# iGMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is iGMS the right Vacation Rental solution for you? Explore 296 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157033/iGMS/reviews

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iGMS

4.6 (296)

[View alternatives](https://www.capterra.com/p/157033/iGMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of iGMS

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

CD

Chuong D

ownerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double bookings.“

May 26, 2025

TS

Tom S

OwnerHospitality, Self-employedUsed the software for: 1-2 years.

“I had a linking problem with VRBO that I created by accident. “

November 28, 2025

Tina W

Website DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“The coordination between admin and renters is extraordinary with the inbox feature and the automations of many templates that can be sent out with little effort on our part.“

August 12, 2025

BP

Brian P

DirectorHospitality, Self-employedUsed the software for: 1-2 years.

“There are still some features missing that I have passed on before like add to cart for the guest when booking more than one room.“

January 18, 2025

BN

Bertrand Muefong N

Digital Marketing SpecialistInformation Technology and Services, Self-employedUsed the software for: 6-12 months.

“The learning curve was gentle, the price fair, and the ROI immediate. If you manage short-term rentals and value your time, iGMS is the best co-host money can buy.“

May 26, 2025

DM

Daniel M

OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Lacking Whatsapp Integration, poor dashboard and statistics, payments alternatives for direct booking“

October 2, 2024

Mark D

OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“IGMS makes it so easy to have all 3 STR sites active without the fear of double bookings. Plus having a stand-alone website allowing direct bookings is priceless. “

April 13, 2025

FB

Felicia B

OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months.

“theres been issues with connecting our VRBO account.“

February 5, 2025

## Showing most helpful reviews

Showing 1-25 of 296 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jason T.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "iGMS removes the stress from property managment"

December 23, 2025

5.0

The site and support made it surprisingly easy to sync my properties. The interface is very user-friendly. The support is second to none.

Pros

The platform and interfaces are intuitive and VERY easy to navigate, making the data very easy to visualize. And the service is exceptional. Someone responds very quickly and ALWAYS provides a solution. iGMS is an excellent value and has completely removed the stress from managing my short-term rental properties.

Cons

I've been a customer of iGMS for more than a year, and I manage two properties on the site, and I have absolutely no complaints.

Review Source

Response from iGMS

March 13, 2026

Hi Jason, thank you for being part of the iGMS community for more than a year. We truly appreciate you taking the time to share your experience and are glad to have you with us.

DM

Derek M.  
None  
Banking  
Used the software for: 1-2 years

### "Recent chat with San"

February 15, 2025

5.0

Overall really like the system and especially like that the team does a fantastic job resolving challenges when they arise

Pros

The people that run it. Always very responsive and understand the topic when I contact them. \[sensitive content hidden\] was very helpful getting the sync resolved with Vrbo today!

Cons

Wish adding a new property was easier (like copy existing property and just edit it - maybe there is and I don't know). Not a big deal since not adding properties often (plan is 1 every 1-2 years)

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

Reason for choosing iGMS

Seem to have all the same and more features than the others. Also, had better reviews!

Review Source

TC

Tisha C.  
Registered Associate  
Financial Services  
Used the software for: 6-12 months

### "Waste of time and money"

October 31, 2022

1.0

Very poor. It cost me hundreds of dollars due to double bookings and having cancel reservations ruining my ratings.

Pros

Nothing could not use software. Waste of money and time.

Cons

Not easy to use. No instructions available and no number to call for assistance.

Review Source

Response from iGMS

November 28, 2022

Hello Tisha, Thank you for taking the time to share your feedback with us! We are sorry to hear that you had some challenges using our app. We have double-checked with our team, and they confirmed that you have been charged just for one property in total, even though your listings weren't grouped. As for the double bookings, they occurred because the listings were not merged, and therefore calendars weren't synced across the channels. As soon as you created an iGMS account, we sent you step-by-step instructions on how to merge listings and asked if you need any help with the setup. Unfortunately, we did not hear back from you. If you still have any questions about your iGMS account, please reach out to us at support@igms.com, we'd be happy to assist! Best, iGMS Team

Brian F.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "IGMS is solid"

September 8, 2021

5.0

Overall I really like IGMS.

Pros

The ability to manage your properties across multiple channels/platforms is vital. The automated messaging is great, and they are constantly working to improve the product.

Cons

The "task management" of what needs to be done at various properties is not particularly helpful in the way it is implemented for me.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing iGMS

Guesty had some pretty strict requirements regarding who is eligible to use their product. Not sure why, but they lost a good paying customer in me.

Review Source

Response from iGMS

October 6, 2021

Hi Brian, Thank you for the positive review and rating of our service. We appreciate your feedback and we are glad to hear that iGMS has simplified the day-to-day tasks for you with the automation features we offer. If you think that something is lacking in our task management system, we are open to suggestions! If you would like to suggest any features that you would like to see, or if you have any questions please reach out to us via Live Chat or support@igms.com Best, iGMS Team

Pat L.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great Features & Value"

March 28, 2020

5.0

I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

Pros

Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

Cons

When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

Alternatives considered

[FantasticStay](https://www.capterra.com/p/175865/FantasticStay/)[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing iGMS

I have a seasonal rental business and iGMS only charges me when I have rentals. It also has all the features I needed and a roadmap to add ones that I'd like. It's a tremendous value!

Review Source

Response from iGMS

April 1, 2020

Hello Pat, Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you! Best, iGMS Team

RF

Roberto F.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Excellent service!"

August 8, 2025

5.0

Excellent service! Questions are answered very quickly and problems are solved very quickly! \[sensitive content hidden\] is a great guy.

Pros

The fast service and the friendliness of the staff. Everyone is very helpful and solutions are found very quickly.

Cons

The mobile version is not as good. Very slow and not very clear. The dashboard could also be designed to be a little clearer.

Review Source

Response from iGMS

November 26, 2025

Hi Roberto, Thank you so much for your feedback! Our team always does its best to provide quick and helpful support, so it means a lot to hear that you’ve had a great experience with us. Regarding the mobile version, if you notice anything unusual, our support team will be happy to take a closer look and help you get everything running smoothly. Just let us know! Thank you for being part of iGMS!

BMN

Bertrand Muefong N.  
Digital Marketing Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "The All-In-One Vacation Rental Software I Didn’t Know I Needed"

May 26, 2025

5.0

iGMS has transformed my small portfolio into a truly “hands-off” operation. Bookings synced, cleaners notified automatically, owner statements exported in seconds, and my direct-booking site already converts at 12 %, all without hiring extra staff. The learning curve was gentle, the price fair, and the ROI immediate. If you manage short-term rentals and value your time, iGMS is the best co-host money can buy.

Pros

Effortless Automation: Automated guest messaging, smart templates, and triggered reviews shaved hours off my weekly workload. Unified Inbox & Calendar: Airbnb, Vrbo, Booking.com, and direct-booking sites feed into one clean dashboard, so double-booking anxiety is gone. Direct-Booking Website Builder: One-click setup let me publish a polished, fee-free site in an hour (with Stripe already wired for payments). Rock-Solid Mobile App: I can assign cleaners, approve payments, and respond to guests from the grocery store checkout line. Legendary Support: Live chat agents answer in minutes and solve problems instead of sending canned links.

Cons

The reporting suite is powerful, but some advanced revenue reports take a few extra clicks to find. A dedicated “Favorites” tab or quick filter would make them even snappier.

Review Source

AK

Alan K.  
Property Manager  
Hospitality  
Used the software for: 2+ years

### "Great Service!"

October 17, 2025

5.0

Pros

Excellent friendly service and quick assistance! The management system works well, and the tools are very useful.

Review Source

Response from iGMS

November 26, 2025

Hi Alan, Thank you so much ! It’s great to hear that you’re finding real value in our tools. We appreciate you being part of iGMS!

KJ

Kenon J.  
Manager  
Hospitality  
Used the software for: I used a free trial

### "IGMS to a small business"

August 29, 2025

4.0

I am happy with the overall experience and will continue utilizing its services. I am looking forward to explore more options and see how it will aid in growing my business.

Pros

IGMS has given better value for money as compared to others, there are some bugs here and there that the team seems to be keen on fixing as i report and ask for help. On the topic of the help ive have gotten, igms is not the fastest but is surely responsive.

Cons

Id like the interface to be a bit more comprehensive as i move through the app and the online platform.

Review Source

Response from iGMS

November 26, 2025

Hi Kenon, Thank you for sharing your feedback! I’m really glad to hear that iGMS is bringing value for your business. We appreciate your observations, and we’re always working to make the experience better for our users. We’re continuously refining the platform to make it easier and more intuitive to use. We actually roll out updates every week to keep improving our platform. Input like yours is exactly what helps guide those improvements. Thanks again for being part of the iGMS community, we look forward to supporting you as you continue growing your business!

TS

Tom S.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "iGMS rescues me from my errors!!"

November 28, 2025

5.0

I had a linking problem with VRBO that I created by accident. iGMS helped me solve it and so all is good now.

Pros

I have been working with iGMS now for more than 2 years. They are always great to work with. Whenever I “mess” something up….. and that happens, believe me, iGMS staff is always very ready and willing to straighten things out. I would highly recommend their service to persons working with on line vacation rental properties. Tom

Cons

Working with the iGMS support help, I have just never found them to fall short. Very happy with their service.

Review Source

Response from iGMS

March 13, 2026

Hi Tom, we’re happy to have been working with you for more than two years. Our live support team is always there whenever something goes wrong or if you need assistance. Thank you for your review and for being part of the iGMS community.

BM

Bryce M.  
Policy Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Really wanted this product to work - Customer support makes this product terrible"

September 18, 2022

5.0

Program = awesome Customer service and support is a deal breaker. Overall, very poor experience

Pros

The features and ability to edit your products pricing, content is above the rest The reports are awesome and the dashboard is easy to use The calendar is good visually

Cons

As other users have mentioned setup is a challenge however being reasonable tech savvy I got it all together....however a lot of the guides are dated and lack detail therefore this process was slower than it should have been. Finally I ran into issues which were beyond my control and repeatedly requested customer support to look into it, however all they did was repeat the same answers over and over without identifying a solutions. In the end I cancelled my subscription and only then did they come back and say 'ah actually it is an issue on our end, but before you have now cancelled we cannot fix it' I really did want to use this program but even after replying to that message they still had no accountability or wiliness to provide proper support and customer service - If this company starts investing in proper customer support they will trump their competition, until that happens beware if you use this system.

Switched from

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

Due to the lack of customer service and subpar support

Review Source

Response from iGMS

October 10, 2022

Hello Bryce, thank you for sending your feedback, it is very important to us. We are really sorry to hear that your experience wasn't the best. We are constantly working to improve our services, and if you have any other suggestions, we are always here for you at support@igms.com Best, iGMS Team

AC

Anthony C.  
Property Manager  
Hospitality  
Used the software for: 6-12 months

### "Great assistance by the support team!"

September 10, 2025

5.0

Pros

Great assistance by the support team! The help desk assistant was quick and courteous as he resolved my issues.

Cons

There is nothing that comes to mind off the top of my head. I had an issue and they swiftly resolved it.

Review Source

Response from iGMS

November 26, 2025

Hi Anthony, Thank you so much for sharing your feedback! We really appreciate you being part of iGMS.

SB

Sandra B.  
Owner - Manager  
Real Estate  
Used the software for: 2+ years

### "Excellent Customer Support & Easy To Use"

September 22, 2024

5.0

The iGMS support team is excellent. They respond quickly and have worked with me hand in hand for every issue that needed research. With so many platforms communicating to make the reservations happen, it's nice to have someone that can help me investigate any issues or questions I have.

Pros

Easy to use and handles everything for me from automated messaging and combined calendar view from all my booking sources.

Cons

Nothing I don't like about igms software, app and the support team. They are all excellent.

Alternatives considered

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

Reason for choosing iGMS

Recommendation from a peer who I trust.

Review Source

Response from iGMS

November 4, 2024

Hi Sandra, Thank you so much for your review! The whole iGMS team is glad to hear that you find our platform easy to use and that it has been beneficial for you. We truly appreciate your feedback and look forward to continuing to support you in managing your rentals across different platforms effectively. Best, iGMS Team

SA

Summer A.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great management software"

September 19, 2024

5.0

ive been using for years and its made my property management experience run smoothly

Pros

affordability and ease. i like the app and they keep rolling out updates so i will be happt to see whats next

Cons

sometime a little clunky, i have to ask for tech help a lot when that i not a norm for me

Review Source

Response from iGMS

October 28, 2024

Hi Summer, thank you so much for your trust in iGMS over the years! We're happy to hear that our platform has helped make your property management experience run smoothly. We're here to continue supporting you, and if you ever need anything, we're always here for you at support@igms.com

MM

Maria M.  
CAO  
Hospitality  
Used the software for: 2+ years

### "Excellent Client-Centred Support"

October 4, 2021

5.0

I am happy to be able to us IGMS as my main channel manager saving me a lot of double bookings

Pros

Easy to operate ability to integrate with other OTA channel management systems

Cons

No cons so far and am very happy with IGMS

Reason for choosing iGMS

For their ease of operation and fast response.

Review Source

Response from iGMS

November 4, 2021

Hello Maria, We appreciate your positive review. In case you have any questions or need anything, please, do not hesitate to reach out to us at support@igms.com or via Liva Chat. Have a good one! Best, iGMS Team

AF

Austin F.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best Vacation Home Management Software Out There!"

April 19, 2023

5.0

Overall amazing. She need that feature for the cleaners and we're golden.

Pros

I couldn't be more stoked to recommend iGMS to everyone! It makes my life SO EASY managing my 4 Airbnb's. Gosh, only if my life was this easy everywhere else as iGMS truly made my life so simple. I couldn't be more happy with the product.

Cons

At the moment, my only recommendation would be adding a feature where a cleaner can have multiple hosts as well rather than being linked with only one hosts. For instance, my fiance and I both use iGMS as we both have our own properties. Well, we use the same cleaner. My cleaner has to use two difference emails to make it work when I wish they could just have multiple properties and multiple hosts under their one account.

Review Source

Response from iGMS

April 27, 2023

Hello Austin, Thank you for your positive feedback about iGMS! We're thrilled to hear that our software has made your life easier in managing your Airbnb. Your recommendation means a lot to us and we appreciate you taking the time to share your experience. We completely understand your suggestion about adding a feature that would allow a cleaner to have multiple hosts under one account, and we will definitely consider it for future updates. We're always looking for ways to improve our software and make it even more user-friendly for our clients. Thank you for choosing iGMS to manage your Airbnb properties. We're glad to have you as part of our community and we'll continue to work hard to meet your expectations. If you have more suggestions, please feel free to share them at support@igms.com.

NC

Nicholas C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great Channel Management Option"

April 20, 2023

4.0

Pros

Customer service has been huge. They usually respond within 24 hours to all my inquires and at least show interest in addressing my concerns. Some concerns require feature updates and aren't immediately resolved, but they tell me the development team has been informed. I do wish they would have a public facing issue tracker so I can have confidence that my requests are being tracked.

Cons

Their channel management from on channel to the other is not consistent. For example, we cannot restrict weekend checkin/checkout for Booking.com which causes a lot of logistical problems for us because our cleaners charge us double for weekends! They say they are working on this integration but again, I can't see their issue tracker like most other software companies. Overall, I'm satisfied with IGMS.

Review Source

Response from iGMS

April 27, 2023

Hello Nicholas, Thank you for your feedback about iGMS. We appreciate your kind words about our customer service team. We're working on feature updates based on user feedback, and we're tracking all requests for improvements. Thank you for choosing iGMS, and we're committed to providing the best possible user experience for all of our clients.

VR

Verified Reviewer  
Director of Operations  
Hospitality  
Used the software for: 2+ years

### "Great time saver for Airbnb property managers"

June 13, 2019

5.0

My biggest problem had been managing multiple Airbnb account which I was solved once I signed up with iGMS (this is their new name if you haven't noticed yet). Instead of juggling between multiple browsers with some in incognito modes, I can now fully log in to just one system.

Pros

\- Multi-calendar is a huge time saver for us as we can quickly see gaps and react to them. - Auto-responders and auto-reviews - fantastic tools that let us focus on what is important - taking care of our guests. - We outsource cleaning and were using another product for that but we couldn't live without the check-in/check-out dashboard. - Team management allows us to invite some of our property owners and to also outsource our guest communication during the night hours

Cons

\- I wish some of the elements were designed better. The property editor is hard to use due to some contrast. - Also, some of the icons look very outdated. - It would be great if transactions could be attached to reservations (I believe Airbnb started to do so), for now, my bookkeeper has to manually reconcile transactions. But at least there is a CSV export which helps a lot.

Review Source

Response from iGMS

July 19, 2019

"Hello, We would like to thank you for such detailed feedback. We are proud to hear that our Multi-Calendar and task management tools help your business. We passed your suggestion about transactions to the dev team and now it's the new feature request. Best, iGMS Team"

JS

Joel S.  
Explosives Safety Specialist  
Real Estate  
Used the software for: 2+ years

### "IGMS give me my time back "

April 22, 2023

5.0

IGMS give me my time back through automated messages and calender syncing.

Pros

The automated messaging, being able to sync calendars l, and the built in direct booking

Cons

It lags a bit. It always takes a while to load the app.

Review Source

Response from iGMS

May 8, 2023

Hello Joel, Thank you for taking the time to share your experience with iGMS. We're glad to hear that our platform has been able to give you back some valuable time through its automated messaging and calendar syncing features. We understand how important it is for busy hosts to be able to streamline their processes and focus on providing an exceptional guest experience. Regarding your feedback on the app lagging, we apologize for any inconvenience this may have caused you. Our team is constantly working to optimize the app's performance and improve the overall user experience. We appreciate your feedback and will take it into consideration as we continue to make updates to the platform. Thank you again for choosing iGMS as your vacation rental management solution. We're here to support you every step of the way and help you achieve your hosting goals.

SW

Sequoia W.  
Property Manager  
Hospitality  
Used the software for: 1-2 years

### "iGMS Rocks! "

June 8, 2020

5.0

After sampling several options, I found iGMS to be the most comprehensive and easiest to use.

Pros

iGMS makes it simple to stay in communication with new inquires and current guests at our vacation rentals. Airbnb doesn’t allow me to create and save template replies. But with iGMS I’m confident that our guests will have all the information they need quickly, even if I’m out of the office. This program handles multiple listings and channels as well. Do you list on multiple channels such as Airbnb, HomeAway, VRBO? iGMS handles multiple channels with ease, it’s why I chose this company and I’m happy with the results. The app works well on my phone as well, ensuring ease of communications even if I’m out of the office. And the few times I need assistance with the program, iGMS Tech Support is very responsive. I highly recommend this service for anyone in the vacation rental industry!

Cons

When I tried to have my housekeeping use the software they could see the whole calendar, not just their assignments. Perhaps a new feature could be added that would email a custom calendar with assignments exclusive to each employee.

Review Source

Response from iGMS

July 2, 2020

Dear Sequoia, Thank you for your valuable feedback. It is great to know that iGMS functionality of a really great help to you. And we are honored you went with iGMS when choosing your PMS: looking forward to working with you. Regarding your team members, please check all the possible settings in our guide on the feature: https://www.igms.com/help/knowledge-base/how-to-set-up-roles-and-permissions-for-your-team-members/. If you have any questions, feel free to reach out to us via email or Live Chat, our Customer Experience Team will be glad to assist. Best, iGMS Team Best, iGMS Team

VR

Verified Reviewer  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "An amazing product!"

November 12, 2023

5.0

Pros

iGMS has made my business thrive! I have used it for about 2 months and its really easy to use. I also use it for my employee schedules. iGMS has made everything automated and it has given me so much more free time.

Cons

Everything is great! Maybe the in-app login could be faster but other than that I like it.

Review Source

Response from iGMS

December 13, 2023

Thank you so much for taking the time to share your positive experience with iGMS! We're thrilled to hear that our platform has played a significant role in the success and efficiency of your business. It's fantastic to know that you find iGMS easy to use and that it has simplified your employee schedules. We understand the value of your time, and we're delighted to have contributed to giving you more freedom to focus on other aspects of your business. Your feedback is highly appreciated, and we're always looking for ways to enhance our platform. We've taken note of your suggestion regarding the in-app login speed, and our development team is actively working on optimizing it for a faster and more seamless experience. Once again, thank you for choosing iGMS and for sharing your positive feedback. If you have any further suggestions or questions, please feel free to reach out to our support team at support@igms.com. Best regards, The iGMS Team

EA

Eigo A.  
Member  
Real Estate  
Used the software for: 2+ years

### "Very pleased with the tool"

September 7, 2021

5.0

Pros

We have been using the tool from the very beginning and very much pleased with their functionalities, ongoing improvements and fantastic support. Our firm is in Hawaii where vacation rental business has a very high volume and turn around. this tool has been stressed tested by us and we recommend it to anybody who want to automate the management ranging from a few units to hundreds.

Cons

there is no statement functionality or integration to quickbooks

Review Source

Response from iGMS

October 6, 2021

Hi Eigo, Thank you for the positive review and rating of our service. We appreciate your feedback and we are glad to hear that iGMS has simplified the day-to-day tasks for you with the automation features we offer. At iGMS we are always evolving and releasing new features to fulfill our customer's needs. With that said we are working on the feature and integration with Quickbooks and we will keep our users updated on the release of new features. If you would like to suggest any features that you would like to see, or if you have any questions please reach out to us via Live Chat or support@igms.com Best, iGMS Team

YO

Yury O.  
property owner  
Hospitality  
Used the software for: 6-12 months

### "iGMS review "

September 18, 2023

5.0

Pros

easy management , good and thorough support,

Cons

widget is not super flexible , I would like to have more feature on it

Reason for choosing iGMS

features and price

Review Source

Response from iGMS

September 28, 2023

Hi Yury, Thank you for sharing your experience with iGMS on Capterra! We're glad to know that you find managing your properties with our software easy and our support thorough. We understand the importance of flexibility and customization, and we sincerely appreciate your feedback regarding our widget's features. We are continually striving to improve and are exploring ways to enhance widget flexibility and introduce more features to cater to your needs better. We're happy you chose us for our features and pricing and assure you that we are steadfast in our commitment to providing value and meeting your expectations. Please feel free to share any specific features you'd like to see, and we'll do our best to accommodate them. Thanks again for your thoughtful review! We're here to assist you with any further suggestions or support you might require. Best, iGMS Team

TC

Todd C.  
owner  
Real Estate  
Used the software for: 2+ years

### "Great Product"

October 6, 2021

4.0

so far so good.

Pros

IGMS is a good channel software platform. It helps manage my multiple listings across many sites.

Cons

some double bookings occur. although customer service reacts promptly

Review Source

Response from iGMS

November 4, 2021

Hello Todd, Thank you very much for your positive review! It's great to know that iGMS helps you in your daily operations. We also have to admit that double-bookings is something that's a big problem in the short-term rental community. And it seems that no one is fully protected from it yet. We are pretty sure that you already know it, but just in case - to mitigate the risk of double-bookings, we highly recommend grouping listings from multiple channels together under one property as described in our instruction here - https://www.igms.com/help/knowledge-base/how-do-i-group-listings-on-multiple-booking-platforms/ If you need any further assistance with anything, please, let us know! Best, iGMS Team

AM

Andrew M.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Overall very good product"

July 11, 2023

4.0

We have been using iGMS for almost a year to run our furnished rental business. Overall it has been a good experience and helped us grow. There have been a few errors with syncing and pricing, but usually fixed pretty fast. Support is able to answer within a day usually.

Pros

Able to sync multiple calenders, cleaners, and direct bookings.

Cons

Some features not in the app and require a desktop. Some difficulty with new properties.

Review Source

Response from iGMS

July 14, 2023

Hello Andrew, We are thrilled to see your message and we really appreciate you taking the time to give us such nice feedback! We are always working to improve, we´ll take into consideration the suggestions that you mentioned and work to make it better. If you ever need assistance, please let us know! Best, iGMS team

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