# ArcSite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ArcSite the right Architectural CAD solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156735/ArcSite/reviews --- ArcSite 4.7 (160) [View alternatives](https://www.capterra.com/p/156735/ArcSite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ArcSite Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews FN Fernando N California Certified Asbestos ConsultantConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “ArcSite has increase my clients satisfaction due my report floor plans having a professional layout and a quicker product delivery!“ June 28, 2025 DD Derek D OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Once in awhile there’s some weird things like sometimes locking 2 walls together in a corner they won’t flawlessly bond even tho they’re the same thickness and on the same layer.“ January 10, 2025 JC Joebob C Operations LeadArchitecture & Planning, 11 - 50 employeesUsed the software for: More than 2 years. “The application and the web version are both user friendly, but what is better, is they are constantly trying to improve the QOL experience for our company, so that we get the most out of our usage.“ January 9, 2025 SK Seth K PresidentConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Don’t like there is no way to send receipts or invoice type documents.“ January 9, 2025 PC Peter C EstimatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I really like the intuitive way this program draws and adds features, very easy to drop in items and integrate into the drawings.“ January 16, 2025 AO Abdulkadir O Head DesignerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes there are bugs like app crashes while using it, which I hate it.“ January 10, 2025 PH Paul H General ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “A small learning curve, as with any product, but once you use it enough, it becomes second nature and makes you look very good to the homeowner.“ January 13, 2025 AM Aaron M ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “There is no way to do retail sales through the app.“ January 14, 2025 ## Showing most helpful reviews Showing 1-25 of 160 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah W. Insurance Inspector and Underwriter Insurance Used the software for: 1-2 years ### "ArcSite is a great tool for property inspections!" May 22, 2018 5.0 This software has been a great tool for us in home insurance inspections! We start with an aerial photo from Google Maps and are able to incorporate drawings and photos to effectively tell the story of the property. Pros The best part about this software is the customer support. The drawing features are very easy to use. Cons The only flaw I have found is that when you have the program do square footage measurements for you, it is not always accurate. It is close, but it's best to double check the work. Review Source JW Joshua W. Design specialist Construction Used the software for: 1-2 years ### "Design specialist review" January 16, 2025 5.0 It’s made my job very easy and again makes me look super professional for customer Pros This is my first time using this type of software. I’m a design specialist and my job entails me drawing full footprint for homes and concrete in order to bid jobs and the software has made it very simple and easy to complete my job while looking very professional for customers. Cons My only con would be that there is a lot to learn and know, but that’s gonna be the same with any type of software. Review Source SB SAM B. Cabinet Sales Rep Construction Used the software for: 1-2 years ### "i measure homes for cabinets, remodel and new. its a good program and gets the job done" May 23, 2018 3.0 quicker measures on the job and easier to read numbers ( ala no handwriting) saves time and therefore money Pros i like how easy it is to import drawings to the website. i like how easy it is to draw a basic room plan Cons the forms that get created need to download with the drawings like the photes you take do if that happened that would be great! Review Source Response from Arctuition August 6, 2018 Hi Curtis, Just saw your, and others from Quality, reviews here. Glad to hear you are getting value out of it. I will reach out to you folks in mass, as it appears there are similar enhancement requests. We really do appreciate the feedback/insight. Regards, Patrick LF Lawrence F. Estimator Surveyor Information Technology and Services Used the software for: 2+ years ### "Floor Plan Diagrams detailed mark ups. " January 10, 2025 5.0 My over all experience is great! I like the ArcSite Link...! Pros It's easy to use. especially when I have to attach my Floor Plans. Cons Adding some of the hardware devices at times. Review Source GG Gavin G. CFI Construction Used the software for: 1-2 years ### "Up-and-coming" January 14, 2025 5.0 After playing with it long enough and getting used to all the options and tools, not bad Pros The ability to edit or add elevation numbers Cons Different kind of utilities add-ons that we can add to the drawing that would be around homes and or commercial buildings like pool pump Switched from [Slack](https://www.capterra.com/p/135003/Slack/) companywide transition with Groundwork’s Review Source TL Thad L. Sales Manager Construction Used the software for: 6-12 months ### "Great CAD and design tool for presentation and implementation!" January 14, 2025 5.0 I am overall very pleased with ArcSite and couldn’t imagine my job without it. It provides a very professional look for estimates and is very accurate for design and implementation. Pros Doesn’t take long to learn the basic features and with a little effort and the help options it is fairly easy to use the more advanced features as well. Cons Until you learn where you need to start drawing your design when you enter in certain size changes it can auto modify connecting sections. Review Source GT GREG T. Project manager Construction Used the software for: 2+ years ### "Project Manager " January 13, 2025 5.0 Easy to use and pretty reliable. Would like to have customers sign through email easier! Pros Easy to use and very few technical issues! Cons Some technical issues with self made objects, but overall good experience. Doest work offline sometimes. Review Source NA Nick A. Owner Construction Used the software for: 1-2 years ### "Review of arcsite" January 9, 2025 4.0 Pretty good for what I use it for which is takeoffs Pros Excellent for takeoffs and on spot estimating Cons Lacks integration with crms proposals are lacking its sales board doesn’t work Review Source Response from Arctuition February 11, 2025 Hi Nick! With some of the integrations, I'd love to better understand who you'd like us to integrate with and other feature gaps you think could fit our platform and your work. If you want to connect, we'd love to learn more! Cheers. ArcSite SW Scott W. Estimator Construction Used the software for: 1-2 years ### "Draw professionally with your finger. " January 9, 2025 5.0 I have been using this program for many years, and it makes my job easier. Pros I can draw anything with my finger. Shapes, walls, and import drawings and trace. Cons Missing 3rd axis and Lidar. Saved signature in the app instead of in the cloud or be able to download signed agreement to mobile app with just a click. Review Source Response from Arctuition February 11, 2025 Hi, Scott. Thanks for your honest feedback, we're glad you're enjoying the tool. To address some of your notes, we have a few of the missing pieces in the works right, including a beta with Apple's LiDAR technology. If you reach out to our team, we'd be happy to add you. Cheers. ArcSite BB Ben B. CEO Architecture & Planning Used the software for: 2+ years ### "ArcSite review " January 9, 2025 5.0 I'm using ArcSite for 5 years. It's enough for what I need. the support team is exceptional. Every time I had a problem that solved it for me quickly, and therefore, I never thought about changing to a different program. Pros Simple to use, in every other program, it will take me a year to muster which in this program, I learned pretty fast and now I'm doing almost all my project with this program Cons The search bar is not working properly. You have to search inside the project folder. Review Source JC Joebob C. Operations Lead Architecture & Planning Used the software for: 2+ years ### "ArcSite Will Not Let You Down" January 9, 2025 5.0 We have been using ArcSite for years now, and I have the utmost respect for the company, they truly want to help the customer/user be successful. Not to mention our representative at ArcSite makes us a priority and is extremely customer service oriented. Pros The application and the web version are both user friendly, but what is better, is they are constantly trying to improve the QOL experience for our company, so that we get the most out of our usage. Cons Not a con, but what I hope happens in a future update is to have additional reporting tools, especially on the web version for admins. Review Source KB Kris B. Certified Field Inspector Construction Used the software for: 6-12 months ### "Overall a good product for those not versed in CAD." January 10, 2025 4.0 I have been very pleased with the performance of ArcSite and look forward to getting even more proficient with it as time allows. Pros It is mostly intuitive. Coming from a non-CAD background, I was able to pick up ArcSite fairly quickly and even though I’m still learning, I am finding the learning curve to be very short and still be able to produce a quality product. Cons There are a few features, like importing a design from a colleague or from another source that is less simple and some designing features are a little tougher to negotiate. Review Source BC Barry C. Glaizer Glass, Ceramics & Concrete Used the software for: 1-2 years ### "Highly recommend great product. " January 12, 2025 5.0 Great experience with ArcSite. I have never had any issues Pros Easy to use, perfect for what i need it for. Cons I have no complaints. it has been great for what I use it for. Review Source MN Matt N. Certified Structural Technician Construction Used the software for: 1-2 years ### "Ease of Use" January 10, 2025 5.0 Pros The functionality with our customer interaction software. Cons Changes made without advance notice, would be helpful to have previous communication. Review Source sO shay O. Processor Construction Used the software for: Less than 6 months ### "Great experience" January 9, 2025 5.0 been great so far. I have enjoyed training others. Was easier than expected for the older crowd Pros \-easy to train -well labeled -not very many unnecessary features -clean design and layout -very few crashes if any Cons \-Newer ipads run it much better -a few pop up font sizes should be larger -bolder 'back' 'undo' or 'confirm' options Review Source DA Dyllan A. Carpenter Construction Used the software for: Less than 6 months ### "Highly recommend " January 13, 2025 5.0 Only had the chance to use it for floor plans so overall a Good app for drawing floor plans Pros Very user friendly. Accurate and easy to use for first time users Cons Nothing I can think of I not used for floor plans and had no issues Review Source DC David C. N/A Construction Used the software for: 1-2 years ### "CAD for non-CAD users" July 31, 2018 5.0 Pros Extremely precise but also extremely easy to use. Quick sketches to convey a concept or verify a solution are a breeze to create. I love that this tool isn't burdened by all the baggage inherent in pro-quality CAD tools. This tool opened up an opportunity for exploring solutions to problems I'd encounter as a project manager for residential construction projects. I was able to develop more fully a previously untapped vein of creativity that I probably wouldn't have discovered or utilized otherwise. Cons Two issues: Integration & 3D I really wish it could integrate more tightly with other tools. The developers seem to believe the tool is positioned in the context of managing a collection of construction drawings - along the lines of products like PlanGrid. Maybe it meets that need for some users, but it doesn't begin to meet the requirements of that category in my opinion. I use PlanGrid everyday and would LOVE for Arcsite to be able to layer on top of the PlanGrid document library -- justlike RFIs or Photos, or Issues. If they could bring the same level of simplicity and precision to drawing in 3D, bridging between 2D and 3D. I've started using Shapr3D for iPad which is a brilliant app for drawing in 3D. But like most CAD tools, it assumes the user is already well-versed in the underlying techniques & concepts. (not to mention it's more geared for drawing things that will be fabricated or 3D printed). I long for a 3D solution that is as easy as ArcSite but as powerful as Shapr3D. Review Source AG Alexis G. Measurer Real Estate Used the software for: 1-2 years ### "Love the App and the Support" September 28, 2020 5.0 We are way more efficient with the use of this app. We are more accurate, faster and efficient with our time. Pros We were using a very common app that often times would crash losing our work and when we would call for support, there was no help. It was very frustrating. I began the search for a new app and found ArcSite who was up and coming. Even though it is used for many other professions, I am able to use it for my particular small business. When I called them to inquire, they were very quick to respond, walked me through the best way to use the app, listed to me when I asked for new functions, and even after 2 years, if I have a problem, they are super quick to respond. They do not care that I am a small business, and treat me like I am a very large company. My team is so much happier and work is more efficient with this app, and they have the best customer service! Cons Since we are using this app for something that it may not really be intended for, there are some things that I wish we could do on it so that we could finish out our product 100% in ArcSite, but I feel like maybe in the future they will continue to develop it and we may see that opportunity. Review Source BA Bradford A. President Architecture & Planning Used the software for: Less than 6 months ### "ArcSite is one of the best iPad drafting packages available" October 5, 2020 4.0 ArcSite has been a wonderful tool for me while performing site visits dealing with renovations and in doing structural evaluations that require a lot of photo documentation. It has become one of my primary note taking tools while in the field and with a few improvements, it has the potential to become the only note taking tool I would need. Pros The ability to take a picture, comment on the picture, place it on the drawing at the location, and then generate an indexed photo contact sheet linked to the floor plan drawing sold me on the utility of this for doing structural evaluation reports. This has saved me a lot of time back in the office when compiling reports. The drawing functions are also some of the best implemented of any iPad app I've used and has allowed to actually prepare a usable CAD file in the field. Cons The drawing of items itself can be a little finicky, especially when you are just starting out. Sometimes when you adjust a dimension of a wall, it does not behave as expected. You have to pay attention to the dimensions around the wall in question to make sure they don't change in an unexpected way. Also, placing predefined blocks in the drawing can be challenging if you need them to snap to a specific point. It's also a little pricey (equal to an AutoCAD LT subscription), but if you do a lot of field work, it does pay for itself. Reason for choosing ArcSite There really wasn't a good alternative to ArcSite. I had evaluated many drafting programs for iPad over the years and in my opinion, nothing came close to matching ArcSite in features or ease of use. Review Source VR Verified Reviewer Senior Analyst Used the software for: 1-2 years ### "Really like the app, works great for me." May 23, 2018 5.0 I use it daily in my work. Pros Not as tedious as other drawing apps. Drawing scale is unlimited. Prints to png,pdf and love it. Love entering distances and angles. Love being able to use it without an internet connection because I am regularly off the grid. Cons Needs alignment tool and auto shape (star, triangle, circle and square/rectangle). Would really be nice if I could re-arrange order of layers. Can't create gradient colors, would be nice. Review Source LH Lonny H. Director of Theatre Performing Arts Used the software for: 1-2 years ### "Great product. Great Power. Good flexibility" September 22, 2020 5.0 Pros What a powerfully intuitive tool. I am not the typical user as I am a classroom theatre teacher. I have a background in scenic design and worked with AutoCad and other products in my training. I have no use for those monster programs, but this is absolutely so easy to knock out the plans and quick sketches that I use daily. I find it easier to conduct my day to day drafting needs without all the fuss of some of the programs that have all those bells and whistles. It gets to the point and is intuitive enough to start easily. A beginner can feel empowered and a person with tons of experience with other CAD experience will find that it is flexible enough for most of their day to day needs. Drawings are easily exported and it aids in communication down the line. Cons The price is my my biggest issue. As a teacher and a single user, it is a bit prohibitive. The basics are great, but if I would like to play with some of the other features in the higher priced packages, those are definitely out of my league. Review Source DD Dan D. Pricing Manager Construction Used the software for: 2+ years ### "User friendly and great customer support" August 1, 2019 4.0 We’ve reduced double-handling of drawings, improved accuracy of on-site quotations, improved quality of initial design sketches for clients, and seen a reduction to our overhead. Pros Proactive support, they want you to make full use of the software and provide ample instruction (how-to’s and direct communication) to help you do so. User friendly interface, short learning curve before a new user can produce useful drawings. Cons Plot settings can take some getting used to. Review Source Response from Arctuition August 8, 2019 Hi Dan, Thanks for the note here and your business. I will reach out soon with some of the new work we have completed. MA Marvin A. Sales Construction Used the software for: 2+ years ### "This has made my measuring on site very helpful and keeps things organized " June 1, 2018 4.0 more organization and cleaner drawings witch improves communications and understanding in the job. Pros I like the simplicity of the program. I love that you can add photos and place measurements on the photos or pdf drawings. Cons I wish that there were more items in the list for my profession. I would like more cabinet options I also wish that everything didn't load into their own page. It would be nice when you uploaded a file it came back as one file not each page a separate file. Review Source Response from Arctuition August 6, 2018 Hi Marvin, Just saw your review here. Glad to hear you are getting value out of it. I will reach out to you folks in mass, as it appears there are similar enhancement requests. We really do appreciate the feedback/insight. Regards, Patrick JK Joe K. Party Chief Used the software for: 2+ years ### "Very useful tool, did most of what I asked of it. Replaced the hand sketches in the truck " May 30, 2018 4.0 Pros Had all the functionality I needed to make quick, easy sketches With the ability to put photos in the background with a transparency I can trace all the details I needed before adding the new additions Rep at customer service always did his best to meet my needs Cons Can't change the direction & orientation of the anglular measure. Getting lineweights correct for export was guess and check. Doesn't auto save on cell connection. The dimensions are always in the magnifier Snaps are somewhat buried in the menus to change. Review Source DW Dale W. Director Oil & Energy Used the software for: 1-2 years ### "How good is ARCSITE" August 7, 2019 5.0 We use ArcSite to create lift plane and the ability to screen shot google earth and import the picture or the site you are doing the plan for makes life so much easier. Also have created a shape library with the cranes all drawn to scale so you can just add to plan and position accordingly. Pros Ease of use The ability to import pictures Create your own shape libary Cons I can't say that there were any cons really Reason for choosing ArcSite Easier to use Much quicker for others to learn Review Source Response from Arctuition August 12, 2019 Hi Dale, Thanks for the nice review. Regards, Patrick Similar Products Featured