# Rhino Fleet Tracking Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Rhino Fleet Tracking the right Fleet Management solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/reviews

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Rhino Fleet Tracking

4.6 (80)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Rhino Fleet Tracking

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

PR

Pawan R

OwnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“What I like most about rhino fleet is just tracking mechanism, it’s optimize route planning and also Security it provides.“

February 27, 2026

SH

Shawn H

Business ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“I have waited over a week to get someone to call me back about case number that was submitted. When talking to tech support and sales don't agree on some of the options available.“

April 11, 2023

AM

Amber M

Office ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years.

“We have a fleet of 8 Removal Vans for our Mortuary, & Rhino Fleet Tracking makes it super simple & easy to keep track of our fleet for various reasons!!“

February 15, 2025

JW

Jessica W

DispatchHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years.

“The Rhino Fleet Tracking app is a highly efficient and user-friendly tool designed to streamline fleet management.“

January 21, 2025

JW

Jessica W

DispatchHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years.

“I really enjoyed the intuitive interface making it simpler to navigate and track, even if users are not tech-savvy.“

January 21, 2025

## Showing most helpful reviews

Showing 1-25 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WI

Walt I.  
HSE  
Oil & Energy  
Used the software for: 1-2 years

### "J-W Power Company"

February 7, 2019

4.0

The utilization of Rhino has allowed to have a better idea of the daily location and use of one of our most expensive and libel assets - company trucks. We have witnessed improvements in employee driving and more attention by those drivers to their company and personal driving habits.

Pros

Customer service is quick, easily accessible and always helpful!

Cons

Speed limit discrepancies between the system and actual posted speed limits.

Review Source

VW

Val W.  
Director  
Education Management  
Used the software for: I used a free trial

### "Rhino Fleet tracking"

January 9, 2025

5.0

Utilize to track fleet vehicles across the United States

Pros

Ability to track each and every truck on the road 24/7.

Cons

If any truck is in a very remote area, it may not work as well.

Review Source

Response from GPS Insight

January 10, 2025

Great to hear, Val! Thank you for taking the time to leave us a review!

SH

Shawn H.  
Business Manager  
Construction  
Used the software for: 6-12 months

### "mixed review"

April 11, 2023

3.0

Devices help us locate our equipment but do not give us real-time update on the location of the equipment. This was really important when a piece of equipment was stolen and we couldn't get an update on the position for 8 more hours.

Pros

Easy to install and initialize. Fairly accurate on the location of the device.

Cons

No realtime updates and the customer service is horrible. Takes forever to get them on the phone and when you do they take a message and say they will call you back. I have waited over a week to get someone to call me back about case number that was submitted. When talking to tech support and sales don't agree on some of the options available.

Review Source

IG

Ivan G.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Rhino Tracking "

February 17, 2025

5.0

Pros

Rhino fleet tracking help us with managing our medical transportation fleet.

Cons

Rhino Fleet Tracking could be harder to manage certain fleets.

Review Source

Response from GPS Insight

February 18, 2025

Great to hear, Ivan! Thanks so much for taking the time to leave us a review!

JG

Jorge G.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "Good product and service"

February 6, 2025

4.0

My experience was great. product worked well and service was pleasant.

Pros

Kept track of each vehicle well. The dashboard also worked well.

Cons

I did not like the higher cost for the equipment or monitoring.

Review Source

Response from GPS Insight

February 11, 2025

Excellent, thanks for the review, Jorge!

IO

Israel O.  
Supervisor  
Wholesale  
Used the software for: 6-12 months

### "Rhino Fleet Tracking: Affordable Innovation with Opportunities to Grow"

February 27, 2025

5.0

Rhino Fleet Tracking provides a cost-effective and user-friendly solution for fleet management, making it a good choice for small to mid-sized businesses. Customer support is responsive, and the platform delivers solid performance for price

Pros

It’s know for its user-friendly interface, real-time GPS tracking, and customizable alerts, and it’s help businesses efficiently manage their fleets

Cons

Mobile app functionality needs to be improved

Review Source

Response from GPS Insight

March 3, 2025

Excellent review, Israel! Thanks so much for taking the time to share your story!

MW

Morgan W.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Rhino Fleet Tracking is great"

December 18, 2024

5.0

My overall experience has been great. This app saves me time and effort and is very effective in what it does.

Pros

This software made managing the location of my vehicles very easy.

Cons

The layout of the app could do with a bit of work.

Review Source

Response from GPS Insight

December 19, 2024

Thanks so much for sharing your story, Morgan! We appreciate you taking the time to leave a review!

YG

Yeshwanth G.  
Associate  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Excellent service "

February 28, 2025

5.0

Good and awesome with timely response and work

Pros

Super excellent service good work good service

Cons

Nothing as such faced from rhino as I haven't experienced anything

Review Source

Response from GPS Insight

March 5, 2025

Thanks so much for the review, Yeshwanth! We're so happy to hear you've been seeing the benefits of Rhino Fleet Tracking!

VR

Verified Reviewer  
Owner / Operator  
Management Consulting  
Used the software for: 1-2 years

### "Solid GPS System with Good Reporting"

October 23, 2018

5.0

I have used Rhino Fleet Tracking with one of my largest clients for the past year and it is hands down an excellent GPS system. It shows the management staff how fast drivers go (average speed), the top speed they drove, if they like to slam on their brakes and so much more. We can see if they are leaving their trucks on or turning them off while on job sites, I mean it gives us a lot of information. In the end it is much better and stores more data than other GPS systems we have used. It does eventually appear to drop data out of their system allowing you to only run reports for the last 6 months or so, but that said it is way better than the other system we used that only allowed us to look at roughly 45 days of historical data and was much more expensive. All in all I definitely think it is worth a look for anyone serious about tracking their vehicles with GPS.

Pros

\- Excellent GPS system with great built-in reporting - Easy to see trucks in the field and get live data from what is going on - Can filter and isolate vehicles or drivers through filters - Allows you to review prior days and see driver routes on a map to increase efficiency - Reports can be exported in Excel and other formats for archiving and importing into other custom reports/tracking systems

Cons

\- All data from the system does not appear later so you need to download the data you want to keep to view it years later. It does give you a really good time frame but eventually the data seems to drop out where you cannot get it anymore.

Review Source

VR

Verified Reviewer  
Business Development  
Facilities Services  
Used the software for: 1-2 years

### "Works exactly how we need it to!"

July 17, 2018

5.0

More accountability and peace of mind. Has certainly paid off!

Pros

Customer service, although rarely needed, is great Easy to setup (OBD Device) Alexa integration is cool, although I haven't needed it too much as we don't switch drivers to different vans, etc. Can utilize Google Streetview within their program

Cons

The towns show up wrong; sometimes when you look at past history it will show a random town and the only way to know is by the road name where that device is. Also, I would use the hard-wired version next time as drivers conveniently pull out the device when they want to and say it "fell out".

Review Source

RD

Ron D.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Top Notch"

December 30, 2020

5.0

Outstanding value, prompt response and terrific customer service.

Pros

From day one it was very easy to use and provides more than adequate customization.

Cons

I had no difficulties in the implementation or setup.

Reason for choosing Rhino Fleet Tracking

Value and reputation

Review Source

JM

Jim M.  
President  
  
Used the software for: Less than 6 months

### "So far so good, still learning the system Beverly was a big help."

March 27, 2018

4.0

Pros

I like the text alerts if someone is speeding and the geo fence option. It would be nice if the mobil app had a few more features. But it seems pretty good for a quick glance. Installation of the units couldn't have been easier. Customer service has been top notch so far. Keep up the good work.

Cons

There seems to be a problem when you try to customize your vehicle. The drop drown list only allows you to pick from four or five types of cars and won't allow you to type in a specific model. One of my guys drives a subaru and a ford E-350 Cargo van. Cant input those options. Should be an EZ fix for your software boys.

Review Source

Response from GPS Insight

March 30, 2018

Hi Jim, Thank you for the review and we're glad Beverly has been a big help to you. Thank you for your note regarding the vehicle options. We actually just added the E-350 Cargo Van, so you should see that now. I will ask customer service to follow up with you to let you know. With the large number of makes and models we try to select the most common, however, we are always happy to add a custom vehicle for our customers at any time. Just let us know. Thanks again! -lindsey

JS

Joshua S.  
Purchasing manager  
Construction  
Used the software for: 1-2 years

### "Rhino Fleet Tracking"

August 26, 2019

5.0

customer service was great!

Pros

price point was good and the customer support was good

Cons

user interface wasn't the best and managing the devices online was a little cumbersome

Review Source

KB

Khem B.  
Owner  
  
Used the software for: 1-2 years

### "It's always nice working with their executives and they provide excellent customer service."

July 5, 2018

5.0

Pros

Easy to use and people in this Company are great. Wonderful people working in this company and very friendly

Cons

I never anything like in this software that I can say idon't like. Easy to print miles from the software and very very friendly software.

Review Source

KR

Kyle R.  
Owner  
Architecture & Planning  
Used the software for: Less than 6 months

### "Quick, easy, and manageable right from my phone is great!"

April 17, 2018

5.0

Pros

The fact that went over everything so precise, where I didn't have to ask questions shows she knows the product and is well informed about all the little details in the applications.

Cons

I didn't like that I was limited in how many times I could refresh to see where my fleet was going. I understand 360 is a lot, but what if I needed more. Seems unrealistic if I pay every month for them but I'm limited in situations that might have a high whereabout sensitivity.

Review Source

Response from GPS Insight

April 19, 2018

Hi Kyle, thank you for the great review. I'm so glad you enjoyed your experience with our customer service team. Regarding the locates, if you feel you are needing more data to report on, we would be glad to upgrade your reporting time from every 2 minutes to a more frequent time. Just give us a call or email customer service. Have a great day!

SM

Scott M.  
Service Manager  
Facilities Services  
Used the software for: 6-12 months

### "Fair Price & Great Customer Support"

October 2, 2018

4.0

Overall Rhino Fleet tracking has been outstanding with their customer support. Product is easy to install and software is very intuitive.

Pros

Easy to use & install. Customer support is outstanding. No contract.

Cons

Patch cables for units can be a little pricey.

Review Source

JH

Justin H.  
Pres  
Construction  
Used the software for: Less than 6 months

### "Just started an account with 20 devices, start up was very intuitive, so far so good."

May 23, 2018

5.0

Pros

Set up was super easy and lots of reporting and alert functions. The AP on the cell phone (Android for me) and the desktop both function great. I am able to get service reminders, trouble codes and most importantly find our team members in a flash.

Cons

Dont think it is capable of tracking total miles on a vehicle, including existing miles. You can get reports of how many mile the vehicle has traveled in a given period however I wish I can enter the vehicles existing mileage keep a running tally.

Review Source

GS

Greg S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Very informative and easy to follow."

August 1, 2017

5.0

Here are some benefits we have encountered from using this software: Enhanced employee performance. We can provide safer and more reliable service.

Pros

This software helps enhance performance and security at our company. Pros: User friendly. Reliable. Detailed. Economic.

Review Source

Response from GPS Insight

August 1, 2017

Thanks for the review, Greg! We're so happy to see that you are realizing the benefits of GPS tracking for your employee performance and the ability to offer a safer and more reliable service to your customers.

SN

Susan N.  
Procurement  
Real Estate  
Used the software for: Less than 6 months

### "No contract!"

January 9, 2019

5.0

Great!

Pros

No contract and easy navigation. Excellent customer service.

Cons

No instructions with shipped chips. A one page introductory/instructional sheet would be nice.

Review Source

CI

Cristina I.  
Administrative Assisant  
Security and Investigations  
Used the software for: Less than 6 months

### "Excited to learn new ways to help our company grow. "

June 5, 2018

5.0

Pros

This software will help our company be more efficient and be able to track our day to day service. Which is helpful to us here at the office and to our technicians out in the field.

Cons

We just started using the software and we haven't found anything not to like about it. After our demo we are very excited to start using it.

Review Source

JV

Jason V.  
Logistics Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "It was a great overview with one of the customer rep."

August 2, 2017

4.0

As I mentioned, I have just been trained and will start using this software on a daily basis. The reporting is what looks to be beneficial for our business.

Pros

It's early to know and will have more feedback in a few months. But it's looks to have a lot of information we need

Review Source

Response from GPS Insight

August 18, 2017

Thanks for the review, Jason! We're glad you enjoyed your training with Pat.

LH

Laurene H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Product!"

April 26, 2017

5.0

I just got these and so far so good! Looking foward to being able to track my fleet easily. I had a different tracker before and this is SO much easier and user friendly.

Pros

Easy to use.

Cons

none so far that i know of

Review Source

Response from GPS Insight

April 26, 2017

Thank you, Laurene! We are so glad to hear you are finding ease with using our trackers. Welcome aboard!

BL

Brian L.  
President  
  
Used the software for: Less than 6 months

### "Bev was very conscious of my time and needs and covered all the basics"

March 12, 2018

5.0

Pros

The ease of use, the tabs are clearly labeled as to what they do, use of google maps is helpful as well

Review Source

Response from GPS Insight

March 13, 2018

Thank you, Brian for your review. We're glad to hear that Bev was helpful and we are happy to have Victor Products as a customer.

CC

Christopher C.  
Principal  
  
Used the software for: Less than 6 months

### "Very pleased"

April 2, 2018

5.0

Pros

The software seems to be very user friendly. The systems seems to be very easy to navigate through for monitoring and reports.

Cons

I am not sure what I do not like yet. I am very new to the program and I am still getting use to it.

Review Source

Response from GPS Insight

April 6, 2018

Hi Christopher, thank you for the review! Our friendly customer service team is available should you have any more questions or needs. We're glad to have you as part of the Rhino family!

TA

Tony A.  
  
  
Used the software for:

### "Orientation review"

October 12, 2016

5.0

I normally refuse to do reviews, but Nicole was extremely friendly, knowledgeable and deserved great rating.

Review Source

Response from GPS Insight

October 13, 2016

Thank you, Tony for taking the time! We're happy to hear your time with Nicole was great!

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