# ClearEvent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClearEvent the right Event Check In solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156119/ClearEvent/reviews --- ClearEvent 4.6 (34) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ClearEvent Ease of use 4.3 Customer Service 5.0 ## Pros and Cons in Reviews KV Kenneth V PrinicpalConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Clear Event offers a complete event management system and full support team to help us middle-aged, tech challenged users cross over into the new world.“ October 3, 2023 SC Scott C Vendor Committee ChairCivic & Social Organization, 11 - 50 employeesUsed the software for: Less than 6 months. “The mobile interface for the event management portal doesn't size to where I could approve vendors from my phone.“ November 11, 2024 KV Kenneth V PrinicpalConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “This has placed me in multiple contacts with their customer support and their service has been outstanding.“ October 3, 2023 JH John H FounderTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “The budgeting tools are in that grey area where we try to keep track of "actual" vs budgeted, but for expenses tracking the hotels make it so convoluted that we are doing our budgeted vs actual for expenses on a separate spreadsheet. “ May 15, 2023 MS Morgan S Operations & Events CoordinatorReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months. “The budget feature is fantastic as well as the communication features.“ February 16, 2023 TF Teri F Assistant Chair for PFD Frontier Days ParadeEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “It is difficult to choose what features of this software are most impressive or impactful.“ January 13, 2023 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pamela A. L. Program Coordinator, Algur H. Meadows Center for Entrepreneurial Studies Higher Education Used the software for: 6-12 months ### "Very affordable and great for educational institutes who have corporate events!" March 5, 2020 4.0 Considering we are an educational institution who offers unique events to our corporate community to raise scholarships, ClearEvent has been the best product hands down to save money and get the important event management tools needed. Pros It's great for keeping all your information in one place. Very affordable considering all the options available. They are always fast to respond and consider all requests provided to them. Highly recommend considering ClearEvent. Cons We are hoping there will be a check-in process for registrants soon. Reason for choosing ClearEvent Pricing, the quality of customer service and the features. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) They stopped offering a check-in option without warning their customers. They also started doing less for event management and more for marketing offerings. Review Source Response from ClearEvent September 14, 2020 Thanks Pamela for your great feedback! We're very excited to let you know that we've expanded our registration check-in capabilities to meet your needs. We're also adding more great features regularly. Watch for product updates! BO Britney O. Executive Director Events Services Used the software for: Less than 6 months ### "You Won't Find a More Responsive Support For Event Management Software" April 17, 2024 4.0 From my first interaction with Francis doing a ClearEvent Demo, to working with two events inside the ClearEvent software I have been an ecstatic customer. While any initial set-up with a well-planned event is a lot on the front-end, ClearEvent's support has been stellar. Additionally, knowing I can rollover the event to another, I know that all the attention to detail in the beginning will make the future management of events both more efficient and better organized. The value for your money has far exceeded my expectations, and, because of their receptiveness to hearing feedback, I look forward to any software improvements in the future. Pros I am so happy with my purchase of the ClearEvent Software. First, and foremost, I truly appreciate the quick response time when I ask for help. The messaging component makes it really easy to chat and it keeps a running record of our conversations to look back at. I requested various items for the software and the ClearEvent team was able to make it into functionality. Cons The thing I like least about ClearEvent is not being able to change a fee type in a registration once the registrant completes the process. I have provided feedback to ClearEvent on it and, once again, they are very receptive to the information to see about ways they can make improvements. Alternatives considered [FestivalPro](https://www.capterra.com/p/151939/FestivalPro/) Reason for choosing ClearEvent Demo and responsiveness by ClearEvent staff was stellar. The price of the software was reasonable. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I made the switch because, as a staff of one, I needed to improve my efficiency and abilities to delegate tasks easier. I also was concerned that all my event organization would be difficult to hand over to any replacement staff and knowing ClearEvent was a "one-stop" shop, if you will, encouraged me to move systems. Review Source Response from ClearEvent May 3, 2024 Thank you for your fantastic review, Britney! We’re thrilled to hear that our support and functionalities have exceeded your expectations. Your positive feedback on our quick response times and the personalized assistance from \*\*\*\*\*\*\*\*\*\* and our team truly inspires us. We understand your concerns about modifying registration fee types post-completion and are actively exploring solutions to enhance this aspect of our software. Your insights are invaluable to us, and we’re committed to continuous improvement. We're excited to support your future events and are here for any further feedback or assistance you might need. Thanks for choosing ClearEvent and for your trust in us to help manage your events efficiently! JB Jeff B. Festival Director Non-Profit Organization Management Used the software for: 1-2 years ### "Clearevent" August 7, 2018 3.0 It's nice to have a mutual budget. Very helpful. I like the organizational aspects. It's really quite functional and useful, just not as quick or intuitive as I would like. Pros Customer Service. Always willing to work together to make the software better. Cons I find it isn't as user friendly as I want it to be. Always seems a bit confusing, but it's tough to explain. It also doesn't load as fast as I need it to. Review Source Response from ClearEvent March 11, 2020 Hi Jeff, We'd love to chat with you to better understand your needs. Someone on our support team will be in touch to see how we can help (if they haven't already done so). We may have suggestions to improve your experience. KV Kenneth V. Prinicpal Consumer Services Used the software for: 1-2 years ### "Tech Challenged But Event Succeeded With Clear Event" October 3, 2023 4.0 Pros Clear Event offers a complete event management system and full support team to help us middle-aged, tech challenged users cross over into the new world. We promote a mid-sized event (500-600 ppl) and this app has helped to facilitate efficiency and accountability. I lost my tech person and have had to learn and do many of the back-end items myself. This has placed me in multiple contacts with their customer support and their service has been outstanding. They have went above and beyond to understand my event, my goals and teach me how to make it a reality within the platform. Cons If there is anything negative I would say is to keep in mind users like me who do not use tech or are in constant on the job learning mode. Think about the ease of finding subject matter. I think this can be achieved by involving non frequent tech people in your overview videos to understand how we may think which is quite different then the tech brain until we understand it. Otherwise, every time we use the app we feel like we have to relearn or learn the processes. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Clear Event was brought to me as a more complete solution Review Source Response from ClearEvent October 5, 2023 Hi Kenneth! Thanks so much for taking the time to share your insightful review on the ClearEvent management platform! We're thrilled to hear that our system and dedicated support team were instrumental in ensuring the success of your event, especially during challenging times. Your feedback about catering to users who might be less tech-savvy is invaluable. We're constantly striving to make our platform user-friendly for everyone, and we'll definitely consider your suggestion about involving non-frequent tech users in our overview videos. Our ultimate goal is to make ClearEvent intuitive for all, and we appreciate your perspective on how we can improve. Again, thank you for choosing ClearEvent and for your constructive feedback. We're committed to supporting and guiding you through all your future events. Warm regards JC Jody C. Education Coordinator Hospital & Health Care Used the software for: 1-2 years ### "User friendly with friendly support!" April 16, 2025 5.0 It has been a great experience using this event registration platform. Once our account was set up, I had a meeting with \[sensitive content hidden\] who walked me through the entire process of creating and managing an event. He was thorough and made everything easy to understand. In the first few months, whenever I had a question, I would send a message through the chat support—and in most cases, I received a response within 5 to 20 minutes, which was incredibly helpful. Running reports is straightforward, and receiving registration payments is quick and seamless. Overall, the platform has been user-friendly, efficient, and well-supported. Pros It's very easy to use! If you do run into an issue the staff is there to help. Cons Not having conditional logic. We often have registrations where spouses are able to come: an example Are you bringing your spouse? yes takes you to a page to fill on your spouse no take you to the next question Review Source Response from ClearEvent April 17, 2025 Thank you so much for your thoughtful review and kind words, Jody! We’re thrilled to hear that ClearEvent has been a helpful, user-friendly tool for your team—and that our support team has made a positive impact during your journey. 😊 We really appreciate you pointing out the need for conditional logic in your registration process—great news! ClearEvent does support conditional rules within custom registration forms, and it sounds like your use case is a perfect fit for that feature. I’ll make sure a member of our team reaches out to personally walk you through how to set it up so you can create a smoother experience for your registrants. Thanks again for taking the time to share your feedback and for being a part of the ClearEvent community! The ClearEvent Team SC Scott C. Vendor Committee Chair Civic & Social Organization Used the software for: Less than 6 months ### "Easy to use platform, has helped to streamline our vendor registration" November 11, 2024 5.0 Easy to use, support has been very responsive, and I'm happy with the platform. Pros Easy to use and copy events from previous years to streamline setup for the next year. Cons The mobile interface for the event management portal doesn't size to where I could approve vendors from my phone. Review Source Response from ClearEvent November 18, 2024 Hi Scott, Thank you for your review and for sharing your experience with ClearEvent! We’re thrilled to hear that the platform has streamlined your vendor registration process and simplified event setup, especially for next year. We appreciate your feedback about accessing the event management portal on a mobile. While it’s not currently optimized for mobile due to the data and features it handles, we’re exploring ways to enhance workflows like vendor approvals in the future. The event management platform is built for desktop use. That said, we’re proud to share that the event web app/portal is fully mobile-optimized, ensuring guests, vendors, and other participants can easily access event information from any device. We’re so glad you’ve found the platform easy to use and our support team responsive. Thanks again for your valuable input—it helps us continue to improve! Melanie B. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Great Value! " April 7, 2023 5.0 Really straightforward and simple. \[sensitive content hidden\] answered all our questions right away and continues to provide support when needed. Pros Ease of use and our rep \[sensitive content hidden\] has been incredibly helpful and responsive! Cons This is not applicable. There is nothing we don't like about it. Reason for choosing ClearEvent Scale and price. Switched from [EROnline](https://www.capterra.com/p/104596/EROnline/) Cost Review Source Response from ClearEvent April 11, 2023 Hey Melanie, A big THANK YOU for leaving us such a fantastic review! We're over the moon knowing you found ClearEvent to be super valuable and easy to use. Our team's always working hard to make sure our customers have a top-notch experience, and your feedback tells us we're on the right track! Our team members rock, and they're dedicated to helping you succeed. I'll pass along your high fives to the team. They'll be thrilled to know they've made a difference for you. We're glad our pricing and scalability hit the sweet spot for you when you chose ClearEvent. We're all about making our solutions affordable and adaptable for events big and small, and it sounds like we're a perfect match for your needs! Once again, thank you for the amazing review. We appreciate your support and can't wait to keep working with you. If you ever have any questions, ideas, or just want to chat, feel free to reach out. We're here for you! Happy planning! Shannon M. 911 Training Coordinator/Instructor Public Safety Used the software for: Less than 6 months ### "Best Event App for the " May 10, 2021 5.0 Prior to using ClearEvent, we utilized independent software to do what this one application provides which made it a lot easier when planning an event! Pros This app will walk you through what is needed to quickly launch your event, and if you have any questions, the support is bar none! They would help with any question I had and even gave me some better suggestions on what to do after I explained what I was needing. Everything you need to run an event is all in one place. There is seriously too many things I could list which are great about this software! Cons Probably could make the text boxes bigger on the registrations so you can see more text than the "..." with no way to extend the field (they actually fixed that in a matter of days). It would be nice to have a delete all button on the invite section in case you need to import a new list, but again, there was a work around for that. Lastly, maybe a vendor/sponsor floor plan which could be interactive. Reason for choosing ClearEvent We researched many companies and this one at the time seemed to fit not only our needs but budget as well. After participating in the demo they provided, it was a clear choice to use this company's product. Review Source Response from ClearEvent May 20, 2021 Hi Shannon, thanks so much for taking time to submit a review! We're glad you're enjoying the ClearEvent platform and that it's working well for you. I've passed along your feature suggestions and feedback to the product team so stay tuned because there are some exciting new features coming soon!;) Domingo Antonio A. University average technician Entertainment Used the software for: I used a free trial ### "An Essential Tool." November 28, 2023 4.0 It's great, it has improved my professionalism and efficiency in managing my events. Pros It's great to be able to coordinate and assign tasks to volunteers from one place - it's extremely useful especially for events that rely heavily on volunteer help. Cons Well, although the platform is quite complete, it can initially be overwhelming. Review Source Response from ClearEvent November 29, 2023 Hi Domingo! Thank you so much for sharing your experience with ClearEvent. It's great to hear that our platform has been instrumental in coordinating your event volunteers. We understand that initially navigating a new and comprehensive platform like ours can sometimes be overwhelming, especially with everything else busy event planners are trying to get done. To support you, for your first event we include an Orientation Session and additional team training, alongside custom support packages, a detailed online help center, and built-in chat support. These resources are designed to ensure a smooth, efficient experience with ClearEvent, tailored to your needs. We'd love to chat with you more about your positive experiences with ClearEvent, so do reach out any time over Chat for a friendly hello and to get the conversation started! Sharyn V. Marketing Coordinator Used the software for: 6-12 months ### "ClearEvent made planning our event a flawless experience!" July 17, 2018 5.0 Made planning our event a simple and very organized experience. Our event looked polished and no task fell through the cracks because everything is accounted for. Pros I had researched many other options before finally stumbling upon ClearEvent. Not only was it exactly what we needed but the customer service and responsiveness were top notch. Unlike most other platforms, you wait in a queue for days before getting your answers, ClearEvent responds almost immediately and the people you speak with are actually the developers with a passion for making you a success! Cons Can't think of one thing that I don't like about it. A few of our participants didn't want to actually have to "sign up" before accessing the portal but I'm confident that is coming shortly in a new release. Review Source VR Verified Reviewer Docente Higher Education Used the software for: Less than 6 months ### "Mi opinión sobre ClearEvent" September 16, 2023 5.0 En general el software ayuda a ahorrar tiempo, dinero y recursos mejorando la experiencia de los asistentes y los colaboradores del evento. Pros Me gusta que ClearEvent ayuda a la ahorrar tiempo, dinero y recursos mejorando la experiencia de los asistentes y los colaboradores del evento. Cons Por el momento no tengo quejas, es una buena herramienta. Review Source Response from ClearEvent September 27, 2023 Thank you for taking the time to share your positive feedback about ClearEvent! We're thrilled to hear that our platform has been beneficial in saving time, money, and resources for your events. Our primary goal is to enhance the experience for both attendees and collaborators, and it's heartening to know we're achieving that for you. We appreciate your trust in our tool, and if you ever have any suggestions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority. Warm regards! BM BRUNA M. Saude Hospital & Health Care Used the software for: Less than 6 months ### "Affordable price" July 31, 2021 5.0 My experience was fantastic. Pros Very easy navigation on the page. enlightening page Cons I wouldn't change it, I thought it was excellent Review Source Response from ClearEvent August 3, 2021 Thanks so much Bruna, we're glad you enjoyed your experience with ClearEvent. NC Nichole C. Senior Manager, Global Advisory Services Real Estate Used the software for: 6-12 months ### "Senior Manager, Global Advisory Services" November 21, 2024 5.0 Extremely satisfied with \[sensitive content hidden\] and the ClearEvent platform. Clean appearance, easy to navigate, and well-organized. Made event registration and tracking seamless. Pros ClearEvent is extremely user-friendly, easy to navigate, and convenient. Cons In the future, I'd like to see greater reporting capabilities and individual registration export ability. Review Source Response from ClearEvent November 28, 2024 Hi Nichole, Thank you for your glowing review! We’re thrilled to hear that ClearEvent has made your event registration and tracking seamless and that you’ve found the platform user-friendly and well-organized. Your feedback truly means a lot to us! We appreciate your suggestion about enhanced reporting and registration export capabilities. While we do currently support exporting registration types, we understand the value of exporting individual registration data and will explore this for future updates. Thank you for choosing ClearEvent and for sharing your experience—we’re here to support your success every step of the way! Best regards, The ClearEvent Team BS Brooke S. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Parade Software" April 24, 2023 5.0 I'm really happy with Clear Event and the abilities it gives me to be detailed and specific in my process. Our application was redundant and long. Using Clear Event has given me the opportunity to clean it up, and make the registration easy and efficient for our clientele. I appreciate the quick help when I get stuck, they are right there to walk me through a problem in no time. Pros We have yet to go live, but the process of preparing my registration forms and working on the things that must be signed by the applicant in this digital system has been pretty easy. The support is wonderful, attentive and quick to help. I am confident that this will be the best experience we have ever had taking applications for our parade, handling the funds and organizing the lineup. Cons Learning new software is hard. I have picked it up but there are always frustrations at the bottom of the learning curve... sometimes I don't know what it is I'm looking at, or what each feature really does. The information is on the site, I just have to find it and if I can't, I ask and it doesn't take long for the answer to come. Reason for choosing ClearEvent After Zoho, we had a registration online that was using Woo Commerce on our website. It was too limited in what it could do and the person who had set it up was not responsive. The other product we considered, I can't remember the name, was unable to give us the level of customization that Clear Event does and it was more money. That is basically why we went with Clear Event, I'm so glad we did. Review Source Response from ClearEvent April 25, 2023 Hey Brooke! We're thrilled by your awesome ClearEvent review! 😊 Big thanks for sharing your experience, it means a lot! We're excited to hear that you've found our platform user-friendly and that it's helping you streamline your parade registration process. It's fantastic that our support team has been able to assist you promptly and attentively whenever you need help. We pride ourselves on our customer service, so it's great to know we're hitting the mark. We know learning new software can be tough, but we're here for you anytime you need guidance. 🤗 Thanks for choosing ClearEvent, and here's to a fantastic parade experience! 🎈🎉 Warm regards, The ClearEvent Team JH John H. Founder Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great product, phenomenal support" May 15, 2023 5.0 Our onboarding was a breeze. The combination of help/support docs plus the support team's patience with us made getting up and running super easy. Pros Out of the box we're able to manage multiple events without a hitch. The software does everything we need, and to be honest we haven't even had the time to explore a number of features which would probably be useful to us. Cons The budgeting tools are in that grey area where we try to keep track of "actual" vs budgeted, but for expenses tracking the hotels make it so convoluted that we are doing our budgeted vs actual for expenses on a separate spreadsheet. Not the fault of ClearEvent - just the way house accounts at hotels become a mish-mash of accounting. Reason for choosing ClearEvent Low cost, full featured and great support made it a no-brainer. Review Source Response from ClearEvent May 16, 2023 Hi John! Thanks so much you for your positive and insightful review of ClearEvent. We're thrilled that our software and support team have been able to help manage your events effectively. We appreciate the feedback about our budgeting tools and trying to use them to track your "convoluted" hotel expenses;) We're always eager to improve our product, so if you think of any improvements that would help you to better manage your hotel expenses please reach out. Thank again for choosing ClearEvent. We're delighted our combination of cost, features, and support made the decision easy for you. If you need any further assistance with any of our other features, don't hesitate to get in touch. Cheers! SL Scott L. Chief Creative Officer Events Services Used the software for: Less than 6 months ### "Most complete product I found ... and most affordable, too" June 16, 2023 5.0 The response and help from the ClearEvent teams has been PHENOMENAL. My demo was well done, they were there to quickly answer questions during the free trial, they offer you an hour onboarding training and were extremely quick to respond to messages afterwards, including jumping on an impromptu Zoom call to help me troubleshoot an issue that wasn't even ClearEvent's issue. Pros I had a specific list of features I needed when I started researching event-planning software, and ClearEvent was the one that checked the most boxes. In fact, there was not another option that I would have paid for, so if not for ClearEvent, I'd still be running my events as I always have. Cons Event layout design is the only feature missing that I'd like to see, though there are other resources available that might be better than an in-house event layout design. Reason for choosing ClearEvent It was the most complete service. Review Source Response from ClearEvent June 19, 2023 Hello Scott! 🌟 Thank you so much for taking the time to share your positive experience with ClearEvent! It's really wonderful to hear that our platform met the majority of your needs and was affordable. We understand how important it is to have the right features for event planning. We truly appreciate your feedback about our event layout design features. Our product team will continue to make improvements in this area in the future so we will keep you posted when these new features are available. Most importantly, it's heartwarming to know that our team has been able to provide you with the support and assistance you needed. We're here to ensure your events run smoothly and successfully! Once again, thank you for being a part of the ClearEvent community. We look forward to continuing to serve you! MS Morgan S. Operations & Events Coordinator Real Estate Used the software for: Less than 6 months ### "Great software for simple events! Customer service is exceptional. " February 16, 2023 4.0 Pros I love that everything is contained all in one place and that all the moving pieces of an event talk to each other and stay connected. The budget feature is fantastic as well as the communication features. It makes it so easy to communicate with our attendees. Cons Some features are a little less intuitive than others. I find I sometimes want more complicated feature sets than what are available. Overall I usually find a workaround or hear that Clear Event will be updating soon. Review Source Response from ClearEvent February 17, 2023 Morgan, thanks so much for the awesome review of our software! We're thrilled that ClearEvent has been able to simplify your event planning process and that you found our customer service exceptional! We like to think we're an extension of your team;) We hear you on some of the less intuitive features and your desire for more complicated feature sets in some areas. We're always working to make ClearEvent even better, so we'll be in touch soon to pick your brain on how we can better meet your needs. Thanks again for choosing ClearEvent and for sharing your positive experience with others. We appreciate you! TF Teri F. Assistant Chair for PFD Frontier Days Parade Entertainment Used the software for: Less than 6 months ### "ClearEvent is the #1 Solution to Successful Event Planning and Organization" January 13, 2023 5.0 Without a doubt, the most excellent event-planning software platform available. Hands-down, THE BEST! Pros Pros? Where to start? It is difficult to choose what features of this software are most impressive or impactful. I am still reeling from the level of the buildout of this software. The people behind its development have seemingly done the impossible. They thought of EVERYTHING in developing this software, and that takes superior knowledge of the event industry. And it clearly shows how much they care about the clients they partner with.This software includes everything you can imagine you would need to run and manage a successful event. The layer after layer of amazing features is like a candy store for event planners. Once fully set up, you can roll your event over year after year after year. The level of sophistication of this software is remarkable which is not to be outdone by ClearEvent's Customer Service. \[SENSITIVE CONTENT\] has been our contact from start to finish. He has been available every single time I have needed him to clarify or help guide us as to the best way to accomplish our event goal. Clear Event's customer support is unmatched in the industry. You just don't get this type of service anywhere. Very impressive. Consummate professionals all the way. We are so excited to be able to finally keep track of and organize our yearly Rodeo events using ClearEvent. The software is easy and FUN to use. We are the world's oldest rodeo, and now we have ClearEvent as a trusted partner to help us take our Rodeo to the next level. Cons Cons? Nope! Not a one! However, if I could make a wish list, I would like to see the implementation of SMS, which I believe ClearEvent may be working on—also, maybe some more functionality concerning uploading graphics, perhaps even short video clips (15 to 30 seconds). Reason for choosing ClearEvent ClearEvent is much more robust and cost-effective. Also, we are able to have complete control over our event without outside influence. Review Source Response from ClearEvent January 18, 2023 Thanks Teri for taking the time to write such a detailed review! We're honored to be able to help you grow such a historic and meaningful event. We appreciate the feedback and will certainly use it continue to add great new features to ClearEvent to further improve your team's productivity and your attendee experience. Cheers! CS Celina S. Founder Professional Training & Coaching Used the software for: I used a free trial ### "You won't find a better place to get started with running events!" September 12, 2020 5.0 When I actually started researching the logistics of setting up an event web page, having registration and payment capabilities, tracking participants, organizing them into sessions, and about twenty or so other things I hadn't fully realized I'd need to do, I felt overwhelmed and doubted my ability to host my virtual event in the manner I'd hoped. Then I found software solutions that seemed great, and cost more than my whole event would bring in! When I came across ClearEvent I decided to try it because it was affordable, but expected very little from it. However, I've been pleasantly surprised at just how much it offers. And I'm able to do even more with the platform since they're customer support is so individualized! Pros Before I can even discuss the software, I must discuss the customer support. While working in the free trial version (and already convinced I would pay the most reasonable fee when it came do) I used the chat feature to ask a question. Within minutes, \[SENSITIVE CONTENT HIDDEN\] had set up a web meeting where I could screen share and he could remotely demonstrate how to do everything I needed to do. Plus, he took the time to show me lots of extra features I wasn't aware of. This is unprecedented service to a new customer and priceless to an entrepreneur that is starting out, has limited resources, but still wants to run a professional event. As to the software itself, so far I'm finding it very intuitive to set up my event and there are many, many built in features that will help me manage my event successfully. I've come across a few limitations if I compare it to my wish list, but for this price structure ClearEvent is offering a ton to its customers. Plus, as my live, personalized customer support representative explained, they are quickly making additional upgrades to help clients function in these most digital times. Cons I haven't fully completed an event yet, so can't too much here. They are adding time zone conversion functionality which will be helpful. I would also appreciate a little more control over the design/appearance of the event page. Reason for choosing ClearEvent As I detailed above: price point, functionality to cover what I need, and awesome tech support. Review Source Response from ClearEvent September 14, 2020 Thanks Celina! We're so happy that you found us and thanks for the kind words. We look forward to working with you to help grow your event! CV Chris V. Sr. Content Strategist Financial Services Used the software for: 6-12 months ### "Clear Event is amazing!" June 4, 2021 5.0 We host a conference with about 150 people, and in the past we did everything manually. It also used to be free, so we didn't have a payment component (except for sponsors/exhibitors). When the conference grew enough, we knew it was time to start charging for people to attend, which meant we really needed an online tool for people to register. Clear Event was incredible. From the day we found them, their customer service was amazing. They are always available to get on calls to help you get set up. And they really work with you so you understand all the features of the tool and how to use them. They also do not pressure you to buy a bunch of things you don't need for your event. Pros We loved the integration with Stripe for taking payments, because this was our first time charging people to attend our conference. It worked flawlessly. We also really liked the fact that you can create so many custom registration forms, because it helped us as a team make sure everyone was registered correctly. And, we thought the tool was really well designed. Running an event in an online tool will always be complex, but the Clear Event layout/UX was really good and made it about as easy as it can be. Cons None that I can remember! We don't really have any complaints. Review Source Response from ClearEvent June 8, 2021 Chris, thanks so much for your great review! We're so happy you found the system flexible & easy to use and that you received the support you needed to be successful. We're super excited to help you continue to grow your next conference. Cheers! LC Ludwin C. Director of Administration Sports Used the software for: Less than 6 months ### "March 1 Go Live Day Review" March 1, 2023 5.0 The support has been incredible. For our event, this is a "just right" application with a lot of great features, but not so many that we'll never use them. Pros This app has a very common sense approach and it has a lot of great features like the easy to access share links and invitations. We still have a lot to learn, but I'm looking forward to it! Cons Nothing for this, so far I've liked it all. Reason for choosing ClearEvent It appeared to be so easy to use and had the features we needed. Review Source Response from ClearEvent March 7, 2023 Thanks so much for taking the time to share your experience with ClearEvent! We're thrilled to hear that you're finding our app to be a common-sense approach with great features like easy-to-access share links and invitations. It's also wonderful to hear that you're looking forward to learning more about our platform. It's great to hear that ClearEvent was the right choice for your event and that our app has exceeded your expectations in terms of ease of use and reporting features. We're excited that you're planning to use ClearEvent for much more than just registration, and we can't wait to see what you'll achieve with our platform. We're glad that you've had a positive experience with our support team. We're event organizers too and we're committed to providing our customers with exceptional support, so it's great to know that our team was able to help you out. Thanks again for choosing ClearEvent, and please don't hesitate to reach out if you have any further questions or feedback. We're here to help and support you in any way we can. Best regards, The ClearEvent Customer Success Team VD Varsha D. Vice President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Experience" February 1, 2024 5.0 AMAZING PLATFORM FOR EVENT PLANNING. SO HAPPY WE ARE USING THEM! Pros Customer service was top notch (especially \[sensitive content hidden\]!). The platform was easy to navigate and very user friendly. Cons Honestly, I don't have any cons that I can think of! Review Source Response from ClearEvent February 6, 2024 Dear Varsha, A huge thank you from the ClearEvent team for your glowing review! We are thrilled to hear about your great experience and are particularly pleased that our customer service stood out to you as top-notch. Our team strives to provide the best support possible, and knowing that \[sensitive content hidden\] made a significant impact is incredibly rewarding. We're also delighted that you found ClearEvent easy to navigate and user-friendly. Our goal is always to make event planning as seamless and enjoyable as possible, so it's wonderful to know we are achieving that with our platform. Your enthusiasm for ClearEvent, especially highlighting it as an "AMAZING PLATFORM FOR EVENT PLANNING," means the world to us. It's fantastic to learn that we have been able to contribute positively to your event planning process, making your experience enjoyable and successful. We're grateful for your feedback and thrilled to support your future events. The ClearEvent Team RC Rob C. CEO Arts and Crafts Used the software for: Less than 6 months ### "Very satisfied so far!" March 4, 2023 5.0 Pros ClearEvent had the features I was looking for at a price that was affordable. Cons Having an interactive booth layout map where booths show as unavailable when taken would be helpful. Review Source Response from ClearEvent March 7, 2023 Hi Rob, Thank you so much for taking the time to share your feedback about ClearEvent! We're thrilled to hear that you're very satisfied with the features we offer at an affordable price. We appreciate your suggestion about having an interactive booth layout map. We're happy to let you know that this feature is currently on our product roadmap and we plan to implement it in the near future. We'll be sure to follow up with you once the feature is available, and we're confident that it will make your experience with ClearEvent even better. Thanks again for choosing ClearEvent, and please don't hesitate to reach out if you have any further suggestions or feedback. Best regards, The ClearEvent Customer Success Team AC Ashley C. Event Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "\[sensitive content hidden\] is the BEST!" March 28, 2023 4.0 I loved working with \[sensitive content hidden\] and really appreciate his professionalism and knowledge of the program. Pros I needed a lot of help setting up my vendor forms and \[sensitive content hidden\] went above and beyond in helping me! He was kind and supportive and helped give me the confidence to navigate the program. Cons It is pretty complicating when you first start out. Having a person there to walk me through it was essential. Reason for choosing ClearEvent Price Review Source Response from ClearEvent March 29, 2023 Woo-hoo! Thank you Ashley for taking the time to share your amazing experience with us! We are so thrilled to hear that our Customer Success Team member went above and beyond to help you set up your vendor forms and provide the support and confidence you needed to navigate the platform. We're sorry to hear that the program was a little tricky when you first started out, but we are delighted that ClearEvent was flexible enough and able to accommodate your more advanced registration workflow. We will make sure to pass on your kind words to the team. Thank you for choosing ClearEvent and for taking the time to leave such a positive review. We truly appreciate it! Happy planning! AG Ann G. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Annual Event Management" October 21, 2019 4.0 Pros Our organization hosts a $75,000 annual event, with 300 plus vendors, 100 plus volunteers and 28,000 attendees. We couldn't do it without Clear Event. We are actively using the platform for 6 months out of the year. Like that a) it easily integrates with our website/online presence b) can send messages at a scheduled time c) we can pay automatically as we go Cons a) would like to figure out a way to assign vendor locations automatically (or semi-automatically, just making it a part of the process) b) Our website uploads slowly for vendor registration - I'll try to make our website a little less clunky, but would love to figure out how to make referrals back and fourth between our sites more seamless. Review Source