# Epixel MLM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Epixel MLM the right MLM solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156687/Epixel-MLM/reviews

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Epixel MLM

4.9 (42)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Epixel MLM

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

CA

Carlos A

CeoE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“The project manager and developers are professional and have good communication, but they take so long in easy things and the price for the monthly support is so expensive, making difficult to control our software and improve the things we want“

October 10, 2023

## Showing most helpful reviews

Showing 1-25 of 42 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Arun Kumar Y.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Truly professional and on point!"

March 13, 2026

5.0

Wonderful and easy! From SRS preparation to review meetings and final delivery, all went as per the SRS and even slight modifications were accommodated.

Pros

The professionalism and putting customer's need first is the best thing about Epixel team. Entire team puts in commendable efforts in achieving the desired results. Very responsive and on point when it comes to communication. I loved working with them.

Cons

Sometimes too much professionalism and red tapism while dealing inter departmentally which can be avoided.

Review Source

Response from Epixel Solutions

March 16, 2026

Thank you for taking the time to share such a thoughtful and encouraging review.

RN

Raymond N.  
CFO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Epixel is Great"

August 9, 2024

5.0

Very good experience working with them. They have team members in different skill areas who are able to help me.

Pros

Their communication skills is great! When I tell them my business ideas, rewards plan, they are able to put down on words and implement them.

Cons

So far, no complaints on them. I have been happy with them.

Alternatives considered

[MarketPowerPRO](https://www.capterra.com/p/151849/MarketPowerPRO/)

Reason for choosing Epixel MLM

I used Multisoft as an user before and I am not impressed with the speed. I am impressed with Epixel, as between clicks as an user, the responses are fast.

Review Source

Response from Epixel Solutions

September 6, 2024

Thank You for your invaluable feedback. We are glad to know that you are happy and satisfied with our product and the team. Your satisfaction stays as our top priority and your positive feedback only fuels our commitment to serve you better.

RG

Roberto G.  
FORMER CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Capability, Flexibility and Adaptability are the others names of Epixel"

March 18, 2026

5.0

If you plan to work with Epixel (or any IT partner), invest time in preparing extremely detailed documentation. The more precise and structured your requirements are, the better the final outcome will be. In complex projects, leaving nothing undefined is key to success. Overall: I would recommend Epixel to anyone looking for a flexible and competent technology partner, especially for complex or non-standard projects that require a collaborative and solution-oriented and very friendly + super professional approach.

Pros

We worked with Epixel for the development of our Colony Global platform, and overall the experience has been very positive, especially considering the complexity and uniqueness of our project. One of Epixel’s strongest assets is their incredible ability to adapt to any requirement. They showed great flexibility even when dealing with highly complex and unconventional requests, which is critical for projects that go beyond standard business models. A special mention goes to \[sensitive content hidden\] , the IT mind behind Epixel, \[sensitive content hidden\] for her professional and attentive project management, \[sensitive content hidden\] as the assigned developer, and the entire team working behind the scenes to handle our most demanding technical needs with competence and dedication.

Cons

Like many “all-in-one” platforms designed to cover a wide range of use cases, the system is not always the most intuitive in terms of usability. However, this is largely offset by the team’s availability and willingness to customize and support specific requirements.

Review Source

Response from Epixel Solutions

March 19, 2026

Thank you for taking the time to share such a thoughtful and encouraging review.

AR

Aaron R.  
President  
Nanotechnology  
Used the software for: Less than 6 months

### "Good. Bad. Ugly. "

December 10, 2021

2.0

They could not grow with us and we recognized this after the first month.

Pros

The epixel team really tried to accommodate our needs, and they did meet our 2nd go-live date.

Cons

Functionality was abysmal. Customizable features on our side would help. Too difficult to have conversations in the middle of the night to get resolution does not work.

Review Source

Response from Epixel Solutions

May 6, 2022

Hi Aaron, We understand your situation completely. We deeply regret the inconvenience caused. We cannot justify the strain we have had in our relationship but tides were hard on our side too. While we understand that there cannot be excuses for commitment, we would like to extend our sincere apologies and support in every possible way we can, to overcome your difficulties.

BJ

Bernard J.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "You can trust this company!"

February 11, 2026

5.0

I have deep trust in our team, team leader, developers and QAs. I appreciate their stable support and overall professionalism.

Pros

I trust them. This is my 9th year working with the team. As a company, we have built very complex and customized features continuously. I have requested numerous challenging features & upgrades and they have always delivered what I needed.

Cons

Landing page design and upgrades were not easy for me as our programs and features evolved continuously.

Review Source

Response from Epixel Solutions

February 13, 2026

Thank you for taking the time to share such a thoughtful and encouraging review.

Roald M.  
CEO  
Investment Management  
Used the software for: 1-2 years

### "Reliable MLM Software Partner with Great Customization Support"

July 16, 2025

5.0

Our overall experience with Epixel has been positive. They’ve proven to be a committed technology partner, especially for an ambitious company like ours with a unique vision. Their technical expertise, flexibility, and willingness to iterate with us has helped us launch and manage our MLM operations with confidence. We look forward to working with them as we expand.

Pros

The most impressive aspect of Epixel MLM is their flexibility and ability to customize complex compensation plans to match our exact business model. Their team took the time to understand our vision and delivered a highly functional back office for MKX Network, including features like multi-tier commissions, real-time analytics, and detailed member dashboards. The interface is user-friendly, and the system is scalable—perfect for our fast-growing global community.

Cons

While the customization options are excellent, the initial setup process can take time depending on the complexity of your plan. Communication at times required a bit of follow-up to ensure clarity, but the team always responded and made necessary adjustments when needed.

Review Source

Response from Epixel Solutions

July 17, 2025

Thank you for the great feedback. We’re glad our customizable platform supported your vision for MKX Network. We appreciate your input on communication and are always working to improve. Excited to keep growing together.

LH

Loredana H.  
CEO's Programs and Projects Manager  
Utilities  
Used the software for: 1-2 years

### "Excelent quality of product, hard to find"

April 25, 2025

5.0

My experience in working with Epixel is positive, I found collaboration, determination, willingness, availability, a team ready to act when I needed help. Our company is growing and changing very fast, and Epixel showed a great spirit in taking a challenge and turn it into a valid product. Then, there is another side, about how our customers feel in using Epixel's MLM. I had the real satisfaction when we migrated from the old software to Epixel's one, as everyone's feedback about the platform was saying that the MLM is user-friendy and intuitive. Thank you for doing what you promised!

Pros

Working with Epixel is like working with a family. We asked them to built a fully custom software, that can help each department do their job. It's a 2 years of hard work, performed by a very collaborative team, always available in my timezone, and ready to help for emergencies. Excellent service!

Cons

No cons to report. Their willingness to do things right the first time is impressive.

Review Source

Response from Epixel Solutions

May 5, 2025

Thank you for the wonderful feedback! We truly appreciate your trust and are glad our team and platform met your expectations. Looking forward to supporting your continued success!

TM

Tim M.  
IT Consultant  
Real Estate  
Used the software for: 6-12 months

### "Combine Excellent Customer Service with tracking and ease of use - Awesome! "

March 24, 2025

5.0

From the moment we engaged with Epixel, they have been willing and able to understand our requirements and have created an awesome package that our users love and continue to use.

Pros

The genealogy tree really helps users understand their value and their team's value to their income stream. It also provides easy access to the users downline and income generated by that downline.

Cons

As a real estate company, we are not tracking direct sales through this software therefore some of the features available like product reviews and returns will never be used.

Review Source

Response from Epixel Solutions

March 27, 2025

We appreciate your fantastic review on Capterra! It’s great to see you’re enjoying Epixel MLM, and your 9/10 recommendation means a lot. Your feedback keeps us motivated to deliver the best.Thank you.

APS

Aya Pelson S.  
IT Manager  
Gambling & Casinos  
Used the software for: Less than 6 months

### "Epixel MLM review"

January 28, 2026

5.0

All in all I'm very happy with the system and the team behind it. They have almost if not all everything that you will need from an MLM software.

Pros

The system is very straight forward and easy to understand. The team is very easy to talk to and is always there to support. And they always see to it that they understand clearly every request from customer.

Cons

So far, none that I can think of. Since all our requirements are already in place and maybe more than what we need.

Review Source

Response from Epixel Solutions

February 11, 2026

Thank you for taking the time to share such a thoughtful and encouraging review.

Bernard H.S. J.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Good software team with good price"

April 14, 2020

4.0

Pros

The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers. A wonderful group of people works at this company. I really appreciate their support and work ethic.

Cons

As we add new complex programs and upgrade some old ones, fixing glitches in the system has become part of the development process. And communicating with the team who are in a very different time zone has disrupted my bio cycle.

Review Source

Response from Epixel Solutions

July 10, 2020

Hi Bernard, Thank you for the review. Yes, after changing binary module to unilevel model, we faced a lot of difficulties, because of most of the compensation structure everything needs to re-migrated to the new business plan. We also provide the support and maintenance program in your timezone as well.

JP

Jairo P.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easiest MLM Software Out There!"

January 15, 2020

5.0

Pros

The Epixel MLM Software is so clean and user-friendly anybody can use it. Also their customer service is superb. They are always ready to help and are very responsive. They truly stand behind and guarantee their work!

Cons

I haven't found any cons so far. It's that good.

Review Source

Response from Epixel Solutions

January 17, 2020

Thank you so much for your feedback. We're happy you had a good time with team Epixel. It's a privilege and honor to work with you Hope to see you again soon!

RJ

Renu J.  
IT Engineer  
  
Used the software for: 6-12 months

### "I was very pleased Epixel MLM software . Highly recommendable multi linguistic MLM software!!! "

September 12, 2017

5.0

Pros

Multi-language support and multi-cryptocurrency support. Most of the cryptocurrency payment options are available with Epixel MLM Software modules.

Cons

Not much to talk about the cons but, can include voice input if possible. It will be an add-on for us.

Review Source

Response from Epixel Solutions

September 13, 2017

Thanks for your review ,

JR

Joey R.  
Administrator  
  
Used the software for: Less than 6 months

### "It was a great experience. Rep really was helpful and got me through the process."

March 26, 2018

5.0

Pros

I really enjoy the back office and the individual portals for each agent. This is going to make everything transparent for the agents and we all know that transparency is something that they really like.

Cons

I haven't had a disappointment yet. They have helped me with every question I have had. I definitely recommend this company to any one that is looking in getting started in a MLM.

Review Source

Response from Epixel Solutions

March 29, 2018

Hi Joey Rocha, Thanks for your Wonderful feedback and support. We are really glad to have you as a part of our company.

BK

Bill K.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent experience working with Epixel!"

October 4, 2017

5.0

Complete customization!

Pros

The best part about selecting Epixel was the partnership we have experienced with them. They are very responsive and work towards always satisfying our requests. I'm very happy that I choose them over the countless other options!

Review Source

Response from Epixel Solutions

October 5, 2017

Hello Bill, Thank you very much for your valuable review, Regards, Team Epixel

BB

Bozidar B.  
Director  
Cosmetics  
Used the software for: 1-2 years

### "Director of company"

May 6, 2025

5.0

For now, all is fine. We have grown of businesses. We don't need to pay expensive marketing to facebook and instagram anymore to get visibility.

Pros

Love because it is easy for users and for the company. The company has grown every hour.

Cons

I would like that they have an automatic payment system for customers, but I understand that this is for protection and security.

Review Source

Response from Epixel Solutions

May 8, 2025

We appreciate your feedback and are happy to see your progress. Thanks for the suggestion!

AD

Abraham D.  
CEO  
Retail  
Used the software for: 1-2 years

### "Quality and complete software."

April 13, 2025

5.0

Pros

Quality services and option to customize.

Cons

Price can be a bit high, and time zone is not ideal, but is only a matter of adjustment, they offer support at any time.

Review Source

Response from Epixel Solutions

April 23, 2025

Thanks for the great feedback! We're glad you value our quality and customization. We appreciate your flexibility with time zones — we're always here to support you!

LS

Lebone S.  
Co-Founder  
E-Learning  
Used the software for: 1-2 years

### "Feedback on Epixel"

July 5, 2024

5.0

It’s been incredible. The solution we were looking for works well and that’s thanks to Epixel.

Pros

They are solutions oriented and very professional.

Cons

I can’t think of anything. My expectations have been met each time.

Review Source

Response from Epixel Solutions

July 24, 2024

Thank you Lebone for such a wonderful review. We are excited to know that our product has met your expectations. It has been a great partnership, and we look forward to our continued relationship.

CA

Carlos A.  
Ceo  
E-Learning  
Used the software for: 1-2 years

### "Review"

October 10, 2023

5.0

The project manager and developers are professional and have good communication, but they take so long in easy things and the price for the monthly support is so expensive, making difficult to control our software and improve the things we want

Pros

The professionalism and once they software is out almost has no issues

Cons

The monthly full support is so expensive and it takes so long time to develop easy things, also the salesman told us that the software was ours and we can manage the hosting and changes in the future, but it was not the case.

Reason for choosing Epixel MLM

I like what the salesman told to us

Review Source

Response from Epixel Solutions

October 19, 2023

Hi Carlos, Thank you for taking your time to share your thoughts. We value your concern and take it seriously. We understand your concern regarding the pricing of our software and services. We continuously review our pricing structures to ensure that it aligns with the value we provide. We apologize for the delay and the inconvenience it may have caused. Your satisfaction is of utmost importance to us and we commit to improving our service to match your requirements. We appreciate your patience and support in standing with our team. Please feel free to contact us for any concerns in the future. We are here to address your concerns.

LF

Laurel F.  
Sales  
Marketing and Advertising  
Used the software for: 6-12 months

### "Why I love Epixel"

October 9, 2019

5.0

Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.

Pros

It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.

Cons

I have not yet found anything I do not like. Additionally, Epixel can and does customize per any requirement making it perfect for any company to have exactly what they want.

Reason for choosing Epixel MLM

Initially, we began looking at Epixel because they have a free demo right on their site that you can look at prior to calling them. All others required an appointment to see demo. Because we could view demo, we knew right away that Epixel was a cut above bot in look and features.

Review Source

Response from Epixel Solutions

October 25, 2019

Thank you for the appreciation and sparing your time to share a positive experience with us. We are happy to hear that our customization features met your requirements. With proper focus on the latest technology and innovations, we guarantee the easy to use system. We will make sure of such aspects to deliver what our customers need.

NP

Nolquis P.  
business management  
Shipbuilding  
Used the software for: 2+ years

### "excellent job"

May 16, 2022

5.0

The MLM system has helped us to have a rapid expansion and to obtain many more clients.

Pros

I really liked the professionalism with which they do their work, the way they treat us and are aware that everything goes well

Cons

I really like the fluidity and speed with which the system works

Review Source

Response from Epixel Solutions

May 31, 2022

Hi Nolquis, Thank you for taking the time out to give us such a fantastic review. We are extremely excited to know that your business have transformed positively with Epixel. We are glad to be part of your team and extend our whole hearted support to take your business forward in everyway possible. We consider ourselves lucky to have supportive customers like you!

Maheswar M.  
Sr Software Engineer  
Banking  
Used the software for: 1-2 years

### "Happy to work with Epixel"

January 27, 2021

5.0

Pros

I didn’t have to regret choosing Epixel to date. They deserve appreciation not only for their software but for their support. After associating with Epixel they never failed to support me in time of need. Their program is good as far I know. never faced any major trouble. Our team is happy with their work. The team is very flexible and ready to do what I need. Never hesitated

Cons

Initially I faced some communication gaps due to the time-zone issues, but they have resolved recently. Overall happy now.. Expecting the same support in future

Review Source

Response from Epixel Solutions

July 22, 2021

We are glad to hear from you. Your words motivates us to serve you better. We have extended our team across various time zones to ensure uninterrupted service. We are providing software support 24/7 and during weekends and holidays too. Thank You.

JN

Jonathan N.  
Building mlm software  
Computer Software  
Used the software for: 6-12 months

### "Work very nice "

February 2, 2022

5.0

Pros

I love this software. This company is very working team. I have appreciate with développer very good skills

Cons

Its easy too integrate and easy too use. Very like this

Review Source

Response from Epixel Solutions

February 16, 2022

Hi Jonathan, We are extremely glad to hear from you. Thank you for making us a part of your venture. We take pride in your happiness and dedicate it to the hard work of our devoted team. We will continue exploring ways beyond our capacities to serve you best.

Ronald K.  
Co-Founder at Easylyf Health Ltd  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The best software. Very supporting team"

August 25, 2019

5.0

I spotted ePixel on initial search itself. They are among the top providers of network marketing software. I feel the team is flexible to make any changes based on my expectation. Staffs are very supportive. My business is just started. Hope ePixel team will assist me to meet my organization goals.

Pros

They made reports as I need. I can control almost all options. We are using this for 6 months. No major errors found in calculations and registration. Still working with them for new features. Quality people.

Cons

The registration have 3 steps.. which I don't want. Now we are working to implement single page registration with payments for my company.

Review Source

Response from Epixel Solutions

August 30, 2019

Thank you for feedback. We will be including single-page registration feature in the upcoming version.

MR

Mohammed R.  
Projects Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome back-office with cool features"

January 14, 2020

5.0

Excellent service, Approachable and supportive staffs,

Pros

I always thought of implementing a new idea of online training for my distributors. And get proper tracking by setting goals. It was a mere idea and I shared it with epixel team. They provided exactly what I wanted to put in place.LMS feature is very helpful for training my distributors in the UAE and other Middle East countries. Still working with Epixel to implemented new features.. Thank you all

Cons

Time management ned bit improvement. My project is delayed for 10 days than agreed. But I am satisfied with the outcome.

Review Source

Response from Epixel Solutions

January 16, 2020

Thank you for your feedback. Top-notch customizations and multiple levels of testing for quality assurance resulted in an unexpected delay. We will make sure that the delivery will be on time.

VR

Verified Reviewer  
Home based Business and Network Marketing Industry  
Marketing and Advertising  
Used the software for: 1-2 years

### "Efficient team with good innovation"

December 17, 2019

5.0

Country specific features are their main highlight

Pros

The language can be set for different regions. Language is never a barrier anymore for my business and the innovative ideas they introduced helping me a lot. 

Cons

Theme switcher not available in their dashboard

Review Source

Response from Epixel Solutions

December 24, 2019

Thank you so much for taking the time to leave us this amazing review. We are providing theme switcher option in our customized demo. We strive to deliver great user experiences, with high-end customer satisfaction.