect with my community.

Cons

You have to upgrade to a paid plan to be able to host events longer than 45 mins and other good features.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I felt like Skype was getting outdated and zoom gained popularity.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reasons for choosing Zoom Events and Webinars

It was a popularity thing, since people is more familiar with zoom I just used what people knew better.

Review Source

FIELD ESTIMATOR  
Used the software for: 1-3 years

### "Zoomed In And Focused"

April 8, 2025

4.0

Overall, when it comes to functionalities, I do rate the software quite high, if you’re looking for a very basic and simple to use webinar app.

Pros

The software collaborates, schedules and holds meetings with those across the globe that have also established this software the other smartphone, tablet or PC: This allows for bringing in teams together, no matter where they are, to focus in on any tasks and projects at hand. The software also utilizes many options, such as voice call only (without video) when joining your conference call, in which your preferred profile picture shows up in your place. It also allows for listening in on the meeting while muted, allowing the user to multitask while they are joined in on the meeting.

Cons

Perhaps the software can use some improvement when it comes to the aesthetics within the functionalities of the software. The pages within look quite outdated, and for lack of better wording, quite “blah.”

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Company mandates. Google meet has been having issues with connectivity and therefore have switched over to Zoom.

Review Source

Freelancer  
Used the software for: 1-3 years

### "Great Tool for Seamless Events"

June 23, 2025

5.0

My overall experience with Zoom Events and Webinars was excellent. The ease of use and professional interface made it a great tool for hosting and participating in events.

Pros

The program is easy to use, has a professional interface, and provides an excellent user experience.

Cons

Sometimes, the connection can be unstable depending on internet speed, which can disrupt the experience slightly. However, this is a minor issue compared to the overall ease of use and professional interface that Zoom offers. Improving this could make it even better for users with varying internet conditions.

Review Source

Chitranzan C.  
Insurance Advisor  
Used the software for: 3-5 years

### "Virtual Meetings on the go"

April 1, 2025

5.0

My experience with Zoom so far has been excellent. I am currently using it to organize my meetings and my manager uses Zoom as well so it’s effective to have clients on the same platform.

Pros

It is so easy to organize a meeting with as many people as I can. I just need to generate a meeting ID and a password and give it to my team and they can access the meeting anywhere via any device. I get notifications as well when people are waiting to join the meeting. One click and they enter the room. Really helpful.

Cons

Zoom has its own calendar where I can see the meetings but it is not linked to the calendar in my phone. I would have loved it because most of my other stuff is on my phone’s calendar and it would be easy to manage my schedule accordingly.

Review Source

Soe Moe T.  
System Engineer  
Used the software for: 1-3 years

### "Zoom : The Best Events and Webinars"

April 17, 2025

4.0

Pros

I used to Zoom 4 times a week. When I attend the online classes and attend the meetings, Zoom is very useful. It UIUX is very simple and easy to use for all user. There are many very useful features such as Whitebook, Captions, Audio and video resolutions, etc..... So I like Zoom application than other meeting software.

Cons

I don't have much about Zoom Events and Webinars. It is very useful and helps me a lot.

Review Source

Designer  
Used the software for: 1-3 years

### "Zoom Events and Webinars Experience"

March 11, 2025

4.0

My experience with Zoom has been positive so far. It provides a reliable, professional platform for virtual events with strong performance despite the slightly steep learning curve and higher cost for some features

Pros

One thing I appreciated from the platform is the ease of use, the interface is pretty intuitive, making it simple to set up and manage events or webinars. Additionally, the ability to host up to 10,000 participants in a webinar is impressive,

Cons

One aspect I found a bit lacking was the pricing options, which can be quite expensive for smaller organizations or those who don’t need the full range of features. At first, too, it can be a bit overwhelming to see all the options and possibilities with the software.

Review Source

Health Coach  
Used the software for: 3-5 years

### "High performing video conference host"

April 16, 2025

5.0

I've attended many webinars and group meetings over zoom and it has been highly reliable and easy to use.

Pros

Does what it is supposed to! An easy way to connect with others by video.

Cons

I wish I could move the video window close to my camera so it looks a bit more like making eye contact with the person viewing.

Review Source

Stephanie W.  
Kids Director  
Used the software for: 3-5 years

### "Zoom Review"

March 10, 2025

4.0

I've been using zoom since 2020 for meetings, coaching calls, training events, etc. and find it very helpful.

Pros

The ability to hold meetings and record them for future use.

Cons

The connection is not always the best using Zoom for webinars.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

To accommodate more viewers in a training.

Review Source

Sreerekha B.  
QA Analyst  
Used the software for: I used a free trial

### "Use of zoom software"

June 23, 2025

4.0

Its good easyvto use software to login snd join and atend the meetings. Can flag icobs for questions, attendances and reply with more ocons

Pros

This software can be used conveniently to create meetings and attend meetings. It was options to selections to view the points during the meetings

Cons

No clear guidelines for general public whi can easily use the zoom software. This software could be used to do buiness meetings also

Review Source

Palash J.  
Academic Specialist  
Used the software for: 1-3 years

### "Zoom Webinar Review: A Seamless Experience for Hosting and Attending"

February 11, 2025

4.0

Overall it is perfect for organizing webinars and we regularly uses it in our organziation

Pros

It has break out room feature as well to break the large audiences into smaller groups this feature I like the most

Cons

sometimes it lags if the number of participants increases a little and customer service is not up to the mark

Review Source

Owner  
Used the software for: 1-3 years

### "Zoom Meetings"

March 3, 2025

4.0

We have used zoom for meetings with customers and for dog training of all things. We're not overly tech savvy but have been able to use it for what we need.

Pros

Easy to set up and join meetings with anyone

Cons

seems not to work on web browser only on an iPad

Review Source

Office Manager  
Used the software for: 3-5 years

### "A convenient way to host or join a meeting"

January 15, 2025

5.0

I have over really enjoyed using zoom. I have used it multiple times for work meetings as well as webinars and occasionally covering personal meetings.

Pros

Ease of having meetings at any time. Information can be shared easily through the chat feature or by screen sharing. It's very easy to host or just join a meeting.

Cons

Occasionally on big conferences there are audio issues, although I am not entirely sure if that's strictly a zoom issue...

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.