# VTS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VTS the right Lease Management solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154799/VTS/reviews --- VTS 4.6 (85) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VTS Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew R. Managing Director Real Estate Used the software for: 2+ years ### "Great Asset Management & Leasing Tool" June 17, 2019 5.0 Pros VTS is a great Asset Management and Leasing Tool. It allows an asset manager to physically see the real-time leasing activity, stacking plans, lease roll, and more. VTS neatly organizes all the leasing activity in one location, allowing me as a leasing broker to visually see the deals I am working on and continue to move the ball forward with each one. Tying it into the landlord's lease administration software allows me to look up lease expirations, stacking plans, and encumbrances for quicker and more educated response times. This has been the most helpful piece of new technology for office landlords and leasing agents in the last decade. Cons I am having a hard time finding something I like least about VTS, as it is a great tool that all listing brokers and landlords should be using. Review Source Dan B. Director of Leasing Commercial Real Estate Used the software for: 2+ years ### "A Key to our Leasing Success" October 10, 2018 5.0 VTS has been a great partner to work with. They are open to, and encourage, our input. The constant drive to improve and to be on the cutting edge of CRE technology is an important feature for us, and separates VTS from the pack. Pros This package is focused on commercial real estate; others we considered were CRM or accounting programs that had a component of CRE. VTS helps my team with communication and productivity, and keeps everyone up to date with the latest status on deals in progress, prospecting, and overall results. Cons VTS is constantly improving and addressing areas that need additional development. Some of the areas that were not strengths have had enhancements and improvements, so areas that we didn't like as strongly have been or are being addressed. Review Source CT Christy T. Associate Commercial Real Estate Used the software for: 2+ years ### "Broker friendly features needed" October 9, 2018 3.0 VTS is almost there. Our clients love it in order to keep all of their portfolios in queue, but for brokers it can be cumbersome to keep accurate information at the forefront. Pros With properties we do have on the software, it becomes very easy to track multiple deals at once and stay on top of current prospects. Cons The interface is not broker friendly. When inputting terms for a deal including several different term options, it does not create a way to track different terms separate. Also, the commencement dates and RSF do not track over from the original form to the proposal form. Oftentimes when inputting the free rent VTS forces you to input it twice instead of once. If you could automatically put commissions in for all deals to auto-populate that would save a considerable amount of time. Review Source VR Verified Reviewer Senior Associate Real Estate Used the software for: 2+ years ### "VTS User Friendliness " October 10, 2018 5.0 I am a real estate broker and have used VTS for three years now on all of my listings for sale and for lease. It is a very powerful platform that allows me to track users and continue to follow up with inquiries. I recommend using the platform as much as I can to colleagues. Pros Automatic tour notifications when near a building, follow up task updates, email overviews with the recent updates. Cons There seems to be a lot of features that are not clear as how to use them. Maybe tutorials would help users better understand unique tools that are accessible on the software. Review Source VR Verified Reviewer Leasing Associate Real Estate Used the software for: 6-12 months ### "Stellar product" October 10, 2018 5.0 VTS is a fantastic software that has helped me and my colleagues efficiently keep track of all relevant leasing information including prospects, active deals, tenants in the market and other potential leads. It also allows me to quickly export information and distribute to stakeholders via simple, customized reports. Overall, VTS is a gamechanger and has completely altered how I conduct my business. Pros VTS makes it simple to keep all my information on active deals, tenants in the market, and prospects organized in one place. I can also sync it up with my phone (and those of my teammates) to get notifications and updates in real time. Cons The NER calculator is average at best. Given how complicated deals are getting now, it is difficult to be able to enter all necessary deal components quickly and easily. Review Source VR Verified Reviewer SVP Commercial Real Estate Used the software for: 2+ years ### "JLL Success" June 17, 2019 5.0 On line tracking of deals is great for landlords. The lease analysis tool is beneficial as well Pros I like the mobile app and the ease with which I can send out Landlord updates Cons I would like to see more detail on the mobile app when entering in a new deal Review Source Rick C. U. Executive Vice President Real Estate Used the software for: 2+ years ### "Excellent Platform to keep organized" October 9, 2018 5.0 Pros The ability to organize listings with multiple teams. Cons The dashboard in this current version is not as simple and easy as previous. Review Source Francesca C. Junior Asset Manager Real Estate Used the software for: 1-2 years ### "Vts" October 12, 2018 4.0 Overall, a good experience, but I don’t feel like we are using vts to our full capacity. Pros The ability to check current deal statuses and viewing brokers comments. Cons I would like to have a better TIMs platform for the entire portfolio and it can match to spaces. Similar to a checklist Review Source John L. Assistant Director Real Estate Used the software for: 1-2 years ### "Best tenant rep software available" October 13, 2018 5.0 VTS is one of the most innovative CRE tech firms, love working with them! Pros Easy to use, clean, made me a lot more efficient Cons one downside is the limited mobile functionality, only able to read 2 comments/posts per account Review Source Ryan R. Vice President of Leasing Real Estate Used the software for: 6-12 months ### "Hightower was easier to use" October 12, 2018 4.0 Pros That it integrates with Yardi. Mobile app. Cons Just seems harder to use than Hightower. It's not vert intuitive. Review Source EP Erin P. Transaction Coordinator Real Estate Used the software for: 2+ years ### "VTS Makes Leasing Easier" October 9, 2018 5.0 Pros VTS is so easy to use! It makes keeping track of our listings and deals a breeze. My favorite thing is the stacking charts for each building. It is a great and easy way to visualize what spaces are available or coming up for renewal. Cons Occasionally, there will be a bug or a glitch. I wish it was easier to input new listing data. For example, if you have a building with a lot of tenants, you have to create the space first, then add the tenant's information. It's not bad if you have 12 tenants but if you have a larger building with 30+ tenants, you'll be working on inputing the information for quite awhile. Review Source YB Yvonne B. Regional Managing Partner Real Estate Used the software for: 2+ years ### "VTS Review" July 1, 2019 5.0 Eliminated hours of reporting and looking backwards. Provided hours back to production and management. Pros Quick; easy in and out of the software. It is very intuitive and the placement of the inputs is good. I really like it. Cons I am fortunate in that my real estate owner pays for my access - I've heard that other independent agents feel it is too expensive. Review Source BT Bridgette T. Client Services Associate Real Estate Used the software for: 2+ years ### "VTS (Agency)" June 24, 2019 4.0 Pros \- Zero training time - Automated transaction reporting to ownership - Ease of setting up assets - Ease of adding spaces - Deal comments / changing deal stages - Easy reporting - pulling activity reports Cons The technical service has declined significantly, in terms of responsiveness and transparency. Review Source JM Jami M. VP Real Estate Used the software for: 1-2 years ### "Great product" June 24, 2019 5.0 Pros I like the deal flow and overall functionality. The exported reports look awesome. Cons Not necessarily a con, but a suggestion. I wish you could input a deal for multiple buildings and modify the deal status differently for each individual building. ie - tenant inquires about multiple properties, but then is marked dead for one building and marked touring on another building. Review Source LC Lauren C. Marketing Coordinator Commercial Real Estate Used the software for: 1-2 years ### "Helpful Software" June 17, 2019 5.0 The quickness and ease we can pull reports and input information. Pros I like that it helps us keep track of our Listings and Tenants so that it is really easy to pull reports for our clients. I have been working in the industry for 5 years and this software is the easiest in my opinion to create reports quickly for clients. Cons Sometimes navigating through to modify can be challenging. Review Source CF Casey F. Senior Associate Real Estate Used the software for: 2+ years ### "Simple. Easy. And Organized" June 17, 2019 5.0 Tracking deals is easier, we can export clean versions for clients. Pros Easy to keep track of deals. Exports nicely for reports Cons Sometimes its not clear different ways to get to the same place. Review Source ND Nicholas D. VP of Asset Management Real Estate Used the software for: 2+ years ### "Berkeley Partners VTS Review" June 17, 2019 5.0 Quickly understanding the leasing at our properties. Once we get our budgets fixed (working with our VTS team on this) measuring our NER/NPV of budget to actual will be critical in seeing how our properties are performing. Pros The transparency it gives into the leasing process. We use VTS for our monthly property update video conference calls with our leasing brokers/property managers. It is much better than our previous lease report out of Yardi. Cons The process of loading budgets is a manual process. This has a great opportunity for improvement. Review Source DQ David Q. svp Real Estate Used the software for: 2+ years ### "Review" June 17, 2019 5.0 solid Pros Mobility with real time capability. Reports on demand Cons some of the update tools are not clear and clumsy Review Source RW Robert W. Asset Manager Real Estate Used the software for: 6-12 months ### "VTS Review" June 17, 2019 5.0 I think this is a great product that puts all of leasing in one easy access place as we track deals across many properties. Pros Being able to input all leasing deals being worked on, track the status, and provide analysis on each round of negotiations as it relates to the financial terms of the deal. Cons Would like to see improvements to the stacking plan feature and how it interfaces in multi-building parks. Review Source MF Mary F. Senior Associate Leasing Real Estate Used the software for: 2+ years ### "VTS Review" October 10, 2018 4.0 It is a great Asset management tool for our clients and a good way to communicate on specifics of a deal. Pros This product is very helpful is staying organized and keeping track of what you and your teammates are doing. Cons I wish the reports had more flexibility. Review Source JD Joey D. Associate Commercial Real Estate Used the software for: 2+ years ### "VTS review" October 12, 2018 5.0 I love the fact that it's mobile and can update it anywhere, which clients appreciate. Pros it is easy to use and for clients to understand, it's intuitive. Cons that you have to refresh it so much in order for the updates to show up Review Source CM Cory M. Financial Analyst Real Estate Used the software for: 1-2 years ### "More reporting flexibility" October 9, 2018 4.0 All and all VTS is a great web based program that can be accessed on the go. It is a great source for up-to-date information on the tenancy. Would like to see more reporting flexibility and be able to filter out information that is less important to our partners. Pros Great source for all property information all in 1 place. Cons Some reports do not take into account all the filters. Review Source LW Luke W. Senior Vice President Real Estate Used the software for: 2+ years ### "VTS Comments" October 9, 2018 5.0 Very solid program and I use with all Landlords. Pros Can do from any device. Using iphone or ipad. Cons The NER calcs don't seem to ever match up with accuracy. Review Source DR Dale R. Principal Real Estate Used the software for: 1-2 years ### "Overview on VTS" October 9, 2018 5.0 Reporting and mutual tracking with our owner clients has been great. This is a huge time saver in preparing and going thru activity + very helpful in tracking the prospects and deals. Pros Tracking and reporting + the ability to attach documents. Cons App on phone is a little difficult to navigate. Review Source JD Joe D. Sr. Director Property Management -Office National Real Estate Used the software for: 2+ years ### "Ease of use" June 29, 2019 4.0 Pros Very user friendly and provides regular reports which is very beneficial for Property Managment as well Cons Getting accurate information, but it may not be VTS. Review Source Similar Products Featured