# ProShop ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ProShop ERP the right Enterprise Resource Planning solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155436/ProShop/reviews

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ProShop ERP

4.8 (113)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ProShop ERP

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

JW

John W

OwnerMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: 6-12 months.

“The ProShop ERP system is adding value to our business by guiding us to create better processes with decreased risk to our customer.“

December 12, 2025

LK

Lucas K

Vice PresidentAviation & Aerospace, 11 - 50 employeesUsed the software for: Less than 6 months.

“I would prefer the ability to customize more than I currently can and there isn't a great way to handle serialization.“

January 7, 2026

WJ

Will J

Quality ManagerDefense & Space, 11 - 50 employeesUsed the software for: More than 2 years.

“It provides what we need to keep business running and supply our customer with the documentation they need.“

January 14, 2026

JK

Jacob K

Assistant Production ManagerDefense & Space, 11 - 50 employeesUsed the software for: More than 2 years.

“We had a rocky start because we did not take the advice and suggestions from ProShop when we first switched over and tried running it "our way" for 2.5 years.“

January 20, 2026

JL

Jason L

Vice PresidentAviation & Aerospace, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a little overwhelming at first but with the right implementation specialists and now an AI assistant, you can learn as fast as you can handle it.“

December 8, 2025

MW

Mark W

Planning and SchedulingOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“When you go outside the system parameters you can run into issues. “

February 20, 2026

MW

Mark W

Planning and SchedulingOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“This allows for much more accurate lead time prediction.“

February 20, 2026

AM

Amanda M

Quality Admin AssistantAirlines/Aviation, 51 - 200 employeesUsed the software for: Less than 6 months.

“They don't have enough chat support.“

February 12, 2026

## Showing most helpful reviews

Showing 1-25 of 113 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brian K.  
Co-Founder  
Medical Devices  
Used the software for: 6-12 months

### "ProShop ERP & QMS is Helping Us Improve All Aspects of Our Internal Processes"

February 29, 2024

5.0

It has been excellent. No major complaints. The team at ProShop ERP has been exceptional to work with. \[sensitive content hidden\] has helped us on numerous occasions during and after the implementation process, and whether it is with him or another one of the customer success representatives, we feel like we are always in good hands.

Pros

ProShop ERP provides us with a holistic system for estimating/quoting, order processing, and quality management. The customer service we received while implementing the ERP & QMS system was exceptional. We feel like ProShop is genuinely invested in our success as a company. The following aspects of ProShop ERP stand out to us most as the system's pros: - Seamless flow from estimating/quoting, to order processing, quality control, shipment/delivery, and final invoicing of the customer. - With the Flying Start package, the software enables a significantly easier and smoother transition to obtaining quality certifications, such as ISO 13485 and AS9100. All of the documentation is included with the package. It only needs to be adjusted based on a shop's specific needs. - Paperless tracking and ability to store inspection data indefinitely.

Cons

ProShop ERP is an ERP & QMS system that was created by the owners and operators of a machine shop. So, they understand what shops need most out of their ERP software. This is what makes their system as good as it is. However, like all robust software systems of this magnitude, it requires continuous improvement. Since we've started using the software, I've noticed updates that are made regularly to improve/update the appearance/interface and user experience. We don't have any major issues with the software because each time we've encountered an issue, a customer representative has either helped us resolve it, or they have shown us how we can adapt and find a solution for the time being. We've never not been able to accomplish what we need to in the software, however, we look forward to ProShop's continuous improvements because they are clearly always trying to listen to their customers and improve all aspects of their software.

Alternatives considered

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Reason for choosing ProShop ERP

\- We liked the more personalized attention we received from the representatives at ProShop ERP. - ProShop ERP felt less like a corporate entity, and more like a company that started from the ground up, on a machine shop floor, and had more empathy and understanding for our needs as a customer / machine shop. - ProShop ERP's software felt more intuitive and made more sense to us for how we need to process orders for our customers.

Review Source

Response from ProShop

March 5, 2024

Thank you so much for the review, Brian! We really appreciate you sharing your experience.

TH

Ty H.  
General Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Undeniably Great"

January 21, 2026

5.0

I would recommend ProShop to anyone and everyone I can. My experience has been better than I could have hoped for.

Pros

The team at ProShop is unbelievably great. The product is undeniably better than anything else on the market. You truly get your value out of ProShop from day one. As an AS9100D/ISO9001:2015 certified shop, this was the only solution that makes sense.

Cons

I regret not believing other shops when they said ProShop was light years ahead of other ERP's. I wish we would have signed up sooner.

Switched from

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

ProShop offers every function and feature that an aerospace machine shop needs to be compliant, on-time, and productive.

Review Source

AB

April B.  
Compliance and Quality Control Specialist  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Customer service is wonderful"

December 23, 2025

3.0

Good so far- good customer service. The live chat with a representative is very helpful when issues come up.

Pros

Once everything is entered in the system it makes production tracking and inventory tracking much easier

Cons

A lot of manual frontloading on our end. Feels like we had to do a lot of work just to get templates set up.

Review Source

MF

Matt F.  
President  
Machinery  
Used the software for: Less than 6 months

### "More and More Excited each Day. "

November 26, 2025

5.0

Amazing. The AI help is outstanding and our assigned integration partner is helpful and very knowledgeable.

Pros

The fact that it comprehensively covers ERP, QMS and MRP seamlessly. I keep having these instances where I think, "it would be nice if Proshop did. ...." and then I search and find that the feature I'd like to have is already included in the ProShop system. Amazing.

Cons

It's not that I don't like it but there are so many features I'm concerned I'll miss something of value. There are likely ways I can further optimize and simplify my processes as I'm setting this up.

Switched from

[REALTRAC](https://www.capterra.com/p/10592/REALTRAC/)

Needed a more comprehensive system. A system that was staying on the cutting edge of the Machine Shop industry needs.

Review Source

JL

Joe L.  
Quality System s Coordinator  
Automotive  
Used the software for: 2+ years

### "Let ProShop make your shop pro."

May 2, 2023

5.0

We started our ProShop journey in early 2020.With our original in-house system, we had improved ourselves to where creating jobs from a PO to the floor took around an hour. Once ProShop was integrated, contract review and creating the necessary POs and WOs now took only 15-20 minutes. As we improved our knowledge and skill, this can now be easily done in 5 minutes or less. This is a massive time savings just for the office personnel.Imagine time-saving of that magnitude across every function of the shop with the added bonus of detailed traceability which is all accessible from your computer, tablet or phone. That was and is amazing! ProShop listens to their customers and rolls out fairly regular upgrades, many of which are based on user feedback. To work with a company that is so responsive to its customers is a blessing as this type of work ethic is difficult to find. I have provided feedback, both good and bad, and they have always responded in an appropriate manner. There is no better feeling than the feeling that someone cares about your business and its success as much as you do and my appreciation of ProShop, the company, is sincere and warranted.

Pros

Traceability, access and support.Everything is traceable! Purchase orders to work orders to personnel, machines, consumables and gages. Everything can be tracked from the lowest levels (gages and consumables) to the highest levels (PO, WO). This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.Once it is setup, it is very easy to maintain.Having all the data in the cloud makes accessing that data easy from almost anywhere, computers, tablets, phones, etc.Support is great! If there is a question, support will get you an answer and usually very quickly. They are all very knowledgeable and receptive. I have found this to be true in dealing with everyone at ProShop. They believe in their product and they have top notch support for any issues that arise. Even if something is minor, they can and will explain it to you and help you resolve any issues.

Cons

Training. I think the training to get started was just enough to get started. This involved mostly training the higher level users since we were going to be the ones setting up purchase order, work orders, scheduling, etc.The training we (high level) received was spread over many online sessions and I think it prepared us for the basic operation but after the rollout, I know I was bugging my rep. all the time for the first few months. (Thanks \[sensitive content hidden\]!)The rollout to the shop floor personnel was 1 day of training which left them with more questions that we had answers. As I got more comfortable with the system, which was not more than a few months, I was able to develop training specifically for our floor personnel to understand the intricacies of ProShop and how their inputs drove the system. Being in our 3rd year, we have shop floor leads that train the new people and can explain how/why everything does what it does.

Alternatives considered

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Reason for choosing ProShop ERP

I know there were a few others that I cannot recollect, but they were more difficult to implement, had higher costs, less training, and less support. ProShop checked all the boxes and some we didn't even know we needed. So, as much as we wanted, ProShop delivered.

Review Source

Response from ProShop

July 12, 2023

Wow, thank you for this awesome review, Joe! Awesome job on saving time when creating jobs from a PO. We are so glad you are happy with ProShop!

AZ

Adam Z.  
President  
Machinery  
Used the software for: 2+ years

### "Don’t look at anything but proshop"

August 31, 2023

5.0

I don’t have 1 bad thing to say. As a shop owner, I would recommend it to any size machine shop

Pros

Does everything a machine shop would ever need

Cons

It is new but they are extremely open to make changes and customer service is unmatched

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reason for choosing ProShop ERP

It is designed for a manufacturing environment and makes ISO and AS9100 easy

Review Source

Response from ProShop

March 5, 2024

Thank you for the review Adam! So glad to hear it made your AS9100 certification process easy. Really appreciate you taking the time to share your experience!

Nichole G.  
Accounting/Administration  
Printing  
Used the software for: 1-2 years

### "ProShop the Professionals "

February 8, 2021

5.0

We switched from another ERP software that was really complicated and misleading . It would take me 30 plus minutes to process an order and enter it for the production team to see, but with ProShop it takes me minutes to have everything relating to the order entered and sent to the production guys. I use ProShop during 90% of my day, and it makes my job so much easier and worry free!

Pros

The creators of this software knew exactly what a user would be looking for in an ERP/CRM software. Everything about this software was easy to understand and quick to follow. The online help tool allows for the user to look for the answer(and usually find it) before contacting support. The work order and Customer PO modules are extremely detailed and allows for all information to be entered and easily accessible. Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds! The simplicity yet details of the software is what really makes it the best tool for our team. I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.

Cons

There are so many modules and components to the software that it did take a a couple implementation and training meetings to fully understand the software, but the implementation team and trainers really made the process easy for our team.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

The software just didn't work for us and our needs. It was too complicated and did not offer us modules that fit what we were doing.

Review Source

Response from ProShop

February 9, 2021

Thank you SO much for this review Nichole! It thrills us that you love ProShop so much and that it helps make your day more efficient and productive. It's our mission to help companies like yours thrive, so our team will be so happy to hear this review! Thanks for taking the time to write this!! We appreciate you. The ProShop Team

Jared V.  
President  
Defense & Space  
Used the software for: 1-2 years

### "ProShop: integral to our growth"

July 7, 2020

5.0

It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.

Pros

As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work.

Cons

ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world.

Alternatives considered

[Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Reason for choosing ProShop ERP

We chose ProShop after being introduced to the software by a young manufacturing professional. He shared that ProShop was the best solution for custom manufacturing he had used. After viewing customer testimonials, watching all available videos and demoing the software- we decided we agreed. ProShop is the best ERP solution for custom and repeat manufacturing.

Switched from

[Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Due to accelerating growth and the need for a robust ERP solution to manage data, we needed a piece of software the was pre-engineered to both meet our requirements and support our expansion.

Review Source

Response from ProShop

July 20, 2020

Jared, It's been an honor and a pleasure to work with you and your team. Thank you so much for your review. It's feedback like this that makes our work meaningful and excited to go to work every day. We'll share this with our whole team and toast you at our next virtual happy hour! Cheers and thank you again! The ProShop Team

CV

Chad V.  
President  
Machinery  
Used the software for: Less than 6 months

### "Proshop give Hibshman a new foundation for continued growth"

May 12, 2023

5.0

Our overall experience with Proshop has been amazing. It has been a true partnership! We value the time the team has taken to ensure our business succeeds. The implementation specialists are amazing and will walk through every detail of the software until you are comfortable.

Pros

There are SO many things we love about Proshop, but if I had to narrow it down to just a few I would simply say we love the data. The overall implementation process was really seamless and our employees were able to get on board rather quickly. In addition, having Proshop dashboards throughout our shop gets all of our employees rowing the boat in the same direction. In fact, our on time delivery has improved 17% in the first three months of having Proshop in our facility.

Cons

Integrating this with our existing business was probably the hardest aspect we faced. However, once we figured out it was better for us to adapt to Proshop instead of Proshop adapting to us, it's been a pretty smooth implementing the software.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)[Visual EstiTrack](https://www.capterra.com/p/10658/Visual-EstiTrack/)

Reason for choosing ProShop ERP

When Proshop says it was made by machinists, for machinists, they are not lying! Working inside Proshop out on the shop floor is truly a machinists dream come true.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

As I looked around the manufacturing landscape, it was clear to me that manufacturing is going to look alot different in 10 years than it is today. It's going to be much more technology driven, data driven, and process driven. We felt that if we wanted to continue the trajectory we were on and continue to grow the business, the foundation that Hibshman had built over the last 25 years needed to be torn down and rebuilt, and we felt we could rebuild that foundation around Proshop.

Review Source

Response from ProShop

July 12, 2023

Thank you for this review, Chad! Seeing your growth has been amazing. Keep up the good work!

Jeff F.  
Director of Sales and Marketing  
Airlines/Aviation  
Used the software for: Less than 6 months

### "ProShop Software"

January 28, 2020

5.0

Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better.

Pros

The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance with AS9100 and incorporates the requirements of the QMS into standard workflows for all employees. This makes audits very easy to prepare for. It also integrates easily with Quickbooks for ease of accounting functions. Finally, the cloud based approach makes the IT aspects so simple and worry free, plus I can easily access the software when I'm away from the shop! So many additional positives to list, I could go on and on.....

Cons

I really don't have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need.

Reason for choosing ProShop ERP

There was not a comparable product for the price.

Switched from

[DBA Manufacturing](https://www.capterra.com/p/27034/DBA-Manufacturing/)

DBA did not incorporate ERP with QMS and accounting.

Review Source

Response from ProShop

January 30, 2020

Hi Jeff, You've made our day over here in the office! Thank you for this great review. Helping companies like yours is exactly why we're so excited to come to work every day. It's our mission and our passion to lift up manufacturers like Fort Ord Works - the backbone of our economy. You'll be excited about some new features we're coming out with this year specifically for composites companies. Stay tuned. And we'd love to get your feedback on them and how to make them better. Cheers and thanks again! The ProShop Team

KG

Kody G.  
Operations Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "Best Investment For Company"

July 14, 2020

5.0

Our On-time delivery has increased 30-40% believe it or not. Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens. And filling out detailed reports with pictures. We find out about the problem instantaneous. There are constant areas in the shop where we can't believe how we were operating before. The integration between all the modules from Estimating, to Orders, to Preventative Maintenance, to the Quality module is so deep it's mind blowing! ProShop has been a total gamechanger for us!

Pros

The TOTAL integration of the company. We were having to use our old ERP plus excel reports, plus gage management software, our own created pdf forms, calibration software. Proshop has combined all of this into one! There is 1 place for employees to go to for EVERYTHING! I have actually locked down our network server more because employees only need to access Proshop now for Quality Manauals, Procedures, Work instructions, drawings, inspection reports, Employee Manuals, training, etc. It's all in there and it's all digital. We have gone 100% paperless!

Cons

There really is nothing to dislike. There are features I would love to see but that's only going to make the software better! It took us a year to evaluate the software until we finally made the decision to switch. I'm just upset we didn't switch sooner.

Alternatives considered

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

Review Source

Response from ProShop

July 27, 2020

Kody! Holy smokes man! We are jumping for joy over here. 30-40% improvement in on-time delivery is HUGE. Congratulations to your whole team! (and your customers!) We're honored to have played a roll in helping you achieve that. Thank you so much for the heartfelt words about ProShop. It's those kinds of results that make us so excited to do what we do everyday. Congrats again and thank you for taking the time to leave this review. Warmest Regards! The ProShop Team

SM

Salena M.  
Office manager  
Machinery  
Used the software for: 1-2 years

### "Highly recommend"

December 20, 2024

5.0

Pros

It is easy to operate and navigate when searching for something.

Cons

The million system agent messages I don’t know how to stop

Review Source

Response from ProShop

January 2, 2025

Thank you for your review, Salena!

DP

David P.  
vice president  
  
Used the software for: 1-2 years

### "Great product. Great people. Great value."

March 30, 2018

5.0

Control of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload.

Pros

Proshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility. The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE! Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down. Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn. Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk.

Cons

There isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that. There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it.

Review Source

Response from ProShop

April 3, 2018

Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth. Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process. Thanks again!

Marvin R.  
VP of Operations  
Defense & Space  
Used the software for: 2+ years

### "Proshop"

November 28, 2023

5.0

Very good would recommend to any business that is growing.

Pros

Quality Management, scheduling, BOM, invenotry

Cons

Excessive repetitive tasks or clicking (could be automated)

Review Source

Response from ProShop

March 5, 2024

Thank you for the review Marvin, it means a lot to us!

BA

Brian A.  
Resources Development Manager  
  
Used the software for: 2+ years

### "ProShop allows you to focus making product"

February 3, 2017

5.0

ProShop is an excellent tool that allows us to build all of our processes into one consolidated package. It handles everything: customer contact and quotes, project management, work floor instructions, all QMS requirements all the way through shipping the product. It's all there, all traceable and all paperless. ProShop has given us great features for managing schedules, inventory, equipment and maintenance, tool room, and even time-tracking of production. With just a few clicks we can see what is happening on any given job in real time. Our project managers are able to plan out every detail of every job quickly and easily and see potential conflicts or delays early. This allows us to better serve our customer's needs and deliver on time. The user interface of ProShop is very nice and easy to use. We are able to on-board new employees and have them using ProShop in a very short amount of time. The guided tutorials are very helpful and by the time they are working on product, they already know how to navigate ProShop and find the information they need. We also log all training within ProShop's training record module so supervisors and employees can work together and quickly understand the training they have and what training they need. As our company has seen growth we inevitably deal with many different requirements from all of our customers and their QMS systems. ProShop allows us to comply with all of them individually and handles all of it in a paperless environment. We have full product and process traceability that is maintained with every nuance of each customer's requirements. It can then be referenced or provided quickly and easily whenever needed with a few clicks. Adion Systems has been able to listen us and understand what our company needs. They have tailored systems to our needs and continue improve the software to handle the ever evolving world of manufacturing. ProShops integrates many different features that would normally take different software to handle. In addition Adion is continuously adding new features to make sure we have everything we need to be successful. I look forward to our success as we take advantage of everything Adion and ProShop has to offer.

Pros

Ease of use, paperless, it does everything.

Review Source

Response from ProShop

February 3, 2017

Wow Brian! Thanks for the great review and feedback. You've been a pleasure to work with. We look forward to supporting you guys in the future!

Matthew L.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Just Plain Easy!"

January 20, 2021

5.0

Super easy and the folks at ProShop have been great!

Pros

It's exactly as advertised. We were using a series of un-integrated systems across our project management, inventory, purchase order and QMS systems. As expected, things weren't getting done on time and records were not kept to the level that we needed. Having everything combined into one system with real time data has made a dramatic impact on overall shop performance. Employees on the shopfloor are well versed in the various modules available and minimal training was required to get them up and running. The fact that everything is web based makes everything simple to use and pushes information around the shop immediately.

Cons

No cons to the software. Our limiting factor has been that there are so many good features and we haven't used them all yet. We're excited to link in the tooling module and part set-up features as our next step!

Review Source

Response from ProShop

February 2, 2021

Holy Cow, Matt! Thank you for the awesome review. We're virtually high fiving each other from our home offices. All joking aside, we're honored to have you as a client and grateful you took the time to share your experience here! The ProShop

DB

Doug B.  
President  
Defense & Space  
Used the software for: 1-2 years

### "Finest manufacturing ERP system out there"

April 12, 2024

5.0

At the end of our yearly ISO audit and having already been told we passed with flying colors, I was asked by our auditor for a quick tutorial of Proshop from start to finish because he was impressed with how quickly we supplied his requested information throughout the audit. After the tutorial he stated and I quote "This is the first time I have audited a shop with Proshop and I can honestly say this is hands down the most complete ERP system out there for manufacturing shops that I have ever seen"

Pros

One-stop shop! From estimates to invoicing, everything is at your fingertips when needed. Tracking progress throughout the shop. Scheduling machine resources for an accurate lead time during quoting process

Cons

Most of the cons I've come across to date are found to be strickly from my lack of knowledge on a user's end.

Review Source

Response from ProShop

April 18, 2024

Thank you so much for taking the time to share your experience with ProShop! We're thrilled to hear that our ERP system has been instrumental in streamlining your manufacturing processes and even impressing your ISO auditor. Keep up the great work Doug!

ML

Mike L.  
Applications Specialist/Quality Assurance Lead  
Aviation & Aerospace  
Used the software for: 1-2 years

### "The best ERP system on the market!"

March 12, 2021

5.0

I don’t want to write a novel, so I’ll make it short and sweet. ProShop has saved tons of time with everyday processes, and has enabled growth in numerous aspects of our company. Being a machinist on the floor all day, I use the software numerous times a day, and the ease of access to information is seamless and very accessible. I’m able to update workholdimg specs, suggest process developments to my higher-ups, import images and files for reference tools, and so much more. This has definitely changed how I do my daily tasks and has improved work ethics for me personally.

Pros

One of the best things is the fact it’s cloud based, so I can work from anywhere and get things done without being tied down to a computer at the shop. In addition, the Support team is great resolving questions/queries that may arise. Easy to click and navigate, and hyperlinks all over that link to all kinds of part, customer, or work order information.

Cons

Being only able to upload one image at a time can be annoying at times. Editing file names that are uploaded needs a little revamping so you don’t have to checkout all the time to shorten the link name.

Switched from

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

New employer

Review Source

Response from ProShop

February 14, 2022

Thank you for your review, Mike! Your support of our software means so much to us. We will take your sentiment about image uploading into consideration.

TR

Tim R.  
President/CEO  
Machinery  
Used the software for: 2+ years

### "Proshop by Adion Systems"

August 12, 2022

5.0

It took a while to implement, however once implementation was complete it has proved invaluable.

Pros

A complete end to end solution for machine shop work management.

Cons

Scheduling features could be more robust

Reason for choosing ProShop ERP

The team at Proshop have a high level of experience in the day to day struggles of a job shop. They seem best positioned to come up with meaningful solutions to machine shop challenges.

Review Source

Response from ProShop

August 16, 2022

Thank you for your review Tim! We really appreciate it!

PC

Peter C.  
Director Business Development  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Data Driven Decisions"

July 12, 2019

5.0

Our experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability. The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place.

Pros

ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.

Cons

That we did not have ProShop 5 years ago!

Review Source

Response from ProShop

July 16, 2019

Peter, Thank you so much for this thoughtful review! It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come. Thanks, The ProShop team

TA

Thomas A.  
Owner  
Medical Devices  
Used the software for: 1-2 years

### "Premier ERP for production machining"

April 28, 2022

5.0

Going paperless was a significant goal for us and ProShop has allowed us to accomplish that goal.

Pros

ProShop is the complete ERP system for production machine shops. Excellent order processing, inventory, perishable tooling, scheduling, quality management, production control and fulfilment, all paperless. The support is second to none, training is very thorough and if a need arises the support people are willing to listen and generally find a solution.

Cons

ProShop is not difficult to use, but still requires a significant investment in time and training like all other ERP systems.

Review Source

Response from ProShop

July 20, 2022

Thank you for your review!

MS

Matthew S.  
Owner  
Machinery  
Used the software for: Less than 6 months

### "Attainable, powerful ERP for small companies"

October 18, 2022

5.0

It's great do do business with a company that is so customer-focused. I feel like a part of a community, and I feel like the ProShop team cares about our success with their platform.

Pros

ProShop is highly capable today, and the company strategy is clearly focused on customer-driven innovation.

Cons

Switching from another ERP system is always difficult, so the implementation process takes considerable time. ProShop's implementation team is excellent, though, and the process has gone smoothly.

Reason for choosing ProShop ERP

The ProShop team and leadership clearly have a focus on their customers, giving me confidence that the platform will serve our needs in to the future.

Review Source

Response from ProShop

October 20, 2022

Thank you for the review, Matthew! We appreciate your feedback and understand that it can be a huge task to switch to a new ERP system. We will share your comments with our team, thanks again!

NV

Nathan V.  
Controller  
Machinery  
Used the software for: 6-12 months

### "Powered by Proshop"

May 14, 2020

5.0

Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.

Pros

\-Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

Cons

\- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Review Source

Response from ProShop

May 18, 2020

Thank you Nathan for this review! We are so glad that ProShop is helping your company. It's working with customers like you and getting feedback on how to improve ProShop that makes it even better. We are in the process of interviewing other companies as well that do swiss type machining, to make time tracking easier for that type of work. Thanks again for your trust in us. The ProShop Team

MS

Matthew S.  
Production Supervisor  
Machinery  
Used the software for: 2+ years

### "great software"

May 2, 2019

5.0

Pros

I like everything that I have used with this software. I have used it for Quality departments and also as a production supervisor. I think this software is is very user friendly. The support from them is fantastic. They have come out to our facility a few times and I have attended a couple of on line training sessions. all of these experiences were great. I cant say much on value for our money because I do not know how much my employer paid for it. I would recommend this software to any manufacturing company.

Cons

I do not think there is anything that I do not like about the software.

Review Source

Response from ProShop

May 13, 2019

Hi Matthew, Thanks so much for the great review! It's been a pleasure for our team to work with you and David. You guys have done some great things in the past 2 years and have a promising future. And we can assure you, that David thinks ProShop is great Value for Money! ;-) Thanks again, The ProShop Team

RB

Robbie B.  
Manufacturing Planner  
Aviation & Aerospace  
Used the software for: 2+ years

### "Amazing program "

February 1, 2017

5.0

I began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see the data we need automatically updated at any time with minimal effort (pick your search criteria and hit enter). This data is input by taking system wide entries. With Proshop we are able to see where a job is at at any time by searching the Work order number. With Proshop we were able to accomplish our goal of becoming AS certified in 6 months after implementation. If you are a manufacturing shop I strongly recommend that you speak further with the professionals at Adion Systems as this product will surely be a turnkey solution for your needs. -Robbie

Pros

modular, scheduling, QA system included, all web based(use in any location)

Review Source

Response from ProShop

February 3, 2017

Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work!

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