# TrueCoach Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TrueCoach the right Personal Trainer solution for you? Explore 837 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155784/truecoach/reviews --- TrueCoach 4.8 (837) [View alternatives](https://www.capterra.com/p/155784/truecoach/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TrueCoach Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews EL Elke L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “For my current needs, it became less ideal, but for in-person or hybrid coaching, I would still recommend it without hesitation.“ August 21, 2025 CK Corey K Gym Owner / Head Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. “ July 28, 2022 Vasco B FounderHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “It´s a nice platform to manage a fitness business, it has all the features to keep track of the clients progression and make the required adjustments.“ August 10, 2023 DL Dakota L TrainerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “The software has a locked setup for autocorrect when trying to setup some exercises which can program the wrong exercise altogether, as well as the software has no capability to do multiple scheduled or split workouts in a day.“ July 24, 2022 TS Taylor S Clinical Social WorkerMental Health Care, Self-employedUsed the software for: Less than 6 months. “I like that there is the ability to upload both video and pictures along with description, and that there's an easy way for me to message with my coach“ May 23, 2023 MS Melanie S ownerProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years. “I wish there were an app for the coaches to do programming and workout edits/tracking. If I want to track workout metrics during an in-person coaching session, it is a bit clumsy to use the program in my phone's browser. “ August 30, 2022 TS Taylor S Clinical Social WorkerMental Health Care, Self-employedUsed the software for: Less than 6 months. “The exercises I'm given by my coach are clearly labeled with easy ways to track progress from week to week by viewing "exercise history".“ May 23, 2023 TS Taylor S Clinical Social WorkerMental Health Care, Self-employedUsed the software for: Less than 6 months. “That brings me to my last point, from a client perspective it's incredibly disheartening when I miss a workout and there's a giant red X next to it.“ May 23, 2023 ## Showing most helpful reviews Showing 1-25 of 837 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sophia V. Physical Therapist Professional Training & Coaching Used the software for: 1-2 years ### "TrueCoach is the best!" July 24, 2022 5.0 This has been a phenomenal platform to grow my business on. I find the interface extremely manageable from the coaching side and from the client side as I program for myself using this software. Very easy to monitor results, communicate with clients, coordinated with payment plans, everything is really nicely integrated into one platform. Pros I love how easy it is to organize a training plan for competitions, including book marking particular days and planning peaking, Deloads, etc. Cons Has had some occasional glitches throughout the years but the customer service team has always been great about fixing any issues as they come up. Alternatives considered [TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/) Reason for choosing TrueCoach Much cleaner user interface. Recommended to me by my business mentorship group. Review Source EL Elke L. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent for 1:1 personal training – less suited for full online coaching" August 21, 2025 4.0 TrueCoach is, in my opinion, one of the best platforms for personal trainers who work closely 1:1 with clients and want a simple, powerful solution for programming and tracking. For my current needs, it became less ideal, but for in-person or hybrid coaching, I would still recommend it without hesitation. Pros I used TrueCoach for almost two years and really enjoyed it. The platform is flexible, the training plan builder works very well, and the customer support has always been excellent. For managing workouts and client communication, it’s straightforward and reliable. Cons My coaching focus shifted over time, and I found myself needing more automation around recurring habits, structured check-ins, and additional tools for nutrition coaching. TrueCoach wasn’t designed for that type of workflow, which made it harder to run a 100% online coaching business with a strong emphasis on behavior change. Switched from [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) didn't like my PT Hub at all, too inflexible, too many bugs Review Source HA Hayley A. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Will do as a starter! " April 17, 2025 3.0 It wasn’t bad, but didn’t have the features I need for a successful coaching business. Pros Add my own exercises with video and descriptions to be used to customize each client’s workouts Cons The workouts were really difficult to customize on a bigger scheme across clients and didn’t have a lot of flexibility. Review Source dS duane S. trainer and founder Health, Wellness and Fitness Used the software for: 2+ years ### "AMAZING PROGRAM!!! Clients love it and so do I!" September 25, 2023 5.0 Overall I would definitely tell others in the industry that TrueCoach is a simple, effective and amazing product that will keep you engaged with your clients while keeping them accountable to you. Pros TrueCoach was a godsend for me to keep training clients during the pandemic. I've never used an online platform for any of my training, but this made it easy for me to program for my clients' needs as well as keep them accountable. They have an extensive library of exercise videos, but you can also add your own or grab a link with youtube etc.- simply amazing! On the client side of things, the feedback I got was "simple to use"; "love the video demonstrations"; "love checking in". If my clients are happy, I'm happy! Cons There was nothing I didn't like about this program. It met all my needs, which in turn met my clients' needs too :) Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach The cost was exceptional, and by working through the demo, it seemed like the best choice for me. Review Source CL Casey L. Head Coach/ Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "An Honest Review from a Real Trainer" July 29, 2022 4.0 When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the user experience I contemplated leaving the software. I didn't think the update was clearly communicated and it caught myself and my coaching clients off guard. Since that major update, TC has communicated better and their support team has been very useful in helping me and my clients navigate some of their increased security features and also manually run sales reports for me during tax season. Those little support pieces go a long way with me. Pros I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated. Cons The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing TrueCoach Stripe payments. Client facing app. Switched from [TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Stripe payments. All in 1 for my clients. Game changer. Review Source CK Corey K. Gym Owner / Head Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "TrueCoach Software Review" July 28, 2022 5.0 I just wanted to note that I own the company but do have two trainers that work with me. There was no option for independent contractors under the drop down menu in the previous section when asking about company size only "employees" and since they are not employees I chose myself as the answer for how many are in the company but there are two other individuals that train with me as independent contractors. Pros The customization of everything! I have used Trainerize in the past and I thought it was a little bit more on the playful/less serious side of training and that was not suited for me. I want the best software for my clients with the ability deliver a professional-level service. TrueCoach allows me to customize anything and everything that I need for my programming in the easiest way. Cons There is no option to charge for individual personal training sessions. I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. I talked with customer service and it looked like there was a way to do it if I would set up a recurring weekly plan and then do some other stuff but it all seemed confusing and I didn't want to test with my clients and find out I wasn't doing it correctly I want it to be very simple and something I can use with ease. Single session charges and customizable invoices for each month would be amazing! When plugging in for nutritional questions the top of the title still says "workout" or something training-related. It would be good if that could be customized. I would also like the colors customized to fit my logo. I do not enjoy the purple being delivered to my clients on the user interface. I want it to be black and white like our logo. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach Customization and details allowed for training sessions and the ability to copy/paste workouts with ease! Review Source Jesse O. Founder and Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "TrueCoach is the best programming software for coaches and trainers" July 28, 2022 4.0 Pros TrueCoach is a medium for translating value to my clients, monitoring their success and progress, and creating a consistent service. Cons No contracts, no checking people into time slots in the gym, no scheduling system. The feature rollout has plateaued. It feels like TrueCoach is built and other companies will pass it in terms of the value prop. People are primarily on TrueCoach due to first mover advantage but will it stay that way? Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) TrueCoach delivers a better coach and client experience. Review Source Bo B. Owner Medical Practice Used the software for: 2+ years ### "Happy Coach, Happy Clients" August 9, 2022 5.0 overall I am happy with it Pros Relatively straightforward and customizable Cons nothing worth noting at this time which is good Alternatives considered [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) Reason for choosing TrueCoach was working with activeLife Rx at the time and it was their choice Review Source Bex A. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great remote coaching software " July 24, 2022 5.0 Great. So good for my coaching business! Means I can manage so many more clients than before Pros TC is very convenient and streamlined to use. I can get programs out to remote clients quickly and they’re great quality from a customer perspective Cons Sometimes fiddly when writing up different days, can’t save a draft without filling in all the exercises Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Preferred TC way of creating programs on the drag and drop Review Source HY Hyun Y. Business Owner and Trainer Sports Used the software for: 1-2 years ### "TrueCoach, a "true"value for coaches and trainers" September 9, 2024 4.0 I've used TrueCoach for over a year now. Our program is a basketball academy and we use this for a multitude of check-ins and plans. Without TrueCoach, we would've had to do manual check-ins, video recordings through WhatsApp, etc. Now we can pretty much do everything on TrueCoach instead of using multiple platforms Pros The fact that you can customize plans for each client and also for large groups. It makes the user experience seemless Cons Sometimes setting the assigned dates are bit confusing. Additionally, I wish you can see the compliance rate of different groups instead only of ALL clients. Review Source IF Ivan F. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Great coaching app" September 3, 2024 5.0 Great and very easy and straighforward to use Pros Great app for coaches to set up clients program and very easy for clients to use with all tutorials. Also teacking progress and comment section is very useful Cons Nothing, software is very easy to use for both, coaches and the clients Review Source JB Joe B. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Client Software, Solid Coach Software" July 24, 2022 5.0 Overall the software is functional and useful, with client experience being the priority and the primary reason I haven't changed software. Pros The client side of the app is fantastic. I enjoy the way communication works and the ease of use for clients. Getting set up and running is fast and simple. Cons The most time-consuming part of coaching is getting data into the software and then utilizing said data on the back end. I would like for some form of volume and load management within the software as well as a more "open" means of inputting different data or information to clients. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/) Reason for choosing TrueCoach Client experience Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Client experience. Review Source SJK Syed Jamal K. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "The best of the best service I used I’m shocked it’s that great " July 24, 2022 5.0 Absolutely amazing. Gorgeous by all means. I’m in love with this service. Whoever is behind the concept is a great human being. He did it for free. Who does that? For free? Made our lives easier. Our business easier. Wow. Pros Everything that you see on their website. Every single thing you see. I love it. It’s designed so marvellously that I couldn’t find 1 thing that I could criticise. I’m a self employed PT and I’m new in the industry. This service made my life and my business so easy. I can’t thank them enough. Cons Nothing. It’s all great. Like I said, there is nothing I could like least. Yeah, I would love to see the money transaction thingy for clients so they can pay the PT through the service. Secondly, the text message service would be great. But these are my personal suggestion, not least like. Reason for choosing TrueCoach Because it’s free and has everything which pricey service providers have. True coach has everything that a PT would need for their clients. Everything. Try it if you don’t believe at least try. It’s gorgeous. Review Source BS Brooke S. GM/Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Coaching Made Easy" July 26, 2022 4.0 Overall, I'm very pleased with this product and the ease of use not only for me but for my clients. It's accessible to everyone of them and the video library makes sure my clients know what the movements should look like when I can't be there to guide them through it. Pros I love that I can add videos for each and every movement I request of my clients so they can see how the movement should be executed. Additionally, the ability for them to add video and enter comments on each of the movements is incredibly helpful for feedback and knowing how to better adjust things for them in the future. The ease of using the app on the client side is great. I have yet to have a complaint on the client side of the use of the system. Cons If I click out of the screen while working on programming for a client, the system can be finicky and doesn't always save my work. An auto save option would be a huge help so I don't have to reenter things if what I've entered goes missing. Review Source EN Eduardo N. fitness trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Truecoach" June 28, 2021 5.0 I have been using true coach as a client and as a coach, what I like the most is because its so simple to use and mainly looks very professional. Pros The app is great and ease to use. Allow you to see videos and instructions from coach. Also easy to upload your videos and comments for your coach to evaluate. Cons Sometimes if videos are deleted from the library you don't get a notification. Review Source TK Tirzah K. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Good product, could use upgrades" July 29, 2022 4.0 Pros This is the best fitness programming app I’ve found so far. There are a ton of features that could be improved but this is the best in the market. Cons There are a ton of features that could be added or improved. Mainly better client tracking and features that help them manage time and their day to day planning aside from just workouts. Switched from [FitSW](https://www.capterra.com/p/152377/FitSW/) FitSW is missing a lot of good features Review Source ALF Anne Lise F. Strength and Conditioning Coach Sports Used the software for: 1-2 years ### "Great tool " July 25, 2022 5.0 Remote coaching has become much easier- no longer need to send out spreadsheets and troll back through results. On the most part, it's been great. I would like to be able to use it more- just not the most tech savy! Pros I love the clarity of it for my clients. They have access to the exercise library, which shows them exactly how to do a particular movement (great when working remotely), and if anything isn't on there- it can be added on. When devising the training plans- it is clear, easy to see- for the client and the coach- and it's great to be able to get feedback from the clients. The ability to attach videos/ pictures is also great- again when working remotely. Cons I would like to be able to copy a work out- but then to add bits without having to delete everything (for instance if I want to keep A and B, but add an A1/ A2- I don't have an option of slotting a new piece in. Could save some time. Review Source NT Nicole T. Physical Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly Recommend " July 25, 2022 5.0 This app has helped me to grow my business and set it apart from most practices. Very grateful! Pros I love that True Coach allows me to have a digital aspect to my Physical Therapy practice!! It's so easy to use and also customizable for each client. I love how a lot of the app is automatic as this saves me a lot of time! Cons I wish we could customize each client a bit more i.e remove the nutrition tab, be able to turn messaging feature off, delete some of the videos in the CA library without having to turn it off completely. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Review Source SL Sarah L. health coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Intuitive Process Using TrueCopach" July 25, 2022 5.0 My clients have liked going to a single app and finding their workouts and communication from their coach all in one place. They like that they can access their past workouts and see their improvements. They like tracking their workouts and feeling a sense of accomplishment. Pros I am happy I chose TrueCoach for my business training platform. Its ease of use, videos included, and option to upload my own videos all make this a great platform. Cons I need to utilize the option to create and save programs more often. I wish this feature had the option of more guidance in creating longterm programming, though I appreciate the current flexibility: that it is up to me to complete this task. Reason for choosing TrueCoach I had used a variation of Trainerize before and although I liked it, I had more recommendations to try TrueCoach. Overall, I am glad I chose TrueCoach over Trainerize. Review Source BP Ben P. Strength Coach Sports Used the software for: 2+ years ### "Very solid service" July 24, 2022 5.0 I have used True Coach for around 4-5 years and have been very pleasantly surprised how it has made coaching a large number of athletes very easy. Pros The ease of use, implementing workouts and communicating with clients is one of my favorite qualities of the True Coach software. Cons I have seen some other capablities on other platforms that would be really nice additions, like an easy ability to upload a personal instruction video. It is also not easy to pull up older statistics and data without having to either save it as a specific metric or have to go through and search through days/weeks/months of older training sessions. Review Source MB Mitch B. Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Good quality CRM" July 25, 2022 4.0 Pros Adding products and creating subscriptions for our athletes was easy and intuitive. The customization of each athletes workouts as well the feature to create and assign programs works well with our gym model. The ability to add to an already existing exercise library that autocompletes suggestions is Aldo a nice feature. Cons I would like to see the ability to add membership contracts as well as an e-sign function to accompany each membership. Single use payments would also be helpful to process through the software. Review Source PB Perrin B. Fitness Coach Professional Training & Coaching Used the software for: 2+ years ### "Review for TrueCoach" July 12, 2019 5.0 Overall, I've been extremely happy with TrueCoach and their customer service over the years. Communication has been improved over time as they've grown their team. Like I said previously, there have been some one-off issues in the past that disrupted my processes but were solved. After experimenting with similar software, nothing compares to TrueCoach. Pros TrueCoach has provided a tool for me to be able to better communicate with my clients. Before TrueCoach I would spend countless hours messing with spreadsheets, email, and text messages. Their platform has allowed me to streamline my process so I can communicate better and more efficiently. The company is constantly innovating and reaching out to their clients for feedback that drives their improvements. Cons Any software in its infancy will always have bugs and need improvements. Over the years there have been some issues that disabled usability or didn't allow me to access a feature at certain times. All in all, none of them have been a huge deal and they were eventually remediated. I'd like is billing/payment processing ability, but I know that has been in the works for a while long and assume there are good reasons it doesn't exist yet. The product works much better for individuals over teams. I'd love a platform where I could communicate with a team or group all at once vs solely in individual profiles. I.E. a chatroom or group similar to what exists on Facebook. Review Source MAR Marie Anne R. Personal Trainer and owner Professional Training & Coaching Used the software for: 6-12 months ### "A Revolutionary Tool for Coaching" July 24, 2022 5.0 I’m saving so much time writing and creating personalized programs for my clients, all over the world, with True Coach. It definitely helped my business to grow. In a year I went from coaching 5 clients to 30. Pros To have the videos of each movement make everything so much easier with all my clients and it makes me save an enormous amount of time not having to write descriptions for them to know what movement I’m talking about. Also it is quick and effortless to integrate them in the programs. Cons It would simply a lot of things for me if the processing payment feature was available in Canada. Reason for choosing TrueCoach I had used it as a client of an other coach and I enjoyed using it. That’s why I choosed to go with it for my own business. Review Source CL Charles L. ceo Health, Wellness and Fitness Used the software for: 2+ years ### "Best " February 15, 2019 5.0 I save time Pros Convenient, can manipulate my own content easily Cons He'd be cool to have inbody files linked to my clients profiles Review Source PH Paige H. Personal Trainer, Nutritional Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "True Coach Review" July 24, 2022 5.0 I have enjoyed my experience so far and am excited to learn more about the software. I like how there are youtube videos and helpful tips to make the process even easier. Pros level of ease for provider and client. I enjoy having access to the exercise library. Showing youtube clips previously could take up a lot of time and be frustrating to the client Cons There's nothing I can really complain about. I do think it is worth the price; however, I know now there is a very comparable software that is offered for free. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) Reason for choosing TrueCoach based on a recommendation from a friend. Review Source Similar Products Featured