# Freshsales Pricing 2026 | Capterra > Learn more about Freshsales pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/155563/Freshsales/pricing --- # Pricing for Freshsales [4.5 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/) Write a Review! ## [Freshsales](https://www.capterra.com/p/155563/Freshsales/) has **4** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** No **Discount:** By Plan Frequency ### Free **Pricing Model:** Flat Rate Free plan includes: - Kanban View for Contacts, Accounts, and Deals - Contact Lifecycle Stages - Built-in Chat, Email, & Phone - Email Templates - Custom Fields ### Growth $11 **Pricing Model:** Per User **Payment Frequency:** Per Month Growth plan includes: - Web Forms - SMS & WhatsApp - Basic Workflows - Contextual Collaboration with Slack - Product Catalog ### Pro $47 **Pricing Model:** Per User **Payment Frequency:** Per Month Pro plan includes: - Contact Scoring by Freddy AI - Custom Sales Activities - Auto-assignment Rules - Sales Sequences - Account Hierarchy ### Enterprise $71 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise plan includes: - Field-level Permissions - Custom Modules - Forecasting Insights by Freddy AI - Workflows for Custom Modules - Sandbox ## Popular alternatives to [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Looking to learn more about CRM software similar to Freshsales? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Salesforce [4.4 (18766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/61368/Salesforce/) by HubSpot [4.5 (4451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price:$20/month [LEARN MORE](https://www.capterra.com/p/152373/HubSpot-CRM/) by Zoho [4.3 (6964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price:$14/month [LEARN MORE](https://www.capterra.com/p/155928/Zoho-CRM/) by EngageBay [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price:$14.99/month [LEARN MORE](https://www.capterra.com/p/178819/EngageBay-Marketing/) by Zoho [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting Price:$7/year [LEARN MORE](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [View all alternatives](https://www.capterra.com/p/155563/Freshsales/alternatives/) ## What do others say about [Freshsales](https://www.capterra.com/p/155563/Freshsales/) pricing? Pricing RatingN/A Value For Money[4.4(621)](https://www.capterra.com/p/155563/Freshsales/reviews/) Pros Cons [Read All 621 Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/) Read Full Reviews Below Verified Reviewer Operations Manager Hospitality, 1-10 employees Used the software for: 1-2 years ** Overall Rating 3.0 ** Ease of Use 4.0 Customer Service 4.0 Features 3.0 Value for Money 4.0 Likelihood to Recommend 50% 5/10 Reviewer Source Source: Capterra February 26, 2026 "Beware, GROWTH plan does not synch up with FreshSales, you need PRO" **Overall:** Not an easy start, and thankfully support is responsive unless it's the weekend, but overall Freshsales feels a little rigid and is not the easiest of tools to use although the back end seems solid enough. The big issue for us was learning that a key functionality promised in the sales process actually needed a much more expensive plan. Based on this and the support opening times, I expect to move us to another business suite, probably Zoho, within a year or so. **Pros:** It's a basic CRM and does the job once you understand how it thinks (start with an Account, you must go to Accounts to create the Account, cannot just create an Account name when also creating a Contact). During their open hours, support is very polite and tries very hard to help. The AI support bot is pretty good at helping out at first pass, that's been really helpful. **Cons:** We bought the GROWTH plan as we didn't need the features of more expensive plans, but specifically to link to FreshDesk and have a single CRM. Spoiler alert: the sync between FreshDesk and Freshsales is only available for Freshsales PRO and upwards, with Pro priced at 5x the cost of Growth. Even though I asked several times during the sales process, as it was a key point for us (and honestly, it's baffling 2 products in a suite don't synch up to start with) and was assured they synched, it turned out after deep exploration by support and baffling messages by the front end that they didn't. I was furious and it's not mentioned anywhere in their marketing literature Secondly, Support is only available weekdays, it ends at midnight on Friday and resumes 8am on Monday. It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we work hard on weekends. **Alternatives Considered:** [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) and [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) **Reasons for Choosing Freshsales:** Price and to create a suite with FreshDesk Verified Reviewer Operations Manager Hospitality, 1-10 employees Used the software for: 1-2 years ** Overall Rating 3.0 ** Ease of Use 4.0 Customer Service 4.0 Features 3.0 Value for Money 4.0 Likelihood to Recommend 50% 5/10 Reviewer Source Source: Capterra February 26, 2026 "Beware, GROWTH plan does not synch up with FreshSales, you need PRO" **Overall:** Not an easy start, and thankfully support is responsive unless it's the weekend, but overall Freshsales feels a little rigid and is not the easiest of tools to use although the back end seems solid enough. The big issue for us was learning that a key functionality promised in the sales process actually needed a much more expensive plan. Based on this and the support opening times, I expect to move us to another business suite, probably Zoho, within a year or so. **Pros:** It's a basic CRM and does the job once you understand how it thinks (start with an Account, you must go to Accounts to create the Account, cannot just create an Account name when also creating a Contact). During their open hours, support is very polite and tries very hard to help. The AI support bot is pretty good at helping out at first pass, that's been really helpful. **Cons:** We bought the GROWTH plan as we didn't need the features of more expensive plans, but specifically to link to FreshDesk and have a single CRM. Spoiler alert: the sync between FreshDesk and Freshsales is only available for Freshsales PRO and upwards, with Pro priced at 5x the cost of Growth. Even though I asked several times during the sales process, as it was a key point for us (and honestly, it's baffling 2 products in a suite don't synch up to start with) and was assured they synched, it turned out after deep exploration by support and baffling messages by the front end that they didn't. I was furious and it's not mentioned anywhere in their marketing literature Secondly, Support is only available weekdays, it ends at midnight on Friday and resumes 8am on Monday. It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we work hard on weekends. **Alternatives Considered:** [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) and [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) **Reasons for Choosing Freshsales:** Price and to create a suite with FreshDesk [Read All 621 Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)