# SurveyLegend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SurveyLegend the right Customer Experience solution for you? Explore 964 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156752/SurveyLegend/reviews --- SurveyLegend 4.6 (964) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of SurveyLegend Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Effortless survey creation process 94% positive reviews out of 246 Most users report ease of use, highlighting quick setup, intuitive tools, and accessible features for beginners. Valeria C Lead Insights Consultant, 5,001 - 10,000 employees. "This tool is very user-friendly, intuitive, and the graphics and images are well-designed." Essential features behind paywall 58% negative reviews out of 53 Some reviewers describe paid features as necessary for complete results, with unclear free version limitations. Intuitive and visually appealing design 99% positive reviews out of 91 Most reviewers describe user interface as straightforward, attractive, and easy to navigate across devices. Restricted data export options 79% negative reviews out of 52 Most users comment export data requires payment, limiting access to Excel or CSV files in free version. Hannah C Dietitian , 1 employee. "Wanting to export data but I cannot without upgrading which I was not aware of" Instant real-time survey insights 94% positive reviews out of 51 Most reviewers appreciate live analytics, noting immediate access to organized, visualized results and actionable data. Ian B Marketing, 501 - 1,000 employees. "SurveyLegend provides robust real-time analytics and reporting tools." Limited access to individual responses 62% negative reviews out of 32 Most reviewers indicate answer viewing is restricted, with full responses unavailable without paid subscription. Ramona M Summerworkleader, 1 employee. "The only problem with the free version is that some of the answers are cut short and you cannot see the full answer on all survey questions." ## Showing most helpful reviews Showing 1-25 of 964 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashleigh M. Marketing Assistant Consumer Goods Used the software for: I used a free trial ### "THE BEST SURVEY PLATFORM!" February 9, 2026 5.0 I really enjoy using this platform as this is a useful and user-friendly tool for everyone to use. This platform has been great to use! Pros I like how user friendly is as I can make my own surveys. I have to use this platform for a class and it has been easy to navigate. Cons I wish I could have more access to features without having to pay. I wish I could add more than one picture for some of my questions. Review Source DS Doris S. Customer Happyness Manager Computer Software Used the software for: I used a free trial ### "User-Friendly, Engaging, and Surprisingly Fun" July 14, 2025 5.0 helped us create a survey that didn’t just collect data—it engaged people. We needed a tool that made surveys feel less like a chore and more like a conversation, especially in an innovation-focused context. The visual layout, user-friendly flow, and customizable design made it easy for us to build something that felt tailored, professional, and honestly... fun. It also solved the age-old problem of “Where do I even start?”—the templates and guidance made setup fast, smooth, and zero-stress. Plus, we got great feedback from users who said it was one of the few surveys they actually enjoyed taking. That’s... not normal. In the best way. Pros Creating the survey was surprisingly fun (yes, fun). The interface was intuitive, the flow made sense, the large range of different interaction types was refreshing. The survey was a success, according to our users, even entertaining. Also: massive kudos for the support. Not a faceless chatbot or auto-generated nonsense, but an actual human being who was responsive, helpful, and—rare in this universe—nice. 10/10, would ask for help again. Cons Hard to say—honestly, we didn’t run into any real roadblocks. The only tiny thing: I’d love a few more formatting options for answer scales. But that's me nitpicking because I had a good time and now I want more toys. Switched from [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) We tried MS Forms, but it felt a bit too... functional. offered more flexibility, better design, and—most importantly—a user experience that actually felt engaging, both for us and our respondents. It allowed us to build a survey that looked good, felt good, and didn’t scream “corporate IT department.” Also, let's be honest: our users noticed the difference. The playful language, intuitive structure, and visual appeal made them more willing to complete the survey—and even enjoy it. MS Forms just didn’t deliver that kind of experience. Review Source CS Catherine S. Data Coordinator Education Management Used the software for: 2+ years ### "Poor value with limited use" March 24, 2026 3.0 I think this service is overpriced and did not help me with my goals of analyzing survey data. I still ended up having to do most by hand and creating my own graphics. Definitely not worth the price to upgrade. Pros I enjoyed that it made data collection easier. There is not much else I liked the most about survey legend given its limited graphics. Cons Their graphics for surveys were not helpful and it actually ended up creating more work on my part. The downloaded data was difficult to use. Review Source SS Shirley S. CEO, Co-founder Computer Software Used the software for: Less than 6 months ### "Worth checking out - delivers value" July 8, 2025 4.0 Not bad, I'll keep using it. Would like some basic insights for the free tier as well, but nice job putting that behind the paywall/review wall :) Pros Nice looking interface, easy to onboard and start using. Able to share with collaborators and appreciate the right to left capability for Hebrew Cons That I couldn't put 1 question per page, and they were all on 1 page. No force ranking or ranking question type. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) great quota on the free tier. please never change that Review Source Cindy B. Director Health, Wellness and Fitness Used the software for: I used a free trial ### "Highly recommend Surveylegend" September 9, 2024 5.0 Overall extremely positive experience and would recommend to others. Pros Ease of use and ability to customize. I also liked the ability to access live analytics while the survey is in progress. Cons Could not see free text responses to questions in love analytics Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Ease of use and customization ability was better with Review Source VR Verified Reviewer CEO Research Used the software for: I used a free trial ### "Survey Legend; a true survey legend." August 4, 2025 5.0 It's really helpful for researchers. My experience with Survey Legend was really rewarding. I'm now looking forward to receiving my responses from individuals filling the survey. I believe they will enjoy the visually appealing look of the survey itself. Pros At first, I conducted using some other research survey form softwares available in the internet but I was greatly disappointed because the website was only allowed 10 responses per month. When I searched on google which one would aid me with unlimited responses...I found out that Survey legend was just the perfect tool. Above all, it has amazing free features and themes that I didn't find in any other survey platforms. Cons Nothing really. I guess I'm really enjoying every bit of the service. I have not encountered any cons yet. Review Source Laura L. founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love SurveyLegend - easy and free! " February 23, 2026 5.0 great and would totally recommend particularly to entrepreneurs and people who have a project they want to look at to take off the ground Pros Ease of use and price! I was able to quickly create a survey and pay nothing to run it, which gave me great relief early in my journey. Cons looks a bit 90s! perhaps it’s not the prettiest but I may not have been able to make the most of its editing features Review Source LU Liz U. teacher Education Management Used the software for: I used a free trial ### "First review" April 29, 2026 4.0 I like how easy it was to create a survey and quickly share it. I hope they make the free version a complete experience with collecting and seeing the data presented through the platform. Pros I have not used it but this one survey. I like the ease of building a survey with fun ways to answer surveys. Cons Not being able to see the data produced from the free platform and would like to be able to try multiple outlets provided. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing SurveyLegend I saw it on Google and wanted to try it out. Review Source VR Verified Reviewer Technical Consultant Consumer Electronics Used the software for: I used a free trial ### "SurveyLegend Review" August 17, 2025 5.0 Overall I feel like we really benefitted a lot from the survey information we were able to obtain, and most importantly it was all for free. Pros It was very easy and quick to setup, which allowed us to ship fast and test fast. It also provided data in a very clean and readable method. Cons You don't really have a lot of options in terms of creativity. Your survey's will look good, but will always be very standard. Review Source VR Verified Reviewer Creative Specialist Marketing and Advertising Used the software for: I used a free trial ### "SurveyLegend newbie " August 15, 2025 4.0 Pros Easy to create surveys and gather information. Is an amazing to for analysis research and develop easily surveys Cons I believe the lack of working features that the free account has, having a little more of unlocked features will be the best. Review Source IA Isaac A. Business Development Specialist Program Development Used the software for: 6-12 months ### "the best choice for creating the most visually engaging surveys" June 29, 2021 5.0 Training new staff on how to build surveys and administer them has never been easier. And having worked with a great many different projects, each with their preferred surveying software, surveys built on Survey Legend have been the most visually captivating and has achieved the highest participation rates in our mass or public polls. Pros My favorite feature of Survey Legend is the ability to share a secure link to the analytics page for direct monitoring of incoming live data by all team members. Previously, we had to keep uploading exported data into DropBox at regular intervals for everyone to have access to the updates. With this feature, no additional work needs to be done to keep everyone updated; and we do this without compromising the security of the system with mass access. Cons The list of third party integration software options is quite thin when compared with other survey platforms within the same range. More services need to be integrated for easier workflow management. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Typeform](https://www.capterra.com/p/137289/Typeform/) Survey Legend always gave us the least number of incomplete responses, and also always had the highest number of participating respondents. Feedback received from respondents who tried them all said Survey Legend was the most easy and engaging option. Review Source KR Kyle R. Business Analyst Environmental Services Used the software for: Less than 6 months ### "Easy to user and an excellent interface" July 26, 2023 5.0 I love it and do do our clienst when we build surveys for them Pros I love how easy to use the interface is, Its simple straight forward and gorgeous Cons There are no downsides for me, its a great surveying platform Alternatives considered [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) Reason for choosing SurveyLegend because it fits our requirments - like i said we needed the visual component Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Because we have a very specicif need and that is to show questions in a more visual way, This does that Review Source YY Yelena Y. Communications Officer Non-Profit Organization Management Used the software for: I used a free trial ### "The only tool that combines different types of questions and can embed images! I recommend" October 3, 2023 4.0 I've used it to create a survey and I've had great feedback on the . The respondents were satsified with the tool and it was really simple to use! Pros With , it's possible to create great surveys with different types of questions. It's the only tool I've tested that allows you to include both rating questions with embedded images and comment fields. It's also great to see the look of your survey on different mobile devices (desktop version, mobile or tablet). Cons So far I have not experienced anything that would make less helpful to my use. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing SurveyLegend It's the only tool that lets me integrate images, include a rating question type and open text boxes all at once. Review Source SC Sandra C. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Useful surveys" August 18, 2024 5.0 Pros Survey Legend is useful for knowing customer mood. Cons I find no problem while using Review Source KH Kiran H. Customer service Market Research Used the software for: I used a free trial ### "My experience with SurveyLegend" September 20, 2024 5.0 I liked It was easy to set up compared to other sites. Working from home its user friendly. Pros Its a good site for beginner. The options are impressive. It offers lots of features Cons dose not work well on Internet Explore. Review Source IB Ian B. Marketing Financial Services Used the software for: I used a free trial ### "Survey Legend Review" June 13, 2024 5.0 Pros Real-Time Analytics and Reporting: provides robust real-time analytics and reporting tools. The ability to see responses as they come in and access detailed reports with visualizations makes it easier to analyze data and extract meaningful insights quickly. Cons While offers a free plan, it is quite limited in terms of features and functionality. Advanced features and more comprehensive customization options are locked behind the paid tiers, which may be a drawback for users with tight budgets or those wanting to fully explore the platform before committing financially. Review Source VR Verified Reviewer Senior Manager - Marketing & Communications Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Good Tool to create mobile & user friendly survey forms" March 14, 2022 4.0 Nice and impressive Pros \- We use it to create mobile-friendly surveys, polls, NPS, Employee Engagement, listen to key concern areas & the voice of our employees, prospects, and social platforms followers. - Highly result oriented - Provides a great user experience and user interface - Easy to create, share, fill and submit back. - Very effective in market research - Very safe and secure - Provides an impressive & insightful Dashboard Cons There's nothing that we have not been liking about this tool. It's simply good and they must keep up their good work. Review Source Dominic E. Student Researcher Education Management Used the software for: Less than 6 months ### "Quick, easy to use, excellent for students!" July 23, 2022 5.0 Pros That a lot of the features were free to set up a survey, easy to navigate and develop surveys with, easy to track and share the survey once developed, users seem to find it easy and were able to quickly answer the survey for my research. Cons While I appreciate you are a business, it seems unfair that you cannot extract the data you collected from the survey unless paying. If you had to pay for the survey, or limited the number of responses you could receive, this wouldn't be an issue. However, I only realised I wouldn't be able to look at individualised responses until I had already collected the data. Review Source Débora R. student Environmental Services Used the software for: I used a free trial ### "A big help for my thesis" June 13, 2019 5.0 I found it really easy to use and very complete with a lot of options. Will be using it in the future Pros I have tried lots of platforms for surveys but none of them wore good enough for my study, so I did a google search for the best survey platforms and was in one of the top spots! It was free so I tried it. BEST. DECISION. EVER. I LOVE how aesthetic it is, the diversity of options for every tip of question, and specialy the way it analysis the results. I can really see myself using this software for future studies! Cons What I found kind of bad about the software was the fact that, in order to see the results from your survey you need to pay. Maybe have another way to get the results without paying or let the costumers know they will have to pay before they apply the survey, because for a student like me its not easy to have extra money for this kinds of stuff. Review Source Response from SurveyLegend August 20, 2019 Hi Debora, Thanks for the great review, we love you back :) The free solution has data limitations and one of them is not being able to export the raw data. This we state on our pricing pages and our feature page, you must have missed them. Please see www.surveylegend.com/pricing/ and www.surveylegend.com/features/. We try to offer as much as we can for free like unlimited data collection, unlimited questions can be added... But some data view is only provided in the paid plan, to get the full data access you need a Pro plan or higher. We need to have paid features to exist and hope that the monthly fee is something you can afford, let me help you some more by providing a discount www.surveylegend.com/pricing-discount/ Best regards, Team SurveyLegend VR Verified Reviewer MKT intern Civic & Social Organization Used the software for: I used a free trial ### "Amazing" April 20, 2023 5.0 smooth, even though I have a lot of information, the website still doesn't lag. Automatically save information quickly, without losing information when suddenly disconnecting from the internet Pros I created a great survey form for my master's thesis in psychology using ! I love it very much Cons Beautiful design, suitable for many devices Review Source Jack G. Economist Public Policy Used the software for: I used a free trial ### "A Great Alternative" March 2, 2021 4.0 seems like a great resource for my work committee to use for surveying our membership. Based on my experience running a test survey so far, I'll likely recommend the platform for the cost savings it offers over its competitors. Pros First of all, this product is a great, cheaper alternative to more expensive platforms out there. The drag-and-drop features are great, and the site layout makes it very easy to create and review surveys. The steps to design and publish are very easy as well. Cons For some reason, extra clicks are required to enter text while designing the survey. The free version (of course) lacks many features, but one of them seems to include reviewing any survey responses longer than a sentence or so. Many of the backgrounds and font choices are a bit amateur-ish as well, but it may just be an issue with the free version, again. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing SurveyLegend Cost! Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Cost! Review Source VR Verified Reviewer Fellow Used the software for: I used a free trial ### "It is a great platform to create your survey forms and analyze the results." June 29, 2018 5.0 My survey went well. People appreciated about the form which I created for them. These software are very useful for students and researchers. Pros I was looking for the image choice option which I failed to find in any other application. Image choices are the best for interactive forms. Cons I liked every bit of this software but I failed to add more images which is in paid version. You need to add more functions to your free version part. Review Source Response from SurveyLegend July 4, 2018 Hi, Thanks for your great review. Glad to hear your respondents appreciated the great looking surveys :) We try to give as much for free as we can, but we also need to have paid features. When you upload images to our platform it takes space, space costs. In the free plan we allow 6 images for you to upload, adding a cost for us that we take, for you to be able to use our solution even as a free member. More than 6 & the cost starts to be too much for us to handle on a big scale. We have millions of users & many of them are free, now the 6 images can be multiplied by the amount of free user we have & suddenly the cost of hosting increases dramatically. I hope my explanation is good enough for why we can't offer unlimited upload of images :) Hope to see you & other amazing member use SurveyLegend for free or as paid. It's important to remember, that we are grateful for all our members, free or paid, you're all part of the SurveyLegend family :) BR, SurveyLegend AO Angelica O. Ads Assessor Computer Networking Used the software for: 1-2 years ### "fun and intuitive!" January 17, 2023 3.0 My experience with is great. It helped me with a research project and will surely come in handy for many work projects Pros I started using this game software, after casually discovering it online, to create polls among friends. Today I also use it for work purposes! In fact I happened to use it to create a survey for experimental purposes that I needed to write an article for my business internship thesis. I was able to quickly create a questionnaire based on my needs, and I shared it with a click with all my contacts and on social networks. I collected the data, which was perfectly organized by the application, l which made my job easier Cons Compared to others, it offers great services at a good price. However there are other applications that offer additional services, which would be nice to have here as well Review Source Andreea C. Owner Human Resources Used the software for: I used a free trial ### "I loved SurveryLegend platform" December 4, 2023 5.0 Pros I liked most on that I could see real time analytics Cons That I can't export data even in the trial mode Review Source Fernanda C. Manager Entertainment Used the software for: Less than 6 months ### "Super User-Friendly" August 23, 2023 5.0 Intuitive design interface with customizable templates, making survey creation a breeze :) Pros With an array of customizable templates and a responsive design interface, it caters to both novices and professionals alike. The real-time analytics feature adds to its efficiency, allowing for immediate insights into survey results. A few minor navigation issues don't overshadow its overall usability. stands as a robust tool for gathering valuable feedback, making it a go-to choice for many. Cons Some users might find minor navigation issues, which can lead to a slight learning curve for those new to survey tools. Reason for choosing SurveyLegend I chose over alternative products because of its user-friendly interface, diverse template options, and real-time analytics Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.