# Donorbox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Donorbox Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/156860/Donorbox --- # Donorbox Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Donorbox ## What is Donorbox? Donorbox is a powerful fundraising software that is simple to set up and attracts more recurring donors. Start fundraising with a fast, optimized donation payment system in 15 minutes. Our platform, available in 11 languages & 44 currencies, makes the donation checkout process quick and effortless by supporting donations via cards, PayPal, ACH bank transfers, and Apple and Google Pay. Quickly embed a customizable recurring donation form in your website or utilize our campaign fundraising pages. ## What is Donorbox used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Overall rating Based on 625 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Tailored for nonprofit needs Comprehensive donation security features Complex and high fee structure Starting price $150 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Donorbox alternatives [4.5 (1,425)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (72)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156860/Donorbox/alternatives/) ## FAQs about Donorbox Overview ### What problems does Donorbox solve? Donorbox solves slow fundraising setup, manual donation tracking, donor trust concerns, and fragmented campaign management by giving nonprofits secure payment forms, recurring giving, instant receipts, and clear reporting in one place. Small nonprofits, churches, ministries, and fundraising teams benefit most by reducing administrative work and making it easier for supporters to donate. Answer based on 372 reviews Overview ### Which roles and teams benefit most from Donorbox? Donorbox is most used by nonprofit executives, founders, presidents, and directors who oversee fundraising strategy and donor operations. Development teams and treasurers use it to manage recurring donations, campaigns, and reporting, while pastors, candidates, and administrators rely on it for simple online giving, payment tracking, and supporter engagement. Answer based on 625 reviews Overview ### What company size and industries is Donorbox built for? Donorbox is built primarily for small organizations in fundraising-focused sectors, with 97% of reviewers from small businesses and 44% from non-profit organization management. It also serves charities, schools, churches, open-source projects, and medical research groups, with additional reviewer representation from religious institutions at 6% and education management at 4%. Answer based on 625 reviews Features and Usability ### What are the key features of Donorbox? Donorbox includes core donation management features like online giving, recurring giving, payment processing through Stripe and PayPal, and donation tracking. Reviewers also highlight differentiators such as customizable donation forms, website embeds, multi-campaign fundraising, donor management with automated receipts, and CRM or accounting integrations for reporting and stewardship. Answer based on 447 reviews Integrations ### Which third-party tools and platforms does Donorbox integrate with? Donorbox integrates with Stripe, PayPal, WordPress, Mailchimp, Venmo, and Salesforce.org Nonprofit Cloud, with reviewer mentions also confirming GoDaddy Website Builder. Across payments, website builders, email, and CRM, Donorbox supports over 20 integrations, including catalog listings such as QuickBooks and HubSpot CRM. Answer based on 225 reviews Getting Started and Support ### How easy is it to onboard and train a team on Donorbox? Donorbox is generally quick to onboard, especially for nonprofits that want an out-of-the-box donation setup and have nontechnical staff. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Reviewers say everyday users learn fast, while admins need more time to navigate broader features and integrations. Answer based on 79 reviews Getting Started and Support ### What customer support options does Donorbox offer, and how do users rate the experience? Donorbox offers email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Users generally describe support as fast, detailed, and effective, often resolving issues the same day or within minutes. Some users mention ticket back-and-forth on complex problems and wanting more direct live contact in those cases. Answer based on 201 reviews Security ### How does Donorbox handle data security and access control? Donorbox uses secure payment processing, strong encryption, fraud prevention tools, and document review measures to protect donor information, accounts, and online donations. Reviewers say the checkout and donation forms feel trustworthy and secure, though some report password reset difficulties, limited self-service account updates, and occasional donation access issues. Answer based on 58 reviews ## Who uses Donorbox? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 384 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 384 reviews Administrative 47% Administrative 47% Entrepreneurs/ Owners 9% Education & Learning 8% Creative & Design 3% Others 32% Top industries Based on 384 reviews Non-Profit Organization Management 69% Education Management 10% Political Organization 9% Religious Institutions 6% Other 6% ## Pros and Cons Tailored for nonprofit needs 96% positive reviews out of 81 Most reviewers find nonprofit organizations benefit from user-friendly tools, affordable options, and features designed for small teams. Avery H Operations and Development Director, 2 - 10 employees. "It has allowed our small but growing nonprofit to stay organized, manage outreach, and engage with our community more effectively." Complex and high fee structure 37% negative reviews out of 102 Some reviewers describe pricing as confusing, with multiple fees that accumulate and challenge smaller organizations’ budgets. David J Big man, 1 employee. "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" Comprehensive donation security features 98% positive reviews out of 51 Most reviewers indicate security and access control provide peace of mind through reliable protection for donor data and transactions. Sarah S President, 2 - 10 employees. "Our donor can access the app and donate securely without having to worry about protection of their information or money being relayed to us properly." Effortless setup for all users 100% positive reviews out of 49 Most reviewers describe setup as extremely straightforward, allowing even non-technical users to launch quickly and easily. Jennifer C Executive Director, 2 - 10 employees. "We looked at SO many different options but Donorbox won out for its ease of use on the backend and super quick setup." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.6 (278) 83.45% of 278 reviewers that rated this feature as important or highly important With Donorbox, you keep donor data organized and accessible. Users think it simplifies tracking gifts, recurring donations, and engagement. Reviewers value easy thank-you emails, detailed donor history, and transparency, though some want better auto-fill and year-end reporting. Campaign Management 4.6 (259) 85.33% of 259 reviewers that rated this feature as important or highly important You can quickly set up and manage fundraising campaigns, track progress, and customize pages. Reviewers indicate Donorbox makes campaigns easy to launch and monitor, supports multiple currencies, and offers branding options, but some want more design flexibility and multilanguage support. Electronic Payments 4.8 (220) 99.55% of 220 reviewers that rated this feature as important or highly important Donorbox offers fast, secure electronic payments, letting you collect donations easily from anywhere. Reviewers appreciate seamless setup, recurring donation options, and integrations with PayPal and Stripe. Some mention minor confusion with auto-enroll settings and QuickBooks integration. Fundraising Management 4.7 (197) 91.88% of 197 reviewers that rated this feature as important or highly important Donorbox helps you oversee all fundraising activities in one place. Some users say it’s easy to track one-time and recurring donations, manage donor profiles, and generate reports. Reviewers appreciate the clear interface and the ability to adjust goals and communicate with donors. Payment Processing 4.7 (165) 87.27% of 165 reviewers that rated this feature as important or highly important It gives you reliable, secure payment processing with multiple options like PayPal, Stripe, and credit cards. Users find transactions quick and easy, value global currency support, and praise seamless integration, though some mention high fees and occasional donor confusion. For Nonprofits 4.8 (290) 91.38% of 290 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Donorbox 56 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics You can quickly set up and manage fundraising campaigns, track progress, and customize pages. Reviewers indicate Donorbox makes campaigns easy to launch and monitor, supports multiple currencies, and offers branding options, but some want more design flexibility and multilanguage support. Plan and strategize marketing campaigns Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track and view detailed financial donation history made by contacts and members With Donorbox, you keep donor data organized and accessible. Users think it simplifies tracking gifts, recurring donations, and engagement. Reviewers value easy thank-you emails, detailed donor history, and transparency, though some want better auto-fill and year-end reporting. Donorbox offers fast, secure electronic payments, letting you collect donations easily from anywhere. Reviewers appreciate seamless setup, recurring donation options, and integrations with PayPal and Stripe. Some mention minor confusion with auto-enroll settings and QuickBooks integration. Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Donorbox helps you oversee all fundraising activities in one place. Some users say it’s easy to track one-time and recurring donations, manage donor profiles, and generate reports. Reviewers appreciate the clear interface and the ability to adjust goals and communicate with donors. Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Add, store and access information pertaining to members Database of members to track personal information of individuals and families Access software remotely via mobile devices Ability to make a donation from a mobile device/app Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically It gives you reliable, secure payment processing with multiple options like PayPal, Stripe, and credit cards. Users find transactions quick and easy, value global currency support, and praise seamless integration, though some mention high fees and occasional donor confusion. Track commitments to donate in the future Analyze and gain insights into data in real-time Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (625) 4.6 Based on 625 reviews ## Pricing Value for money 4.6 (589) Free Trial Free Version Basic $0.00 Pro $150.00 Usage Based,Per Month Value for money 4.6 (589) 4.6 Based on 589 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (573) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (573) 4.7 Based on 573 reviews ## User reviews Overall rating 4.8 Based on 625 reviews Filter by rating 5(520) 4(86) 3(18) 2(1) 1(0) Mentioned topic Sorted by most recent DB Derek B. President Non-Profit Organization Management ### "Decent platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 11, 2026 Good easy to navigate self-explanatory customizable I enjoyed working with it while we were working with it Pros Easy to use for both customers and client. well laid out, established, nice appearance well designed Cons Fees are not as high as some companies, but are still higher than others. I recently switched to a different platform that didn’t charge fees to nonprofits to make below a certain amount. Alternatives considered [Glass Register](https://www.capterra.com/p/10028198/Glass-Register/) Reasons for choosing Donorbox Donor boxes as well now and well established Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Noelle C. Executive Director Education Management ### "Not for the little guy " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 8, 2026 It was decent. Wish it was geared toward new nonprofits more. Wish they made it simple to get a lending source that didn’t include using your social. It’s a nonprofit. Why should anyone have to put their personal info out there Pros Easy to use. The platform is simple enough. Not confusing. It was ok. Nothing special. Nothing fantastic. It was good . Cons It’s expensive. Most nonprofits have no money. People think donations are flowing for all. A lot of us don’t have it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mohamed O. Communications Officer Religious Institutions ### "Solid, user-friendly fundraising platform for nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2025 Overall, Donorbox has been a very reliable and efficient fundraising tool for us. It allowed us to launch digital donation campaigns quickly and professionally, with minimal technical overhead. Donors find the process smooth, and from an administrative perspective it saves a lot of time. Pros Donorbox is very easy to set up and integrate with an existing website. The donation forms are clean, modern, and intuitive for donors. Recurring donations, campaign tracking, and donor management work well out of the box. I also appreciate the Stripe and PayPal integrations. Overall, it delivers exactly what we needed without unnecessary complexity Cons Some advanced features are limited unless you move to higher tiers. Reporting is solid but could be more flexible for advanced analysis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LE Lily E. Administrative Assistant Education Management ### "Super helpful tool! But I'm a data nerd." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 1, 2025 Pros The website forms are easy to set up and I like that I can add people to my team so everyone is on the same page. Cons I wish there were easier ways to link or tag donors, so I could see who's giving on a household, church, or community level rather than just individuals. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Donorbox lowest rates/fees for the capabilities and features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YH Yoshi H. Executive director Non-Profit Organization Management ### "all good for starters" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 26, 2025 Pros The platform is easy to use for beginning non-profits. It doesn't require much and has a quick learning curve. Cons lack of functionality for the more experienced non profits out there looking to capture more in the fundraising arena Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reasons for choosing Donorbox I didn't. My choice was neon one as the superior platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mary B. Administrator Religious Institutions ### "Donorbox is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2025 Support has been good as I have learned to use the platform. Donors like the ease of using it. A good addition to our non-profit. Pros I like the ease of report development and donor tracking. It is helpful on a monthly basis as I record donations. Cons I do not have any dislikes of donorbox. Stripe is somewhat difficult for me to discern with donations received at the end of the month that are not actually deposited until the next month. Switched from [Vanco Faith](https://www.capterra.com/p/183546/Vanco-Platform/) The ease for the donor was better with donorbox, more intuitive for the donor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Fiorella R. President Non-Profit Organization Management ### "Fiorella's experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 24, 2025 Is easy to use and bring security to donadors, but once I sent the links and the donator couldn't make her donation Pros Security is the most important Website forms makes so easy to work Donation tracking always let me know how is going Cons Value for money, but its just because Im in Peru and is expensive get the money Consumer support is ok, but is not wow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dr. Gena Yuvette D. Founder Non-Profit Organization Management ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 23, 2025 I like Donorbox. I feel it is very reliable. There is nothing else to say about this platform. It is reliable. Pros It appears to be a no-frills and straightforward platform. There is nothing else to say about this platform. Cons I wish it were more user-friendly and had a little more style to it. It is very plain. There is nothing more to say about this platform. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Donorbox We were already using Donorbox and decided to stay with it. But, I really LOVED Givebutter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jessi C. Operations Non-Profit Organization Management ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 22, 2025 We have had a wonderful experience with Donorbox. Its easy to use and links easily for online giving. Pros The ease of use- easy to link to our website and track users. I love that we are able to collect the information we need. Cons The percentage taken out of each donation is beginning to be a little high. We are a very small non profit and every dollar counts! Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reasons for choosing Donorbox It was highly recommended by others so decided we'd go with it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Samantha A. Finance Non-Profit Organization Management ### "Donorbox for Nonprofit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2025 Donorbox has worked great for our small nonprofit, making it easy to collect donations, track donor history, and integrate with our CRM to streamline reporting and stewardship. Pros The donation tracking and seamless integration with our CRM makes reporting and donor management simple and efficient, saving staff significant time. Cons I honestly don’t have any major dislikes about Donorbox — it’s been reliable and easy to use for our team and donors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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