# Page 4 | GoCardless Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is GoCardless the right Recurring Billing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156081/GoCardless/reviews

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GoCardless

4 (86)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of GoCardless

## Showing most helpful reviews

Showing 76-86 of 86 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Clare W.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good efficient service "

April 10, 2022

5.0

Pros

It integrates easily with our CRM system

Cons

It would be good if it retried taking payments automatically a day or two later when payments fail

Review Source

KH

Karina H.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Direct Debits made easy"

February 23, 2023

5.0

This has allowed us to improve customer drop off and reduce our transaction costs. Win, win!

Pros

Using direct debit instead of recurring credit card charges makes you look more professional, is cheaper, and has less customer drop off. The control panel is pretty easy to use too!

Cons

It's not super easy for my customers to self administer their account.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

cost

Review Source

TS

Tim S.  
Rezeptionist  
Hospitality  
Used the software for: I used a free trial

### "Kontoverifizierung abgelehnt (Beherbergung)"

June 9, 2022

1.0

Leider wurde die Zusammenarbeit seitens GoCardless abgelehnt, da wir als Beherbergungsbetrieb Zahlungen unserer Gäste für Ferienhäuser abwickeln möchten. Sehr schade...

Pros

Einfache Implementierung und geringe Gebühren

Cons

Kontoverifizierung abgelehnt und Zusammenarbeit beendet

Review Source

CH

Chris H.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best I've used"

December 2, 2022

5.0

Pros

All in one place and links to my booking software

Cons

Only DD no card payments but still does a good job

Review Source

Andrew D.  
Managing Director  
Computer Software  
Used the software for: Less than 6 months

### "The easiest way to take direct debit payments from customer in UK/EU"

October 14, 2020

4.0

Now we've got it setup it runs nicely on autopilot, customers like it and the fees are cheap - so overall, we're very happy.

Pros

It's fairly easy to get onboarded and integrate with invoicing software, meaning you can be billing customers within just a few days.

Cons

It's a little cumbersome to register with different countries direct debit scheme. Each requires a new onboarding flow and has to requested manually via customer service.

Review Source

NR

Neil R.  
Managing Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Very easy to use affordable solution"

December 6, 2017

5.0

Awessome

Pros

Excellent service and product, good pricing and makes accepting direct debits possible for smaller businesses that dont have the need to pay out to do it via other means. easy to use system which allows you to be in control of the process and lets you see what is occuring

Review Source

WS

Wesley S.  
Director  
Education Management  
Used the software for: 6-12 months

### "Gocardless- ideal for trusted customers."

December 14, 2016

5.0

As a tutoring agency based in the UK (Athena Tuition) we were looking for additional ways to allow our customers to pay us. We already use Stripe and were happy, but Gocardless provides even cheaper (1%) rates, which we are in control of payment timings for.

Pros

Very Low commission You pull the money from their account (no delay with payment).

Cons

Subject to direct debit guarantee - customers can use chargebacks to reverse the fee automatically if they don't like something. This is risky for any business because there's no time limit - a customer could have built up a huge balance, and then pull it all back at once.

Review Source

Ouelid S.  
  
  
Used the software for: I used a free trial

### "null"

August 15, 2017

1.0

Review Source

YK

Yusra K.  
Manager Risk Advisory Services  
Accounting  
Used the software for:

### "null"

November 13, 2017

5.0

Review Source

DTP

Dr. Troy P.  
  
  
Used the software for:

### "null"

February 14, 2019

5.0

Review Source

NI

Nicole I.  
Sales  
  
Used the software for: Less than 6 months

### "Good Product for accepting payments "

November 11, 2016

5.0

My friend told me about it, I've been using it for a month, it works great all so easy, hassle-free, good for small sized businesses, beeing able to accept payments in installments it's so important and GoCardeless have made it stress free.

Pros

How easy it is to accept payments

Cons

None

Review Source

Response from GoCardless

November 11, 2016

Thanks for your review Nicole, we really appreciate your feedback! Very glad to hear you are happy with our product.

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