# SPS Commerce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SPS Commerce Software - reviews, pricing plans, popular comparisons to other EDI products and more. Source: https://www.capterra.com/p/155593/SPS-Commerce --- # SPS Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SPS Commerce ## What is SPS Commerce? SPS Commerce Fulfillment is your gateway to retail growth. With access to the world’s largest network of pre-mapped connections via the only EDI solution on the market with full-service support, you’ll remove the heavy lift associated with manual supply chain management. Enjoy a fully compliant solution proactively monitored 24/7 by our team of experts that tackles all your EDI needs, including system integration and document automation. ## What is SPS Commerce used for? [EDI](https://www.capterra.com/edi-software/)[Order Management](https://www.capterra.com/order-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/) Top alternative Featured Overall rating Based on 494 user reviews Reviews sentiment Positive 82% Neutral 9% Negative 9% Pros & cons Accessible for all experience levels Intuitive and logical navigation Frequent errors and unclear fixes High and confusing pricing Starting price $20 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SPS Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spscommerce.com/&name=SPS Commerce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SPS Commerce 4.2 (494) VS. [4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting Price $20 Per Month Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (494) Ease Of Use 4.6 (39) Value For Money 3.7 (435) Value For Money 4.9 (39) Customer Service 4.1 (473) Customer Service 4.9 (39) ## SPS Commerce alternatives [4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.1 (283)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155593/SPS-Commerce/alternatives/) ## Who uses SPS Commerce? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Accessible for all experience levels 86% positive reviews out of 155 Most reviewers describe ease of use as a major benefit, highlighting simple setup, customization, and quick learning. Frequent errors and unclear fixes 61% negative reviews out of 92 Some users report recurring bugs, confusing error messages, and time-consuming troubleshooting that hinder workflow efficiency. jeff G Director of Operations, 51 - 200 employees. "Their lack of product discovery created around 50 critical (trackable) errors, their onboarding team continually failed to support and train our vendors, and their support team failed to resolve most issues." Intuitive and logical navigation 88% positive reviews out of 34 Most users report navigation is straightforward, user-friendly, and visually organized, making daily tasks efficient. High and confusing pricing 79% negative reviews out of 68 Most reviewers find pricing expensive, with hidden fees, unclear billing, and frequent charges impacting profitability. Jack W President, 11 - 50 employees. "The Automation project has not successfully launched, SPS has charged me since I signed the agreement. If the automation takes 10 years to launch, should I pay for this service that I have never used for 10 years?" Seamless ERP and software integration 82% positive reviews out of 28 Most reviewers indicate integrations are smooth with major ERP systems, streamlining automation and business processes. Andrew T I.T. Manager, 51 - 200 employees. "It is bundled nicely with Netsuite which makes integration between SPS and Netsuite quite simple." Consistently poor user experiences 100% negative reviews out of 24 Most users report negative experience due to unreliable service, poor communication, and disappointing interactions overall. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. EDI 3.8 (44) 63.64% of 44 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another Alerts/Notifications 4.1 (38) 47.37% of 38 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Transformation 3.6 (36) 38.89% of 36 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Third-Party Integrations 3.1 (31) 45.16% of 31 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Multiple Format Support 3.3 (25) 28.00% of 25 reviewers that rated this feature as important or highly important Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Database Support 3.3 (24) 29.17% of 24 reviewers that rated this feature as important or highly important Supports common databases such as MySQL and Oracle SPS Commerce 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Track and manage adherence to policies for any service, product, process, or supplier Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Supports common databases such as MySQL and Oracle Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Integrate with existing ERP systems Automated handling of non-compliant EDI transmissions. Form predictions based on past and present data/trends Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Create, send, and track purchase orders and their statuses View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Allows automated and event-driven transaction scheduling Get Advice We can help you find the software with the features you need. Features 4.0 (494) 4.0 Based on 494 reviews ## Pricing Value for money 3.7 (435) [View pricing plan details](https://www.capterra.com/p/155593/SPS-Commerce/pricing/) Basic $20.00 Per Month Value for money 3.7 (435) 3.7 Based on 435 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (473) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (473) 4.1 Based on 473 reviews ## User reviews Overall rating 4.2 Based on 494 reviews Filter by rating 5(248) 4(157) 3(43) 2(11) 1(35) Mentioned topic Sorted by most recent AU Anonymous User Planning Assistant Information Technology and Services ### "Powerful automation if your company embraces the learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 29, 2026 Overall, SPS Commerce is a great solution that excels in automation, integration, and operational efficiency. Pros Managing orders, invoices, and documents in one place makes workflows much more efficient and reduces manual work significantly. The automation and integrations with other systems are a big advantage, especially when handling high volumes or working with multiple partners. Cons That said, what I don’t like is that it can be complex and not very intuitive at the beginning. There’s definitely a learning curve, and troubleshooting errors isn’t always straightforward without technical knowledge. The price is probably the biggest downside, specially for small businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jilly T. Business Analyst Consumer Goods ### "Makes EDIb easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 23, 2026 We do like using SPS. We've been a customer for many years. We wouldn't be still with them if they were problematic Pros Platform is really easy to onboard. Our Account Manager is ready to work with. They have been great to work with. Cons Support quality has decreased over the last couple of years. I don't know if that's a result of our migration to a new ERP or not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bilel F. Affiliate marketer Marketing and Advertising ### "review SPS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2026 Le principal atout réside dans sa capacité à automatiser les échanges EDI (commandes, factures, avis d'expédition). Les utilisateurs se plaignent de délais de réponse très longs (plusieurs jours, voire une semaine), de l'incapacité des équipes support à résoudre les problèmes, et d'un manque de professionnalism Pros Intégrations clés : La solution est reconnue pour ses intégrations prêtes à l'emploi avec les principaux ERP comme SAP, Microsoft Dynamics, Oracle NetSuite, Sage, Cons la plateforme n'est pas intuitive et nécessite une formation importante, tant pour les équipes informatiques que pour les utilisateurs métier. complexe et chronophage, nécessitant souvent l'aide de consultants, ce qui augmente les coûts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Albert H. IT Analyst Consumer Goods ### "Improve order processing efficiency for great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 13, 2026 Pros Very easy portal to use and allows the end user to learn a lot about EDI and X12 communication. Customer support is friendly and effective, allows us to process many orders over the course of a week without individual manual effort. This makes speed and efficiency improvements to our internal processes. Cons Can be difficult to onboard new customers if the X12 format and required documents is a different transaction set than we are used to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZD Zwee D. IT Technician Transportation/Trucking/Railroad ### "SPS Review - Trucking Enterprise" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 28, 2025 SPS Commerce is a great EDI solution for us, we were able to set up multiple connections with customization with the help from SPS team Pros \- very easy to use and project/support team are very supportive - very transparent with billing and invoicing Cons \- sps portal does not show a lot of info when it comes to troubleshooting - not easy to resolve issue quick Switched from [Kleinschmidt](https://www.capterra.com/p/183675/Kleinschmidt-EDI-Integration/) Ease of use and the pricing of the product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Thank you for sharing your feedback! Our teams are more than welcome to help troubleshoot things with you if you need. Our Support Team can be reached by phone, email, or through the chat feature within Fulfillment. SO Shane O. Customer Service and Inside Sales Electrical/Electronic Manufacturing ### "New Updates Have Made the Site Much Easier to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 30, 2025 I have not had to reach out to anyone at the SPS Commerce site because everything has been running smoothly. Direct communication with the person from Grainger who placed the order would really be a plus. Pros Recent updates have made using the confirmation of orders very easy to use. The check for errors feature is a great way of making sure everything is set correctly before sending the confirmation. Cons The monthly cost is still pricey, but SPS Commerce has at least improved the ease of using the site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jack W. President Wholesale ### "force customer to pay for services that has not launched " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 15, 2024 07/02/2024, \[sensitive content hidden\] reached out to me and suggested that I synchronize SPS with Quickbooks so that I can save time to submit invoices to Key Foods. 08/21/2024, We signed the project agreement on 08/29/2024, \[sensitive content hidden\] started to discuss with me about how to synchronize SPS with QBs. Unfortunately, as of today 10/15/2024, \[sensitive content hidden\] has not finished the project yet. We still manually submit the Key Food invoices via SPS. There are two things I need your help with: 1. I have requested to remove Associated Supermarket Group (one of the trading partners) from the invoices. ASG did not want to use the SPS system. \[sensitive content hidden\] told me that he could not remove it since it was part of the "deal". If the trading partner does not want to use SPS, I can't force him to buy your services. SYS should remove the charge from day one. 2. The Automation project has not successfully launched, SPS has charged me since I signed the agreement. If the automation takes 10 years to launch, should I pay for this service that I have never used for 10 years? Pros Salesmen knows how to fool around with customers and let them purchase more useless services. Cons They force you pay for the trading partners that no business with SPS Alternatives considered [1 EDI Source](https://www.capterra.com/p/92420/EDI-HQ/) Reasons for choosing SPS Commerce Because my trading partner requested us to use it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Aaron H. Sales and Inventory Analyst Consumer Goods ### "Love SPS Commerce!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2024 We love SPS Commerce and how quick, reliable, and efficient they have made our invoicing process within our company! Pros SPS Commerce is very simple and reliable to use. It's invoicing system can be individualized to customer needs and meeting all of their standards and regulations and keeps things very automated for our team! Cons We have had a few times where the system has been kinda iffy, having to log out and back in, or do a restart. Never long lasting issues, but some small hiccups every now and then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Helen S. Order to Cash Manager Wholesale ### "Great company with great people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2024 We really enjoy the fact that they share knowledge and help educate us on any aspect of EDI we may have a question on. We have a great partnership with them. Pros The people we work with and their responsiveness to our needs. \[sensitive content hidden\] are the greatest. It is so nice to have American based help instead of foreign call centers. Cons Pricing, but on the other hand you get what you pay for in the long run. Switched from [eBridge](https://www.capterra.com/p/84688/eBridge-Document-Management/) They could never get the consolidation and break out of orders and invoices to work. If they fixed this the orders didn't work. We made the switch in 2010 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Denise G. Finance Director Wholesale ### "RDS Manufacturing Inc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2024 We have had a very good experience with SPS. We have used them for over 10 years and have never had any serious issues. Pros The friendly user interface. The quick response with questions and the chat feature. Cons The only issue is forms changing and maybe not letting us know. Alternatives considered [Billed](https://www.capterra.com/p/182761/Invoice-Quickly/) Reasons for choosing SPS Commerce Interface and documents , Our vendors also use Sps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155593/SPS-Commerce/reviews/) Popular comparisons [Infocon Systems WebEDI vs SPS Commerce](https://www.capterra.com/compare/155593-163009/SPS-Commerce-vs-Infocon-Systems)[TrueCommerce EDI Solutions vs SPS Commerce](https://www.capterra.com/compare/122910-155593/TrueCommerce-EDI-Solutions-vs-SPS-Commerce)[Cin7 Omni vs SPS Commerce](https://www.capterra.com/compare/133133-155593/Cin7-vs-SPS-Commerce) [JD Edwards EnterpriseOne vs SPS Commerce](https://www.capterra.com/compare/155593-212037/SPS-Commerce-vs-JD-Edwards-EnterpriseOne)[DELMIAWorks vs SPS Commerce](https://www.capterra.com/compare/103908-155593/IQMS-ERP-Software-vs-SPS-Commerce)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)