# GoReminders Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoReminders the right Appointment Reminder solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154785/GoReminders/reviews --- GoReminders 4.8 (257) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GoReminders Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AF Allison F ConsultantMental Health Care, Self-employedUsed the software for: Less than 6 months. “My client retention is much higher with GoReminders and cancellation rates are much lower with the follow up texting option which I use to offer reschedule options as needed.“ December 29, 2025 CP Colleen P Landscape ContractorEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months. “My only real complaint is that I received 6 emails in one day and two more the following day letting me know that I was nearing my monthly appointment limit.“ November 13, 2025 ET Elaine T SecretaryRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I can manage my clients' appointments and receive a notification at the time of confirmation, which saves me a lot of time and is greatly appreciated.“ October 28, 2025 LS Lauren S OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “I have had issues with keeping the information in the notes section per account; I normally have to re-enter information.“ April 8, 2026 SC Shawn C PsychologistMental Health Care, Self-employedUsed the software for: More than 2 years. “It helps me have a better understanding of who will be attending their appointments and, best of all, it has significantly decreased my no show rate. If I have one person show up who would not have otherwise, the billing easily covers several months of the minimal cost for GoReminders.“ August 8, 2025 Nia W Intake and Engagement SpecialismStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “Furthermore, if there were certain pieces of information I did not want include, the template would not alter to account for that, leading to grammatical issues.“ August 11, 2025 AF Allison F ConsultantMental Health Care, Self-employedUsed the software for: Less than 6 months. “It helps me manage my appointments and schedule in a way that Google products cannot.“ December 29, 2025 JL Jenni L Director of OperationsVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes I will have a glitch when trying to delete an appointment or change the status from "confirmed" to "cancel", etc.“ August 7, 2025 ## Showing most helpful reviews Showing 1-25 of 257 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen Bryant W. Business Manager Hospital & Health Care Used the software for: 2+ years ### "Great Service" July 24, 2025 5.0 We can easily remind people of their appointments and text back and forth and even email if needed. :) Pros Our patients appreciate being able to text back and forth, and we don't have to give out personal phone information. Cons Nothing. I just have to remember to set up the reminder. Some people just ignore reminders and we do ask that they respond. Review Source Response from GoReminders July 31, 2025 Thanks so much for the great review! I'm happy to hear how much your patients appreciate the ability to text back and forth—and that it's making things easier for your team, too. It’s definitely a great way to stay connected without sharing personal numbers. Regarding your note about needing to remember to set reminders and encouraging responses, we’ll follow up with you directly to discuss your specific needs. There may be a few tips or features we can walk you through to make that part even easier! -Rhammy, Customer Support HK Heather K. Owner andCognitive Therapist Education Management Used the software for: 2+ years ### "Money and Time Saver!" April 3, 2025 5.0 I have been a GoReminders customer for more than 4 years. It has been a huge help, solving the problem of missed appointments and the constant call reminders at my business. Very pleased with the service Pros GoReminders is easy to use and has all the features we need to keep in touch with our clients. GoReminders has reduced the number of missed appointments we have had in our business which has saved us money. Cons There are times when I could use a little more customization regarding sending text reminders. But, for what we do, It has worked very nicely. Alternatives considered [Appointment Reminder](https://www.capterra.com/p/159212/Appointment-Reminder/) Reason for choosing GoReminders I do not remember all of the ones I researched years ago. Go Reminders was the best fit for our needs and had the best pricing for our budget. Review Source Response from GoReminders July 2, 2025 Thank you so much for being with us for over 4 years! We’re thrilled to hear how GoReminders has helped reduce missed appointments and saved your business time and money. Regarding your note on text reminder customization, we’ll follow up with you directly to better understand your needs and explore how we can support you further. We truly appreciate your continued trust in our service. -Rhammy, Customer Support nV natasha V. Assistant Director Human Resources Used the software for: 6-12 months ### "good to use" February 26, 2025 3.0 I like it, the messages are easy to read and send Pros It is easy to use, I was not sure if this service would be great for me but it has been helpful. Doesn't take much time and saves me sometime Cons trying to navigate it for the first time Review Source Response from GoReminders June 30, 2025 Thank you so much for your review! We're glad to hear that GoReminders has been helpful and time-saving for you. We understand that navigating a new system can take a little getting used to, and we’ll follow up with you directly to walk you through anything that still feels unclear—we want to make sure it’s a smooth experience all the way through! -Rhammy, Customer Support AT Ashley T. Office Manger Automotive Used the software for: 2+ years ### "Happy Reminders" December 18, 2025 5.0 It's very easy to use and fast. Our customers find it easy to use as well. We like that we are able to contact a bigger group of people faster. Pros The service has been really easy to use. Our customers have mentioned it's been one of the more easier docu signing they have used. It makes it real easy to reach a lot of our customers with reminders of their appointment. It's easier to know that it was received rather than leaving a message. It also always our customers to cancel and reschedule their appointment quickly. Cons There isn't anything that I have found that I dislike about the service. It's made our appointment confirmations so much easier. Review Source RD Rachel D. Nutritionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super helpful system - Saves so much admin time!" March 14, 2025 5.0 It has been really helpful. The free trial was helpful for me to get to know the features and see if it was helpful and the team constanly reached out to see how things were going and if I needed help. Pros It is very user friendly and easy to use. The price is reasonable aswell. It has lots of helpful features such as message sequences, direct messages and blast messages to help contact our users. Its great that I can add my team to it and it will connect with their calendars. The Go reminders team haave been really helpful and they answer my questions really quickly and they will check I understand and that its fixed my issue. Cons It would be helpful if their was a staff reminder option. You can connect to their calendar but it would be helpful to send text/ email reminders to the staff member assigned to the appointment. When adding a customer it would be helpful to have a box to add them to a group - at the moment you have to add them as a customer and then go to groups and add them. It would also be helpful that when a customer is added to a group - any appointments already booked they are automatically added to as you currently have to do that manually. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Go reminders had more features and was more user friendly. Review Source Response from GoReminders June 30, 2025 Thank you so much for the thoughtful and detailed review! I'm really glad to hear how helpful the system has been in saving you admin time and that our support team has been responsive and easy to work with. I appreciate you sharing the specifics around reminders for staff and the group assignment process. We’ll follow up with you directly to better understand your workflow and discuss how we can support your team’s needs more efficiently. -Rhammy, Customer Support LP Luke P. MANAGEMENT Automotive Used the software for: 1-2 years ### "Alloy Art review of go reminders platform" March 20, 2025 5.0 Overall very good platform will be using it for the foreseeable as long as the price stays manageable, thank you Pros Great for my business boosted client bookings and also looks very professional sending text reminders, decreased no shows as promised and calendar helps me keep track of customer bookings in house, all in all great product as a small business I would hugely recommend it. Cons Only slight improvement I would ask is for a bigger exploded size calendar so I can clearly see all booking information for each job at a glance, the possibility to remove Saturday and Sunday from the list would be nice also as this is just dead space for our business. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing GoReminders for the messaging system.......................... Review Source Response from GoReminders June 30, 2025 Thank you so much for the thoughtful review! We're glad to hear GoReminders has helped boost bookings, reduce no-shows, and added a professional touch to your communications—especially for a growing small business like yours. I completely understand how a larger calendar view and removing unused days like Saturday and Sunday could make things even easier for your workflow. We’ll follow up with you directly to discuss your specific needs and how we can help streamline your setup further. -Rhammy, Customer Support CO Carlos O. Owner Arts and Crafts Used the software for: 2+ years ### "GoReminders is awesome " February 15, 2025 5.0 Excellent so far I’ve been using them for a long time Pros Adding features constantly, listen to their clients, Cons Can’t do desperate schedules for each contractor Alternatives considered [DaySmart Body Art](https://www.capterra.com/p/187375/DaySmart-BodyArt/) Reason for choosing GoReminders Easier to use than most others for the most part Switched from [REV23 Desktop](https://www.capterra.com/p/181158/REV23-Desktop/) Trying out multiple things GoReminders works off a link rather than filling out so much info myself. Different software though GoReminders doesn’t do waivers Review Source Response from GoReminders April 18, 2025 Thank you so much for the great review and for being with us for a long time—we’re really glad to hear that GoReminders has been excellent for you and that you’ve found it easier to use than other options out there! Regarding your note on scheduling for each contractor, we’ll follow up with you directly to discuss your specific needs and see how we can help based on your current setup. -Rhammy, Customer Support DT Dakota T. Front Desk Manager Cosmetics Used the software for: 2+ years ### "Great Choice for Small Businesses!" December 5, 2024 4.0 Been using it for years, definitely preferable over some other services I've used. The confirmation feature is great to get a heads up on any cancellations or problems my client may have. Pros It's a very low entry, easy to use service. Customer oriented with the messaging system. Cons Price is always a factor, and it hasn't been the cleanest working system. The team has been diligent in keeping things working and in good order though. Switched from [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Slow, unresponsive, and tedious. The system definitely works as a calendar ought to but it was very bare-bones. Review Source Response from GoReminders December 20, 2024 Thank you for your feedback! We're glad to hear that GoReminders has been a great fit for your small business and that you've found value in the messaging system and confirmation features. We understand that pricing can be a factor, and we appreciate your patience as we continuously work to improve the system. We'll follow up with you directly to discuss your specific needs and explore ways we can support your business even more effectively. -Rhammy, Customer Support AB April B. Office manager Construction Used the software for: 2+ years ### "Smoothly run program" December 11, 2024 5.0 I have nothing but good to say. Customer service has been great, as well. Pros I love the easy navigation of their program. It’s very easy to learn and maneuver through out. I do like that they are making nice upgrades. Cons The huge price increases. Although, the company has been kind with a price deduction for me because I’ve been with them from almost the beginning. I still feel it’s getting extreme. I understand the upgrades and the work that goes into it though. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing GoReminders Ease and simplicity. At the time when I started, they had a much lower price Review Source Response from GoReminders December 27, 2024 Thank you for sharing your experience! We’re thrilled to hear that you find our program easy to navigate and appreciate the upgrades we’ve implemented. It’s wonderful to know that our customer service has been a positive aspect for you as well. We’ll follow up with you directly to discuss your specific concerns regarding pricing and see how we can better accommodate your needs. -Rhammy, Customer Support MC Michelle C. Owner House Cleaner Consumer Services Used the software for: 1-2 years ### "1000% recommend" February 6, 2025 5.0 I feel as if the burden of scheduling and constant work flow interruption has been minimized now becauese of this amazing system Pros Its flawless scheduling and on point organization Cons I have zero complaints/dislikes with GoReminders! Review Source Response from GoReminders April 18, 2025 Thank you so much for the glowing review! We're thrilled to hear that GoReminders has helped minimize interruptions and made your scheduling process feel seamless. It's awesome to know that the switch has been such a positive change for you. We're always here if you need us! -Rhammy, Customer Support SC Shawn C. Psychologist Mental Health Care Used the software for: 2+ years ### "GoReminders is a a fantastic product!" August 8, 2025 5.0 I've had an excellent experience with GoReminders and have been using it for several years. It helps me have a better understanding of who will be attending their appointments and, best of all, it has significantly decreased my no show rate. If I have one person show up who would not have otherwise, the billing easily covers several months of the minimal cost for GoReminders. GoReminders has been a great product for me - it is helpful to my patients, increases the number of patients who show up for their appointment, has paid for itself many times over, and has increased my income from kept appointments. Pros GoReminders is easy to use and is a very effective way to remind patients of appointments. It is easy to contact patients with a variety of messages for different settings, for example in person vs. teleconference meetings, or appointments at different locations. Its greatest benefit, however, has been in significantly decreasing the number of no shows I have each week and increasing my billing for kept appointments. Cons I honestly have never had any issues with GoReminders. It is economical, easy to use, and effective. Review Source Response from GoReminders August 22, 2025 Thank you for your thoughtful review and for sharing how GoReminders has positively impacted your practice! We're thrilled to hear it has helped reduce no-shows, increase your billing, and make communicating with patients seamless across different appointment types. It's wonderful to know you've had such a great experience over the years—your success is exactly what we aim for! -Rhammy, Customer Support AY Anna Y. Owner Child Day Care Services Used the software for: 2+ years ### "Best booking app for small business owners" March 28, 2025 5.0 I have been using GoReminders for 4 years and I love the app and my clients appreciate the ease of use as well. Pros I appreciate how fast and easy it is for ne as a small business owner to set up booking confirmations that include follow up reminders for my clients even on the go. Cons The only thing I wish the app could do is allow me to set up bookings for specific, recurring days. Such as every Monday for 4 weeks etc. Review Source Response from GoReminders July 2, 2025 Thank you for being with us for 4 years! We’re so glad to hear that GoReminders continues to make scheduling easier for you and your clients. I appreciate you sharing your thoughts about setting up bookings for specific recurring days—we’ll follow up with you directly to better understand your scheduling needs and explore how we can help streamline that for you. -Rhammy, Customer Support KC Kelly C. Office Assistant Retail Used the software for: 2+ years ### "very happy customer" October 25, 2025 5.0 The system is very user friendly and easy to use and function. I came into my position and did not know anything about this system Pros Very easy to use, very customer friendly. The system is very user friendly and easy to use and function. Cons I have not come across any features I do not like. The system is very user friendly and easy to use and function. Review Source kF kelli F. Lead Therapist Sole Owner Mental Health Care Used the software for: 2+ years ### "Easy peasy support. What a concept! " April 9, 2025 5.0 It’s been great. Easy to set up. Easy to change appts. And it keeps me on track. Pros The ease in which appointments are created. The follow texts/ emails to my clients up is so helpful. Cons I don’t use any other functions besides the text/email feature to confirm appointments. So I’m happy with the GoReminders product. Review Source Response from GoReminders July 2, 2025 Thank you so much for your thoughtful review! I’m glad to hear that GoReminders is keeping things simple and efficient for you—and that the appointment confirmations via text and email are working well. Since you're currently only using a portion of the features, I’ll follow up with you directly to share a few more tips that could support your workflow even more (only if you're interested, of course!). -Rhammy, Customer Support BH Bonnie H. Human Resource Supervisor Individual & Family Services Used the software for: 6-12 months ### "Why I love Go reminder" December 15, 2025 4.0 Excellent. I am impressed with how easy it is to schedule an appointment. I like that a notification is sent to the employee Pros I like that the message is sent by text & email to the employee. It is confirming they received the schedule appointment. I also like they have to confirm the message Cons I don't like that the choices you make for services does not match for the Label choices. I don't know if this is an internal issue or issue with go reminder Review Source KL Kathryn L. Legal Assistant Law Practice Used the software for: 1-2 years ### "Great Product and Amazing Results" April 28, 2025 5.0 It has been amazing. I find the software user friendly and quick to use. Pros The automatic reminders and the text messages to communicate with clients. This has saved me numerous hours of not having to call to confirm appointments. Clients are more apt to communicate that they need to reschedule through text as opposed to calling the office. I also love the fact that you can attach files to a text. Cons Nothing. I haven't found anything I don't like. Review Source Response from GoReminders July 3, 2025 We’re thrilled to hear how much you’re enjoying the automatic reminders, texting with clients, and even the ability to attach files to a text! It’s great to know these features are saving you time and making communication easier for both you and your clients. Thank you for sharing such positive feedback and for using GoReminders! -Rhammy, Customer Support BE Bill E. President Insurance Used the software for: 1-2 years ### "The Essential Tool" March 30, 2025 4.0 Pros The technical support is very hands on. The opportunity to send blast messages to my clients has enabled me to remain top of mind with my clients resulting in referrals as well as a trusted resource to my client base increasing retention. Cons The ability to set on-going reminders for the same week and day of the month such as the 3rd Wednesday of the month. Review Source Response from GoReminders July 2, 2025 Thank you for sharing such a thoughtful review! We're thrilled to hear how GoReminders is helping you stay top of mind and build stronger client relationships. Regarding your note about setting ongoing reminders for specific days like the 3rd Wednesday of the month—we’ll follow up with you directly to discuss your workflow and see how we can best support your recurring scheduling needs. -Rhammy, Customer Support JM Jose M. MANAGER Automotive Used the software for: 1-2 years ### "Easy to use." November 19, 2024 5.0 By leveraging the Go Reminders app effectively, you can streamline operations, improve communication between teams, and enhance overall productivity, allowing both mechanics and sales personnel to thrive in their roles. If you need tips on how to set up the app for these purposes, let me know! Pros Go Reminders is indeed known for being a user-friendly app focused on creating reminders and managing tasks. Some of its features that contribute to its practicality include: 1. \*\*Simple Interface\*\*: The app is designed with an intuitive layout, making it easy to navigate and set reminders quickly. 2. \*\*Custom Reminders\*\*: You can easily create one-time or recurring reminders, which is helpful for managing appointments or tasks that need to be repeated. 3. \*\*Notifications\*\*: Go Reminders sends push notifications to alert you at the scheduled time, helping you stay on top of your commitments. 4. \*\*Sharing Reminders\*\*: You can share reminders with others, which is useful for group events or collaborative tasks. 5. \*\*Compatibility\*\*: It typically works on various devices, allowing access from smartphones and tablets. If you’re considering using Go Reminders, it can help streamline your scheduling and make sure you don’t miss important appointments. If you have specific questions about its features or how to use it effectively, feel free to ask! Cons Separate Mechanic/Tech from sales person. Review Source Response from GoReminders December 5, 2024 Thank you for your thoughtful review and feedback! We're glad to hear that GoReminders has been practical and user-friendly for your scheduling needs. We’ll follow up with you directly to discuss your specific needs regarding separating roles for mechanics, techs, and sales personnel. We’re happy to help you optimize the app further to suit your workflow. -Rhammy, Customer Support CM Cassandra M. Owner Cosmetics Used the software for: 2+ years ### "Best appointment App ever " May 19, 2025 5.0 Pros Easy to use! If you have any questions the customer support is amazing and always more than willing to help! Cons There is nothing I don’t like about GoReminders. It meets all my needs. I love GoReminders. You won’t be disappointed Review Source Response from GoReminders May 20, 2025 Thank you so much for the kind words! We're glad to hear GoReminders is meeting all your needs and that our support team has been helpful. If anything ever comes up or your needs evolve, we’ll be sure to follow up directly to keep everything running smoothly for you. -Rhammy, Customer Support CR Charles R. English Language Coach Education Management Used the software for: 2+ years ### "Great App that’s helped my small business grow" April 8, 2025 5.0 Excellent - they have always been there to answer questions and I have appreciated my customer experience with them Pros Easy to use - simple and effective scheduling Cons The calendar needs the internet to work- so it can cut when you lose connection Review Source Response from GoReminders July 2, 2025 Thank you so much for the kind words! I'm thrilled to hear that GoReminders has supported the growth of your small business and that you've had a great experience with our team. I hear you on the calendar requiring internet—I'll follow up with you directly to learn more about your setup and discuss how we can best support your needs when you're offline. -Rhammy, Customer Support BS Brittany S. Vocal coach E-Learning Used the software for: 1-2 years ### "So Easy To Use ! " March 31, 2025 5.0 Pros I’ve been using Go Reminders for years. It’s so easy to use. I get compliments from my clients on how professional the reminders are. I love that the app also allows me to texts my clients without using my personal number. Cons The only con I previously had was the inability to accept payments through Go reminders but they have updated this and payments can now be accepted in app. Review Source Response from GoReminders July 2, 2025 Thank you so much for your continued support and for sharing your experience! We're so glad to hear that GoReminders has helped you maintain a professional image and made communication with your clients more convenient. I appreciate you highlighting the payments update too—it’s great to know that feature is working well for you now. If there’s ever anything more we can do to support your workflow, don’t hesitate to reach out! -Rhammy, Customer Support Mekella B. Owner Entertainment Used the software for: Less than 6 months ### "Very easy and simple" July 10, 2025 5.0 I really enjoy the website and the app. It has made work very easy and I have had a lot of fun sending reminder texts. Pros It’s very simple to use. I can do the work I need without needing to spend forever trying to find the information I need. Cons It was a bit expensive for the services I needed. I wish there were more budget friendly options for smaller businesses. Review Source Response from GoReminders July 24, 2025 Thank you so much for your thoughtful review! We're happy to hear that GoReminders has made your work easier and even enjoyable—especially with sending reminder texts. We understand your concerns about pricing and will follow up with you directly to discuss your specific needs and see how we can better support smaller businesses like yours. -Rhammy, Customer Support MC Michelle C. Owner Legal Services Used the software for: Less than 6 months ### "GoReminders Rock!!!" July 24, 2025 5.0 GoReminders is a game changer for me, it has decreased phone time on appointment confirmations and reminders and gave me that time back. I absolutely love it!! Pros I love that i automatically reminds my clients and it syncs to my calendar. There is no need for double entry into system. I can even send text blast and add other team members. Cons I do not have any cons, it works exactly how i need it to work for my business! Review Source Response from GoReminders July 31, 2025 Thank you so much for the enthusiastic review! It’s amazing to hear how GoReminders is helping streamline your workflow, saving you time, and syncing perfectly with your calendar. Love that it’s working exactly how you need it to! If there's ever anything you'd like to explore further or optimize in your setup, we’re always here to help! -Rhammy, Customer Support SG STEPHEN G. CPA Accounting Used the software for: Less than 6 months ### "SUPER APPOINTMENT REMINDER SOFTWARE" July 24, 2025 5.0 Tech support was great although I only called twice and got instant answers right away. They do not stonewall you like many software providers. Pros This software is very to use and has super customer support. I can now text/email all my clients to remind them of their upcoming appointments. As a senior citizen, I also use it to send reminders to myself, so I don't miss any of my own appointments. Cons I can honestly say there was not a least moment. I only had to fill in this box in order to get my reviews posted. Think Capterra should rethink this issue. Review Source Response from GoReminders July 31, 2025 Thank you so much for your thoughtful review! I'm so glad to hear that GoReminders has made it easier to stay on top of both your clients' and your own appointments. It’s also wonderful to know that our support team has been helpful when you needed us — we’re always here when you do! -Rhammy, Customer Support LR Louie R. Operations Telecommunications Used the software for: 1-2 years ### "Awesome Product " May 28, 2025 5.0 Great! Thats why I have stuck around for almost 2 years.I have even recommend go reminder friends that require a similar platform. Pros How easy it is to use! I love how I can schedule multiple text! I also love seeing if people have confirmed their appointment Cons I wish the price could be lower or possibly include other features. Other than that I think its a great product. Review Source Response from GoReminders July 3, 2025 Thank you for taking the time to share your thoughts! We’re thrilled to hear how easy you find GoReminders to use, and that you’ve been with us for almost 2 years — that means a lot. We appreciate you mentioning your thoughts on pricing and features as well. We’ll follow up with you directly to discuss your specific needs and see how we can make sure you’re getting the best value possible. -Rhammy, Customer Support Talk to a Capterra advisor for free and get results within 15 minutes.