# Ideagen Quality Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ideagen Quality Management Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/155354/Ideagen-Quality-Management --- # Ideagen Quality Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ideagen Quality Management ## What is Ideagen Quality Management? Ideagen Quality Management is a quality and compliance management system which helps organizations automate business processes, control documents and comply with industry specific standards and regulations. The solution provides a single source of truth for all relevant documentation and activities associated with the quality process. Modules include: Documents, Audits, Issues, Risks, Training, Assets, Interested Parties, Law plus a specialized edition for Food and Beverage quality management. ## What is Ideagen Quality Management used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Document Management](https://www.capterra.com/document-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/) Top alternative Featured Overall rating Based on 178 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ideagen Quality Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ideagen.com/&name=Ideagen Quality Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ideagen Quality Management 4.5 (178) VS. [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (178) Ease Of Use 4.1 (525) Value For Money 4.4 (150) Value For Money 4.2 (427) Customer Service 4.5 (166) Customer Service 4.5 (490) ## Ideagen Quality Management alternatives [4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (74)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155354/Ideagen-Quality-Management/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.5 (43) 86.05% of 43 reviewers that rated this feature as important or highly important With this capability, you can centralize documents for easy access, version control, and regulatory compliance. Reviewers appreciate the straightforward uploading, approval, and retrieval, the configurable folder structure, and the ability to track document status for audits and reminders. Corrective and Preventive Actions (CAPA) 4.4 (40) 87.50% of 40 reviewers that rated this feature as important or highly important It helps you manage non-conformances and corrective actions efficiently. Users think the CAPA module streamlines tracking, assignment, and closure of actions, offers customizable workflows, integrates with audit modules, and provides notifications, though some mention confusing UI elements. Access Controls/Permissions 4.0 (35) 71.43% of 35 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Quality Control 4.4 (30) 80.00% of 30 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Compliance Management 4.2 (25) 88.00% of 25 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Version Control 4.4 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Ideagen Quality Management 75 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders It helps you manage non-conformances and corrective actions efficiently. Users think the CAPA module streamlines tracking, assignment, and closure of actions, offers customizable workflows, integrates with audit modules, and provides notifications, though some mention confusing UI elements. Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents With this capability, you can centralize documents for easy access, version control, and regulatory compliance. Reviewers appreciate the straightforward uploading, approval, and retrieval, the configurable folder structure, and the ability to track document status for audits and reminders. Transfer of data from one computer system to another Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Track and ensure quality of products in accordance with food and drug administration (FDA) act Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Management of rules, practices, and processes of a company Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Guidelines set by the International Organization for Standardization Track and monitor processes/products to ensure they meet international standards developed by the ISO Manage risks related to IT systems Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Identify issues and deviations from specifications Ability of websites, web applications, or mobile applications to function without an active internet connection Manage risk that occurs from systems failure or inadequate processes Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Capture, organize and track product-specific data and information in a centralized location Systematic evaluation of various aspects of a project or service to prevent defects or issues Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Identify and analyse the reasons behind accidents Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Regulations on a company's internal process when dealing with financial reporting Manage and control the security aspects of an organization's digital assets, resources, and operations Manage all supplier data and operations Qualify, select, and monitor supply chain partners Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Track and document the history, application, or location of an item or activity Track employee/learner's progression through training programs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (178) 4.3 Based on 178 reviews ## Pricing Value for money 4.4 (150) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (150) 4.4 Based on 150 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (166) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (166) 4.5 Based on 166 reviews ## User reviews Overall rating 4.5 Based on 178 reviews Filter by rating 5(107) 4(58) 3(10) 2(2) 1(1) Mentioned topic Sorted by most recent RP Ryan P. Integrated Management Systems Leader Machinery ### "Great Quality Management Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 I have enjoyed my overall experience with Ideagen Quality Management, it has been easy to implement into the business and it has been easy to train fellow colleagues in how to use the modules effectively. Pros The customer support is always fantastic and fast. Our account manager is always very helpful and points us in the right direction whenever we have an issue/question. The platform is very secure and complies with our Cyber Essentials Plus certification and it makes it easy to collaborate with IMS functions easily across multiple sites. Cons The report designer tool is robust but has a steep learning curve, this feature could definitely benefit from some simplification/streamlining with regards to workflow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HD Heather D. Quality and governance manager Hospital & Health Care ### "Software great for ISO 15189 compliance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 14, 2025 The software is great but not impressed with the account management strategy. When we come up with product development ideas, they are not welcomed as pathology is a small user Pros It does everything you need to manage a laboratory following ISO 15189 standards. The CAPA module is the best I’ve seen in comparison to other software. Cons Account managers. The I have found them untrustworthy multiple times selling us unnecessary training packages, project management support and then recently we were informed with only 6 months notice that we would need to spend a huge % more to move our database to the cloud. For the nhs 6 months is not enough time to get funding. We should have had more commentary leading up to it and supported through it. Everyone country wide was quite shocked at the approach. Reasons for choosing Ideagen Quality Management The capa module was fully customisable and exactly what we needed to meet the standards. We couldn’t figure out how IPassport would be fit for purpose although we are aware other labs use it successfully Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Troy M. Duty Manager Airlines/Aviation ### "Easily Broaden Your Portfolio" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 3, 2025 Overall very pleased with using Ideagen. Would definitely recommend Pros I love the fact that you can easily bolster your career by expanding your portfolio on Ideagen Cons The only problem I have found in the past was the platform not being the most intuitive. This however, has changed; you can certainly find your way around now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lee S. QHSE Facilities Manager Transportation/Trucking/Railroad ### "QPulse intergration for Quality Managment" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 23, 2025 Overall QPulse 6 is very integrated throughout our company Pros How it creates your own workload and sends email reminders for outdated items Cons I would like if during document control if a revision was updated that it could adjust the footer of the document Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mehmed Oguz S. Research Assistant Higher Education ### " Ideagen Quality Management makes quality management easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 21, 2025 Pros Ideagen Quality Management makes quality management quite straightforwad Cons Ideagen Quality Management must be improved in terms of user experience. Switched from [GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/) Ideagen Quality Management is easier to use when compared to GoCodes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bien C. System and Service Operations Analyst IT Food Production ### "Ideagen Quality Management Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2025 Overall, Ideagen Quality Management is really user friendly and efficient when it comes to documentation. Pros The documentation module cause you can always go back to the documentation using the document reference number and you can even put a URL or hyperlink instead of attaching the actual documents. Cons The people module and it’s a bit complicated especially when giving permission, access etc but still it’s manageable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Alex H. Technical Compliance Executive Food & Beverages ### "Good product, great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2024 Pros The customer service. Any issues or queries I have, they are quick to respond and very knowledgeable. Cons I occasionally encounter "bugs" where a link doesn't work, or an error message appears. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Edward O. Accreditation Manager Hospital & Health Care ### "Best in class Quality Management System " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules. Pros Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs. Cons Wrapping my head round setting up of some module functionalities takes some getting used to for my liking. Reasons for choosing Ideagen Quality Management Better overall package, including cost of purchase, licences, user friendliness and user experience sought. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rob W. Group Systems Architect Plastics ### "Solid backbone to build your QMS on" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 18, 2024 Pros The system provides us enough structure to build a solid QMS on, but we can also customise it enough to work within our more unique manufacturing environment. We had a good experience recently migrating from an on-premise install to their SaaS product. The whole process was relatively smooth and happened on time and within the expected budget. Cons The main downside about moving from an on-premise install to the SaaS version was the reduction in speed. Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Dir IT Hospital & Health Care ### "User friendly but a little dusty" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 26, 2024 For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals. Pros IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes. Cons On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155354/Ideagen-Quality-Management/reviews/) Popular comparisons [MasterControl Quality Excellence vs Ideagen Quality Management](https://www.capterra.com/compare/148577-155354/MasterControl-vs-Ideagen-Quality-Management)[KAWAK vs Ideagen Quality Management](https://www.capterra.com/compare/155354-211071/Ideagen-Quality-Management-vs-KAWAK)[Qualio vs Ideagen Quality Management](https://www.capterra.com/compare/134050-155354/Quality-Management-Software-vs-Ideagen-Quality-Management)[QT9 QMS vs Ideagen Quality Management](https://www.capterra.com/compare/97557-155354/QT9-Quality-Management-vs-Ideagen-Quality-Management)[SafetyCulture vs Ideagen Quality Management](https://www.capterra.com/compare/141080-155354/iAuditor-vs-Ideagen-Quality-Management) [Checklist Fácil vs Ideagen Quality Management](https://www.capterra.com/compare/155354-201781/Ideagen-Quality-Management-vs-Checklistfacil)[Daruma vs Ideagen Quality Management](https://www.capterra.com/compare/155354-245923/Ideagen-Quality-Management-vs-Daruma)[ComplianceQuest vs Ideagen Quality Management](https://www.capterra.com/compare/136111-155354/ComplianceQuest-vs-Ideagen-Quality-Management)[GoAudits vs Ideagen Quality Management](https://www.capterra.com/compare/155354-191777/Ideagen-Quality-Management-vs-GoAudits)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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