# Page 6 | Donorbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Donorbox the right Fundraising solution for you? Explore 625 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156860/Donorbox/reviews --- Donorbox 4.8 (625) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of Donorbox ## Showing most helpful reviews Showing 126-150 of 625 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MO Mohamed O. Communications Officer Religious Institutions Used the software for: Less than 6 months ### "Solid, user-friendly fundraising platform for nonprofits" December 14, 2025 5.0 Overall, Donorbox has been a very reliable and efficient fundraising tool for us. It allowed us to launch digital donation campaigns quickly and professionally, with minimal technical overhead. Donors find the process smooth, and from an administrative perspective it saves a lot of time. Pros Donorbox is very easy to set up and integrate with an existing website. The donation forms are clean, modern, and intuitive for donors. Recurring donations, campaign tracking, and donor management work well out of the box. I also appreciate the Stripe and PayPal integrations. Overall, it delivers exactly what we needed without unnecessary complexity Cons Some advanced features are limited unless you move to higher tiers. Reporting is solid but could be more flexible for advanced analysis. Review Source MP Matt P. CEO Non-Profit Organization Management Used the software for: 2+ years ### "A Secure, Reliable, and Great Value Donation Platform" September 16, 2025 5.0 Overall, Donorbox has provided great value for money. It’s given us a secure, reliable way to handle donations, build campaigns, and keep donor data organised. The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every need (like deeper event and volunteer management), it’s an excellent solution for small to medium charities looking for a simple, trusted way to accept and manage donations online. Pros Donorbox is secure, easy to set up, and integrates well with our website. The donation forms look professional and customisable, which helps build trust with supporters. It’s excellent for recurring donations, which has been key to building long-term support. Cons Some of the more advanced features, like event management and volunteer/staff tools, are limited or require add-ons. The dashboard can feel a little clunky when tracking donations across multiple campaigns. Review Source BF Bradley F. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Does the Job" September 18, 2025 4.0 Pros Works well across a variety of platforms. It makes donation processing seamless and integrates well with Stripe. Cons Not user friendly for someone not experienced. It takes advanced knowledge to setup and establish on a website. Review Source JM Jackie M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to Use, Great for Recurring Donations" September 17, 2025 5.0 Donorbox was easy to set up and use, made it simple for donors to give (especially recurring gifts), and gave us helpful tracking tools, though fees can add up. Pros Donorbox is great because it’s easy to use, lets donors give repeatedly (recurring), handles lots of payment types, and has good donor tracking — all without a big learning curve or cost up front. Cons Fees can add up when you combine platform + payment processing, and some advanced features are locked behind higher-cost tiers. Alternatives considered [Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing Donorbox Because Donorbox gave me more customization, better growth potential (recurring gifts, richer reporting), and works even if you’re not a 501(c)(3) — whereas Give Lively is great, but more limited in those areas. Review Source EW Emily W. Founder Design Used the software for: 1-2 years ### "Everything you need with very low fees" September 16, 2025 5.0 Very easy to create and embed forms and buttons / floating buttons and has everything I need and more than I was expecting to use too. Pros I was looking for a way to collect donations on my WordPress website. Not only did Donorbox have very attractive rates, but what really stood out for me was the currency switcher, which was either not available in other options as far as I could see, or was only available in paid plans. The currency converter was really important to me so that donors from around the world can easily understand how much they are donating. Cons I've not found anything I didn't like yet. It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any donations platform. Alternatives considered [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/)[Charitable](https://www.capterra.com/p/149139/Charitable/)[Fluent Forms](https://www.capterra.com/p/184304/WP-Fluent-Form/)[GiveWP](https://www.capterra.com/p/10007439/GiveWP/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Donorbox Lower fees and currency switcher included. Review Source TD Tiago D. Founder Non-Profit Organization Management Used the software for: 2+ years ### "A straightforward solution to initiate online fundraising." September 16, 2025 5.0 We thoroughly enjoyed the experience with Donorbox. It was incredibly easy to embed on our website and receive donations. We were so satisfied with the solution that we highly recommended it to several other nonprofits in our region. Pros Donorbox, presented to us as an affordable and clean solution for our nonprofit, boasts a user-friendly and intuitive platform. However, the standout feature was its absence of a setup fee and one of the lowest transaction fees. Cons The fact that their support was in English, while our nonprofit is based in Brazil, is a significant point. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/) Reason for choosing Donorbox Because it had more features, and the fees were lower. Review Source AT Annie T. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Thank you, Donorbox!" September 16, 2025 5.0 Pros It was secure, easy to navigate, and customer support was great. The donation tracking was super helpful, and the value for money wasn't too bad! Cons I don't have any specific negative things to say... if you want a customizable, campaign driven donating host this is a great option! Review Source IT Ishmail T. Chief Executive Officer Education Management Used the software for: 6-12 months ### "All Four One donation positive experience" September 16, 2025 5.0 The beginning was difficult, but the more we utilize the service we gain traction from our donors. We're excited to continue the service for our fundraising needs. Pros The website highlighted easy access for promotional and funder support with our charity event. Extremely positive customer support. Cons In the beginning it was difficult to understand the technical language while keeping insightful direction. Review Source HT Haven T. CEO Alternative Medicine Used the software for: Less than 6 months ### "Easy tool for online donations" September 16, 2025 5.0 Donorbox has helped me collect and track donations quickly. It saves time and makes the process smooth for both me and the donors. Pros What I like most about Donorbox is how easy it is to set up donation forms and embed them directly into my website. The forms are clean, customizable, and mobile-friendly, which makes it simple for donors to complete transactions. . Cons Overall everything works well. The only thing that could be improved is lowering the transaction fees, since smaller nonprofits sometimes find the costs a bit high. Reducing fees would make the platform even more affordable and accessible. Review Source BA Bryan A. City Council member Political Organization Used the software for: 1-2 years ### "Good experience " September 16, 2025 4.0 Overall we had a really good experience and it was easy to use and it kept us updated on all of our donations Pros It was easy to use and didn't have any problems using it. It always kept me updated on the money I was receiving Cons It took out a lot of money. There was a charge every time we would get a donation for my campaign for reelection Review Source SK SaraLee K. Coordinator Religious Institutions Used the software for: 1-2 years ### "Donorbox is a phenomenal platform" September 16, 2025 5.0 Love donorbox and how it's helped our non profit excel! We were stuck in the dark ages trying to solicit donations before donorbox! Pros The ease of creating campaigns, and issuing our QR code on publications, or website, the "button" for electronic donations helped us excel Cons Nothing! Everything about donorbox makes my life easier and more effective when marketing our non profit, no complaints here! Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Donorbox Ease of use and application, creating campaigns Review Source PK Pamela K. CFO Education Management Used the software for: 1-2 years ### "Satisfied with DonorBox" September 16, 2025 5.0 Easy to implement for both the charitable organization collecting funds and for the donors. Very positive experience using Donor box over multiple years for several organizations. Pros Easy user interface. Makes it easy for the donor to make a donation online. i have used other programs that were not as easy to use. User interface makes or breaks a donation. Cons nothing. Donorbox has worked well for us. We really don't have any issues or complaints. Recommend using donorbox. Review Source GK Grace K. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Great for new non-profits " September 17, 2025 5.0 Every rescue I know uses donor box so it was a no-brainer when I signed up. I love how they give you many options for implementing the donation page to your website. Pros How easy it was to set up even for a new nonprofit. I also like how they offer custom colors to seamlessly fit into your website. Cons That transaction fees, but I love that they do give donors an option to cover those. I wish you could connect it straight to your bank, but you have to use stripe. Review Source CB Caragh B. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Fantastic for donors and great for us!" September 16, 2025 5.0 Moving to donorbox for us was about trying to make things as easy as possible for our donors and that has definitely been acheived! Pros We were really impressed with the customer service we received when getting set up on the platform. We love the usability of the platform for our donors- so much easier to donate than our previous platform! Cons We struggled a bit at the beginning with UK integration but it now is working well for us with the gift aid reporting which we can send off to hmrc. Switched from [Stewardship Technology](https://www.capterra.com/p/183577/Electronic-Giving-Solution-EGS/) It made donors make an account first before they could donate. Review Source SR Susie R. Chief Executive Non-Profit Organization Management Used the software for: 1-2 years ### "Smooth tranistion" September 17, 2025 5.0 Excellent - from an idea all the way through to implementation things have gone very smoothly - and I like the ways it pays out quickly. Pros It is so easy to make tweaks as things change, and we have had great feedback from our donors has been smooth. Cons Overall its been pretty seamless and the support systems if we don't know something have been really easy to use Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Hard to use, looked suspicious for our customers, and very expensive, particularly if you wanted to add anything extra. Review Source JA Jack A. Fund raising administrator Non-Profit Organization Management Used the software for: 1-2 years ### "We Love Donorbox!" September 16, 2025 5.0 Excellent in all respects. Our organization fund raises once a year for a community special event, 4th of July fireworks, and we will continue to use Donorbox to aid us. Pros Compared to Go Fund Me, Donorbox was a dream. VERY easy to set up, the staff was very friendly and helpful. It was also very easy to track our donations. Dollar transfers were seamless and prompt. Cons Nothing comes to mind. Since we have used competing on line donor services in the past, it was easy to look for similar shortcomings with Donorbox, but we didn’t suffer any of them. Switched from [GitHub](https://www.capterra.com/p/129067/GitHub/) I had good reviews from others about the advantages of switching. Review Source RA Rhoda A. Founder Primary/Secondary Education Used the software for: 1-2 years ### "A Valuable Tool for Managing Donors and Learning Best Practices" September 17, 2025 5.0 Donorbox has been a reliable and helpful tool for managing donor information and improving fundraising strategies. As a small organisation, I’ve found it to be the most straightforward platform for managing and collating donor data. The interface is simple, and I appreciate the clear guidance provided throughout the platform, which makes it easy to use even when I don’t fully understand the more detailed features. Would highly recommend. Pros I’ve had a very positive experience with Donorbox. I really enjoy how easy it is to store and collate data about our donors, which saves me a lot of time. I also really value the level of expertise shared through their blogs, they provide practical insights and best practices that are genuinely useful. Cons The design and customisation options are somewhat limited, which can make it harder to fully match our branding. Additionally, the fees (both platform and payment processor) can add up, particularly as we are a small organisation not getting many donations anyway. Review Source MB Madison B. Founder and Director Non-Profit Organization Management Used the software for: 1-2 years ### "Donation tiers with DonorBox" September 16, 2025 5.0 Very easy to use and I really enjoy it! We find the donation tiers really help our fundraising and it’s nice to have the recurring options as well. Pros There are customizable donation tiers and it is easy embed into website. It is easy to edit and we have never had an issue with payouts. Cons I think we were grandfathered into the donation tiers, and now you have to pay for them? There aren’t a ton of free functional options besides the donation tiers. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[CauseVox](https://www.capterra.com/p/161052/CauseVox/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Donorbox Free donation tiers and easy to add to website Review Source HL HERMASTINE L. Founder Individual & Family Services Used the software for: 6-12 months ### "Donorbox experience" September 16, 2025 5.0 Love so far. Prompt notifications when funding is available. I love this because it give me a chance to withdraw immediately. Pros The convenience and availability of funds. Receiving funding is quick and easy. Going to the portal is user friendly. Cons The fees is the only thing I do not like. I prefer not to be charged to receive the funding. But it is a small fee. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Donorbox Yes. Donorbox had more features than many of the other products. Review Source HP Heather P. Secretary Civic & Social Organization Used the software for: 6-12 months ### "Small organization sees big value " September 16, 2025 5.0 Extremely positive, I am so happy with how effortless this aspect of launching a nonprofit has been for us. Pros Donorbox has been so easy to use! It was a breeze to set up for our organization and helps us track our campaigns and donations easily. Cons No complaints. Maybe good be a little more user friendly from a phone or mobile device but I’m not unhappy with the experience just prefer the computer. Alternatives considered [easyTithe](https://www.capterra.com/p/224879/easyTithe/) Reason for choosing Donorbox Familiar, used it in previous role so I knew it Review Source KR Kaitlim R. President Non-Profit Organization Management Used the software for: 2+ years ### "Loyal customer! " September 16, 2025 5.0 We've been with donorbox for years and don't look to be changing anytime soon as a result of their streamlined and seamless platform. Pros I love how user friendly it is for admins at our organization. I had explored other platforms but Donorbox didnt require a presentation and I was able to navigate it with ease. Cons The service fees but unfortunately that's to be expected as its part of the cost of doing business, even as a nonprofit. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Donorbox I wasn't required to sit through a presentation and Donorbox's platmore was more advanced and easier to use. Review Source KO Kaitlin O. Director and Founder Performing Arts Used the software for: 6-12 months ### "Easy to Give and Track" September 17, 2025 5.0 We have been using Donorbox since April 2025 and don't plan for that to change. I would recommend to others as well. Pros Donorbox has an incredibly straightforward donor interface and has made it very easy for people to give either once or re-occurring. I appreciate that we can have several campaigns going under one account, and that it's easy to track as well as send tax receipts. Cons It took our team some time to feel confident about how to use the account holder side of the website. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Donorbox Better overall structure and pricing compared to others. Review Source NC Noelle C. Executive Director Education Management Used the software for: I used a free trial ### "Not for the little guy " February 8, 2026 3.0 It was decent. Wish it was geared toward new nonprofits more. Wish they made it simple to get a lending source that didn’t include using your social. It’s a nonprofit. Why should anyone have to put their personal info out there Pros Easy to use. The platform is simple enough. Not confusing. It was ok. Nothing special. Nothing fantastic. It was good . Cons It’s expensive. Most nonprofits have no money. People think donations are flowing for all. A lot of us don’t have it. Review Source AC Amora C. Ceo Non-Profit Organization Management Used the software for: 1-2 years ### "Amazing platform" September 16, 2025 5.0 Pros Easy to set up and integrate with websites.” •“Recurring donations boost long-term support.” •“User-friendly dashboard for tracking donors.” •“Supports many payment options, even Apple Pay.” •“Customizable donation forms look professional. Cons The platform fees and extra processing costs felt a bit high compared to other donation tools. “Platform and processing fees can add up.” •“Customization is limited without upgrades.” •“Donor data export could be more flexible.” •“Some features require higher-tier plans.” •“Payouts can take longer than expected Review Source EM Elizabeth M. Founder Civic & Social Organization Used the software for: 6-12 months ### "Good but needs improvement " September 17, 2025 5.0 I’m getting more used to where things are but the user interface could use some work, it’s feels like all the buttons should be on the sample page or form Pros Easy to set up and lower platform fees that act blue. Being able to easily set campaigns is also a plus Cons The form and donation page are confusing and I find myself having to click through a number of pages to find where to edit things Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.