# Page 4 | Ideagen Quality Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Ideagen Quality Management the right Quality Management solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155354/Ideagen-Quality-Management/reviews --- Ideagen Quality Management 4.5 (178) [View alternatives](https://www.capterra.com/p/155354/Ideagen-Quality-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Ideagen Quality Management ## Showing most helpful reviews Showing 76-100 of 178 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Femilola M. Global Technical Manager Food & Beverages Used the software for: 2+ years ### "Good Quality Management platform" July 21, 2023 4.0 Pros Being able to raise NCRs and have a system where suppliers have access, update and can close out CAPAs.Great not having to chase suppliers as the system automatically does that for you Cons The set up for audit/SAQ is tedious, it would be great if that could be simplified. Review Source CW Craig W. Quality Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "EQMS Software - All modules" July 9, 2019 4.0 EQMS has improved our efficiency when completing most Quality based process, improved our data collection and analysis options. Pros Visual looks and add on modular structure Cons Some difficulties adjusting software, some more functionality would really improve software Alternatives considered [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) Review Source Response from Ideagen July 11, 2019 Hi Craig, We're super grateful for you taking the time to leave us a review. We're delighted to hear you enjoy the EQMS interface and the modules. It's great EQMS has improved efficiency, improved data collection and analysis options. Your account manager is going to be in contact with you about any difficulties you are experiencing in configuring the software to meet your process requirements. It's very important to us that we help you to find the simplest route in the software for your needs. If you do have any suggestions on how we can improve the software for you, please email usability@qualsys.co.uk and our UIUX team will respond, or visit qualsys.co.uk/contact/ and fill in the online form. We look forward to helping LPA Lighting Systems optimise your quality management system over the years to come! :-) Emily DF Daniel F. I.T and Business Systems Co-ordinator Chemicals Used the software for: 2+ years ### "Great software" October 22, 2019 3.0 This is housing all our certificates, training and actions. So far so good! Pros A very easy business system to administer. I particularly like the Actions and Document Manager module. Cons We needed a lot of customization to ensure the Training Manager module worked for us. Reason for choosing Ideagen Quality Management Unsure - wasn't too involved with this. Switched from [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) Unsure - wasn't too involved with this. Review Source Response from Ideagen November 22, 2019 Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily SW Stewart W. Quality Manager Medical Devices Used the software for: 2+ years ### "Medical Devices EQMS" August 23, 2019 5.0 Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent. Pros The software can be used across a variety of platforms. Cons Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this. Alternatives considered [Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/) Reason for choosing Ideagen Quality Management Qualsys were able to provide the personal touch and were always quick to respond when evaluating products. Ultimately down to the software functionality over a variety of platforms. Review Source Response from Ideagen August 30, 2019 Thank you for taking the time to write Qualsys a review Stewart! We are thrilled that you find the Qualsys support excellent and are very happy with the EQMS modules you are using. We're looking forward to seeing you at our next GxP Product Advisory group meeting! Emily DR Daniel R. Pathology IT manager Hospital & Health Care Used the software for: 1-2 years ### "Q-pulse review" July 24, 2023 5.0 Pros Found it really easy to use and the features are very useful. Cons Some of the steps are tedious when filling out audits or non-conformities as the names/dates do not auto-populate. Review Source RH Ranee H. Quality Assurance Manager Law Enforcement Used the software for: 2+ years ### "Quality Management System that works" February 8, 2019 5.0 Excellent! The customer service is the best I've ever had with any vendor and they always respond to my emails/calls very quickly. I was in the middle of an assessment once and could not figure out a problem. I sent an S.O.S to Qualtrax and within minutes I got a phone call back and someone on the other end helping me. Pros Implementing Qualtrax allowed my quality system to be paperless. Processes, sign-offs, authorizations, checks/balances, etc. can all be done through the system from cradle to grave without generating a single piece of paper. Another great thing about Qualtrax is the flexibility of its licenses. As a business that does not generate revenue, it's not possible to get a copy of everything per user so the ability to switch the licenses around and allow them to be used when needed is extremely helpful from a budget standpoint. Cons I am a needy customer who's knowledge and usage of the system is relatively advanced; so there are features that I would like the system to have to help facilitate my work as a Manager and Administrator. However, sometimes my "wishes" aren't in high demand by the rest of the community so I have to wait. Review Source ML Mark L. Quality Food Production Used the software for: 2+ years ### "Excellent for customer communication and important as a repository of data" April 18, 2023 4.0 Pros Does the job that we expect, backed up by excellent support and customer service. Cons System operates very slowly on occasions. Review Source RR Rebecca R. Quality System Administrator Consumer Services Used the software for: 2+ years ### "Qualtrax Review" February 13, 2019 5.0 Overall my experience has been a positive one. Our auditors are pleased, it is easy to use and convenient for keeping our many SOP's organized and controlled. Pros Support is ALWAYS there to help! I have sent emails after business hours and they have responded promptly, pleasantly, and most importantly, informatively! I can't say enough how great the support team is. Qualtrax works hard to keep everyone informed about their updates and new features. I have never met a team so helpful and up to date with the times. Their customer interference is beyond great, they are always happy to communicate and always respectful. We've had many audits where our customer's have complimented us on our ability to quickly retrieve documents and provide proof of training, reviews, archives, drafts, etc. We have given all the credit to Qualtrax. Cons It was difficult to keep up with the updates when it was the responsibility of our IT team, with how busy they are within our company. But Qualtrax has already solved this issue with the cloud sharing. Now they take care of all the updates for us! Review Source Vikki Q. Global Quality Systems Manager Consumer Electronics Used the software for: 1-2 years ### "Great system for more than just document management" October 14, 2019 5.0 Great experience, we are reducing our administrative load as well as succeeding in projects to reduce and simplify our processes. The services team are helpful and have a wealth of experience to share. Pros Simple to use, speed of deployment, licencing model, flexibility Cons Some data is not shared across modules - which would be useful. Reason for choosing Ideagen Quality Management Speed and ease of deployment and licencing model Review Source Response from Ideagen October 15, 2019 Wow Vikki, on behalf of the whole team at Qualsys - thank for you leaving us a review! We are over the moon you've had an overall great experience of EQMS. We'll keep working on making the data available across all the modules but have raised this. Thanks again for taking the time to leave us a review. Kate Armitage (Compliance Director) www.qualsys.co.uk CL Carman L. Business Analyst Government Administration Used the software for: 1-2 years ### "Great Bang for Your Buck" July 26, 2023 4.0 Pros The training was easy to follow and customize for our comfort and availability. Cons Getting the workflows the way we wanted was a little challenging but Ideagen offered additional professional hours that we used to cover those key areas. Reason for choosing Ideagen Quality Management Ideagen offered almost everything we were looking for with a fair price, easy to follow training, and support. Review Source SB Sophia B. Quality Assurance Officer Pharmaceuticals Used the software for: 1-2 years ### "Q Oulse survey " June 19, 2023 5.0 I have been using Q pulse for over a year now and wouldn't want to use anything else. Pros pulse is very easy to use all aspects of the quality management system is all in one place and is helping us move towards a paper free QMS Cons What I like least about q pulse is that is an be very slow and it crashes easily Review Source NC Natalia C. Quality Manager Hospital & Health Care Used the software for: 1-2 years ### "Q-pulse implementation" July 24, 2023 5.0 Pros Better functionality from previous QMS system. Ability to work across sites and still have access to system. Cons Unable to upload multiple documents at the same time with set template/duplicates. Have to do one at a time which meant transfer from previous quality management system was difficult. Review Source AB Antony B. Technical Food Production Used the software for: 2+ years ### "Qadex is a key piece of information for technical teams" April 25, 2023 4.0 A highly important system to business and one that is easy to use. Pros The account managers make everything seamless and easy to use. Any problems are quickly resolved. Cons Occasional crashes and system hangs which force a refresh. Review Source GM Gerry M. SHE Manager Chemicals Used the software for: 1-2 years ### "Review of EQMS" November 21, 2019 4.0 It has improved our training record documentation and makes it easier to access data during audits Pros It met our requirements relating to various ISO standards i.e 14001, 9001 and IATF 16949 with respect to training and document control Cons The lack of ability to transfer information from UAT site to live site meaning work has to be repeated Review Source Response from Ideagen November 22, 2019 Hi Gerry, thank you for writing us a review. EQMS is a great tool for integrated management of ISO 9001, ISO 14001 and IATF 16949 so we're so delighted you're using it for this potential. We are aware not being able to transfer data from the UAT to the live site can take a little longer. The UAT site is a very useful sandpit where you can test out processes without worrying about the impact on the main system. Our processes are designed to meet the highest global standards and regulations and data transfer of this nature could compromise the integrity and audit trails. Qualsys also provide a configuration service if you find there are lots of processes you would like to replicate on your live site. Many thanks Emily OG Obed G. Raw Material Technologist Sporting Goods Used the software for: 1-2 years ### "Qadex Vision is a very useful tool " April 18, 2023 5.0 Overall, is a good tool to use. Pros It is very useful tool management in all aspect. Very interactive and easy to use. A little training, you are there to go. Cons I personally find it useful and haven't identify any set back yet. Review Source VR Verified Reviewer QA Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Powerful, but not very intuitive software" June 19, 2023 3.0 Pros Provides solid document control functionality Cons Training and people modules do not function as I would expect, they don't seem thought through Review Source TC Tom C. Quality Assurance Manager Food Production Used the software for: 1-2 years ### "Saturnus (EQMS) review" October 11, 2019 5.0 We are managing our customer complants much more efficiently. Both in correcting the issues and keeping our customers happy, whilst also implementing effective auditable preventative actions. Pros The use of issue manager to drive any process (which dosent neccesserily need to be quality related) is brilliant. It speeds up and streamlines our process' whilst also tracking everything which is great when we are being audited. The audit manager module has saved hours of uploading pictures and typing up audits. Cons The on screen apperance is a little dated and the apps are a bit clunky. Alternatives considered [Integrum](https://www.capterra.com/p/249937/integrum/)[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) Review Source Response from Ideagen December 3, 2019 Wow thanks so much for the review Tom. We're updating the interface and our existing customers will be among the first to see it all! All the best Emily DW David W. Head of Technical Food & Beverages Used the software for: 2+ years ### "A good solution" July 21, 2023 5.0 great moved from a spreadsheet system to this and makes life so much easier. Pros Good to have all info in one place - easy to retrieve. Cons Sometimes can be a bit slow which can be frustrating. Review Source JM James M. Quality Compliance Manager Plastics Used the software for: Less than 6 months ### "eQMS Software Reinvigorated Our Quality Compliance Processes!" July 19, 2019 5.0 We gave Qualsys an extremely short lead-time to embed Document Manager and Issue Manager - both deadlines were met in time which was HUGELY impressive. Customer support / service is impeccable. Pros 1) Easy to configure 2) Simple to use 3) Clever features (progress dashboards, document links etc).. 4) Document review reminders 5) Users can give feedback on controlled documents Cons The reports are not configurable enough for our processes Alternatives considered [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) Reason for choosing Ideagen Quality Management The software just looked and felt better then Q-Pulse. The clever features and ease of use sold it to us. Review Source Response from Ideagen July 22, 2019 Thank you for the kind words James! We're so glad you're enjoying using EQMS and that it has reinvigorated your quality and compliance management processes. We'll get your account manager to get in contact with you about any reporting gaps. It may be that you've thought of a new metric idea others may find helpful too! Alternatively, please send any feature or idea requests through to the whole team at info@qualsys.co.uk. We'd be delighted to hear any ideas you have. Thanks again, Emily and the Qualsys team. www.qualsys.co.uk/contact CS Carl S. Global VP, Quality Assurance Used the software for: 2+ years ### "EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality" July 20, 2017 4.0 Pros Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting. Cons Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas. Review Source Response from Ideagen July 21, 2017 Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily. ED Eric D. Quality Assurance Officer Utilities Used the software for: 1-2 years ### "Flexibility allows adaptation for many uses" February 6, 2019 5.0 Qualtrax is helping us track our processes so that we don't drop the ball. We know where each project is and who is responsible. This helps with accountability. Also, it is helping reach a goal of becoming paperless. Many things we used to submit and track on paper is now on Qualtrax. Pros The workflows are my favorite feature. They are simple to build and allow the organization to keep track of its processes. For us, knowing who is responsible is key for accountability and keeping things moving. They are simple to build using the workflow designer to create the framework and then the rest is drop down and check boxes. There is no requirement to know code, although they do allow the use of HTML to add functionality and style to the workflows. Cons Reports only collect data from a single workflow. We have several workflows that are connected and generate other workflows. In order to get all of the information on a single related topic, an audit for example, you have to report on each of the individual types of workflows and collate the data. Review Source NC Nikki C. Qa coordinator Hospital & Health Care Used the software for: 1-2 years ### "Great for document control. More training days needed " April 13, 2023 5.0 Pros The document control capabilities are brilliant but we are not using it to it's full potential due to lack of training Cons Lack of networking events and training. Review Source BC Blake C. Quality Manager Consumer Goods Used the software for: 2+ years ### "Time needs to be devoted to learning" February 26, 2020 4.0 Pros I love that we were involved in the design of the product for our locations. Being involved also has made it easy to adapt the product over time as our needs change or we understand a function better. It has worked great for us on documentation control and non-conformances. Cons I least like the need for help in setting up some of the modules. While our Service Delivery Consultant was here we did not have enough time to set up audits, work on reports or learn about analysis. Being the administrator was only part of my job and I didn't have enough time after the consultant left to learn about these modules. Review Source CD Chris D. Regulatory and Data Integrity Manager Pharmaceuticals Used the software for: 1-2 years ### "Rapid deployment and easy to implement" August 21, 2019 5.0 Mexichem needed a GxP compliant solution that was quick and easy to implement. Pros Ease of implementation. Support from Qualsys staff during and after implementation. In particular, the structured process that Qualsys employ to ensure configuration is correct and meets all user requirements. Cons The User Interface could do with updating in our version but I believe this has been captured in the new version. Reason for choosing Ideagen Quality Management The Qualsys staff gave an excellent account of the system and were able to demonstrate how compliant the system is. Review Source Response from Ideagen August 30, 2019 Thank you for your thoughtful review, Chris! We're over the moon you've found the structured EQMS configuration process easy and enjoyable. We are indeed updating the interface and there are lots of exciting developments we can't wait to announce! Thanks again, Emily SD Sarah D. Lab Director Government Administration Used the software for: 2+ years ### "Amazing Product" May 1, 2019 5.0 Often times after purchasing a software package you will not have contact with the company following initial training. Qualtrax is the opposite. They have amazing customer service. I believe other companies should take note of how Qualtrax interacts with their customer base. They are willing to sit down and really listen to our needs and determine how best to utilize their software. I would strongly recommend Qualtrax to any company in the market for a document control system. Pros The best part of the software is the ability to track changes. Cons In all honesty, there really is not anything I have been disappointed with following our purchase of the software in 2014. Review Source Similar Products Featured