# shopVOX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about shopVOX Software - reviews, pricing plans, popular comparisons to other Quoting products and more.

Source: https://www.capterra.com/p/155218/shopVOX

---

# 

 shopVOX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

shopVOX

## What is shopVOX?

ShopVOX is a comprehensive web-based, easy to use management solution for custom fabricators. Our solution includes everything you need to run your shop - sales lead tracking, quoting, work orders, purchase orders, job management and scheduling, online proof approvals, Quickbooks integration, business intelligence, online credit card payments through Authorize.net, and much more. Perfect for - Sign companies - Printing companies - Apparel companies - Custom manufacturers - Job shops

## What is shopVOX used for?

[Quoting](https://www.capterra.com/quoting-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Order Management](https://www.capterra.com/order-management-software/)

Overall rating

Based on 241 user reviews

Reviews sentiment

Positive

93%

Neutral

3%

Negative

4%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for shopVOX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopvox.com/&name=shopVOX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### shopVOX

4.6 (241)

VS.

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (240)

Ease Of Use

4.1 (14,352)

Value For Money

4.5 (223)

Value For Money

4.3 (9,760)

Customer Service

4.6 (233)

Customer Service

4.2 (9,516)

## shopVOX alternatives

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155218/shopVOX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.5 (24)

83.33% of 24 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Billing & Invoicing

4.3 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Third-Party Integrations

4.1 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Customizable Fields

3.9 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Order Management

3.8 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Task Management

4.4 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

shopVOX 120 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

A record of all activities within the system, including user access, changes made, etc.

Generate rule-based quotes for clients automatically

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create bills of materials

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Determine and plan production capacity based on changing demands

Create and manage digital catalog of products/services with their details, specifications, and price

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Analyze and calculate business costs

Forecast the cost and resources required to complete a project

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Estimate expected cost based on various factors before a project begins

Plan, manage, and track the financial activities of an individual or organization

Software for metal fabrication

Designed for businesses in the printing industry

Create, design and modify the flow and processes of tasks in a project

Automates core HR functions such as talent management, employee evaluation and learning management

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Manage, maintain and track the performance of assets and equipment

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept and process customer payments for products or services using hardware and software

Calculate rule-based prices for a product/service

Track and manage the profit margin between the cost of a product and its selling price.

Calculate rule-based prices for a product/service

Tool used to determine accurate pricing and product eligibility for borrowers

Helps control, track and monitor printing processes

Arrange tasks based on the level of priority or urgency

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Tools to facilitate the production of information and promote efficiency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

An order generated by a seller to a customer, containing details about products or services

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Create, manage, and share one level of an assembly with the entire product team

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track and document the history, application, or location of an item or activity

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (240)

4.4

Based on 240 reviews

## Pricing

Value for money

4.5 (223)

Free Trial

[View pricing plan details](https://www.capterra.com/p/155218/shopVOX/pricing/)

shopVOX Express

$99.00

Flat Rate,Per Month

It includes:

-   Job Management
-   Online Proofing
-   Pricing Tools
-   Quickbooks
-   Sage and Xero Integrations

shopVOX PRO

$199.00

Flat Rate,Per Month

It includes:

-   Advanced Integrations
-   All of Shopvox Features
-   Plus: Sales Leads / CRM
-   Premium Support

Value for money

4.5 (223)

4.5

Based on 223 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (233)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (233)

4.6

Based on 233 reviews

## User reviews

Overall rating

4.6

Based on 241 reviews

Filter by rating

5(174)

4(50)

3(7)

2(3)

1(7)

Mentioned topic

Sorted by most recent

EG

Emma G.

Graphic Designer

Printing

### "Great Platform for Print Companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2026

In general, I enjoy the platform, and I like how quickly I can receive help through the live chat support and help documents. It is a great management system for print companies.

Pros

I really like the eCommerce features and proofing system. I also like how you can track workflows between departments. It is very convenient how eCommerce orders can be converted into sales orders.

Cons

While I like the eCommerce features, there are some limitations. I wish web stores could allow for orders to be placed without payment, as we typically charge additional art, shipping, and installation fees. It would also be nice for customers to be able to choose quantities for shipping to multiple locations. Currently, I have to set a custom field with all locations, and have the customer specify in the additional notes the quantity per store. Some sort of grid might be a better option? There are some other issues I have experienced, but I can't think of them at the moment. We also use the platform OrderMyGear for web stores, and it would be nice to have these systems talk, but it requires writing an API currently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kamyrn C.

Administrative Assistant

Retail

### "We love ShopVOX!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2026

My experience with shopVOX has been mostly positive. If I were to nitpick, I would say that it isn't always user-friendly, especially with niche needs. However, the support team at shopVOX more than makes up for its flaws.

Pros

ShopVOX makes it streamlined for both our company and our clients when it comes to even the most challenging orders. ShopVOX is a great tool that is easy to understand with a gentle learning curve. I learn something new about this program every day.

Cons

ShopVOX isn't always very user-friendly when it comes to user error. It can sometimes be difficult to undo actions and issue discounts. I would also love to see a section where our company could put examples of jobs we have completed so that we can send them to clients straight through the system-- no extra folders necessary!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nar G.

CEO

Printing

### "#TEAMSHOPVOX"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 25, 2025

Shopvox user it has been a great experience using Shopvox and just to have a peace of mind that if we have any questions issues or concerns it's just a chat away from having a live person helping you through whatever issues you might have.

Pros

Shopvox is a very important part of our business and we rely on Shopvox every single day. The Customer Support has been second to none compared to other companies. We have dealt with in the past the features and upgrades just keep on getting better if you're a small medium or large print shop I highly recommend using Shopvox as it will scale with you regardless of what stage of business you're in we have been using Shopvox for about nine years now. #Shopvox

Cons

The Customer Service when we first started, it was not the best but throughout all these years, they have really stepped up their game to be on top of their product. I wish we had an open API system so I can integrate it with our AI business, software, and integrate, sending, and getting in receiving invoices and estimates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Ryan S.

President

Printing

### "Where have you been all my life SV?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

From purchase to quick online support and onboarding help to PRO version has been great. I have not had any bad experiences with them.

Pros

As a wholesale print shop I needed a software that could handle all of our projects. I tried multiple different programs and nothing really fit the wide format printing we do. With SV the look and feel of the software was a good start. Once we got into it we realized very quickly that it’s more than just a pretty looking piece of software, it’s a beast. The ease of use for my salesman and production team to collaborate is great. The quick conversion from a quote to sales order and invoicing if flawless. The connection between SV and QBO was seamless. Also like how they do not lock you into a contract like some of the others did. I am guessing it is because they know they had done it right.

Cons

I didn’t find it sooner. I wish I could go back in time and would have found SV. I feel like I wasted a ton of time messing around with other options that just didn’t fit our needs.

Switched from

[PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)

They did not fit our needs very well. They were setup more for screen printing or offset and we do wide format like wraps banners and decals. Also nothing at all for flatbed work and that is 50% or more of our business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2025

Amazing! We love to hear your business is more profitable and efficient now!

RS

Ron S.

President

Marketing and Advertising

### "ShopVox - 100% satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

Their on boarding and Live Chat support are great. I am 100% satisfied with using ShopVox. To this point it has done everything we needed it to do.

Pros

Easy quote creation, getting information to customers and back from them as well, sending proof to customers.

Cons

Job tracking across multiple days in a calendar view. They just released a new one so this may be just what we need. We have not had time to look into it and test.

Switched from

[Cyrious](https://www.capterra.com/p/80952/Cyrious/)

Never really liked Control. ShopVox checked all the boxes at the time and prompted the switch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Seth A.

Partner

Printing

### "There are way better options"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 23, 2025

When we started using Shopvox, it was about a hundred a month. By the time we left a few years later it was a multiple of that. It's nothing special, people generally gravitate towards it because it seems cheap, but when you compare it apples to apples with it's competitors it's probably just as expensive. Some people like it because it gives suggested pricing, but AI can do that better and customize it to your market. The biggest issue is shopvox WILL roll out new versions and features that don't work and haven't been adequately tested. Recently they rolled out 2-factor authentication for example, and it didn't work. People were receiving a code via text message after it had already expired - thus locking people out and shutting them down. Sales tax, "golden products", 2 factor - all saw terrible and bug filled launches that cost customers time and money. Go join the facebook group before you buy and read about the 2-factor complaints alone. The \[sensitive content hidden\], is one of the rudest people I've worked with in IT, and that's saying something. I needed PDF files of a lot of our items like tickets and POs - there's certainly a use case for having backups and access to them outside of Quickbooks or Shopvox. Because Shopvox is (I believe intentionally as part of their business model) very limited in which of YOUR data can be exported, I created an autocomplete feature to go in and click the download button for me. Not an injected script, nothing on their server, literally just some code that clicked download on the screen so I didn't have to. I shared the code in a forum because it certainly filled a felt need. \[sensitive content hidden\] lost. his. mind. Without talking to us, he suspended our account and made us remove the code, all while sending emails in all caps claiming we'd "hacked" his servers. As this was all locally run and essentially identically to a human clicking, this was a hyperbolic lie. He also said he'd monitor our IP to ensure we "never tried anything like that again", another lie. I was very polite despite him being deranged, and asked him what TOS I violated (he never answered because he couldn't). I calmly suggested it was clearly a felt need given the response in the forum, and he said telling him how to run his company was "unprofessional" and that if I wanted to go through the \*thousands of unread suggestions\* I was welcome to. At the end of the day, we switched to a competitor that was half the cost and extensible with AI. Now we have features we'd never dreamed of when he had shopvox, and this is the way forward. I know SV seems like it's a great fit for a lot of people, BUT why would you want to lock yourself and your company into an expensive one-size-doesn't-really-fit all MIS that is difficult to leave? TLDR: It's buggy It's expensive You won't be treated well It's not customizable Your data will be held hostage You don't need their pricing

Pros

It was cheap when we started using it. Beyond that it's difficult to think of a positive. When you boil it down it's basically quickbooks with a square foot calculator.

Cons

Hidden costs Overpriced Unskilled support Steep price increases Poor documentation Frequent launch of untested and broken features Not customizable API, Ecommerce, Users not included and not fairly priced Rude Staff Your data will be held hostage 2-Factor authentication is a nightmare

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jason d.

CEO

Printing

### "Great Work Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2025

It is a program with many tools to help our business run smoother. Reps have been helpful with helping set it up and us understanding it.

Pros

There are a ton of features that are super helpful to our business for both clothing and signage printing. From quoting all the way to invoicing.

Cons

The system can seem overwhelming and daunting as there are a ton of features that sometimes takes a bit of time and effort to setup. ShopVox reps have been needed and very helpful to setup

Alternatives considered

[Printavo](https://www.capterra.com/p/154421/Printavo/)

Reasons for choosing shopVOX

We were already using a basic version of it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 23, 2025

Thanks for taking the time to share your experience. It's great to hear that shopVOX is helping you manage both your signage and apparel workflows — supporting multi-vertical shops like yours is one of the reasons we built the platform the way we did. From quoting to production to invoicing, PRO is designed to bring everything together in one place so you can keep things moving and focus on the work that matters. We know the setup can take some effort, especially with a system that offers this much flexibility, and we’re glad our team could step in to help you get up and running. If you ever need anything else, we’re just a message away. Appreciate you being part of the shopVOX community.

GZ

Garann Z.

Ops Manager

Graphic Design

### "ShopVOX is a must for"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

I would recommend anyone in the sign business to sign up. Keep track of all your needs in one centralized location. ShopVOX has a huge helpful team that is there just a click away.

Pros

User friendly, keeps track of everything needed to run the business smoothly from quoting to order entry to completing the job.

Cons

Really don't have any complaints. Everyone is always eager to help with any issues we may run into.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2025

Thank you Garann! Love that you have used our support and coaching team to help you with any issues!

AU

Anonymous User

CTO

Retail

### "Great Shop Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 27, 2025

After moving to this from other software, we have been pleased overall with the features.

Pros

It matches our needs for pricing things in multiple locations. The software is very flexible in how you can configure it. It has many useful built-in features that are very helpful in our businesses.

Cons

Sometimes, new features are added without letting you know in advance. Generally, the new features are an improvement, but it would be helpful to be prepared by knowing before they are released.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

None of your dropdown choices were applicable for this product. For what we used before, the program was phased out and we liked new look and feel of the new program, as well as the features it had.

Alternatives considered

[ShopWorks](https://www.capterra.com/p/220055/ShopWorks/)

Reasons for choosing shopVOX

It matched the way we liked to price things and the features we were used to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Luc M.

Owner

Construction

### "Couldn't do what we do without it."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 19, 2025

We signed up for SV in 2016 when we had 5 staff and were doing roughly 500k per year in business. We've now grown all the way up to 23 staff and back down to 15 doing close to 3M in annual revenue. We would not have been able to scale to this size without SV. We continue to find new useful nooks and crannies of the software that we have grown into over time. Small shops can use what's only useful and relevant to them at the time and then start using additional features as they become more beneficial for them.

Pros

I've looked at almost every sign industry specific software available. All of them have great features but SV has the best all around package. Other softwares all have at least one or more SV features that we couldn't live without. The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do complex pricing on the fly using customized formulas is super helpful.

Cons

Some aspects of of the program are clunky for rescheduling individual steps because all the dates of a job are so intertwined but there are workarounds for them. Initial setup for PRO version is time consuming and complex but well worth the time savings on the back end once you have all your pricing formulas all set up. New feature implementation was lacking while they were working on the new UI but now that that is complete and launched we have seen lots of functional updates that continue to improve the quality of life use for the user.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

We were using custom built outlook forms to track jobs prior to using shopvox. We moved over to get our customer data, job data and invoicing all centralized in one software.

Alternatives considered

[CoreBridge](https://www.capterra.com/p/213002/CoreBridge/)

[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Reasons for choosing shopVOX

Best overall package of features. Many of the other softwares had one or more critical features missing. Combined jobs is a big one but online payments, quickbook synching, automated workflow steps and online proofing are all big ones as well. Also looked at squarecoil and Sign Tracker in addition to other softwares selected from the list

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2025

Thank you Luc, Glad to hear the software has been a great foundation to support your business growth and profitability!

[View all Reviews](https://www.capterra.com/p/155218/shopVOX/reviews/)

Popular comparisons

[Jira vs shopVOX](https://www.capterra.com/compare/19319-155218/JIRA-vs-shopVOX)[monday.com vs shopVOX](https://www.capterra.com/compare/147657-155218/monday-com-vs-shopVOX)[Asana vs shopVOX](https://www.capterra.com/compare/155218-184581/shopVOX-vs-Asana-PM)[Trello vs shopVOX](https://www.capterra.com/compare/155218-211559/shopVOX-vs-Trello)[Connecteam vs shopVOX](https://www.capterra.com/compare/153140-155218/Connecteam-vs-shopVOX)

[ClickUp vs shopVOX](https://www.capterra.com/compare/155218-158833/shopVOX-vs-ClickUp)[Wrike vs shopVOX](https://www.capterra.com/compare/76113-155218/Wrike-vs-shopVOX)[Smartsheet vs shopVOX](https://www.capterra.com/compare/79104-155218/Smartsheet-vs-shopVOX)[Odoo vs shopVOX](https://www.capterra.com/compare/135618-155218/Odoo-vs-shopVOX) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)