# Cloudflare Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cloudflare the right Website Security solution for you? Explore 520 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155191/Cloudflare/reviews

---

Cloudflare

4.7 (520)

[View alternatives](https://www.capterra.com/p/155191/Cloudflare/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Cloudflare

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

Kaushik P

CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months.

“Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website.“

March 14, 2026

MA

Mallory A

Director of OperationsMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“One downside of Cloudflare is that its bot protection can sometimes flag real users as suspicious, triggering verification challenges and making it harder for legitimate visitors to access a website.“

April 30, 2026

DS

Daniel R. S

FounderComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“For $25 a month I get full domain protection and they have build in ruleset that stop attacks and I am able to use my own rules sets as well.“

September 15, 2025

Jerry L

OwnerComputer & Network Security, Self-employedUsed the software for: More than 2 years.

“Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs.“

April 21, 2026

DR

David R

Dive Operation ManagerLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: More than 2 years.

“Reduced bot-initiated service disruption, and cached content loads quicker, enabling smooth booking and media delivery across locations.“

August 29, 2025

JW

Jordan W

Head of DigitalPublic Relations and Communications, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes Cloudflare will be over protective with its security features and will change what their peraminiters are so it can lead to false positives sometimes.“

April 27, 2026

ds

david s

OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes the process really easy, allows me to manage all of the DNS entries from a central dashboard and I can easily allow access to individual domains for third parties when required.“

February 14, 2025

Mr

Muhammad Suffian r

System engineerComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years.

“Cons of Cloudflare include potential service disruptions during configuration, occasional issues with caching, limited customization for advanced users, and dependency on their infrastructure for security and performance.“

June 19, 2024

## Showing most helpful reviews

Showing 1-25 of 520 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrew M.  
Owner  
Computer Software  
Used the software for: 2+ years

### "The de-facto standard for bot protection"

May 26, 2026

5.0

Pros

Great for protecting your sites against bots, multi-user DNS and access control to internal sites via the WAF, all for fairly cheap

Cons

The newer UI is a bit confusing on which site you are working with, and some of the features are a bit complex to work with. WARP could be better. It's becoming a single point of failure for the web

Review Source

DRS

Daniel R. S.  
Founder  
Computer Software  
Used the software for: 2+ years

### "Cloudflare is beast in cloud security . Yes I said they are beasts! "

September 15, 2025

5.0

Pros

I am BIG on Cybersecurity and Cloudflare is the best. I remember reading an article about how they were able to fend of the largest DDOS attack in history and I am not surprised. For $25 a month I get full domain protection and they have build in ruleset that stop attacks and I am able to use my own rules sets as well. I love all the features. I can even Livestream and have a secure cloud service of my videos with them for just an additional 5-10 dollars per month is

Cons

What I like least is that you can't contact customer support during an attack unless you have the business plan which is $250 per month

Alternatives considered

[AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)

Reason for choosing Cloudflare

The price of cloudflare. Although AWS is advanced the features for the price I get with cloudflare is unmatched

Switched from

[GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/)

Cloudflare's price , and advanced features sold me

Review Source

VR

Verified Reviewer  
Director of Research and Development  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable for the most part"

April 23, 2026

5.0

Overall, it's a slick platform. I think that the way to improve it is to extend the reliability (although, I realize it's basically all of the way there already)

Pros

Cloudflare is very convenient for dns management. We found it more reliable than Godaddy for our domain names. I appreciate the 'actively being hacked' mode that you can turn on to prevent traffic.

Cons

There was a major cloudflare outage that happened which left us hanging (and all of our customers) for several hours. That's expensive.

Switched from

[GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/)

We switched because godaddy was unreliable at times

Review Source

VR

Verified Reviewer  
President  
Internet  
Used the software for: 1-2 years

### "CloudFlair for Speed"

September 30, 2025

3.0

We use it for loading speed. We host over 100, and those that work with CloudFlair have faster loading times, improving overall SEO

Pros

the idea that website will load faster and offers protection from internet issue, like DOS attacks. Because of the way it distribute traffic, it helps with load balancing, and improves reliably.

Cons

If their service goes down, our site has gone down even if our own webserver is fine. There are some compatibility issues, but difficult to pinpoint

Review Source

Kaushik P.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Cloudflare magic"

March 14, 2026

5.0

Easy Account setup,I have created my website with lovable.dev it easily integrate with few clicks and within minustes of Integration my website is launched.No other prompts or demand for fees everything completed with prompts its sheer magic.

Pros

Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website. It helps me to save my lot of money as it handles DNS management, Provides free SSL certificate, actually it give me enterprise level security and performance My website is \[sensitive content hidden\]

Cons

The dashboard is overwhelming as it packed with many many advance features, as when I look to manage my basic DNS records standard security learning it with YouTube etc. is very time consuming steep.

Alternatives considered

[Netlify](https://www.capterra.com/p/154989/Netlify/)

Reason for choosing Cloudflare

Its easy to setup and integrate with Github, DDS protection SSL Certificate.

Review Source

CB

Calixte B.  
CTO  
Computer Software  
Used the software for: 1-2 years

### "Really Complete and powerful "

November 5, 2025

5.0

Pros

Cloudflare is a really complete platform. The bot protection is fully configurable, as well as the WAF. You can create a lot of different rules to do exactly what you want. The offers are really cheap: the free plan is really generous, as well as the pro and business plans.

Cons

The CloudFlare support is really slow when you have a Free or Pro subscription . Also, the billing system sometimes have issue and you need to contact support.

Alternatives considered

[Fastly](https://www.capterra.com/p/209928/Fastly/)

Reason for choosing Cloudflare

CloudFlare seemed more adapted for our use, it’s better for small infrastructure

Review Source

Nathan H.  
Principle  
Consumer Services  
Used the software for: 2+ years

### "Great value for the money. Excellent support. "

January 27, 2026

5.0

Excellent. They gave me what I needed. I had switched after adobe business catalyst went out of service. Cloudflare was much better.

Pros

It was good value for my mo ey. They hosted my site and I used word press to build. Customer support was timely, effective and easy to use.

Cons

I had no negative issues. Worked for my needs. I’m a small business and never had any outages. I’d recommend them to anyone needing website hosting.

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

The product went out of service. Was forced to make a switch and cloudflare delivered a better product.

Review Source

VR

Verified Reviewer  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Cloudflare for your small business!"

April 21, 2026

5.0

Overall, Cloudflare is a strong choice for small businesses looking for secure and cost-effective DNS management. While there are some setup and troubleshooting challenges, the benefits often outweigh the drawbacks. With a bit of learning upfront, it becomes a highly valuable tool for maintaining a stable and secure online presence.

Pros

Cloudflare has been a reliable solution for managing my small business website’s DNS. I use it to host and control my company’s domain records, and the interface is straightforward and easy to navigate. The built-in DDoS protection provides peace of mind knowing my site is protected from common threats. Overall, it’s an affordable and powerful service that delivers strong performance without requiring deep technical expertise.

Cons

One common issue small businesses face with Cloudflare is the initial learning curve when configuring DNS, especially for those without prior experience. Misconfigured records can lead to website downtime or email delivery issues if not set correctly. Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs. Additionally, troubleshooting can be difficult when Cloudflare sits between the user and the origin server, making it harder to pinpoint where issues originate.

Review Source

JW

Jordan W.  
Head of Digital  
Public Relations and Communications  
Used the software for: 2+ years

### "Worth the investment"

April 27, 2026

5.0

Veyr positive on the whole, its fully intergrated into all of our web applications now and we very rarely see a downside to it.

Pros

How powerful it can be to reduce load on your server and serve up your web content in a fast and secure way. Super quick to setup basic spam & bot protection, SSL Certificates and WAF.

Cons

Sometimes Cloudflare will be over protective with its security features and will change what their peraminiters are so it can lead to false positives sometimes.

Review Source

MA

Mallory A.  
Director of Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good Software for Websites"

April 30, 2026

5.0

Overall, Cloudflare delivers reliable security, speed, and easy site management. There is room for improvement but it is a good software.

Pros

I use Cloudflare for all of my client websites, and it’s been a huge asset. Their security features help protect sites from threats and attacks, giving both me and my clients peace of mind. Beyond security, the performance improvements are noticeable—faster load times and better overall reliability. I also appreciate how easy it is to manage DNS, caching, and other settings in one place. It’s a dependable platform that adds real value to every site I manage, and I consistently recommend it to anyone serious about website performance and protection.

Cons

One downside of Cloudflare is that its bot protection can sometimes flag real users as suspicious, triggering verification challenges and making it harder for legitimate visitors to access a website.

Review Source

AF

Amber F.  
Part Owner  
Construction  
Used the software for: I used a free trial

### "Definitely didn’t enjoy it at all"

September 8, 2024

1.0

Not good at all I wouldn’t use it again that’s for sure

Pros

Easy to use, easy to navigate, very simple

Cons

Couldn’t find certain apps because cloudfare wouldn’t allow it

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Just trying something new to see how I would like it

Review Source

VR

Verified Reviewer  
Sr. Software Engineer  
Automotive  
Used the software for: 2+ years

### "Cloudflare is a poor-mans' dream for Content Delivery Optimization"

July 22, 2023

4.0

Very positive. If you're running a website or web services and you don't have the big bucks to scale with Azure/AWS, then consider these guys. They very seldom let you down.

Pros

What's not to love about it? It has some of the cheapest and fastest content delivery tools on the planet. It has a free tier if you're just a cheapskate, but the paid tiers are pretty modestly priced among industry competitors. There are basic security filters in place and a few other optimizations for regional support (they have more data centers than most others with less latency). Their DNS/Name services resolve quickly and with fewer disconnects.

Cons

Support is kind of a chore, just because they have so many customers. I think it's something they're getting better at though.

Alternatives considered

[Akamai Media Analytics](https://www.capterra.com/p/160270/Akamai-Media-Analytics/)

Reason for choosing Cloudflare

They were cheaper and easier to get up and running with.

Review Source

KO

Keith O.  
Owner  
Computer Hardware  
Used the software for: I used a free trial

### "Its okay if you have alot of time"

June 20, 2025

3.0

It was okay. I wasn't happy about the long installation. It comes basic and you have to expand from there.

Pros

I liked the customer service help, the ease of installation. It took a bit to set up but ran good after.

Cons

Looong set up, it was tedious because you need to download alot of defenses because its basic and not included.

Review Source

dS

david S.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "The best DNS management solution I have found"

February 14, 2025

5.0

I use cloudflare in my business to manage the DNS for all of my domains. It makes the process really easy, allows me to manage all of the DNS entries from a central dashboard and I can easily allow access to individual domains for third parties when required.

Pros

I love how easy it is to set up and manage DNS on cloudflare and also the amount of functionality including the creation of landing page templates and redirection rules. I also love the fact that I can easily provide access on a granular basis to third party vendors or clients using cloudflare permissions management.

Cons

I can'th think of anything that I don't like about cloudflare.

Review Source

BM

Bharath M.  
Clous ops engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Scanning vulnerabilities"

December 5, 2024

4.0

Experience is good, It helps and protect us from any vulnerbailities properly but sometime false alerts and blocking of few things becomes issue.

Pros

1\. Configuring and manging is effective in cloudflare. 2. Helps to secure and make our private environment with this. 3. It is pay as you go plan with centralized management.

Cons

1\. False alerts are one of the biggest issues that encounter almost every day. 2. Interface is little complex and clumsy. 3. Little latency in filtering the information and it usually block some useful scripts as well.

Review Source

EAP

Er Avinash P.  
Senior Technical Support Engineer  
Information Services  
Used the software for: 6-12 months

### "Cloud security product"

November 13, 2024

4.0

Cloudflare is giving great security support to the organization for any kind of suspicious activities. Page loading and performance of the systems improved as well as it timely worked and acted on cache. Support team is very responsive and making changes and working on this is easy and quick

Pros

1\. Amazing security features to protect from any malicious attack and configuring firewall. 2. Installation is easy , effective and can customize it according to our environment. 3. Helps in quick web page loading and cache clearing.

Cons

1\. Costly product for small orgs. 2. Issues came with custom scripts. Many got blocked by the Cloudflare with cause an impact. 3. Sometime it cause high Cpu utilization.

Review Source

AA

Aiden A.  
Fullstack Engineer  
Computer Software  
Used the software for: 6-12 months

### "Web hosting made easy!"

December 10, 2024

5.0

Pros

I feel as though it is a great tool for web hosting, i’ve used it for numerous projects. Fairly easy to integrate with other technologies as well.

Cons

I feel as though there could be more verbose monitoring tools.

Review Source

CO

Cody O.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Crucial network layer tools for security and speed"

November 12, 2024

5.0

Pros

Very robust out of the box options, even with the free plan.

Cons

When updates are made to move or deprecate features, it takes some research to figure out alternative methods.

Review Source

MM

Marjo M.  
IT Manager  
Media Production  
Used the software for: 1-2 years

### "Improved Security With Cloudflare"

September 7, 2024

5.0

Pros

With Cloudflare, we have been able to enhance privacy. It adds an element of security and enhances performance while ensuring effective connectivity.

Cons

With Cloudflare, there hasn't been flaws. It delivers as a security solution.

Review Source

OC

Owen C.  
MD  
Consumer Goods  
Used the software for: 6-12 months

### "Excellent SSL and cloud protection for free for domains"

November 8, 2024

5.0

Pros

Excellent SSL and cloud protection for free for domains, helped us fix a crucial SSL certificate error for our website

Cons

more paid services than we require, but they are optional

Review Source

BG

Ben G.  
Manager  
Computer Software  
Used the software for: 2+ years

### "A great layer of protection with varying price plans"

June 14, 2024

4.0

Pros

I like that CloudFlare offers very quick and easy protection with its free nameservers and DNS capabilities. It is a great way of adding protection and additional features to your website or network by simply changing your nameservers and receiving free features such as SSL, a firewall, page rules and more. It has offered a great amount of protection even on its free plan and its feature continue to be useful to this very date throughout the 10+ years I have used them.

Cons

I am not fond of the constant changes to the older features, whilst the newer ones do take a bit of getting used to, it is a little cumbersome when you are trying to perform a simple change that you now have to do differently. The support can also be slightly hit-or-miss as they try to make you increase your plan to receive faster or better support.

Review Source

Haradhan D.  
Digital Marketing Excutive  
Computer Software  
Used the software for: 2+ years

### "Cloudflare is best and most useble solution for web security."

February 24, 2022

4.0

My overall experience was very good with Cloudflare just required me to choose any of their plans and connect multiple websites under their plan. Multiple security layers protect our site from cyber attackers not require any advanced knowledge for implementation with our system for our WordPress plugin available. Just plug the Cloudflare plugin and enjoy all those services.

Pros

Cloudflare actually improves our website uptime and from anywhere in the world our users visited our website they didn't feel more that this site is slow. For that, we always try to use Cloudflare under every project. This is the most reliable solution available in the market.

Cons

Cloudflare provided us with the best all-in-one solution for online security. We easily integrate our website with Cloudflare which enhances the security of our website. and in another way, it helps us to balance site load in an appropriate way all those things are too much easy to use.

Review Source

Chamaru A.  
Tech Lead  
Newspapers  
Used the software for: 2+ years

### "I wonder why every web dev don't use Cloudflare!"

May 24, 2022

5.0

I'm extremely happy and I can't stress everyone enough to use Cloudflare. They are making web more faster for everyone and the best part about it is that most of the users would totally satisfy with their free services.

Pros

The onboarding process was so easy, without any downtime to the website. Also after setting up for the first time, we saw 2 times performance increase just because we set it up. And later on, we were able to optimize our website further with the technologies they provided. Recently I found the worth of Cloudflare again when I was attacked by a targeted DDoS attack from multiple locations. First of all, I was not aware that It was a DDoS attack and when I realized it is a DDoS attack, I just had to turn a toggle on to minimize it. I just hadn't tightened my security enough to handle DDoS attacks in their settings. The recent beta program for Email Routing looks so promising for my users because they can use email routing completely free.

Cons

I would say nothing because they offer so much for their free plan even. if you need more granular control you just have to select a plan with more features.

Review Source

Manish Singh B.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Enhancing Website Security, Performance, and Reliability: A Positive Experience with Cloudflare"

February 19, 2023

5.0

Cloudflare is well-regarded as a comprehensive solution for enhancing website security, performance, and reliability. Also, it's free SSL for beginner's websites.

Pros

Cloudflare offers a comprehensive suite of security services, including DDoS protection, web application firewall, bot management, SSL/TLS encryption, etc. These features help to protect websites and applications from a range of threats, including hacking attempts, malware, and phishing scams.Cloudflare's global network of data centres and content delivery network (CDN) can improve website and application performance by reducing latency and delivering content faster. Cloudflare's load balancing and caching features can also help to distribute traffic across multiple servers, improving overall performance and availability.Cloudflare's user interface is intuitive and user-friendly, making it easy for businesses to set up and manage their security, performance, and reliability services.

Cons

While Cloudflare offers a free tier with basic features, more advanced features and services are expensive. I am concerned about the amount of data Cloudflare collects about my websites, particularly if they handle sensitive or confidential information.

Review Source

Michelangelo C.  
Freelance  
Marketing and Advertising  
Used the software for: 2+ years

### "Best CDN ever"

August 15, 2022

5.0

The best CDN ever, really. I have nothing else to say.

Pros

I can only say positive things about Cloudflare: it is fast, very easy to set up, never gives problems, it helps you even when the site temporarily goes out of service, you do not need assistance because you already know that you will not have big problems. All this is free (unless you need some specific options that you will pay dearly)

Cons

I would have only two details to say: When you add the site in Cloudflare, he goes to scan all the possible subdomains and, if he receives the famous answer 200 (so that the page, and consequently the subdomain, exists) he will automatically add it. What does it mean? Some hosting always give a positive answer, even if the subdomain doesn't exist. In this case CF will create hundreds of non-existent DNS records to be deleted one by one (because it does not provide for bulk deletion) Second thing is that unfortunately it does not plan to have dedicated IPs, even in the high paying plans.

Alternatives considered

[Amazon CloudFront](https://www.capterra.com/p/228455/Amazon-CloudFront/)[Vercel](https://www.capterra.com/p/203626/Vercel/)

Review Source

Similar Products

Featured