# Page 9 | iGMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is iGMS the right Vacation Rental solution for you? Explore 296 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157033/iGMS/reviews --- iGMS 4.6 (296) [View alternatives](https://www.capterra.com/p/157033/iGMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of iGMS ## Showing most helpful reviews Showing 201-225 of 296 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WO Whitney O. Manager Financial Services Used the software for: 1-2 years ### "Really good, not quite great" September 3, 2018 3.0 I like AirGMS but wish there was a native mobile app. Pros Easy to setup and use. The pricing model is now very good and competitive. The automation rarely ever fails. Cons Needs a native (or faster) mobile experience. The load time is way too slow. Review Source Response from iGMS September 4, 2018 Hi Whitney, Thank you so much for your feedback and review. As for the mobile app we do have it for both Android and iOS. Let us know if we can help with anything. Best, AirGMS Team KB Ken B. owner Real Estate Used the software for: Less than 6 months ### "A Great Idea and Product" March 11, 2019 4.0 Merging VRBO/Airbnb/etc as well as tracking work orders automated e-mails have freed up much time. Pros The software is helping me streamline​ my Airbnb management​. E-mails, Cleaning and work orders. Cons Overall everything is going well. I believe they will add more variability (customizability) to cleaning/maintenance/check-in​/check-out work orders as well as to automated e-mails. Review Source Response from iGMS April 13, 2019 "Hello Ken, Thank you for your positive feedback. We are very glad to be of help to your Airbnb business. Our dev and design teams have certain plans to improve the usability of the Inbox and Cleaning Management sections. Once it's done, please let us know your thoughts. If you have questions, feel free to reach out to our Customer Experience Team in Live Chat or via email support@airgms.com. Best, AirGMS Team" KM Kevin M. Head of Hospitality Hospitality Used the software for: 6-12 months ### "AirGMS is AWESOME!" March 31, 2017 5.0 As an Airbnb Property Management Company we have been looking for software that can help us with the properties we manage. We've looked at other firm's software, but nothing compares to AirGMS. It's extremely easy to use and their customer support is second to none. I highly recommend AirGMS to everybody! Pros It makes managing properties so easy. On one page you can see all property bookings and prices. Cons Since we manage so many properties, the page with the interface can have small type, but otherwise it's great. Review Source Response from iGMS March 31, 2017 Hi Kevin, Thank youo for such a great review and for being our client. Warm wishes, AirGMS team MB Meghan B. Host service pro Hospitality Used the software for: 6-12 months ### "Host services" March 27, 2017 4.0 This has made my job a lot easier. It's usually very quick, and it's easy to see visually what's happening. It's a great program. Sometimes I get errors when loading a page, and sometimes it takes a minute to send a message through, but otherwise it works really well. Pros I like being able to see the calandar all at once. I also love the templates! Cons It's a bit slow to send a message. also, I'm never sure if it updates the nightly rate and total of payment when I make a date alteration for a guest. Review Source Response from iGMS March 29, 2017 Hi Megan, We appreciate your review. Thank you for taking time to write it. :) Cheers, AirGMS team RS Richard S. Manager Real Estate Used the software for: Less than 6 months ### "Has potential. But not there." August 23, 2019 3.0 Pros Integration with Airbnb was real easy and worked for a while. Automated message feature was great. Cons Cost very high. Can not do everything like change reservations or request more money or do a dispute. Stopped working on several properties and could not get it fixed Review Source Response from iGMS September 17, 2019 "Hello Richard, Thank you for your feedback. If you encounter any tech difficulties, please, address our support team in the Live Chat. Also, our sales team will be happy to negotiate the pricing options for individual cases. Kindly note that iGMS does have the functionality for alterations and cancellations but disputes between hosts and guests can be regulated only by Airbnb and their resolution center. If you have more questions, feel free to contact us in our Live Chat. Best, iGMS Team" NN Ntsako N. CEO Hospitality Used the software for: I used a free trial ### "IGMS is cool " November 5, 2019 5.0 Pros I liked how easy it was to get into the software, the learning curve wasnt that bad, and the pricing is pretty decent for what you get, especially when you are still trying to scale your business, also customer support was pretty responsive! Cons \-The messaging was a bit delayed, so if i got a message on Airbnb, it would take a while for me to see it/ get notified on their website or on the app -Also the functionality is not that great for me, it didn't have all the features i needed, so maybe we weren't a great fit for it -The software does look a bit dated in comparison to its competitors,i think the app and site need a bit of a refresher Review Source Response from iGMS January 16, 2020 Hello Ntsako, Thank you so much for taking your time to share the feedback! We are really glad you appreciated our onboarding process, reasonable pricing, and outgoing Customer Experience Team. We wanted to mention that the Inbox has undergone some major changes lately, so you might find interesting our extensive blog article about it https://www.igms.com/unified-inbox-update/. Feel free to reach out at support@igms.com, if you have thoughts or ideas for the app improvement. Best, iGMS Team SF Sarah F. Teacher Education Management Used the software for: Less than 6 months ### "My Brain on one page" December 28, 2019 5.0 This program lets two families (business partners) see everything anytime. It’s a great communication platform! Pros This software takes all of the pressure off! We own a rental property and offer it in a few different sites. With IGMS, everything is synced and I don’t have to constantly check multiple listings and calendars. Cons We are experiencing a slower update time with VRBO compared to AirBNB. Review Source Response from iGMS January 16, 2020 Hello Sarah! Thank you for taking the time and sharing such positive feedback! When it comes to the Vrbo updates timeframe we want to mention that lately, the platform was experiencing some technical issues. This resulted in the slower sync on iGSMS end. Now it is among our top priorities to our developers to improve its performance. Best, iGMS team LG Luiz G. Owner Internet Used the software for: Less than 6 months ### "I liked the system, although I only use part of the functions, like Inbox, Calendar and Reviews." April 20, 2018 4.0 Agility in composing and tracking messages. Pros The best part is the agility to access guests' messages and navigate between them through the tabs. Standard custom messages are great. Cons Cost of the system too high for my current reality. In several situations, there is a delay in receiving updates of messages and several times I received in the Airbnb app and did not receive in Airgms. App load time is very high. Review Source Response from iGMS April 24, 2018 Hi Luiz, We appreciate your feedback. The delay in messages update should normally be around 15-20 secs. In case it is different for you or you don¿t get the updates at all this issue should be addressed to our support team. We¿ll be happy to help you get the most of our product. Thanks! Best, AirGMS Team SV Stephanie V. Owner/investor Hospitality Used the software for: Less than 6 months ### "AirGMS" June 18, 2019 5.0 Good support from customer service Pros To be able to change nightly rate on bit Airbnb and vrbo at once Cons Initial problems syncing with other sites with iCal, causing my calendars to open automatically and unwanted bookings on Airbnb. Had to cancel. Review Source Response from iGMS July 27, 2019 " Hello Stephanie, We would like to thank you for your review. It's our pleasure to know that the customer experience team helps to get you up and running with iGMS tools. Kindly note that our recently introduced Channel Manager Feature may help you to prevent overbooking: it unites your Airbnb/HomeAway listings under one property. If you have any questions about how you can switch to the feature, please, refer to our article on the Help Desk page and don't hesitate to contact us via Live Chat. Best, iGMS Team" AC Adam C. Owner Real Estate Used the software for: 6-12 months ### "Great Software very useful" June 8, 2020 4.0 good experience Pros i love the calendar layout and how easy it is to make sense of when people are checking in and out from the different platforms. Cons I think a feature to change the minimum night stay would be useful similar to the snooze feature. Review Source Response from iGMS July 1, 2020 Dear Adam, Thank you for your review. We are happy to know that you actively use our Multi Calendar to manage your listings, tasks and pricing across the channels. It is designed to save a lot of time and give a host a full overview of the reservations from a single place. We are constantly working on improving the platform, so if you have any ideas or suggestions, feel free to reach out to us via email support@igms.com or Live Chat, we will be glad to hear your feedback. Best, iGMS Team nM niels M. Owner Used the software for: 1-2 years ### "What a great development!" October 19, 2017 5.0 Faster handling of client demands. Pros I have been with this software from a quite early stage and I love it. The good thing is that they are building the things you actually need. Looking forward to the next steps :) Review Source Response from iGMS October 24, 2017 Hi Niels, Thank you so much for this great review! We'll keep going with the best developments for our clients. Best, AirGMS Team LB LaShanda B. Owner Management Consulting Used the software for: I used a free trial ### "Easy breezy" August 27, 2019 5.0 Igms has exceeded my expectations Pros Being able to manage so many tasks on so many platforms for so many properties is SO awesome Cons I have not encountered any cons since I’ve started using the product Alternatives considered [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing iGMS User friendly and more features Review Source Response from iGMS September 17, 2019 "Hello LaShanda, Excited to see your positive feedback! Thank you very much. We're delighted to know that our users enjoy the software. If you have any questions feel free to reach out in our Live Chat. Best, iGMS Team" RB Raphael B. Software engineer Automotive Used the software for: Less than 6 months ### "Igms review" June 16, 2020 4.0 Pros Product easy to set-up and allow a free version for less than 4 airbnb places which is nice while growing. Can be connected to TheKey and allow template for messaging. Cons We can't do everything like beds24 but igms is easier to setup and use and I like the free version for small businesses. Switched from [Beds24](https://www.capterra.com/p/123511/Beds24-com/) Beds24 can do way more but igms allows "enough" to manage less than 4 appartement on airbnb for free! Review Source Response from iGMS July 2, 2020 Dear Raphael, Thank you for taking the time to review our app. It is a great pleasure to know that we help you in managing your properties in a smart and productive way. As a startup, iGMS constantly grows, we are hoping to grow together with your business! Feel free to reach out to us if you have any questions regarding iGMS functionality, our Customer Experience Team will be happy to assist you via Live Chat or at support@igms.com. Best, iGMS Team KH Kenyon H. Owner Hospitality Used the software for: I used a free trial ### "Exactly What I Was Looking For...." January 14, 2020 5.0 Pros The ability to streamline the process of managing a vacation rental across multiple rental platforms Cons I’ve not found anything to be dissatisfied with at this time. Reason for choosing iGMS Ticked all the boxes needed Review Source Response from iGMS February 13, 2020 Hello Kenyon, Thank you for reviewing our app. We are delighted to hear such kind words from you. More than that, it is really great to know that our automation tools serve you well in every task. Hope you know about our Channel Manager, a real game-changer for those who manage properties across multiple platforms, check it out https://www.igms.com/help/knowledge-base/how-does-channel-manager-work/ and let us know if you have any questions or need our assitance, anytime at support@igms.com or via Live Chat. Best, iGMS Team VL Vivian L. Manager Real Estate Used the software for: I used a free trial ### "I like to use AirGMS " February 25, 2019 4.0 Yes, I like the Muti-calendar function and auto reply. I just start use it and roll need more time to explore it Pros Automation , reservation list , multi -calander Cons 1,Open to imported from more other sources ( currently only aurb&b & VRBO ) 2, messages arrive late 3, nerc more flexibility on price setting Review Source Response from iGMS April 2, 2019 Hello Vivian, Thank you for the honest feedback. We have some great news to share with you. AirGMS integration with Booking.com is planned for Q4 2019, and we are also launching a set of smart pricing management tools this April. Our Customer Experience Team will be happy to answer all your questions regarding our features in the Live Chat or by email (support@airgms.com). Best, AirGMS Team VR Verified Reviewer Business development manager Real Estate Used the software for: Less than 6 months ### "Great software" April 15, 2019 5.0 Pros Automations Variety of uses - cleaning, keys, listings etc Calls and texts Display of calendar and to do and templates.all in 1 Cons Haven't found any yet A few.too.many emails during on board but good intentions though Review Source Response from iGMS June 19, 2019 Hello, Thank you for the positive review! It's a great pleasure to learn that our product helps your short-term rental business to grow. Customer Experience Team aims to make sure the onboarding process is perfect and provides detailed guides and instructions, but we will take your feedback into account to polish the educational toolkit. Feel free to reach out to us in the LiveChat or at support@airgms.com if you want to share ideas or have questions. Best, iGMS Team VR Verified Reviewer Founder Hospitality Used the software for: 6-12 months ### "Love the automated templates!" September 29, 2018 4.0 Pros Automated guest message templates and reviews Cons It’s glitchy and has lags sometimes unfortunately Review Source Response from iGMS January 9, 2019 Hello, Thank you for the feedback, we've taken your comments into account. Please feel free to contact our Support team 24/7 to solve any technical questions. Best, AirGMS Team SY Scott Y. owner Used the software for: 6-12 months ### "Overall a great system and easy to use" April 17, 2018 5.0 Pros Integrates nicely with airbnb. Automation is easy to use. Willingness to help and give advice beyond the system itself. Cons No API with other sites. Sometimes financial reports seem incorrect or reservations are being counted twice. Can't delete listings that are not active anymore Review Source Response from iGMS April 19, 2018 Hi Scott, Thanks a lot for your great review and feedback. We'll pass on your concerns to the technical team and will continue to improve our product for our customers. Best, AirGMS team KT Kyle T. Host advisor. Hospitality Used the software for: 1-2 years ### "Switched from Guesty " September 18, 2018 4.0 Overall I would recommend airgms and have done so already. Pros Integration is a breeze with Airgms. It makes life so easy. Cons Making rules for available dates would be nice. Review Source Response from iGMS September 20, 2018 Hello Kyle, We appreciate your review and happy that you find our software helpful. We'll keep doing our best to suit your needs. Best, AirGMS DO Dario O. Owner Hospitality Used the software for: Less than 6 months ### "AirGMS Honest Review" September 7, 2018 5.0 I use AirGMS for msg automation and so far the experience has been great. Automating 1 listing is completely FREE and is great for new hosts and for veterans that also manage one listing. I have tested every guest management service and AirGMS is the only one that lets you automate 1 listing for FREE! Pros Great features, msg automation and fair pricing. Love the multicalendar and options to manage cleaners. Cons User interface design could be better and automated reviews to be more grammar correct/more words(feels generic). Review Source Response from iGMS September 10, 2018 Hi Dario, Thank you so much for your feedback and kind words. We'll definitely take into consideration your suggestions for improvement. Best, AirGMS Team EB Eric B. Owner Hospitality Used the software for: Less than 6 months ### "A Game Changer And a Life Saver" March 17, 2020 5.0 From sales to support, outstanding! Pros Cross platform functionality. Simple to use and to teach staff! Cons Speed and multi tasking without arrow back having to restart task to continue Review Source Response from iGMS April 1, 2020 Hello Eric, Thank you for taking the time to review our app. We are deeply moved by your kind words! It's also exciting to know that you adapted iGMS software to your business needs and it's easy in use for you and your team! We are constantly working on improving our platform and will pass your feedback regarding navigation to our product team. If you have any ideas or suggestions, feel free to contact us and share your thoughts at support@igms.com. Looking forward to hearing from you again. Regards, iGMS Team VR Verified Reviewer Sales Consumer Goods Used the software for: Less than 6 months ### "Turn Key your AirBnB...and Home Away Profiles" June 27, 2019 5.0 Pros Truly intuitive platform....saves time, reduces mistakes.....easier record keeping Cons I wish it included Booking.com on the platform so I could view all 3 at once. Review Source Response from iGMS July 27, 2019 "Hello, Thank you for reviewing our app. It is a real joy to know that your life is easier with our tools. Let us share some great news with you: the native integration with Booking.com is planned to be released in Q4 2019. Our development team is already working on it. For now, you can link your Booking.com reservations via iCal. You will find more information on how to do this on our Help Desk page or contact customer experience team in the Live Chat. Best, iGMS Team" DD Daniel D. Operations Officer Hospitality Used the software for: 6-12 months ### "Great product to manage multiple listings" April 1, 2017 4.0 The Multichat feature of AirGMS saves me a lot of time by giving me one dashboard with all the profiles we manage in just one place. That way I don't have to log in and out of several accounts. It is a very powerful tool necessary for our growth as Airbnb professional hosts. Pros Message templates and automated messages. Cons Needs some adjustments for the co-host profiles and business trips. Review Source Response from iGMS April 3, 2017 Hi Daniel, Thank you lots for your review! We are happy to partner with you. Warm wishes, AirGMS team JM Joni M. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Love the Automation" June 9, 2020 4.0 So far so good. Pros The automation of messages that are sent multiple times per week allows much more freedom within this communication-intensive business. Cons I would have more feedback with increase of management as right now mine is minimal. So far so good. Review Source Response from iGMS July 2, 2020 Dear Joni, Thank you for sharing your feedback on our app. Being hosts ourselves, we know that guest communication is vital for the business. That is why our features are honed to help you every way possible. We hope that you will enjoy using all the functionality of iGMS and if you will have any questions, feel free to reach out to us via email or chat, we will be glad to help. Best, iGMS Team BW Brian W. Owner Hospitality Used the software for: Less than 6 months ### "Essential for managing multiple properties!" October 9, 2018 4.0 AirGMS allows me to to run my Airbnb business easily and efficiently. I look forward to seeing it's progression as it grows in popularity. Pros It gives you the ability to manage multiple listings in one place. The reports it can generate are extremely helpful. Cons It sometimes updates during the day when I'm typing messages and will reload, causing my message to be erased. Also, I don't see a way to read reviews that renters leave for you. Review Source Response from iGMS January 9, 2019 Hello Brian, First of all, we are grateful for your review and what is more important for believing in our progress and growth. Every time we read positive reviews our desire to develop and improve gains speed by the day. Thank you! Of course, we feel a bit saddened that your messages were erased. Since we implemented new functionality we expect the mentioned issue to be fixed. Take good care and hope to hear from you again! Best, AirGMS Team Similar Products Featured