# HiBob Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HiBob the right Compensation Management solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156106/Hibob/reviews

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HiBob

4.6 (175)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Reviews of HiBob

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

Victoria S

Project specialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years.

“It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting performace reviews and 1-on-1 meetings.“

February 26, 2026

Carlie H

CPOInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll function would come for AU :)“

March 10, 2026

WT

Will T

Group Director of RecruitmentInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective.“

April 22, 2025

SC

Sam C

Talent PartnerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Some features, like performance feedback and goal tracking, felt underdeveloped“

October 21, 2025

DE

Dennis E

Sales and Workplace Operations LeadInternet, 11 - 50 employeesUsed the software for: More than 2 years.

“Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it.“

May 2, 2025

WT

Will T

Group Director of RecruitmentInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR.“

April 22, 2025

JA

Jonah A

Head of LegalComputer Software, 201 - 500 employeesUsed the software for: More than 2 years.

“As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off notifications, etc.“

January 2, 2025

PB

Pankaj B

IT Operates and Support ManagerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually the auto version should not be triggered.“

June 10, 2024

## Showing most helpful reviews

Showing 1-25 of 175 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shay K.  
People Solutions Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Bob to the rescue! "

May 15, 2023

5.0

Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI.

Pros

Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away!

Cons

I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing HiBob

We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements

Review Source

SC

Shami C.  
Sales representative  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hi Bob our way to communicate within the team"

November 13, 2025

4.0

I really enjoy the HiBob app since, it makes easy for me to see insight within my company and different program and keeps me updated for any company news.

Pros

It allows me to have access to my confidential and company documents. It also allows me to communicate within my company with different team members from a different program.

Cons

All over it has a smooth operation. The only things what I would have more better are maybe able to have more access to our fully integrated emojis while making posts.

Switched from

[Journyx](https://www.capterra.com/p/125356/Journyx/)

Company decided to switch the apps for us.

Review Source

VR

Verified Reviewer  
Head of HR  
Financial Services  
Used the software for: Less than 6 months

### "Not worth the pricetag"

May 1, 2023

2.0

Disappointing. For the price you pay, it's simply not worth it.

Pros

It was easy on the eyes from a user perspective for employees

Cons

The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow properlyThe setup of this was a nightmare especially syncing it to payroll and creating the pay and leave rulesRestrictions around which users or administrators can have access to things in particularMany steps to do something simpleNo on demand support even during implementation it was all self serviceIssues with leave submitted syncingSurveys are incredibly basic, questions are double barrelled, non actionable and aren't backed by research or science

Review Source

AS

Alexander S.  
Enterprise sales manager  
Computer Software  
Used the software for: 2+ years

### "Simple Clean and good integrations "

November 11, 2025

4.0

great will continue to use Hibob does exactly what i need. Only question is are we using all functionality we havent had enablement or support from there team

Pros

Simple and intuitive to navigate. Integrations with slack and approval process is great addition and makes efficient.

Cons

org chart mapping feels clunky and requires admins. doesnt feel scalable to continue using for companies +500

Review Source

WT

Will T.  
Group Director of Recruitment  
Information Technology and Services  
Used the software for: 2+ years

### "The best HRIS "

April 22, 2025

4.0

Overall, it’s a really positive experience. One of the standout features is how seamlessly Bob integrates with our existing systems, particularly Greenhouse and our internal workforce planning tool. Everything connects smoothly, making data flow and reporting straightforward. The platform provides strong insights, is user-friendly, and supports every stage of the process effectively.

Pros

The user interface is excellent, intuitive, clean, and easy to navigate. The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective.

Cons

This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR. That said, I understand the reasoning behind it, and can see the benefits of keeping them distinct. It likely comes down to personal preference.

Review Source

VR

Verified Reviewer  
People Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Bob- Review"

May 22, 2025

4.0

Great tool for teams of 200-400 people, with a focus on culture building, offers a solid HR management system

Pros

Clean dashboards, very user-friendly, highly customizable, good support, easy to learn, and good integrations and other features like engagement surveys built in

Cons

Performance management tool section needs some upgrade, and limited ATS (recruitment) integration functions, so need a separate tool for that part of the employee lifecycle management

Review Source

SC

Sam C.  
Talent Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "A User friendly platform with room to grow"

October 21, 2025

4.0

Pros

\- The platform is user-friendly and visually clear, which made it easy to manage my time off, view company holidays, and keep track of personal information - I appreciated the transparency — being able to see the org chart, team structure, and who’s out of office helped me stay better connected with colleagues - It centralised a lot of useful resources like policies, documents, and feedback in one place

Cons

\- Some features, like performance feedback and goal tracking, felt underdeveloped - Navigation could be improved, I often have to click through multiple menus - There are times when notifications or updates haven't come through clearly

Review Source

DE

Dennis E.  
Sales and Workplace Operations Lead  
Internet  
Used the software for: 2+ years

### "Simple, easy to use HR platform"

May 2, 2025

5.0

Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it.

Pros

I like the UI, good use of space on the webpage and allows an employee to see shoutouts, essential links, upcoming work anniversaries, new hires etc. Quite intuitive in terms of sections of the different tabs, very easy to navigate around.

Cons

None for my use case, functions very well so far. If I had to nitpick, I'd say to give an option for dark mode users.

Review Source

SB

Stephanie B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Bob has been great for my business"

April 23, 2025

5.0

Pros

Bob has been super easy to use. It has been appealing to the eye. It has really eased the workload around the office.

Cons

I do not have any negative comments about Bob. I have enjoyed using the program and would recommend it to friends and other coworkers with businesses.

Review Source

JA

Jonah A.  
Head of Legal  
Computer Software  
Used the software for: 2+ years

### "Head of Legal - Personal Review of hibob"

January 2, 2025

5.0

Pros

As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off notifications, etc. As a manager, while obviously the platform is only as useful as the information and features that our HR team chooses to include/utilize, I find the platform to be intuitive and clear - something which is not the case for many other products.

Cons

As noted above, I find the tool to be rather comfortable and do not have specific critiques. I believe our team could likely utilize more features, but that is obviously a calculous of time needed to set up more functionality as compared with competing demands in a rapidly scaling business.

Review Source

AJ

Anders J.  
HR Generalist  
Information Technology and Services  
Used the software for: 1-2 years

### "Extremely satisfied with bob as a comprehensive HRIS"

May 18, 2023

5.0

Our experience has been exemplary, especially compared to past HR systems we've worked with.

Pros

Bob is extremely user friendly and allows for customization to meet our needs. Customer support is very responsive and helpful in coming up with creative solutions to achieve our goals for the system. They take our feedback and implement changes regularly that constantly improve efficiency and make our lives easier.

Cons

My only complaint is the relative lack of flexibility to update the look and feel in bob. We have also experienced some issues with moving task due dates.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Switched from

[Lattice](https://www.capterra.com/p/151676/Lattice/)

We were looking for a comprehensive solution to consolidate multiple softwares.

Review Source

AJ

Ashley J.  
Senior Manager, People Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Fantastic, Flexible Option"

July 27, 2023

5.0

Pros

Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and HiBob can go with the flow.

Cons

My least favorite feature is no good screen to view all holidays across the company for employees.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing HiBob

Bob had more flexibility and more integrations with our other systems.

Review Source

VR

Verified Reviewer  
Learning and Development  
Retail  
Used the software for: I used a free trial

### "Very engaging and user friendly product with high functionality for HR requirements"

April 15, 2025

5.0

Great team and people, willing to go above and beyond to meet our needs. the service was easy to use

Pros

Very engaging and user friendly product with high functionality for HR requirements

Cons

Higher price point, no native payroll that integrates seamlessly in Australia when last reviewed.

Review Source

WK

Warren K.  
Sales manager  
Financial Services  
Used the software for: 6-12 months

### "Your best HR friend "

December 9, 2024

5.0

Excellent user friendly interface. UX experience is world class. Very intuitive and easy to use.

Pros

I have used many tools like this and Bob is by far the best. In terms of interface it is very pleasant on the eye. The UX is top notch giving users an easy and effective way to navigate. I love the organizational structure feature as well, very simple to use.

Cons

Almost nothing, you have to almost make something up to fill this space as there really isn’t a lot wrong with it.

Review Source

AA

Ali A.  
Customer Specialist  
Computer Software  
Used the software for: 2+ years

### "Good application for for small companies."

August 5, 2024

5.0

Overall experience is positive, small companies which have less then 1K employees might find this app very useful,

Pros

Very simple look, and quite intuative. It is good for small companies for managing employees time punchs and holiday requests.

Cons

Lacking of regular updates, and feels like a bit empty and basic regarding the functions that other similar apps provide such as Polaris PSA's "Replicon".

Review Source

DG

Diana G.  
Product manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Bob is great"

June 11, 2024

5.0

Pros

Easy to use, does its job, I like the way an employee can book holiday and see the other colleagues time off

Cons

The attendance part which didn’t track the time correctly sometimes when clocking in or out

Review Source

ST

Shannon T.  
Payroll and Benefits Administrator  
Apparel & Fashion  
Used the software for: 6-12 months

### "My Bob Review"

June 15, 2023

5.0

Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions).

Pros

Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy.

Cons

It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update.

Review Source

PB

Pierre B.  
People Services Specialist  
Philanthropy  
Used the software for: 1-2 years

### "An honest review of HiBob"

July 3, 2023

5.0

A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system.

Pros

Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use.

Cons

There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need.

Review Source

Elena M.  
Chief People Officer  
Human Resources  
Used the software for: 1-2 years

### "I've chosen bob over another great product I was using in the past and haven't regretted!"

June 6, 2018

5.0

ease of HR management, also our finance team benefits from easy holidays/absenses management, payroll reports and such. I'm doing all admin in bob, from contracts to onboarding, org structure, salary changes etc

Pros

It's very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform It's beautiful - our employees love it too The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. I love getting product updates as I know that there will be something I asked about. The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests. There's some functions that I'd love to have but they are not yet there (such as pre-boarding or e-signature) but the guys are constantly working on them and I've seen that for example e-signature is coming within next few weeks.

Cons

If we are talking about bob as HRIS there's very few things that I don't like, or rather I would like to have and they are not yet there - prebording being one example. I'd love performance module to be more sophisticated but the guys have just introduced it and I see that it gets updated constantly, which is great. also, it's not a separate platform for performance management so I wouldn't expect it have all the features that other platforms dedicted to performance only have. There are other small things (such as I can't send a survey to 1 person only), but they are small compared to all the benefits and again, I know that sooner or later those will be resolved too.

Review Source

Sebastian I.  
Senior HRBP  
Entertainment  
Used the software for: 1-2 years

### "A great up and coming app"

May 5, 2022

5.0

Pros

LOVE! It is a main staple on most tools to be integrated with, slack is easy but also other payroll, engagement and HR/Tech tools integrate seamlessly. Love the UX, simple, colourful and engaging. Customer service is great too! Keep doing what you're doing, bob :)

Cons

The pricing model for new features could be a bit more adaptable. We wanted to add timesheets just to a set number of employees but they wanted to charge us for the whole company!

Alternatives considered

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing HiBob

Price and product offering!

Review Source

TP

Tory P.  
People Operations  
Financial Services  
Used the software for: 6-12 months

### "An HRIS that does it all and then some!"

September 9, 2021

5.0

Great all around HRIS. I would and have recommended to others.

Pros

Bob is intuitive, easy to use and gets ahead with all its features. It's not only an employee data management software, it's a one-stop-shop for all-things-employee lifecycle (performance, surveys, compensation, org charting, reporting, etc.). Employees love to use it because it provides value to them outside of simply storing their data with things like shout-outs, company announcements, clubs, interests, demographics, etc. It's also very beautiful to look at!

Cons

Hard to pick something to dislike. I will say that sometimes it takes longer to hear back from chat support. I wish they had an implementation team or person to work with you to set the tech up appropriately according to your use case. The implementation is very self-lead, and for someone that is maybe the only person in their department, this can be overwhelming if you can't find the time to dedicate to it. Other than that, I'm very happy with the software and each team member I've had the pleasure of chatting to has been more than helpful and lovely.

Reason for choosing HiBob

More features, better interface, better value for the employee

Review Source

FC

Finan C.  
Sales Manager  
Real Estate  
Used the software for: 1-2 years

### "My Experience Using Bob As a HR Solution "

April 30, 2024

5.0

Pros

With the great talenet management and onboarding features, Bob is my favorite. It also helps with most HR needs

Cons

Bob has been amazing. I cant think of any failures.

Review Source

LS

Leah S.  
Executive Assistant to the President and CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Bob has helped improve our organization's culture!"

April 20, 2023

5.0

It is great for team members to have access to the org chart, their goals and reviews right at their finger tips.

Pros

Using Bob for onboarding, goal setting, and performance management have streamlined a lot of our bulky processes. We look forward to moving forward using more of the product soon.

Cons

I wish the integration of HR data would be a little easier or that we could have help now that we are ready to start that part even though we have been using Bob for other things for a while.

Reason for choosing HiBob

Bob was very intuitive and what we needed. It had a very quick implementation timeline, which was wonderful for us because we were in such desperate need of something fast but of GREAT quality.

Review Source

Konstantin S.  
Head of Information Security  
Financial Services  
Used the software for: 1-2 years

### "Fully satisfied as a user"

November 27, 2023

5.0

Pros

Great user-friendly interface. Handy search and user profile browsing!

Cons

Maybe a lack of integration with other tools, and little bit odd API with some confusing responses.

Review Source

TT

Tilly T.  
Talent Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Integrations "

March 7, 2024

5.0

Pros

Love the fact that you can integrate many different platforms with Bob. Such as Zinc and Greenhouse and really easy to work your way around the system.

Cons

I cant think of any at this moment. Love everything it does.

Review Source

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