# Backblaze B2 Cloud Storage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Backblaze B2 Cloud Storage the right Data Loss Prevention solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155180/Backblaze-for-Business/reviews --- Backblaze B2 Cloud Storage 4.7 (144) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Backblaze B2 Cloud Storage Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews TL Tiffany L OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “They are great for single device users who need a straightforward back up option.“ December 8, 2024 Andrew R P Director of Family MinistriesReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “My one complaint about the software is the UI of the Mac desktop client; it looks dated and isn't intuitively organized, and doesn't seem to fit with the other polished parts of the Backblaze platform.“ September 11, 2022 NW Niko W CEOGraphic Design, Self-employedUsed the software for: More than 2 years. “There was only a few times I need to restore files and was able to easily use the online browser tool to download my cloud files.“ March 25, 2024 Benjamin B OwnerE-Learning, Self-employedUsed the software for: 6-12 months. “Overall the system was okay to use, but was disappointed when it missed crucial files on occassion.“ August 25, 2023 JL Joshua L IT ConsultantEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I have been able to upload backups using Amazon S3 AWS and then download and perform restores without any issue.“ April 22, 2023 José Luis R Coach, Consultant, and Facilitator of LearningEducation Management, Self-employedUsed the software for: More than 2 years. “They send a regular newsletter, and many of the articles they send are too tricky for me to understand.“ December 14, 2022 CP Chassis P Office AssistantConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, after getting ransomware two times Backblaze Cloud Storage has been worth it.“ November 13, 2024 RW Roger W Niche Growth FacilitatorWriting and Editing, Self-employedUsed the software for: More than 2 years. “Virtual (storage could) drives are not supported.“ October 9, 2022 ## Showing most helpful reviews Showing 1-25 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Luccas B. CEO Industrial Automation Used the software for: 2+ years ### "Backblaze is awesome if you need lots of storage " September 23, 2021 4.0 It's great at what it's claiming it will do. Does it have shortcomings? Yes. But for the price you can't really complain much, Pros It's unlimited storage, so it's awesome that it can keep a huge amount of data for such a low price. Cons The hard drives have to be connected to keep the uploaded files, or you have to reconnect them before 30 days otherwise you will lose the files uploaded. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Backblaze B2 Cloud Storage At first, I chose it because it was cheap. Then, because it could upload many hard drives I had. Review Source SM Scott M. IT Lead Religious Institutions Used the software for: 1-2 years ### "Backblaze back ups" March 5, 2025 5.0 Backblaze provides reliable backup for our organization's larger storage devices. Pros Backblaze provides unlimited storage options Cons More costly for smaller backup requirements. Switched from [Carbonite](https://www.capterra.com/p/223152/Carbonite/) Backblaze provided an option to backup larger storage amounts based on a per computer model instead of storage needs. Review Source RA RODERICK A. Vice President Entertainment Used the software for: 1-2 years ### "Cyber Program that is getting close." March 17, 2025 3.0 Backblaze is necessary program from a risk standpoint and if they can ensure stability through cyber issues, it can be great. Pros Lots of warnings to update systems and essential tool for audit and insurance purposes. Cons There was an unfortunate outage that affected my computer and left me without a system for some time. Review Source SA Sam A. Photographer Photography Used the software for: 1-2 years ### "Great service with a well deserved reputation." January 25, 2025 5.0 Pros Very simple to use with excellent user documentation. Cons Nothing in particular, the price did go up with increased data stored but that's to be expected. Alternatives considered [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Reason for choosing Backblaze B2 Cloud Storage I have used both Google Cloud and Backblaze (B2 and personal) and feel that they are a better fit for a small business than Google Cloud which seems more appropriate to the enterprise market. Review Source Ella Sophie B. Photographer Photography Used the software for: 2+ years ### "Easy hassle free unlimited backup system" August 19, 2019 5.0 Overall I'm very happy to have Backblaze keeping my files safe. Pros What I like most about this software is that the backup is unlimited, as a photographer I have a lot of files that are fairly large that I need to backup. Being able to access my files easily is super helpful and has already come in handy during a hardware malfunction a few months ago. Cons The only downside is that you pay per computer so if I have a portable drive I have to plug it into the same computer anytime I want to back it up so I can't just log in to my Backblaze account from a shared computer to backup my portable drive. Alternatives considered [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Reason for choosing Backblaze B2 Cloud Storage The deciding factors included price, ease of use, and functionality. Review Source VR Verified Reviewer Director of Family Ministries Religious Institutions Used the software for: 2+ years ### "Rock Solid Backup" September 11, 2022 5.0 Pros I love that I can setup Backblaze, run an initial backup, and and trust that Backblaze will take care of the rest. I never have to worry about Backblaze protecting my data, and if there ever is a problem, Backblaze will alert me ASAP. Cons My one complaint about the software is the UI of the Mac desktop client; it looks dated and isn't intuitively organized, and doesn't seem to fit with the other polished parts of the Backblaze platform. Switched from [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) CrashPlan's decision to focus on larger organization didn't fit the needs of our organization. Review Source Daniel C. Managing Partner Information Technology and Services Used the software for: 2+ years ### "Incredible Backup Storage Provider" August 14, 2019 5.0 Customers are shocked by how cheap it is, even when I mark it up 1000%. Pros Price is the best thing about this product. Cons Support is what is lacking most about this product the most but it's exactly what you expect for the price. Alternatives considered [SOS Online Backup](https://www.capterra.com/p/118081/SOS-ServerSave/) Reason for choosing Backblaze B2 Cloud Storage Price is right for people who don't need a HIPAA or CIP rated product. Review Source Francisco Manuel M. Technical support Computer Hardware Used the software for: 1-2 years ### "Best way to backup" May 23, 2022 5.0 Great because I have not to be worried about size of backups. That is the best feature, unlimited backups. Pros Automatic backups, and the option to have old version backups. Cons At first I think it was a bit difficult but later I see the opposite. Alternatives considered [IDrive](https://www.capterra.com/p/171884/IDrive/) Reason for choosing Backblaze B2 Cloud Storage I think Backblaze was a more recognized option. Review Source TL Tiffany L. Owner Photography Used the software for: 6-12 months ### "BackBlaze - Hit or Miss Depending on Needs" December 8, 2024 4.0 Backblaze is a great option for backups, but definitely not my preferred. They have competitive pricing, but not the cheapest out there. They are great for single device users who need a straightforward back up option. They are highly rated for a good reason, but if you have issues, customer support leaves much to be desired. I didn't have too many technical issues with backblaze, but ultimately, their specific strengths were not enough to outweigh my needs in a backup program. Pros One of the best parts of Backblaze is their pricing is based on actual usage, so you're not paying for space you're not using. They have an app that is very straight forward to use, and most competitors do not seem to offer something this streamlined yet. They have very simple and straightforward recovery options for users. Scheduling back ups is streamlined to ensure you don't need to set reminders to back up regularly. Cons The first back up is painfully slow. Of the programs I've used, it had one of the longest back up times for the initial back up. It took over two weeks to back up a couple TB of data with my computer on 24/7. I have excellent internet, so that definitely wasn't a factor in the slow back up times. Backblaze also struggles with backing up external drives, which is an essential feature for me and my needs. Sometimes renamed files are not detected, and this can cause some issues in duplicating files, and overusing necessary storage. When file name changes are limited, this isn't much of an issue, but I frequently rename hundreds of files at a time. This causes a considerable unnecessary usage of storage for a program that estimates your cost on usage. While you pay for what you use, the downside it that this limits you to a single device, whereas with competitors you can back up several devices as long as you are within the limits of the plan you purchased without exceeding the storage in your plan. Review Source AO Austin O. IT Support Engineer Construction Used the software for: 1-2 years ### "Great Service" February 10, 2025 5.0 This has been great and has saved us in a pinch. Pros This backup cloud option is great. Has saved us! Cons Nothing. Easy to use, deploy, and pull backups from. Review Source CP Chassis P. Office Assistant Construction Used the software for: 2+ years ### "Backblaze Cloud Storage " November 13, 2024 5.0 Overall, after getting ransomware two times Backblaze Cloud Storage has been worth it. Pros Backblaze Cloud Storage is a great product to have installed on your computers to help ensure everything is recovered if you get ransomware. Cons Backblaze B2 Cloud Storage is pretty straight forward. Review Source VR Verified Reviewer Principal Used the software for: 2+ years ### "I have been using Backblaze for several years as one of several backup methods for my work computer." June 23, 2018 5.0 The benefit of knowing that my data is securely stored if my computer and my first line of backups fail. Lets face it, external hard drives can fail as easily as an internal hard drive. I certainly hope that I never have to recover my data in an emergency, but if I do, i feel better having made what I feel is a very reasonably priced purchase of this product. Pros Backblaze runs in the background and engages in backups whenever your computer is connected to the internet. It is seamless and runs in the settings part of my Mac. Backblaze allows you to encrypt your backups with the key being held only by you. While this is one of those types of software that you hope you never need to use, if you do need it you can download your data from the internet OR request that they send you a USB drive or a external hard drive with your data on it. thus Backblaze is a pretty cheap component to add to your backup system. Backblaze is not meant to be your only backup. While it theoretically could be, it's best used as part of a system. I personally use external hard drives with TimeMachine in addition to Backblaze. Backblaze is my last resort; however, it is also the most complete of the backups since it does its thing constantly in the background. Even on the best of days, I'm only going to back on an external drive once a day. I highly recommend this program for anyone who cares about the data stored on their computers. Cons I honestly cannot say that there is anything I dislike about Backblaze. It's an inexpensive, non-obtrusive piece of software that simply does what it's supposed to do. If you use an encryption key that Backblaze is not storing for you DO NOT lose it under any circumstance or you will NEVER get your data back without it. This is only a "con" if you lose the key. Review Source AH Anne H. Purblisher / Webmaster Publishing Used the software for: 2+ years ### "Backblaze provides the security I want" July 12, 2021 5.0 I've been very happy with Backblaze for my personal use. Since getting, I haven't had any major issues. I hate to say it's one of those set-and-forget programs, but it is. However, I do get an alert if something happened with the backup. Pros With Backblaze, I can control what gets backed up and when. There many file types, I don't need backed up. I can also set it up so it doesn't kick in if I'm still using the PC. Cons I have my backups go off nightly. However, I wish there were a way to have it integrate with Windows File Explorer so I could right-click a file to do an immediate backup. I did run into a glitch when I added another hard drive and I remapped my drive letters. It did get resolved. Review Source JB Jim B. Business Systems Analyst Construction Used the software for: 2+ years ### "Backblaze - SMB lifesaver" June 30, 2021 5.0 Very good - tech support responsive and product easy to use and runs reliably. Eliminates the reason for trying to do individual PC backups to a shared drive or removable drive that would be left in the same office. It was not difficult to convince our company owner to use this product several years ago and the need for it has become even more critical. Pros Install for users was quick and simple. Interface easy to understand for recovering single files. During the COVID-19 lockdowns - staff with laptops were still protected by backups when working remotely. Cons Only issue I had was with doing recovery via the internet. Would NOT use that method again as restore took a full week. To be fair, there are options for having data shipped on media and I would use that method in the future. Over estimated the speed and bandwidth of our connection at that time. Review Source VR Verified Reviewer CEO Computer & Network Security Used the software for: 6-12 months ### "Expensive and slow" May 20, 2022 3.0 Pros Nothing Cons i can't recommend this provider, slow and expensive, and they change the prices constantly and change the packages of services Review Source Response from Backblaze March 18, 2024 We are sorry for your experience and would like to address your concerns. Backblaze has only raised the price of B2 Cloud Storage once, on Oct 3, 2023. We've purposely tried to make our pricing simple: no complicated tiers, rate variances by region, or minimum file size and minimum storage duration requirements. Our customers enjoy flexible, scalable storage at $6/TB/month, plus all customers enjoy free monthly egress up to 3x the data stored. As for performance, we have achieved upload speeds 10-30% faster than AWS S3 for small file uploads (1MB or less, which makes up 70% of all uploads to B2 Cloud Storage and are common for backup and archive workflows) all without any change to durability, availability, or pricing. Please let us know if this continues to be an issue and we're happy to help troubleshoot. Brad M. Sr. Agile Transformer Computer Software Used the software for: 2+ years ### "I used this service for many years backing up data of about 2 TB" February 4, 2018 2.0 Pros It was easy to setup and configure the software. It ran in the background unattended. It was able to dd or remove folders quickly. Cons The one time I needed the software to actually work for a backup it failed. It was not able to retain my existing backup when I had to reinstall Windows 10 on my desktop. I was told I needed to re-upload my entire data-set again. Review Source Response from Backblaze February 5, 2018 Hey Brad - It can be quite annoying when one has to repush... although it can happen when 3rd party software impedes our "inherit backup state" feature. Please let us know if this continues to be an issue an we're happy to help troubleshoot SB Scott B. Web Developer Information Technology and Services Used the software for: 2+ years ### "Great product offerings for backup and file hosting" August 12, 2021 5.0 Pros The desktop software is the most reliable I've run used, and sits quietly in the background rather than chewing away at resources while doing nothing. The app's interface is quite simple, and makes it easy to set external hard drives for backup or files to ignore. Regarding Backblaze B2, I host files for a website there and the price compared to AWS is very reasonable - an eighth of the price for bandwidth. Cons The Web UI for restoring files is a bit clunky, but thankfully I don't have to interface with it too often :) Review Source VR Verified Reviewer Founder and CEO Public Relations and Communications Used the software for: 2+ years ### "Set it and forget it backup" July 3, 2020 5.0 I've used it for years, and have no complaints. Pros I like the fact that it's always working in the background; and even though i already have cloud backups and disk backups, this is my third backup which makes a truly redundant (and assurance) solution. Cons Sometimes I want to quickly turn it off, i.e. I don't want backups going while I'm rendering or streaming, but it takes so many clicks to get to the on/of scheduling control panel deep inside System settings, that is annoying. Review Source Ronnie N. CEO Marketing and Advertising Used the software for: 2+ years ### "Peace of mind offsite backups" February 2, 2019 5.0 It provides great peace of mind knowing I have my important personal and business files backed up without any effort or thought. Pros It just trudges along in the background, doing its job securely backing up the files to the cloud. I like that I can have exclusion folders (like Dropbox, Google Drive, iCloud) since there's no point to back those up. Cons Not so much a con per se, but I haven't actually tested any of the backups because I haven't needed to. Review Source Dany H. Pastor Used the software for: 2+ years ### "Serious peace of mind!" April 22, 2018 5.0 Pros How can you go wrong with the idea of your machine being constantly backed up. I don't even realize it's happening, but seeing the reports of your backup is heartwarming. Knowing every computer regardless of platform is backed up is fantastic. Cons I can't think of anything negative to say about Backblaze. The price? Could it be cheaper? I'm sure it could, but it's very affordable. Review Source Kimberly H. Business Owner Information Technology and Services Used the software for: Less than 6 months ### "I near forget I have it because it's so easy to run. " July 22, 2021 5.0 My experience had been good. I had no problem getting a pre-sales question answered. Setup only took a few minutes and I love how quietly it runs in the background. You can't beat the prices Pros The software runs in the background and never nags me with popups and other notices. I get a notice each month from my credit card settings which reminds me I do have a backup and I should probably check it all being backed up everything. I'm a freelancer and handle a lot of important projects which makes this backup invaluable. The restore seems to be simple so it is a real piece of mind. Cons I think if you are not a technical person and don’t want to back up your full computer then you might need help picking the folder you do want to backup. However, I believe most people want to back up the whole C drive and will have no issue setting this up. Reason for choosing Backblaze B2 Cloud Storage Price and reputation. I read a lot of reviews and ask pre-sale questions. Review Source VR Verified Reviewer President Media Production Used the software for: 1-2 years ### "Set and Forget Backup" May 7, 2019 5.0 Pros I like that once it is setup it works in the background and backs up everything. It gives me piece of mind, and it works well. I feel more confident for mine and other people's data if something should go wrong. I found it really easy to set up, and it has a bunch of options that make sense and allows me to exclude files if I need to. Cons More versioning of files would be good, just to give a bit more redundancy as some files can change a lot in a short period of time. Review Source Chris M. Founder, Chief Strategist & vCIO - I help law firms with IT Used the software for: 1-2 years ### "Dead simple backup that works exactly as it should" May 25, 2018 5.0 Pros LOVE LOVE LOVE IT! It is so easy to use, and I have it on all of my machines. Setting it up is so easy that I can recommend it to anyone. It finds what needs to be backed up and automatically transfers it in the background. And, best of all, it does not kill your Internet connection when it is transferring. Cons Absolutely nothing at all. Everything from setup to restoring files works intuitively. I've used a TON of backup programs, and Backblaze is just perfect. Review Source VR Verified Reviewer Network Administrator Computer Networking Used the software for: 2+ years ### "Backblaze Business Backup" November 13, 2018 4.0 Overall Backblaze provides a quailty service at a fair price. Pros Backblaze was incredibly easy to setup. The first backup was running in less than 30 minutes. Cons On our Mac Mini Yosemite server, the backup of our database files was very difficult to integrate into the backblaze backup due to the files location. Review Source VR Verified Reviewer Creative Director Music Used the software for: 6-12 months ### "Hands off cloud backup" June 8, 2021 5.0 I love that Backblaze is my fail-safe if something happens to my physical drives and I don't have to do extra work to maintain it. It's always there if and when I need it. Pros I don't have to do anything and I know all my files on internal and external drives are backed up off-site for peace of mind for me and my clients. Cons It is hard to tell exactly what is currently backed up at any given time when the continuous backup feature is on and using multiple external drives. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.