# Page 4 | WorkTango Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is WorkTango the right Employee Engagement solution for you? Explore 214 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156177/WorkTango/reviews

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WorkTango

4.9 (214)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 4 - Reviews of WorkTango

## Showing most helpful reviews

Showing 76-100 of 214 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HW

Hasini W.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Easy Surveys"

May 29, 2024

4.0

I have engaged with worktango employee engagement surveys and I feel confident to recommend it to others.

Pros

The templates, different formats and reporting features are cool. As an employee we can have personal development goals to achieve with the rewards program and that's a plus point.

Cons

I have experienced some slowness and technical failures while using.

Review Source

Response from WorkTango

June 11, 2024

Thank you for your feedback, Hasini!

PS

Phil S.  
Advanced Support and DevOps  
Consumer Electronics  
Used the software for: 2+ years

### "WorkTango will help build a collaborative and team oriented company. "

March 31, 2023

5.0

Overall, the program has been very beneficial for our company.

Pros

WorkTango allows employees to easily recognize the activities of others that impact their work day. None of us can do our jobs without the support of others. Often, colleagues jump in to assist with an activity or take on something extra supporting the company's mission. Recognizing a colleague for going out of their way to help is rewarding to all involved.

Cons

WorkTango was VERY slow to fix bugs with the mobile apps. It took over a year to resolve the issues with the mobile apps. Employees were unable to have the extra option to easily send recognition or process a reward activity.

Review Source

HC

Heather C.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very User Friendly"

February 6, 2024

4.0

Overall, I enjoy utilizing WorkTango. Staff seem to appreciate that it's very user-friendly. We utilize this with managers as well as state agencies that look to see feedback with staff, and it makes things very simple to show with data.

Pros

I love how user-friendly this program is! Nearly all of our staff are able to access it without assistance. On occasion, the app does crash, but it is usually resolved by signing back into the app.

Cons

No real complaints. There are a lot of notifications, but that is just part of it.

Review Source

KR

Karen R.  
Vice President Human Resources  
Insurance  
Used the software for: 2+ years

### "The best recognition and rewards tool"

March 21, 2023

5.0

Pros

We implemented WorkTango when it was originally YouEarnedIt in 2016. The ease of implementation was impressive. With various name changes, the product has always been easy to use, impactful in creating a culture of recognition, and innovating in new features. The flexibility is one of the best features. It allows us to use and customize the tool as needed.

Cons

I can't think of any negative things other than the occasional issue with e-gift cards and other products in the WorkTango rewards catalog.

Review Source

VR

Verified Reviewer  
SVP People Strategy  
Computer & Network Security  
Used the software for: 1-2 years

### "Enhancement to Our Existing Recognition Vehicle"

February 7, 2024

5.0

The implementataion process could have used more hand holding and documentation. Overall, we are happy the platform and have incorporated it as an enhancement to our existing recognition vehicle.

Pros

The integration into our Microsoft Teams exisitng "Kudos" channel.

Cons

The value of 1 point being 1 penny. I suggest increasing the points value.

Alternatives considered

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)

Review Source

Michael M.  
Talent & Organizational Development Program Manager  
Insurance  
Used the software for: Less than 6 months

### "Quality Survey Platform with an Exceptional Support Team"

May 6, 2020

5.0

My experience has been, overall, very positive so far. We've only been partnered with WorkTango for a few months, but the team has been absolute rock stars in supporting our strategy during COVID19 and we look forward to seeing the platform continue to evolve and grow.

Pros

We've been live with WorkTango for just a couple of months. We launched at a weird time- we were planning to go with a full engagement survey in several months, but due to COVID19 we were forced to launch a pulse survey much sooner. That means our strategy was shifting from the very beginning. The customer success team has gone above and beyond to help with this work. The implementation of the software was smooth, and the platform seems flexible enough to support anything we could ask for right now. Really excited to see the newest upgrades to the system!

Cons

The biggest areas of opportunity are in areas that WorkTango is already solving for with their new updates, and will no longer be an issue by the time we launch. Specifically I am most looking forward to having the ability to combine demographics for reporting, more intuitive hierarchy building and editing, and an even better user experience on the platform.

Review Source

BP

Benjamin P.  
Pharmacy Tech 1  
Medical Practice  
Used the software for: 1-2 years

### "Work Tango"

March 8, 2023

5.0

I really like seeing what others are doing well and having others tell me what I am doing well. Knowing that you helped someone enough for them to say something really makes you know that you are doing the right thing.

Pros

I really like how you can give points to people as a recognition that they have done something great. Those points can then be exchanged for items. I also love that you can "high five" someone to give them extra points when you see someone else recognized them for doing something great.

Cons

It takes a long time to gather enough points for the really good items. The items are more expensive than you can buy in a store.

Review Source

LA

Louise A.  
HR Manager, People Services  
Higher Education  
Used the software for: 1-2 years

### "Recommendation - passing it on"

February 1, 2024

5.0

5\* for the Employee Engagement Survey. I'm looking forward to running this again.

Pros

I was recommended WorkTango by a colleague in the same industry but different organization. The difference between our previous vendor and WorkTango was amazing. Having such flexibility in the setup, the platform, and accessing the data in various ways was a complete game changer for us. The platform is easy to use and the data options seem endless. I really appreciated the support we received from WorkTango in the set up and also the overview and analysis they gave afterwards was so thorough.

Cons

I actually can't think of anything other than the contract signing took a little bit of back and forth.

Reason for choosing WorkTango

None, I went with the recommendation from my colleague.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I put Google Sheets above but it was actually BCStats, they weren't on your list. Flexibility, better platform, much better data...and cheaper!

Review Source

AM

Afton M.  
Marketing & Communications  
Retail  
Used the software for: 6-12 months

### "TLH Tangos!"

March 10, 2023

5.0

Communication, overall, has been better.

Pros

The voice that I feel is given to our team through WorkTango is what I like most about the platform. This helps be in the "know" too seeing as out locations are all across Texas.

Cons

The overall buy-in has been slow. I wish our team had the same Culture training as others so they would understand the importance of WorkTango!

Alternatives considered

[Pro Crew Schedule](https://www.capterra.com/p/196771/Pro-Crew-Schedule/)

Reason for choosing WorkTango

Our new hore, VP of Operations used the platform at another company and integrated the platform into our company. Thankful for this positive business move.

Review Source

MF

Missy F.  
Recruiting Specialist  
Events Services  
Used the software for: 2+ years

### "Great Tool to Give Employees Benefits and Recognize Colleagues "

February 1, 2024

5.0

I think that my overall experience with WorkTango is positive and I would recommend it to small companies looking to provide an added benefit without breaking the bank.

Pros

I love being able to recognize my colleagues while giving them an added benefit just for doing the things we hope all employees want to do.

Cons

Nothing really, it is a great tool and I love using it!

Review Source

MO

Michael O.  
Chief Program Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Work Tango makes employee recognition meaningful and easy!"

February 13, 2024

5.0

Work Tango provides an employee recognition system that is supported by theories of behavior reinforcement and modification, so it is sound. The tool allows us to easily recognize one another's milestones and performance in ways that can be shared across our teams. And the points earned can be redeemed in ways that are customized to each individual.

Pros

The Work Tango platform really provides an easy way for supervisors and staff peers to recognize performance, milestones and more. Very easy. And the points then are able to be used is a personally-tailored way by the employee.

Cons

Work Tango is not inexpensive, so we have had to be thoughtful in our participation. But we feel the value has proven to surpass the expense.

Review Source

VR

Verified Reviewer  
Independent Landman  
Marketing and Advertising  
Used the software for: 2+ years

### "One of the best programs to motivate and reward team members!"

November 4, 2018

5.0

The pros definitely outweigh the cons. Some people may take advantage of the system, but that goes for anything. It's better to focus on the positive side of things and reward those who definitely deserves it!

Pros

This was definitely a first of it's kind. I love how YouEarnedIt provided a platform to motivate and reward team members. The prizes were awesome, but I'd say the best part is the recognition that is actually announced to the entire company. It made me feel really good when someone gave me a shoutout over the YouEarnedIt platform! Kudos to this company for creating something like this!

Cons

The only downside to YouEarnedIt would be an internal one. I noticed some of my colleagues would give each other points just for the hell of it, or because the points were about to expire by the end of the month.

Review Source

OG

Osvaldo G.  
Ing. Electrico  
Information Technology and Services  
Used the software for: 1-2 years

### "Es una gran aplicacion."

July 21, 2023

5.0

Pros

Me gusta que tenga un gran catalogo de modelos de encuestas de todo tipo.

Cons

Ultimamente han estado solucionando errores minimos que tenia por medio de actualziaciones.

Review Source

TF

Theresa F.  
Administrative assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review work tango"

February 6, 2024

5.0

I enjoy giving reward points and receiving points as recognition

Pros

Reward choices are very nice there is a variety of things to chose from

Cons

There wasnt anything i havent liked about work tango

Review Source

RH

Risa H.  
HR Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Love using WorkTango"

March 15, 2023

5.0

We were looking for a platform that with more features than our previous which only had surveys. Our employees love recognizing their peers and being able to "give" and earn points. Its great that they can redeem for items that are meaningful to them.

Pros

WorkTango is fun and easy to use and keeps employees engaged. The implementation was easy with lots of training sessions provided. Our rep, Brandon, is great as well.

Cons

I would like to see more customizable functionality within the Goal feature. The reporting could use some work.

Review Source

TA

Thafir A.  
HR Operations Analyst  
Education Management  
Used the software for: 2+ years

### "Worktango equals value!"

March 6, 2023

5.0

I think being able to show recognition by offering employees more than just a simple star sticker or laminated A4 paper with "Hardest working employee" printed on it. It gives employees the chance to have their efforts seen but then also felt through rewards that can be used not only for spoils but also every day needs, which I am grateful for.

Pros

It allows for recognition to be more than just mere words and follows that up with action and value gain. I appreciate our company making use of this software.

Cons

The only thing I can think of is perhaps more ways to show recognition (whether that be more options than just points to send or more gift cards/rewards to choose from).

Review Source

JR

Jenn R.  
Project Manager  
Insurance  
Used the software for: 2+ years

### "Capterra Review"

March 2, 2023

5.0

Pros

I love that I can send coworkers positive reviews and thanks you in real time, as well as watch for upcoming birthdays.

Cons

I wish I received more points to share with coworkers. I send a lot of recognition and tend to run out the first month.

Review Source

JL

JESSICA L.  
Executive Assistant  
Food & Beverages  
Used the software for: 1-2 years

### "Employee Retention"

February 9, 2024

4.0

Pros

Points and rewards the employees like to be able to see points.

Cons

Uploads have to be manipulated as our system doesnt mesh with WorkTango

Review Source

LR

Linda R.  
Case Management Representative  
Financial Services  
Used the software for: 1-2 years

### "Love this program"

March 3, 2023

5.0

It is a great program that allows you to very easily to recognize employees.

Pros

It is quick and easy to recognize employees.

Cons

Sometimes when trying to go to the "incentives" page, it keeps going back to the home page so you have to keep hitting the incentives page.

Review Source

DR

David R.  
Vice President of Operations  
Warehousing  
Used the software for: Less than 6 months

### "Reward & Recognition Platform"

February 2, 2024

5.0

Work Tango support group was super helpful in launching, training, and ensuring we were successful. I do enjoy the platform and feel it's very useful and worthwhile.

Pros

Being able to recognize and reward our employees is so very important to our success as an organization.

Cons

I do wish there was the option to post pictures on the platform. We host a variety of employee meetings and events and it would be nice to be able to share them across the organization.

Reason for choosing WorkTango

The feel and usability of the WorkTango product just seemed to fit our culture better.

Review Source

SH

Shelly H.  
Director of People and Culture  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Worktango customer"

February 1, 2024

4.0

We like the system but often feel we pay too much for the time we actually use it.

Pros

It is very easy to use and really like the analytics

Cons

Pretty expensive and does not integrate with other systems. customer service was better when we started 3 years ago and when the model changed there was not enough communication about the change. I also feel like the improvement plans could be more robust with things other than articles. An integration for additional supervisor/manager training videos would be beneficial. A section on just completed your annual engagement survey not what....

Review Source

VR

Verified Reviewer  
Sr. Manager, Engagement Management  
Marketing and Advertising  
Used the software for: 1-2 years

### "Kazoo great for employee recognition, okay for goals"

July 21, 2020

4.0

Very happy with the employee recognition & rewards sections as mentioned above. It's very similar to a social feed view, with lots of various filters by teams/departments, etc. Goal setting portion is just average.

Pros

The employee recognition portion is fantastic - if I was scoring on this alone, I would have given 5's. It's easy to recognize employees and also earn rewards, give team members points, etc.

Cons

I don't like the goal setting portion as much. The workflow isn't as intuitive. We switched over from Reflektive, which had employee complaints, but the workflow wasn't really much better than Reflektive. It does have slightly more features, but could be improved for a better user experience.

Switched from

[Reflektive](https://www.capterra.com/p/158192/Reflektive/)

Employee complaints about workflow for goal setting in Reflektive

Review Source

BB

Britney B.  
Supervisor  
Insurance  
Used the software for: 2+ years

### "The part about Kazoo"

March 3, 2023

5.0

The website is easy to use, similar to facebook but allows a much more professional look & utilization.

Pros

The recognition our employees get to see and feel in real time. The ability to have a place to express gratitude for hard work and daily dedication. The website is easy to use, similar to facebook but allows a much more professional look & utilization.

Cons

We aren't allowed to see too much in the past, much of the recognition after a while become archived.

Review Source

Rupesh M.  
Lease Abstractor III  
Real Estate  
Used the software for: Less than 6 months

### "Innovative way to recognise "

March 1, 2024

5.0

This is the first organisation where I’m using WorkTango & it is a very good experience.

Pros

Easy & creative way to appreciate & recognise colleagues in a busy work environment that brings smiles.

Cons

More incentive opportunities can be introduced

Review Source

MV

Manish V.  
Technical Support Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Customer End Review"

March 3, 2023

5.0

It is really nice using this software.

Pros

User InterfaceEase of accessEasy Navigation

Cons

More brand vouchers should have added.Catalog lacks some of the famous brands voucher.Product and vouchers order delivery is not so good.

Review Source

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