# HiBob Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HiBob the right Talent Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156106/Hibob/reviews --- HiBob 4.6 (177) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of HiBob Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Victoria S Project specialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting performace reviews and 1-on-1 meetings.“ February 26, 2026 Carlie H CPOInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll function would come for AU :)“ March 10, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “Everything about the platform feels secure and safe-- the appropriate permission levels are available to us to ensure that everyone is able to see just enough that's acceptable for their level.“ May 14, 2026 AR Agnes R Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are times the reports take forever to load and there are random glitches that are critical to our business – those are nightmares.“ May 13, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “HiBob has SO MUCH incredible capability-- I'm actually blown away by the collaboration that we can accomplish all in one tool across so many teams.“ May 14, 2026 AR Agnes R Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The reports are extremely convoluted and I still have no idea what exactly the individual settings include and/or why they lack substance.“ May 13, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “It's really easy to get to things like payroll and different surveys and engagement opportunities the People Team puts out.“ May 14, 2026 PB Pankaj B IT Operates and Support ManagerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually the auto version should not be triggered.“ June 10, 2024 ## Showing most helpful reviews Showing 1-25 of 177 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shay K. People Solutions Specialist Information Technology and Services Used the software for: 1-2 years ### "Bob to the rescue! " May 15, 2023 5.0 Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI. Pros Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away! Cons I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing HiBob We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements Review Source Ben E. Owner Publishing Used the software for: 6-12 months ### "The nicest HRIS I've ever used" June 12, 2023 4.0 Bob is a highly effective HRIS for small-medium sized SaaS companies Pros Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid. Cons Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Workday is a nightmare to use; we needed something more intuitive Review Source MF Matt F. CEO Computer Software Used the software for: 2+ years ### "Shocking treatment of loyal customers - avoid at all costs" March 31, 2025 1.0 Pros What used to be Pento before they bought it and fired all the customers. Cons Terrible communication. They bought Pento payroll software then stopped anyone using it who has less than 50 employees. This was AFTER they told me I could continue using it and then dropped the news with less than a month to go. Truly shocking. If they do this they could screw you over at any minute. Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Pento sold it to me before they were acquired Review Source Alan B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Our HR team is happy with the simplicity of the program" October 7, 2023 4.0 The adaptability and simplicity of the system for the user. Ability to generate custom, digestible reports and analytics. The HR staff and the employees who have utilized it have given us nothing but positive feedback. Pros is both easy for administrators to use and intuitive for end users. Good data visibility and an intuitive interface characterize the reporting features. Workflows are fantastic, in my opinion as well. Cons Invisible drawbacks. Thanks to Bob's continuous updates and addition of new features in response to consumer input, any problems I've had have been swiftly and simply fixed. Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/)[Personio](https://www.capterra.com/p/158622/Personio/) As a remote company, we're leveraging features like "about," "shoutouts," "kudos," and "clubs" to foster team spirit and communication. The problem we were having was keeping tabs on probationers. Bob's performance features helped us design a process that satisfied both management and staff. Review Source AS Alexander S. Enterprise sales manager Computer Software Used the software for: 2+ years ### "Simple Clean and good integrations " November 11, 2025 4.0 great will continue to use does exactly what i need. Only question is are we using all functionality we havent had enablement or support from there team Pros Simple and intuitive to navigate. Integrations with slack and approval process is great addition and makes efficient. Cons org chart mapping feels clunky and requires admins. doesnt feel scalable to continue using for companies +500 Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "The best HRIS " April 22, 2025 4.0 Overall, it’s a really positive experience. One of the standout features is how seamlessly Bob integrates with our existing systems, particularly Greenhouse and our internal workforce planning tool. Everything connects smoothly, making data flow and reporting straightforward. The platform provides strong insights, is user-friendly, and supports every stage of the process effectively. Pros The user interface is excellent, intuitive, clean, and easy to navigate. The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective. Cons This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR. That said, I understand the reasoning behind it, and can see the benefits of keeping them distinct. It likely comes down to personal preference. Review Source VR Verified Reviewer People Director Information Technology and Services Used the software for: 1-2 years ### "Bob- Review" May 22, 2025 4.0 Great tool for teams of 200-400 people, with a focus on culture building, offers a solid HR management system Pros Clean dashboards, very user-friendly, highly customizable, good support, easy to learn, and good integrations and other features like engagement surveys built in Cons Performance management tool section needs some upgrade, and limited ATS (recruitment) integration functions, so need a separate tool for that part of the employee lifecycle management Review Source SC Sam C. Talent Partner Information Technology and Services Used the software for: 1-2 years ### "A User friendly platform with room to grow" October 21, 2025 4.0 Pros \- The platform is user-friendly and visually clear, which made it easy to manage my time off, view company holidays, and keep track of personal information - I appreciated the transparency — being able to see the org chart, team structure, and who’s out of office helped me stay better connected with colleagues - It centralised a lot of useful resources like policies, documents, and feedback in one place Cons \- Some features, like performance feedback and goal tracking, felt underdeveloped - Navigation could be improved, I often have to click through multiple menus - There are times when notifications or updates haven't come through clearly Review Source DE Dennis E. Sales and Workplace Operations Lead Internet Used the software for: 2+ years ### "Simple, easy to use HR platform" May 2, 2025 5.0 Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it. Pros I like the UI, good use of space on the webpage and allows an employee to see shoutouts, essential links, upcoming work anniversaries, new hires etc. Quite intuitive in terms of sections of the different tabs, very easy to navigate around. Cons None for my use case, functions very well so far. If I had to nitpick, I'd say to give an option for dark mode users. Review Source SB Stephanie B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Bob has been great for my business" April 23, 2025 5.0 Pros Bob has been super easy to use. It has been appealing to the eye. It has really eased the workload around the office. Cons I do not have any negative comments about Bob. I have enjoyed using the program and would recommend it to friends and other coworkers with businesses. Review Source KV Kristin V. CHRO Management Consulting Used the software for: 6-12 months ### "Great hr tool for midsize companies " June 27, 2023 5.0 Bob as solution as well as bob implementation team and support are outstanding Pros Implementation and deployment was a breeze. The adoption rate of the business is high. Cons Absence of dependent fields when we started and it lacks the ability to customize reporting and homepage for different user groups Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Better suited for our global needs Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Sap not suited for our needs - not agile enough Review Source VR Verified Reviewer Learning and Development Retail Used the software for: I used a free trial ### "Very engaging and user friendly product with high functionality for HR requirements" April 15, 2025 5.0 Great team and people, willing to go above and beyond to meet our needs. the service was easy to use Pros Very engaging and user friendly product with high functionality for HR requirements Cons Higher price point, no native payroll that integrates seamlessly in Australia when last reviewed. Review Source AK Angelos K. Snr Performacne Marketing associate Hospitality Used the software for: 2+ years ### "A great and simple platform" November 20, 2024 4.0 Despite a few minor drawbacks, the platform has made my communication with hr easier Pros The platform's user-friendly interface is its standout feature—navigating through Bob feels intuitive and efficient. it is really easy to request time off and check on events. Additionally, the focus on employee-centric features like the culture hub and pulse surveys fosters a sense of community and are pretty fun Cons Bob excels in many areas, the mobile app feels a bit limited compared to the desktop version, particularly when it comes to accessing detailed analytics and reports. There’s also a slight learning curve for non-tech-savvy users when setting up complex workflows or integrations with other platforms. Review Source DD David D. Software engineer Computer Software Used the software for: 2+ years ### "Bob is a great tool for HR management" November 10, 2024 5.0 Great tool to manage perfomance review and time off Pros How we can manage time off and performance review Cons The shoutout is not that necessary and create lots of useless notification Review Source AC Amy C. Senior Account Manager Marketing and Advertising Used the software for: 1-2 years ### "HiBob for HR Portal" August 14, 2024 4.0 Pros I like that you can look up all employees in your company to learn their title, office and boss. That is very helpful at a large company. It is also helpful to have all your payroll, documents, time off etc all in one place. Cons There are times when I have had some glitching when using Bob - i.e. I am unable to use the search bar for some reason. Review Source ST Shannon T. Payroll and Benefits Administrator Apparel & Fashion Used the software for: 6-12 months ### "My Bob Review" June 15, 2023 5.0 Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions). Pros Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy. Cons It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update. Review Source JO Jayne O. HR Consultant Financial Services Used the software for: Less than 6 months ### "Highly recommended " May 11, 2023 5.0 We have had a very positive experience with Bob, its is a very intuitive system to use and the information available in the help centre is extensive and easy to follow. The response form the support team is very quick. The more we have asked of the system as we reviewed our internal processes and procedures, the more it delivered. We did not implement Bob wit the intention of reducing headcount but when one of the team resigned we did not need a replacement due to automation and self service. Pros Implementing Bob has had a significant positive impact on the workload of the HR team allowing us to spend more time on value add activities and far less on routine admin. This was achieved by automation of workflows and tasks through the entire employee lifecycle. Employee information is visible to managers, employees and selected departments (i.e Compliance) reducing the number of routine queries directed to HR. Cons It would be helpful if employees who are on garden leave could still access the system until their termination date. Access is removed based on their last day of work but they are still employed and need access to documents. Esign saves time in that documents are automatically added to the employees record when completed but the process of uploading, then making the document active followed by a third step to assign to the employee is clunky especially when sending multiple document to the same person. Reason for choosing HiBob Functionality of the Core HR system and additional modules available Review Source Elena M. Chief People Officer Human Resources Used the software for: 1-2 years ### "I've chosen bob over another great product I was using in the past and haven't regretted!" June 6, 2018 5.0 ease of HR management, also our finance team benefits from easy holidays/absenses management, payroll reports and such. I'm doing all admin in bob, from contracts to onboarding, org structure, salary changes etc Pros It's very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform It's beautiful - our employees love it too The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. I love getting product updates as I know that there will be something I asked about. The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests. There's some functions that I'd love to have but they are not yet there (such as pre-boarding or e-signature) but the guys are constantly working on them and I've seen that for example e-signature is coming within next few weeks. Cons If we are talking about bob as HRIS there's very few things that I don't like, or rather I would like to have and they are not yet there - prebording being one example. I'd love performance module to be more sophisticated but the guys have just introduced it and I see that it gets updated constantly, which is great. also, it's not a separate platform for performance management so I wouldn't expect it have all the features that other platforms dedicted to performance only have. There are other small things (such as I can't send a survey to 1 person only), but they are small compared to all the benefits and again, I know that sooner or later those will be resolved too. Review Source LH Linnea H. People Growth Partner Computer Software Used the software for: 1-2 years ### "The best HRIS on the market" June 15, 2023 5.0 Pros I've used several HRIS in my profession, but so far nothing compares to . It takes some time to set up and could be complicated as an admin, but it's extremely well designed and easy to use for the end user (employees). And the customer support is very good and responsive. Cons I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )- The employee being able to schedule 121:s with their manager.-The ability to manually add tasks (in case of a tailored on/offboarding for one specific role) Switched from [Sympa](https://www.capterra.com/p/162164/Sympa-HR/) That was not a user friendly HRIS Review Source MT Manu T. Finance Manager Mining & Metals Used the software for: 1-2 years ### "Best Value of MOney and easiest App" June 19, 2023 5.0 Very happy with the app as it have assisted us in getting streamlined with employee experience Pros Simple App with high value to end user. The ability to customise tasks, flow, etc. is great. Cons Can be better integrated to some of the widely used ERP like Pronto Reason for choosing HiBob Not Applicable Review Source NB Nour B. People Ops Lead Consumer Services Used the software for: 2+ years ### "My Skroutz use" May 1, 2023 5.0 Its good Pros Easy, UI/UX friendly, surveys & feedback Cons Sometimes support takes forever to help Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing HiBob Total offering Switched from [Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/) more features Review Source BA Brian A. Global People Operations Specialist Automotive Used the software for: 1-2 years ### "Lovely product!" June 16, 2023 4.0 Pros The user interface is modern and intuitive. The platform is highly customizable. Cons The mobile app is not as user-friendly as the web app.Every profile created on Bob counts as a user. However, they have the same pricing if we want to add a contractor or freelancer. I miss more data from the analytics perspective. High price. Reason for choosing HiBob Extension of products and easy user experience Review Source GB Ghayathri B. People & Operations Manager Research Used the software for: 2+ years ### "Hibob for a high-growth startup" March 30, 2023 5.0 Pros The UI is amazing. People find the application to be really easy to use and interactive. The documents, surveys and performance features are mind blowing Cons The onboarding task lists cannot be grouped into folders. Same with performance reviews questionnaires. Can have more and better integration with slack. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review Source MM Monica M. Global People Coordinator Professional Training & Coaching Used the software for: 1-2 years ### "BOB is perfect" June 15, 2023 5.0 Pros Bob is a fantastic product that includes all the features that we need and is still developing more on a monthly bases Cons Integration with our payroll provider is not available Review Source DP Danielle P. People Advisor Logistics and Supply Chain Used the software for: 6-12 months ### "Smol review " December 22, 2023 4.0 It has so far been a positive experience Pros It is very user friendly, easy to use and navigate as admin staff Cons I have not been in my role long enough to have found any cons Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.