# Trackado Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trackado the right Contract Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156684/Trackado/reviews

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Trackado

4.5 (24)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 5th, 2026

# Reviews of Trackado

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

KL

Kieran L

Head of Legal & ComplianceConsumer Services, 10,001+ employeesUsed the software for: More than 2 years.

“it's fairly easy to set up and I think the the usability is mostly fine except for the issue below, which would be great if these could be fixed“

July 13, 2023

AL

Adeline L

Legal CounselInternet, 51 - 200 employeesUsed the software for: 6-12 months.

“Happy with Trackado so far but perhaps could have basic training video as part of induction for new user“

September 29, 2020

AL

Adeline L

Legal CounselInternet, 51 - 200 employeesUsed the software for: 6-12 months.

“It suits the organisation's needs and the interface is simple and easy to navigate.“

September 29, 2020

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ron Elius S.  
Freelance B2B Copywriter for the Food & Beverage Companies  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple and Powerful Tool for Contract Management"

October 10, 2018

5.0

Super Fast and Reliable!

Pros

As the title says, it’s simple and really powerful tool in Contract Management. The UI and UX for their Dashboard is smooth and it’s not Overwhelming in the eyes. You can navigate easily and it doesn’t feel clunky. The on-time reporting and analytics for your Contract is really on point, that’s why this Contract Management Tool is powerful.

Cons

I have no complaints or anything bad I can say when using this amazing Software. I hope they can add more features (that will not overwhelm me).

Review Source

FL

Flavio L.  
Group CFO  
Pharmaceuticals  
Used the software for: 1-2 years

### "Easy and fast contract managemente, very good value for company that starts from scrap"

July 17, 2023

5.0

Easy to implement, cost effective, good enough for our needs.

Pros

Easy access, web based and very fast implementation

Cons

Some feature not yet implemented like a reporting system

Alternatives considered

[Contractbook](https://www.capterra.com/p/165369/contractbook/)

Reason for choosing Trackado

the alternative product was much more complex to implement and seemed to us more focused for legal department rather then a full company spread (finance, purchase, sales, hr, etc.) as we did with .Anyway we did have a full demo and very good customer experience, we would have choose Contractbook if trackado didn't exist!

Review Source

Response from Trackado

July 31, 2023

Thanks for taking the time to review our product!

KL

Kieran L.  
Head of Legal & Compliance  
Consumer Services  
Used the software for: 2+ years

### "We need some changes..."

July 13, 2023

3.0

Pros

it's fairly easy to set up and I think the the usability is mostly fine except for the issue below, which would be great if these could be fixed

Cons

1) "I don’t like the search and filter in the repository…that’s the only thing I use and it is driving me mad when I cannot select a company from the filter"2) "Last time we had this feedback session, based on our feedback they have added a feature to right click agreements in Contracts – Repository to have an option to open a specific agreement in a new tab. I was wondering if there is a possibility to add the same function, but while we perform a search?(screenshot below) Currently you can only open an agreement, and if you go back, the search is reset"3) "Another minor comment with respect to the screenshot above. While I perform a search and have to go over the contracts – they appear in a very small window. I would like to ask for a possibility to expand the contracts window for a better visibility. Sometimes the window only displays 1 or 2 agreement in the window, since the line is expanded based on description of the contract"

Reason for choosing Trackado

The cost was easy to get approved

Review Source

Response from Trackado

July 31, 2023

Thanks so much for your review. We appreciate it! We are currently working on a redesigned search experience and we will definitely incorporate your feedback there. Filtering the repository by company should be possible. Feel free to reach out to our support team if this is not working as expected and they will help you and look into this.

CB

Christoph B.  
COO  
Hospitality  
Used the software for: Less than 6 months

### "Simple and user friendly tool to manage large amounts of contracts"

May 6, 2025

5.0

Simple to get started, reasonably priced and easy to handle for people managing large amount of contract data

Pros

Simple interface, alert functions about timing / trigger events (extension, options, etc.) and ability to populate data into the tool to make deployment easiert

Cons

Financial data cannot be used to calculate within the tool - all entries are hard coded and can only be used with a comment / explanatory field. However, it is not possible to use fields from previous months / years to calculate contract value (which leads to doing the calc outside of the tool - double work)

Review Source

Response from Trackado

June 5, 2025

Thanks for the great feedback! We're happy to hear the tool is helping you manage contracts more easily. Regarding financial calculations: feel free to reach out to our team; we'd love to explore options with you!

EK

Elmarie K.  
Company Secretary  
Insurance  
Used the software for: 6-12 months

### "It would be good to have the system integrated with LightHub."

July 12, 2023

5.0

Overall, I like the system and my view is that it is a great initiative.

Pros

I have a template available to work on and that there is a record of the progress made and the person who has made the last review.

Cons

In some instances, I already have a template of the agreement, i.e. a Broker agreement, and I cannot proceed with these agreements unless the changes have been accepted by the specific department. This is very time consuming because it also depends on the person reviewing the agreement's availability.

Reason for choosing Trackado

The choice was made by our \[sensitive content hidden\] of Legal.

Review Source

Response from Trackado

July 31, 2023

Thanks for taking the time to give us feedback! We will look into further integration possibilities.

AJ

Aja J.  
Quality and Compliance Executive  
Legal Services  
Used the software for: 1-2 years

### "Great tool for administering our contract management with suppliers"

April 24, 2024

5.0

Very positive, i would not be able to deal with the number of contracts we have successfully without . My queries have all been answered quickly and I have had teams meeting from the UK to resolve an issue with duplication I love the fact that the system is so accessible and easy to use

Pros

Ease of use. Actions are quick to create and work on. Reminders via email tell me exactly what I need to do to ensure contacts are kept up to date. If you set up a contract fully at the start you don't have to think about doing the tasks manually

Cons

N/A I have no issues with the system, it can be set up to provide you with all your requirements for contract review/updates

Review Source

Response from Trackado

May 10, 2024

Thank you very much for giving us feedback! And we are glad to hear that you are satisfied with our offering!

FF

Filippo F.  
Web Area Specialist  
Retail  
Used the software for: 2+ years

### "Trackado easy adoption"

July 13, 2023

5.0

Our experience with is definitely positive: besides the users satisfaction, the IT Dept. has not been involved at all after the initial starting phase, no problems or issues whatsoever, so the chosen solution has been very positively received at various levels.

Pros

Introducing in our financial dept. has been quick and easy, without need to read long docs or follow classes or training: Trackado quickly slipped into our workflow with no issues.

Cons

The only aspect that has raised (little) concerns is the number of email alerts: apparently the users using have not been able to reduce this number nor they have insisted too much in asking for it (like, better a few too much than not enough).

Reason for choosing Trackado

looked much simpler to use right at first sight.

Review Source

Response from Trackado

July 31, 2023

Thanks for taking the time to give us feedback! We really appreciate it! Regarding the number of email alerts: The frequency and amount of email notifications is customizable. Feel free to reach out to our support team and they will be able to provide you with more information and guidance.

FA

Feroza A.  
Executive Head - Legal  
Retail  
Used the software for: 2+ years

### "Tracking made Easy with Trackado"

July 17, 2023

5.0

It is excellent and has made the task of tracking contracts very easy.

Pros

It has become an essential tool for tracking of contract end dates and events. The features to load as many essential events/notes is most useful. It was very easy to learn to use.

Cons

It is a very useful software. The task of keeping track of contracts and events relative thereto can be cumbersome, however this software has removed such difficulty.

Review Source

Response from Trackado

July 31, 2023

Thank you for your review. Glad to hear that you like our product!

GJ

Griselle J.  
Legal Analyst and claims specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Trackado in my company"

July 20, 2023

5.0

Pros

It's easy to use and have a software to efficiently the tracking of legal contracts.

Cons

Everything is fine to me. The software is easy to use and accessible for the company.

Review Source

Response from Trackado

July 31, 2023

Thank you so much for providing us with your feedback! Glad to hear that you are happy with the product!

JL

Jason L.  
Supplier & Contracts Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Best bang for buck"

July 11, 2023

4.0

Pros

although relatively basic it is a great place to start without breaking the bank so you can see the benefits available.

Cons

the dashboards could be improved along with the tracking of spending improved.

Review Source

Response from Trackado

July 31, 2023

Thanks for taking the time to give us feedback!

DB

Dee B.  
Director of Administration  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Excellent Product"

September 15, 2020

5.0

allows me to monitor contracts, to never let any expire and helps with budgeting because we are able to see the cost involved with each contract. You can assign a responsible person and that person is notified before the contract is due to end/expire.

Pros

The product is very easy to use and is a wonderful tool to track contracts.

Cons

There are no features that I didn't like about the software.

Reason for choosing Trackado

Costs and ease of use. We had contracts downloaded to an excel spreadsheet and was able to upload into .

Review Source

Response from Trackado

September 25, 2020

Thanks for the review! Glad to hear that you like the product!

LO

Lars O.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "A very powerful tool for handling our contracts"

September 11, 2017

5.0

The biggest benefit of this software is control. We can feel much more relaxed since the software gives us all info we need, at the times we need it.

Pros

\* Simple and self explaining \* Modern design \* Offers to-do lists, financial info and help for strategic decisions We are using this software for administrating our long term rental contracts. The dashboard gives us a nice overview and it can easily show you forecasts for upcoming revenues. It also keeps track of important dates related to each contract, and gives us reminders for specific events.

Cons

With a good API this product would be even better and more helpful. I hope this is something that is discussed internally.

Review Source

VR

Verified Reviewer  
Security Guard  
  
Used the software for: Less than 6 months

### "Modern design and easy to use"

April 16, 2018

5.0

Pros

We've been able to keep better track of our contracts since switching to this software and are able to track dates much easier.

Cons

I have not encounter any issues while using and the updates they consistently push don't leave much room for error!

Review Source

JAT

José Antonio T.  
Control Interno y de Gestión  
Architecture & Planning  
Used the software for: 1-2 years

### "Una buena opción"

July 17, 2023

3.0

Es una buena opción para hacer seguimiento de tus contratos y obligaciones

Pros

Facilidad de uso y facilidad de implemetnación

Cons

La estructura está muy definida y hace que te tengas que adaptar a ella.

Review Source

Response from Trackado

July 31, 2023

Thanks a lot for your feedback!

AL

Adeline L.  
Legal Counsel  
Internet  
Used the software for: 6-12 months

### "Easy to use tool for contract management"

September 29, 2020

4.0

Happy with so far but perhaps could have basic training video as part of induction for new user

Pros

From my personal experience from sourcing for a tool that is user friendly, practical, good functionalities and within the price range was quite a challenge until I discovered . It suits the organisation's needs and the interface is simple and easy to navigate.

Cons

the notification/renewal options are quite confusing

Review Source

Response from Trackado

October 5, 2020

Thanks for the review and the constructive feedback! We will look into how we can further optimize our on-boarding process for new users.

OR

Oliver R.  
  
  
Used the software for:

### "Excellent App for Contract Management. Great Support from the Team. Highly Recommended!"

December 20, 2016

5.0

We use to store our company's contracts and to keep track of the related milestones. The app allows us to have everything in one place and to be able to access the contract information including the original documents from anywhere, which is great. The built-in calendar gives us an overview of all our action points and we are automatically reminded of important deadlines by email. Furthermore, if you invest some time to properly specify the costs/revenues of your contracts you will get great insights in your contract spend and revenue since Trackado offers good reporting capabilities. The app is user-friendly and nicely designed and it was easy for us to get started on our own. However, we still needed to address some specific questions to their team. They responded quickly and helped us to get the most out of the application. The application fulfills our specific requirements already at this point of time but from our contact with their team we know that they are working on implementing even more functionality, which will make a very good product even better.

Review Source

AS

Ann S.  
Business Development Executive  
Information Technology and Services  
Used the software for: I used a free trial

### "Pretty Good Tool!!"

August 19, 2021

4.0

It is a simple and easy tool to use and saves me time and money!

Pros

This product is great because it notifies me when contract renewals are due!

Cons

So far I don't have any complaints. But maybe add some additional features.

Review Source

Response from Trackado

August 26, 2021

Thanks for taking the time to give us feedback! We will continue to add features to the product!

Pia D.  
Project/Tours Manager  
  
Used the software for: 6-12 months

### "Easy to use!"

July 30, 2018

4.0

Pros

Its been a good software to make contracts and get an overview of them. Its' quiet easy to use. It has been very useful to have a standard look of our contracts and easy to keep track of them for everyone in the business.

Cons

It is quiet simple, therefore some features are missing. Hopefully this will be changed in the future.

Review Source

VR

Verified Reviewer  
Business and Programmes Assistant  
Management Consulting  
Used the software for: I used a free trial

### "Excellent Contract Management Tool "

November 20, 2018

4.0

Pros

I find it easy and simple to use to manage contracts.

Cons

It would be great if it had more features. Other than that, I think it’s a really good tool.

Review Source

Response from Trackado

November 21, 2018

Thanks for your feedback! We are actively developing our product and are constantly adding new features. So, stay tuned for new functionality. And don't hesitate to reach out to us directly if there is a particular feature you would like to see. We'd be happy to discuss it!

LD

Lars D.  
Senior Sourcing and Contracting Manager  
Maritime  
Used the software for: 1-2 years

### "Very easy to use contract management tool"

September 24, 2020

4.0

Very good

Pros

Easy to use and establish. Good support.

Cons

Contracts in our business is ofthen associated with assets. Could recommend including an asset object and attach contracts to one or more asset objects.

Review Source

Response from Trackado

September 25, 2020

Thanks a lot for taking the time to give us feedback!

Steve S.  
Marketing Executive  
Computer Software  
Used the software for: Less than 6 months

### "Trackado was a super easy and simple application to use. It didn't took us more than 10 minutes."

November 8, 2017

5.0

Getting my contracts organized in a single place.

Pros

Most of all its ease of use and the brilliant alerts and notifications in place. Such things keeps us on top of our contracts so that we don't lose the sight of contracts. Some other software's we used previously were good at documenting contracts but they lacked the timely alerts we wanted on contracts. nails it down to even if we add a contract an year ago and forgot about it, people still know when then time is there.

Cons

More workflow features could have been added to make it much more powerful. However, all in all, it has everything a small / mid business needs for managing contracts.

Review Source

VR

Verified Reviewer  
Chief Growth Officer  
Internet  
Used the software for: Less than 6 months

### "Solid tool for contract management"

August 9, 2020

4.0

Pros

\- Paid off for us thanks to notifications of contract due dates - Helpful support team - Not cluttered with features

Cons

\- Contract upload could be less time consuming, that is definitely the "annoying" part of contract management software - Integrations to cloud storage would be valuable

Review Source

Response from Trackado

August 17, 2020

Thanks for your feedback! We are happy to hear that Trackado improved your contract management process! Thanks also for the suggestion regarding improvements for the contract upload. We have understood that this is a concern and we are working on enhancements in this area. We will launch public APIs soon and we are also working on additional integrations to streamline the process of getting your data into Trackado.

CS

Corinna S.  
Legal Counsel  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very good tool that helps to facilitate business"

September 15, 2020

5.0

Helps me in my daily tasks, connects business departments

Pros

Easy handling, structured overview, excellent support, facilitates business, good reporting tools

Cons

there is nothing I don't like, one pro is that it is very well structured

Reason for choosing Trackado

It convinced me from the very beginning, easy handling, structured overview, excellent support, facilitates business, good reporting tool

Review Source

Response from Trackado

September 25, 2020

Thanks for your feedback! We are happy to hear that you are satisfied with our services!

MN

Marjan N.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Trackado does everything we need and more!"

September 27, 2017

4.0

Finally, we have proper system support for contract filing, milestone monitoring and financial reporting. I really recommend the tool and the team to any company wanting to get their contracts under control.

Pros

The application is easy to use and has a very user-friendly design. The reminder functionality and financial reporting capabilities are powerful.

Cons

Occasionally there might be a small glitch or bug. But their support and engineering team is great and they resolve problems very fast!

Review Source

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