# DynamicPolicy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DynamicPolicy the right Compliance solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155066/DynamicPolicy/reviews

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DynamicPolicy

4.6 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DynamicPolicy

Ease of use

4.4

Customer Service

4.9

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Adam S.  
Network Admin  
Education Management  
Used the software for: 2+ years

### "Great Customer Service!"

December 19, 2024

5.0

It's been great. Hardly any issues and when there is an issue customer support is able to assist quickly to resolve any problems.

Pros

The customer support is great. I wish all companies we worked with had the support you guys do.

Cons

Nothing that I can think of. We've had questions about things in the past but again, Customer support is able to quickly answer.

Review Source

Response from Zequel Technologies

January 2, 2025

We appreciate your review! Providing exceptional service is our top priority, and your feedback reassures us that we are meeting that goal. We look forward to continuing to support your success with DynamicPolicy!

GJ

Greivin J.  
Ingeniero Industrial  
Retail  
Used the software for: 2+ years

### " User and administrator experience"

December 18, 2018

4.0

It is a tool that helps to have in one place all that documentation essential for the management and regulation of the company which can be accessed by each user according to the permission they have, apart from allowing to measure the level of knowledge of the documents read through of evaluations created, however, as any tool has opportunities for improvement as mentioned above on the choice of the audience of a document in a massive way and not one by one.

Pros

I really like its ease of use, and how you can achieve workflows with interaction of different parts in a simple way

Cons

When choosing the audience of the documents so they can be read, have to be one by one and not a mass election by means of a check, that makes this step slow

Review Source

Response from Zequel Technologies

December 19, 2018

Thank you for the review and feedback. As far as selecting the audience, we now have the option of creating a workflow for the document to add the groups for the audience. This may help you expedite this step. You can contact us at support directly to go over this option.

KF

Konrad F.  
Facilities Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Dynamic Policy"

December 18, 2018

4.0

Dynamic Policy is a very useful program for maintaining an organizations policies, however, the most important links or buttons that require clicking are very tiny in font and hard to see. For whatever reason the process for uploading and publishing policies is easily forgettable if you have not done it for a while. An easier process for uploading and editing policies is needed for my organization.

Pros

The ability to upload policies and share with staff.

Cons

Adding attachments is cumbersome. A mass upload feature is needed. Many of the important links or buttons to click are small and hard to view.

Review Source

Response from Zequel Technologies

December 19, 2018

Thank you for the review and feedback. We will look into adding a mass upload feature for attachments in a future version. Additionally, we are already working to increase the size of icons during the DynamicPolicy 7.5 upgrade that will revamp the interface. In the mean time, you can upgrade to the latest version to take advantage of the new interface to upload Word and PDF files directly to the application. Please contact us directly at the support email to help you with this upgrade.

AN

Alberto N.  
sales support  
Food & Beverages  
Used the software for: 6-12 months

### "Effortless Policy Management"

June 22, 2023

5.0

Pros

DynamicPolicy is an incredibly user-friendly software with excellent support. It simplifies policy management, encourages collaboration, and empowers users to create interactive workflows effortlessly.

Cons

DynamicPolicy lacks efficiency in selecting document audiences individually, making the process time-consuming. Uploading attachments is inconvenient, requiring a mass upload option. Customization options are limited.

Review Source

Response from Zequel Technologies

January 2, 2025

We appreciate your review and feedback. Please note that the upcoming upgrade includes an improved interface to assign the audience for policy documents. Additionally, bulk import has been added to allow uploading multiple documents at once.

LD

Laura D.  
Compliance Specialist  
Higher Education  
Used the software for: 6-12 months

### "Organizes Policies!"

March 5, 2019

4.0

A pretty good way to organize and have policies, procedures, forms, templates, etc. in one place!

Pros

I like that it can be used as a policy repository. Uploading documents is pretty easy, and the search engine is very helpful in finding policies and other related documents.

Cons

The user manual is convoluted and not so clear. It needs better detail and simpler instructions. The workflow center needs directions and/or more information on using it.

Review Source

Response from Zequel Technologies

October 17, 2022

We appreciate your feedback. It helps us improve DynamicPolicy and provide better customer support. We will take your comments into consideration to improve the workflow center and the user manual.

GM

George M.  
Progress Manager  
  
Used the software for: 2+ years

### "Dynamic Policy User Review"

November 1, 2016

5.0

Use of Dynamic Policy software has helped in the easy management of our workflows and SOPs. The software provided a single point for document creation, review and approval which is shared by the entire organization. Its multiple levels of security has helped a lot in publishing documents to different groups or users, as well as preventing unauthorized access. Threre is real value for money in purchasing Dynamic Policy software.

Pros

Easy to manage. Support team very collaborative.

Review Source

RS

Romulo S.  
Unicomer Costa Rica  
Retail  
Used the software for: 2+ years

### "Excellent and functionally product"

November 10, 2016

5.0

In the company that I work we use for management all our precedures, manual and internal policy. It work perfect and they have an excellent customer service.

Pros

Is very easy to use for any user

Cons

It is not possible to customize to a specific need

Review Source

LT

Luis T.  
Senior Risk Supervisor  
Government Administration  
Used the software for: 6-12 months

### "A simple software to manage the work flow of create, review, approve and publish documents"

October 17, 2016

4.0

It is easy to use for users. The administration of the software is also easy but that's true only after you really understand how to configure the work flow with the user groups and the permissions. We hope that the four stages (create, review, approve and publish) can be more flexible in the future.

Pros

Easy to use for users.

Cons

Need more flexibilty with the predefined stages.

Review Source

JP

Judy P.  
IS Manager  
Mining & Metals  
Used the software for: 2+ years

### "DP is a good product"

October 27, 2016

5.0

Their support is tremendous. They are always their for you. Value is good if your looking for a product like Dynamic Policy.

Pros

Easy to administer and support.

Cons

Reporting

Review Source

DG

Douglas G.  
Associate Engineer II  
Information Technology and Services  
Used the software for: 2+ years

### "Experience was excellent. Needed assistance multiple times, each time the service excellent"

January 16, 2018

5.0

I'm in information technology and do not use the software as much. My review was regarding the great service I received from Technical support.

Pros

Less likely to give and accurate answer on this as I do not use the platform as often. I work in the information technology department.

Cons

Less likely to give and accurate answer on this as I do not use the platform as often. I work in the information technology department.

Review Source

Response from Zequel Technologies

January 19, 2018

Thank you for the feedback. Here at Zequel, we strive to provide our customers with superior technical support and the best experience while using DynamicPolicy.

FB

Fernando B.  
IT Manager  
Government Administration  
Used the software for: 1-2 years

### "Great all around"

October 13, 2016

5.0

So happy we implemented this system. It's made our workforce more efficient. The system is easy to use and our staff love it. Workflow management is it easy to set up and has automated many processes in our agency.

Review Source

JN

Jacey N.  
Director  
Government Administration  
Used the software for: 6-12 months

### "Effective Policy Management"

November 1, 2016

5.0

This system has enhanced our organization's ability to share policies and procedures, and forms with the field.

Pros

Ease of use

Review Source

MF

Matt F.  
  
  
Used the software for:

### "The right software for the job."

October 14, 2016

4.0

As a user who has interacted with this application from the backend, administration, and as an end user, DynamicPolicy solid. Little to no issues, easy to setup and administer, with proper implmentation is an absolute essential part of any organization.

Pros

I like that DynamicPolicy isn ot resource intensive. It is smooth quite intutive from the end user's perspective.

Cons

Workflows can be confusing at times, however they are as complex as you want them to be.

Review Source

CM

Charity M.  
  
  
Used the software for:

### "My DynamicPolicy Experience"

October 27, 2016

4.0

Overall my experience with DynamicPolicy was good, but it could have been better. I had an incident when the video links for one of the policies (Slip, Trip and Fall) were not working and I could not complete the quiz associated with the policy because I didn't watch the videos and therefore did not know the answers. Lastly, the last 2 links under "Related Documents" in the Diversity Policy are not working.

Review Source

RF

Radek F.  
It tech  
Hospital & Health Care  
Used the software for: 2+ years

### "WECHU policy"

November 1, 2016

5.0

The product is easy to use and what's great with our users. We have had to use support a couple times and all question were answer

Pros

How easy it is

Review Source

WM

Waheed M.  
  
  
Used the software for:

### "Hernando and Team Great !!!!"

October 27, 2016

5.0

One of the customer representative is the best !!! Top Vendor on our list. He is always there to support whenever required.Very understanding always goes the extra mile. Very patient and always help our Line of Business with customization.

Review Source

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