# iubenda Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iubenda Software - reviews, pricing plans, popular comparisons to other GDPR Compliance products and more.

Source: https://www.capterra.com/p/156938/iubenda

---

# 

 iubenda Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iubenda

## What is iubenda?

iubenda is a comprehensive, 360-degree compliance solution designed to get your sites and apps on the road to compliance with the law across multiple languages and legislations. Trusted by over 150,000 clients in 100+ countries, iubenda simplifies compliance with regulations like GDPR (including UK GDPR), ePrivacy/Cookie Law, Switzerland’s FADP, the Brazil’s LGPD, the CCPA/CPRA, and other US state laws through remote, automatic updates whenever the law changes. Key features include our Privacy and Cookie Policy Generator, Privacy Controls and Cookie Solution, Terms and Conditions Generator, and the accessibility WayWidget – all managed through an easy-to-use dashboard. From enterprise companies to fledgling start-ups, iubenda’s scalable solution helps businesses of all sizes improve their compliance effortlessly. Allowing you to focus on growth while we help with your legal obligations.

## What is iubenda used for?

[GDPR Compliance](https://www.capterra.com/gdpr-compliance-software/)[Data Privacy](https://www.capterra.com/data-privacy-software/)[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 190 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

3%

Starting price

$3.49

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## iubenda alternatives

Highest Rated

[Pandectes GDPR Compliance](https://www.capterra.com/p/252913/GDPR-Compliance-Center/)

[5.0 (55)](https://www.capterra.com/p/252913/GDPR-Compliance-Center/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252913/GDPR-Compliance-Center/)

[5.0 (1)](https://www.capterra.com/p/194957/Osano/#reviews)

Starting price

$119.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[TRUENDO](https://www.capterra.com/p/191973/TRUENDO/)

[4.7 (124)](https://www.capterra.com/p/191973/TRUENDO/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191973/TRUENDO/)

[Cookiebot CMP](https://www.capterra.com/p/240030/Cookiebot/)

[4.3 (52)](https://www.capterra.com/p/240030/Cookiebot/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/240030/Cookiebot/)

[View all alternatives](https://www.capterra.com/p/156938/iubenda/alternatives/)

## Who uses iubenda?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.4 (33)

45.45% of 33 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Consent Management

4.4 (32)

50.00% of 32 reviewers that rated this feature as important or highly important

Manage user consent requests and documents

Policy Management

4.3 (27)

44.44% of 27 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Monitoring

4.6 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Multi-Language

4.7 (23)

43.48% of 23 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Customizable Templates

4.7 (22)

45.45% of 22 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

iubenda 34 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage user consent requests and documents

Pre-designed layouts that can be customized to match preferences and requirements

Grouping log entries based on similar attributes.

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Manage and store data in a database

Request from data subject to data controller to access, change or delete personal/sensitive information

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Create, manage, and track policies and procedures within an organization

Allows users to secure content and data for any use.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create, save, and re-purpose templates for emails, forms, etc.

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (190)

4.6

Based on 190 reviews

## Pricing

Value for money

4.4 (170)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/156938/iubenda/pricing/)

Free

$0.00

It includes:

-   Privacy and cookie policy (up to 3 services)
-   Continuously updated by our legal team
-   Cookie consent with prior blocking and asynchronous reactivation (up to 1k page views per month)
-   Multiple options for accepting/rejecting cookies
-   Permanent database log of consent proofs
-   Google partner CMP
-   Occasional compliance scanning
-   GDPR
-   US Privacy Laws
-   LGPD
-   FADP
-   WayWidget (Add on: $7/month for 10,000 page views)

Starter

$3.49

Per Month

It includes:

-   Privacy and cookie policy, fully customizable from 2,000+ clauses (up to 7 services)
-   Continuously updated by our legal team
-   Cookie banner with dynamic notice text
-   Cookie consent with prior blocking and asynchronous reactivation (up to 5k page views per month)
-   Google partner CMP
-   Permanent database log of consent proofs
-   Regular compliance scanning
-   Limited customization
-   GDPR
-   US Privacy Laws
-   LGPD
-   FADP
-   WayWidget (Add on: $7/month for 10,000 page views)

Essentials

$5.99

Other,Per Month

It includes:

-   Privacy and cookie policy, fully customizable from 2000+ clauses (up to 20 services)
-   Continuously updated by our legal team
-   Cookie banner with dynamic notice text
-   Cookie consent with prior blocking and asynchronous reactivation (up to 25k page views per month)
-   Google partner CMP
-   Permanent database log of consent proofs
-   Regular compliance scanning
-   Minimal branding
-   Full style customization
-   Flexible embedding options
-   GDPR
-   US Privacy Laws
-   LGPD
-   FADP
-   WayWidget (Add on: $7/month for 10,000 page views)

Advanced

$24.99

Other,Per Month

It includes:

-   Privacy and cookie policy, fully customizable from 2000+ clauses (up to 30 services)
-   Ability to add custom text to your privacy and cookie policy
-   Continuously updated by our legal team
-   Cookie banner with dynamic notice text
-   Cookie consent with prior blocking and asynchronous reactivation (up to 50k page views per month)
-   Geolocation-based consent settings
-   Permanent database log of consent proofs
-   Google partner CMP
-   Terms and Conditions with guided set-up to help you include everything you need
-   Plug-and-go integrations for popular store systems like WordPress, Shopify, Google Tag Manager, Joomla, PrestaShop, and Magento
-   Regular compliance scanning
-   Seamless embedding options
-   Native mobile app integration
-   Minimal branding
-   Multi-language option
-   Full style customization
-   GDPR
-   US Privacy Laws
-   LGPD
-   FADP
-   WayWidget (Add on: $7/month for 10,000 page views)

Ultimate

$99.99

Other,Per Month

It includes:

-   Privacy and cookie policy, fully customizable from 2000+ clauses (unlimited services)
-   Ability to add custom text to your privacy and cookie policy
-   Continuously updated by our legal team
-   Cookie banner with dynamic notice text
-   Cookie consent with prior blocking and asynchronous reactivation (up to 150k page views per month)
-   Geolocation-based consent settings
-   Detailed consent analytics
-   Recover users that reject marketing tracking with inline prompts and more
-   Cookie consent paywall
-   Permanent database log of consent proofs
-   Google partner CMP
-   Terms and Conditions with guided setup to help you include everything you need
-   Plug-and-go integrations for popular store systems like WordPress, Shopify, Google Tag Manager, Joomla, PrestaShop, and Magento
-   Register of data processing activities
-   Whistleblowing Management Tool
-   Data Subject Rights Management Tool
-   Hourly compliance scanning
-   Seamless embedding options
-   Native mobile app integration
-   White label
-   Multi-language option
-   Full style customization
-   GDPR
-   US Privacy Laws
-   LGPD
-   FADP
-   WayWidget (Add on: $7/month for 10,000 page views)

Value for money

4.4 (170)

4.4

Based on 170 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Weebly](https://www.capterra.com/p/246168/Weebly/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Joomla](https://www.capterra.com/p/161648/Joomla/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (175)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (175)

4.6

Based on 175 reviews

## User reviews

Overall rating

4.7

Based on 190 reviews

Filter by rating

5(146)

4(35)

3(3)

2(2)

1(4)

Mentioned topic

Sorted by most recent

SR

Sandra R.

CSM

Management Consulting

### "Avoid Iubenda If You Need to Customize It"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

February 9, 2026

Not good at this point. Support is practically non-existent. What little support there is - if and when they answer you is handled by people who don't read and don't respond very well.

Pros

It works fine until you need to customize it . . . and then all bets are off for working with it successfully.

Cons

The interface of the dashboard is confusing. The documentation is pretty useless (much is outdated). Support is practically non-existent. The only way to contact them (and you have to dig to find this) is chat or email. Emails either don't get answered completely or not at all. Worst support experience in 20+ years of doing this kind of work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

DARIO G.

Pensionato

Retail

### "Esperienza negativa"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 31, 2025

Esperienza profondamente negativa. Ho acquistato lo starter plan per euro 35,88 e ho cercato di implementare la private policy e il cooki banner sul mio piccolo sito ma senza successo. La fase di integrazione non è così semplice come viene descritta oppure io non ho le competenze necessarie per perfezionare il processo . Ho scritto tre email di richiesta di aiuto rispondendo ad altrettante email inviate da Iubenda che peraltro invitavano esplicitamente a rispondere chiedendo assistenza se necessario. Non ho mai avuto alcuna risposta ne alcun tipo di aiuto. Ho chiuso l'account infastidito da questo modo di trattare i clienti.

Pros

Non mi è piaciuto nulla. Non ho riscontrato alcuna attenzione nei confronti del cliente nonostante nelle email ricevute si invitasse a sottoporre qualsiasi problematica e si offrisse assistenza

Cons

Non ho riscontrato alcuna attenzione nei confronti del cliente nonostante nelle email ricevute si invitasse a sottoporre qualsiasi problematica e si offrisse assistenza

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joost D.

Webmaster

Newspapers

### "iubenda is een handige tool die veel zorgen wegneemt qua cookiewetgeving"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 28, 2025

Over het algemeen maakt iubenda een goed indruk en heb nadat ik mijn eerste website had toegevoegd, ook mijn tweede website toegevoegd.

Pros

Makkelijk te implementeren vanuit Google Analytics. Gewoon de stappen doorlopen en je website laten scannen. Daarna alles controleren en publiceren.

Cons

De lay-out editor werkt niet altijd even soepel, kan nog wel verbeterd worden. Interface over het algemeen is goed, maar kan zeker verbeterd worden.

Switched from

[CookieFirst](https://www.capterra.com/p/198032/CookieFirst/)

Product werd door Google Analytics aanbevolen. Tijd om een andere tool te proberen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

marco m.

dirigente

Internet

### "soluzione alle cookie policies"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 26, 2024

sostanzialmente risolve i problemi di cookie policies in modo veloce a chi non è del mestiere

Pros

semplice da usare, sei guidato nelle scelte delle funzioni da impostare

Cons

forse complesso nella comprensione delle configurazioni

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Simone P.

Produttore di scovolini dentali

Health, Wellness and Fitness

### "Pura realtà "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 23, 2024

Non buona, alla fine Anna Capello dell’assistenza ha fatto in modo che tutto funzionasse.

Pros

Essere certo che rispetti le leggi e le normative

Cons

L’applicazione. Le modalità. La rapidità. La chat inutile automatica. Se non fosse stato per l’assistenza avrei disdetto tutto.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[Origin](https://www.capterra.com/p/239752/Origin/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reasons for choosing iubenda

Perché è il primo nella mia mente come conformità, ma mi sono trovato molto male inizialmente.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lara P.

Impiegata

Information Services

### "Un buon alleato per adeguamento cookie policy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 28, 2024

Pros

Servizio molto utile per adeguamento cookie policy del sito web aziendale. Sempre aggiornato in base alla normativa vigente, e facile da utilizzare.

Cons

Non ho ad oggi riscontrato aspetti negativi da segnalare.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Martina R.

Amministrazione

Plastics

### "Ottimo prodotto e servizio clienti super disponibile"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2024

Molto soddisfatti, consiglierò il vostro brand!

Pros

Rapidità nei tempi di risposta del servizio clienti, gentilezza e professionalità. Grazie \[nascosto contenuto sensibile\] per essere stata molto disponibile e aver risolto il problema in pochissimo tempo!

Cons

Non ritengo ci siano svantaggi in questi servizi

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rita Carla Francesca M.

Independent Author

Publishing

### "Essential for a website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 28, 2024

When the GDPR was enforced, I had to find quickly a solution for my website. Iubenda had everything I needed for a very low price. The latter had increased a bit though, but it's still acceptable.

Pros

It's an affordable and easy-to-use service. I could set and install the script very easily on my website, and the price is acceptable.

Cons

Nothing in particular. Overall I'm having a good experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Gaetano C.

Founder

Internet

### "Iubenda on Horbiter™️"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

January 9, 2024

We’re happy with the overall solution; nonetheless, we think Iubenda’s crawler should step up and CS lead time, too.

Pros

You can easily scale the solution up or down.

Cons

The Customer Support takes too long to answer a question. Your crawler is in our opinion misleading; it often highlights missing compliances for no reason

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mirjam H.

Artist and Founder

Entertainment

### "i only Ubenda!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2023

I love iUbenda! Since we met I haven't looked anywhere else and have 0 need/wish to do so in the future. We're in for a long haul! :)

Pros

I first met the representative of iUbenda back in 2015 at The Startup Summit Berlin and instantly grabbed his business card when I realized their product is a perfect marriage between the current (at the time)/future web/app development and the tech legal world. For someone who isn't fluent at all in legal language, it was at first intimidating, however, iUbenda exceeded my expectations with step by step guiding process, easy setup, vast knowledge base, and smooth implementation. I love the visual and easy-to-understand user interface, that I can rest assured knowing iUbenda is keeping up with the constant law changes and instantly notifying me so I can update my policies. The customer care is also wonderful and I can only highly recommend it.

Cons

No complaints! They just keep growing and making it better with each update.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/156938/iubenda/reviews/)

Popular comparisons

[TRUENDO vs iubenda](https://www.capterra.com/compare/156938-191973/iubenda-vs-TRUENDO)[Cookiebot CMP vs iubenda](https://www.capterra.com/compare/156938-240030/iubenda-vs-Cookiebot)

[Scrut Automation vs iubenda](https://www.capterra.com/compare/156938-10012083/iubenda-vs-Scrut)[Termly vs iubenda](https://www.capterra.com/compare/156938-165919/iubenda-vs-Termly) 

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