# TrueCoach Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrueCoach Software - reviews, pricing plans, popular comparisons to other Personal Trainer products and more.

Source: https://www.capterra.com/p/155784/truecoach

---

# 

 TrueCoach Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TrueCoach

## What is TrueCoach?

Accelerate Your Coaching Business! Discover TrueCoach – The Premier Platform for Coaches & Personal Trainers. Trusted by 20K+ Worldwide. Start Risk-Free for 14 Days. No Credit Card Needed. Unleash Your Earning Potential Today!

## What is TrueCoach used for?

[Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Fitness](https://www.capterra.com/fitness-software/)[Gym Management](https://www.capterra.com/gym-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 838 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Comprehensive client management tools

Intuitive and accessible platform

Limited payment processing options

Frequent technical glitches

Starting price

$25.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Gym Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrueCoach?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xplortechnologies.com/&name=TrueCoach)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrueCoach

4.8 (838)

VS.

[4.6 (3,185)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/)

Starting Price

$25.99

Flat Rate, Per Month

Starting Price

$22.5

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (838)

Ease Of Use

4.4 (3,184)

Value For Money

4.6 (772)

Value For Money

4.6 (3,012)

Customer Service

4.8 (743)

Customer Service

4.5 (2,862)

## TrueCoach alternatives

[4.6 (407)](https://www.capterra.com/p/227564/FitBudd/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (378)](https://www.capterra.com/p/202837/Everfit/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (233)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (445)](https://www.capterra.com/p/141155/PT-Distinction/reviews/)

Starting price

$19.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155784/truecoach/alternatives/)

## FAQs about TrueCoach

Overview

### What problems does TrueCoach solve?

TrueCoach solves scattered client programming, messy spreadsheet-and-email workflows, and slow feedback loops by centralizing workouts, messaging, videos, notes, and progress tracking in one platform. Personal trainers, strength coaches, gyms, and remote coaching teams use it to deliver customized programs faster, manage larger client loads, and maintain accountability across in-person, hybrid, and online coaching.

Answer based on 671 reviews

Overview

### Which roles and teams benefit most from TrueCoach?

TrueCoach is most used by personal trainers, fitness coaches, and strength coaches who deliver workout programs, track client progress, and communicate remotely. Gym owners, founders, and head coaches use it to standardize coaching workflows, manage client rosters, and scale online services, while physical therapists support guided recovery and accountability.

Answer based on 838 reviews

Overview

### What company size and industries is TrueCoach built for?

TrueCoach is built for small fitness businesses, with 96% of reviewers from small businesses and 76% in Health, Wellness and Fitness. It also serves Sports at 11% and Professional Training and Coaching at 4%, with usage centered on personal trainers, the most common use case at 64%.

Answer based on 838 reviews

Features and Usability

### What are the key features of TrueCoach?

TrueCoach includes core coaching tools like workout programming, client workout tracking, progress tracking, and calendar-based scheduling. Differentiating features include an exercise library with exercise video library support, custom video uploads for coach and client feedback, in-app messaging, reusable templates, and payment processing for managing coaching plans.

Answer based on 549 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TrueCoach starts at $25.99/month for the Starter plan with up to 5 clients, then Standard at 63.99 for 20 and Pro at 128.99 for 50; a free trial is available. Reviewers call it budget friendly and worth the price, though some say costs rise quickly with larger client loads.

Answer based on 63 reviews

Integrations

### Which third-party tools and platforms does TrueCoach integrate with?

TrueCoach integrates with Stripe for payments, plus reviewers also mention Microsoft Excel, Google Docs, Mailchimp, Jane, Calendly, and Acuity Scheduling in related workflows. Reviewer feedback points most often to billing, scheduling, documentation, and spreadsheet-based processes, with Stripe the only integration explicitly confirmed in the official catalog.

Answer based on 74 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TrueCoach?

TrueCoach is generally quick to onboard for coaches and clients, with live online sessions, webinars, documentation, and videos available for training. Reviewers say nontechnical users and remote clients usually learn it fast, while admins and coaches setting up advanced features, metrics, payments, or larger team workflows may need more time.

Answer based on 114 reviews

Getting Started and Support

### What customer support options does TrueCoach offer, and how do users rate the experience?

TrueCoach offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users generally describe support as quick, helpful, and easy to reach, with live chat and FAQ resources resolving questions fast. Some users mention confusion during product changes and occasional usability issues, but support is often seen as responsive when problems arise.

Answer based on 577 reviews

Workout programming

### How well does TrueCoach handle workout programming?

TrueCoach supports flexible workout programming for coaches who need custom plans, templates, video libraries, and varied training formats. Personal trainers and remote coaches like the freedom to build circuits, supersets, and reusable sessions, though some find copying, scheduling, exercise search, mobile editing, and saving changes less smooth than expected.

Answer based on 144 reviews

## Who uses TrueCoach?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 514 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 514 reviews

Entrepreneurs/Owners

35%

Entrepreneurs/ Owners

35%

Health & Medical

15%

Administrative

15%

IT & Software Development

5%

Others

30%

Top industries

Based on 514 reviews

Health, Wellness and Fitness

80%

Sports

13%

Professional Training & Coaching

3%

Recreational Facilities and Services

2%

Other

2%

## Pros and Cons

Comprehensive client management tools

93% positive reviews out of 441

Most reviewers describe client support as enabling streamlined communication, organization, and scalable coaching for diverse client needs.

Limited payment processing options

42% negative reviews out of 62

Some reviewers describe payment processing as lacking automation, regional support, and integrated billing for international users.

Intuitive and accessible platform

96% positive reviews out of 157

Most reviewers find ease of use important, highlighting the platform’s straightforward navigation and quick learning curve.

Frequent technical glitches

74% negative reviews out of 50

Most reviewers report bugs and issues, including slow load times, freezing, and occasional data loss during use.

Responsive customer service team

97% positive reviews out of 77

Most reviewers appreciate customer support for its prompt, helpful responses and ongoing commitment to user satisfaction.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile App

4.4 (435)

56.09% of 435 reviewers that rated this feature as important or highly important

You get convenient access to workouts and communication on the go. Users think the client app is intuitive and helpful, but many reviewers report the coach app lacks functionality, is slow, and doesn’t allow programming or editing, especially on Android devices.

Exercise Library

4.5 (424)

47.88% of 424 reviewers that rated this feature as important or highly important

It gives you a versatile library with demo videos and lets you upload your own or add YouTube links. Reviewers appreciate the variety and customization options. Some users say search and video quality could be better, and note inconsistencies in exercise naming and demo form.

Fitness Plan

4.7 (354)

37.85% of 354 reviewers that rated this feature as important or highly important

TrueCoach offers an efficient way to create, assign, and adjust workout plans for multiple clients. Users think it streamlines scheduling and customization, saving time. Some reviewers feel organizing and finding plans could be easier, and weekly updates could be more flexible.

Payment Processing

4.5 (351)

30.48% of 351 reviewers that rated this feature as important or highly important

This aspect helps automate client billing and integrates with Stripe for recurring payments. Reviewers appreciate the ease of setup and automation. Some users report limited availability outside the US, desire more billing flexibility, and mention setup or communication issues.

Activity Tracking

4.7 (350)

42.57% of 350 reviewers that rated this feature as important or highly important

With this capability, you can monitor client progress, adherence, and compliance over time. Reviewers appreciate the accountability it provides, the ability to spot trends or plateaus, and how it supports communication. Some users mention tracking could be improved for missed workouts.

Customizable Templates

4.7 (325)

33.85% of 325 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

TrueCoach 27 features

With this capability, you can monitor client progress, adherence, and compliance over time. Reviewers appreciate the accountability it provides, the ability to spot trends or plateaus, and how it supports communication. Some users mention tracking could be improved for missed workouts.

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Record client information and feedback

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

It gives you a versatile library with demo videos and lets you upload your own or add YouTube links. Reviewers appreciate the variety and customization options. Some users say search and video quality could be better, and note inconsistencies in exercise naming and demo form.

Administer standardized fitness assessments to gauge current fitness level

TrueCoach offers an efficient way to create, assign, and adjust workout plans for multiple clients. Users think it streamlines scheduling and customization, saving time. Some reviewers feel organizing and finding plans could be easier, and weekly updates could be more flexible.

Intended for sports & fitness gyms

Designed for trainers who offer online and in-person sessions

Designed for trainers who offer in-person sessions

Database of members to track personal information of individuals and families

You get convenient access to workouts and communication on the go. Users think the client app is intuitive and helpful, but many reviewers report the coach app lacks functionality, is slow, and doesn’t allow programming or editing, especially on Android devices.

Create customized diets based on each of your client's needs

Designed for trainers who offer online sessions

This aspect helps automate client billing and integrates with Stripe for recurring payments. Reviewers appreciate the ease of setup and automation. Some users report limited availability outside the US, desire more billing flexibility, and mention setup or communication issues.

Check-in and out via a mobile device or kiosk

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Features

4.5 (838)

4.5

Based on 838 reviews

## Pricing

Value for money

4.6 (772)

Free Trial

[View pricing plan details](https://www.capterra.com/p/155784/truecoach/pricing/)

Starter

$25.99

Flat Rate,Per Month

It includes:

-   TrueCoach Payments

Standard

$63.99

Flat Rate,Per Month

It includes:

-   Customize According to your Brand
-   Connect to Apple Health/Watch
-   Connect to Garmin
-   Connect to OURA
-   Connect to Fitbit and more.

Pro

$128.99

Flat Rate,Per Month

It includes:

-   Custom Theme With Your Brand

Value for money

4.6 (772)

4.6

Based on 772 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (743)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (743)

4.8

Based on 743 reviews

## User reviews

Overall rating

4.8

Based on 838 reviews

Filter by rating

5(661)

4(157)

3(16)

2(4)

1(0)

Mentioned topic

Sorted by most recent

JA

John A.

Executive Vice President

Construction

### "IT support is worthless"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 6, 2026

Been getting the runaround with IT in trying to resolve my not receiving emails after mid Februaryxx

Pros

Great program

Cons

IT support is worthless!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Laura L.

Coach and dietitian

Health, Wellness and Fitness

### "Great coaching app!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 21, 2026

Not much changes since my last review 4 years ago. I can still see some room for improvements. Can't change the coaching app I use as I have a library for 200+ workouts saved on TrueCoach.

Pros

Great way to share workouts with clients. You can add own videos for the exercises, easy enough to use.

Cons

Client enter results for their workout. Exercise history function is not great, doesn't work properly, on Android you can't use the search function.

Alternatives considered

[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

Reasons for choosing TrueCoach

Easiest to use compared to PTD and no bugs with this app compared to MY PT hub

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Elke L.

Owner

Health, Wellness and Fitness

### "Excellent for 1:1 personal training – less suited for full online coaching"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2025

TrueCoach is, in my opinion, one of the best platforms for personal trainers who work closely 1:1 with clients and want a simple, powerful solution for programming and tracking. For my current needs, it became less ideal, but for in-person or hybrid coaching, I would still recommend it without hesitation.

Pros

I used TrueCoach for almost two years and really enjoyed it. The platform is flexible, the training plan builder works very well, and the customer support has always been excellent. For managing workouts and client communication, it’s straightforward and reliable.

Cons

My coaching focus shifted over time, and I found myself needing more automation around recurring habits, structured check-ins, and additional tools for nutrition coaching. TrueCoach wasn’t designed for that type of workflow, which made it harder to run a 100% online coaching business with a strong emphasis on behavior change.

Switched from

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

didn't like my PT Hub at all, too inflexible, too many bugs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Hayley A.

Coach

Health, Wellness and Fitness

### "Will do as a starter! "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

April 17, 2025

It wasn’t bad, but didn’t have the features I need for a successful coaching business.

Pros

Add my own exercises with video and descriptions to be used to customize each client’s workouts

Cons

The workouts were really difficult to customize on a bigger scheme across clients and didn’t have a lot of flexibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HY

Hyun Y.

Business Owner and Trainer

Sports

### "TrueCoach, a "true"value for coaches and trainers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 9, 2024

I've used TrueCoach for over a year now. Our program is a basketball academy and we use this for a multitude of check-ins and plans. Without TrueCoach, we would've had to do manual check-ins, video recordings through WhatsApp, etc. Now we can pretty much do everything on TrueCoach instead of using multiple platforms

Pros

The fact that you can customize plans for each client and also for large groups. It makes the user experience seemless

Cons

Sometimes setting the assigned dates are bit confusing. Additionally, I wish you can see the compliance rate of different groups instead only of ALL clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IF

Ivan F.

CEO

Health, Wellness and Fitness

### "Great coaching app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2024

Great and very easy and straighforward to use

Pros

Great app for coaches to set up clients program and very easy for clients to use with all tutorials. Also teacking progress and comment section is very useful

Cons

Nothing, software is very easy to use for both, coaches and the clients

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Andrew C.

Personal Trainer

Health, Wellness and Fitness

### "Saves Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 5, 2024

Pros

Not expensive, great way to keep track of clients progress and easy to adjust clients plans.

Cons

Nothing bad to say, love that it gives a free trial first.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Dani T.

Owner

Health, Wellness and Fitness

### "True Coach app review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 26, 2023

My overall experience was good. I continue to use the app despite its flaws.

Pros

User-friendly, and very easy to understand.

Cons

The coach side of the app is not user-friendly and never works on a cell phone.

Switched from

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Easier to use on the PC for personal training

Reasons for choosing TrueCoach

More personal training specific. The other apps were better for subscription purposes and remote individuals. A true coach is best for in-person trainees for organizational purposes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gopal B.

Manager

Hospitality

### "Amazing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2023

True and result oriented best app ever, keep up the good work

Pros

All features are amazing. Very helpful and result oriented.

Cons

so far not much negative thought on this. Well done

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Patrick M.

Personal Trainer

Recreational Facilities and Services

### "Not So Budget Friendly Fitness App"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 10, 2023

Fair.Not my top choice recommendation.It could be made much affordable

Pros

Its Great.Best in the Market,could rank as one of the best in market

Cons

Pricing.Its bit expensive compared to others in the same market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155784/truecoach/reviews/)

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