# Eleo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Eleo Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more. Source: https://www.capterra.com/p/157005/Eleo --- # Eleo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eleo ## What is Eleo? Eleo Donor Management helps nonprofits like yours thrive by simplifying fundraising and donor relations. Affordable and user-friendly, Eleo makes it easy to track donors, manage events, run reports, create unlimited web forms, and grow your mission—all without breaking the bank. We offer free data migration to get you started quickly and painlessly. Plus, our award-winning live support team isn’t just here to help—they genuinely care about you and your mission. When you succeed, we celebrate with you. Ready to see the difference Eleo can make? Visit our website or schedule a live demo today! ## What is Eleo used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Overall rating Based on 171 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $39 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Eleo alternatives Highest Rated [4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing [4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month [4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month [4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/157005/Eleo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.8 (35) 57.14% of 35 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach For Nonprofits 4.8 (29) 51.72% of 29 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Donation Tracking 5.0 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Contact Management 4.9 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Fundraising Management 4.9 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Online Giving 4.9 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Eleo 59 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generate one-off reports that meet information requirements Tools that help educational institutions or fundraising organizations connect with alumni Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track delivered, received, and opened emails Schedule and manage the logistics of activities and other gatherings Software specialized for non-profit organizations Activities related to raising money for a specific cause Ability to match gifts through the system Track and manage the status of grant applications Track grant submission requirements, deadlines, and financial documentation for awarded grants Monitor application statuses, proposals and award funds Track interaction history by documenting conversations for contacts Add, store and access information pertaining to members Ability to make a donation from a mobile device/app Observe and track the demand, usage, progress or quality of a system, product, or user Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Upload, track, and submit receipts in a central database Manage and track recurring gifts Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Track and manage the scheduling of tasks Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (171) 4.7 Based on 171 reviews ## Pricing Value for money 4.9 (165) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/157005/Eleo/pricing/) Affordable Nonprofit Software $39.00 Usage Based,Per Month It includes: - Client Data Ownership & User Rights - Customizable Dashboard - Data Import Tool - Data Security & Back up - Donor Database & Contact Management (CRM) - Event Management - Gift Entry - Grant Management - Learn More Task Management - List Building - Mailings & Communications - Membership Management - Reports & Analytics - Tracking & Acknowledgements - Volunteer Management - Web Forms & Donation Pages Value for money 4.9 (165) 4.9 Based on 165 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (168) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (168) 4.9 Based on 168 reviews ## User reviews Overall rating 4.9 Based on 171 reviews Filter by rating 5(151) 4(18) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Dr. Margaret Q. Founder Non-Profit Organization Management ### "CEO and Founder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Great experience. I love the customer service, the patience, and the expertise of the agents. They're extremely helpful. Pros Customer service is great, and live individuals answer the phone right away and resolve your issues. The best customer service I've ever experienced. Cons Having to manually process donations. When an email is received about a donation, you have to go in and manually process it. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) The cost was too high and we weren't utilizing all features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH June H. Development and Grants Manager Non-Profit Organization Management ### "Donor Software that is Affordable Without Sacrificing Quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 We’ve had a fantastic experience with Eleo Donor Management Software! The platform is easy to use, intuitive, and has streamlined the way we track and engage with our donors. The customer service team is outstanding—responsive, knowledgeable, and always willing to go the extra mile to help. On top of that, Eleo is affordable without sacrificing features or quality. It’s the perfect solution for nonprofits of all sizes, and we couldn’t be happier with our choice! Pros Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information Cons There is nothing that we like the least about Eleo. Comfort Crew for Military Kids is happy with everything that Eleo provides. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reasons for choosing Eleo More affordable and still offered the same features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Melissa L. Membership and Outreach Coordinator Non-Profit Organization Management ### "Hard to beat Eleo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Eleo has been a great tool for our organization for over 5 years now. We are a small nonprofit with 3 employees raising around half a million per year. I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo. I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt. Pros Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price. Integrating with our payment processor and website have been key. Being able to customize fields to collect specific information allows for great donor management. There is a great capacity for making reports customizable and being able to filter just the right information for your needs. The above and beyond customer service is extremely helpful and prompt. Cons In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to use another provider for this day. In fairness this was several years ago and we have not tried a high traffic day since. From time to time I have researched other CRM's as we grow because a member portal could be useful for our organization and is not offered in Eleo, but it is always just a headache and I discovered that other companies don't really offer anything more than Eleo and are a lot more money per month. Alternatives considered [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Reasons for choosing Eleo Eleo is better priced, less complicated, and very customizable. It had the options we needed (donor management, event management, grant management, stripe integration, website integrated), was straight forward and had helpful service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Michelle P. Director of Operations and Development Non-Profit Organization Management ### "A Reliable, Affordable Game-Changer for Small Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 Eleo has been a critical, affordable resource for our nonprofit. It is reliable, accurate, and simple to navigate, which has made our work more efficient and impactful. We have seen great success using Eleo for donor tracking, reporting, and fundraising management. For small nonprofits that need a cost-effective yet powerful system, Eleo is a perfect fit. We recommend it highly to organizations looking for a dependable partner in their growth. Pros Eleo is a very affordable option for smaller nonprofits to access a critical tool in fundraising and donor management. The platform is intuitive, easy to learn, and helps us stay organized without overwhelming staff. Most importantly, the customer service is truly top-notch, responsive, knowledgeable, and always willing to go the extra mile to ensure our needs are met quickly and effectively. Cons To keep costs low, Eleo does have some limitations in functionality compared to larger, more expensive systems. However, these limitations are rarely a barrier, and the excellent support staff consistently helps us find practical solutions or workarounds that fit our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Melisa B. Operations Manager Food & Beverages ### "Eleo 5 Stars " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Pros Eleo is user friendly and easy to navigate! Uploading documents is a breeze, love all the breakdowns of donations through the years! Reports are helpful and detailed. Support is always quick and helpful! Would recommend to anyone who need to track donations! Cons No complaints with Eleo, any issues that may come up, are addressed by support and handled in a timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robin H. President Non-Profit Organization Management ### "Two years with Eleo and thrilled to recommend them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 Professional. Easy to work with. Easy to problem solve (but there were few problems). No extraneous functionality. Pros Amazing customer service (real person). Economical. Does the job. Easily transferred to another organization when our contract with client changed. We did our due diligence to find a new donor database, and chose Eleo. We've worked with them for two years. I would recommend them to organizations that don't want complexity, drama, or extraneous functions. Five stars. Cons No cons. Everyone who worked with them found them easy to work with, reliable, clear, and responsive. Switched from [ProspectView Online](https://www.capterra.com/p/179709/ProspectView-Online/) Ease of use. Simplicity in use. Able to transfer to another department/client easily. xxx Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Wayne S. Foundation Development Leader Consumer Services ### "Outstanding Tool for Managing Donors, Grants, and More!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 Overall, Eleo has been an indispensable tool for the Samaritan Bethany Foundation. It’s user-friendly, efficient, and has truly transformed the way we manage our operations. Pros The Eleo team is always responsive and offers outstanding support whenever I need it. They've been incredibly helpful in ensuring I get the most out of the platform and customizing it to meet our foundation’s unique needs. I especially appreciate the one-on-one training sessions, and I can always find a convenient time to connect. Cons The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the final product. Alternatives considered [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reasons for choosing Eleo Price, customer support (phone included), user interface, customization, reporting, scalability, training and customer reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karen C. Office Administrator Non-Profit Organization Management ### "IAT/BUV Review of ELEO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Our overall experience with ELEO has been excellent. It is easy to use and learn, and I am confident that Customer Support, especially \[sensitive content hidden\] will assist me with any questions. The webinars are very helpful. Pros Using ELEO we are able to track donations, generate mailings and reports from one product. The Customer Support and training materials are superior. \[sensitive content hidden\], Client Support Specialist, has been our "Guardian Angel". Cons I have not encountered any "Cons". Any questions or items needing clarification are always addressed by training materials in the library or by one of the Customer Support team members. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Beau K. Executive Director Mental Health Care ### "Great For Our Nonprofit!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2024 I used to have Neon as our CRM. Unfortunately their software updates began counterproductive and the cost too high. Unfortunately, Neon required using their payment processing and their software updates seemed to be targeted for mid to large size nonprofits. Pros The customer services is so nice and easy to work with. Night and day compared to our last CRM. Cons Integrations can be challenging to execute. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Cost and updated software became counterproductive Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reasons for choosing Eleo Cost because we are very small nonprofit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Georgia S. Office Administrator Non-Profit Organization Management ### "Eleo is very helpful to me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer, then they will get someone who does know the answer to talk to me. They have worked very well with me. They explain things clearly and take me through the steps I need to know. Pros The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer, then they will get someone who does know the answer to talk to me. They have worked very well with me. They explain things clearly and take me through the steps I need to know. Cons I wish Eleo would have a "print" button on the screen of transferred gifts to QuickBooks. That would be nice, saving me time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157005/Eleo/reviews/) Popular comparisons [DonorPerfect vs Eleo](https://www.capterra.com/compare/2698-157005/DonorPerfect-Fundraising-Software-vs-Eleo)[Donorbox vs Eleo](https://www.capterra.com/compare/156860-157005/Donorbox-vs-Eleo)[Bloomerang vs Eleo](https://www.capterra.com/compare/131207-157005/Bloomerang-vs-Eleo)[DonorSnap vs Eleo](https://www.capterra.com/compare/97513-157005/DonorSnap-vs-Eleo)[Neon CRM vs Eleo](https://www.capterra.com/compare/102088-157005/NeonCRM-vs-Eleo)[Little Green Light vs Eleo](https://www.capterra.com/compare/123954-157005/Little-Green-Light-vs-Eleo)[MonkeyPod vs Eleo](https://www.capterra.com/compare/157005-203848/Eleo-vs-MonkeyPod) [Keela vs Eleo](https://www.capterra.com/compare/154358-157005/Keela-vs-Eleo)[Flipcause vs Eleo](https://www.capterra.com/compare/136488-157005/Flipcause-vs-Eleo)[Bonterra EveryAction vs Eleo](https://www.capterra.com/compare/142421-157005/Bonterra-Development-Digital-vs-Eleo)[Sumac vs Eleo](https://www.capterra.com/compare/144095-157005/Sumac-vs-Eleo)[Blackbaud Raiser's Edge NXT vs Eleo](https://www.capterra.com/compare/157005-247647/Eleo-vs-Blackbaud-Raiser-s-Edge-NXT)[Continue to Give vs Eleo](https://www.capterra.com/compare/142350-157005/Continue-to-Give-vs-Eleo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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