# Funraise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Funraise Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/154623/Funraise --- # Funraise Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Funraise ## What is Funraise? Transform your website into a fundraising experience with customizable online donation forms. The best nonprofit donation software starts with smart donation forms. Key features include: Branded Donation Forms Easily customize donation buttons and donation forms with your logo, colors, and strategy to build exceptional donor experiences. Mobile Donations Fire up donations on-the-go with mobile-ready donation forms, making donating on your website easy to do from anywhere. Popup Donation Forms Improve online donation performance by adding popup donation forms, allowing donors to give without leaving your site. More Payment Options Increase donation conversion rates with more payment methods: card, ACH, PayPal, Venmo, Apple Pay, crypto, stock donations, and more. ## What is Funraise used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 97 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 4% Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Funraise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://funraise.org&name=Funraise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Funraise 4.6 (97) VS. [4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99 Flat Rate, Per Year Starting Price $139 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (97) Ease Of Use 4.1 (871) Value For Money 4.5 (86) Value For Money 4.3 (774) Customer Service 4.8 (95) Customer Service 4.3 (751) ## Funraise alternatives [4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (417)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154623/Funraise/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.4 (38) 84.21% of 38 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Donor Management 4.2 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronic Payments 4.4 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Email Marketing 4.1 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Social Media Integration 4.3 (15) 40.00% of 15 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Mobile Access 4.1 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Funraise 81 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Review data from past periods to reveal recurring tendencies Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Add, store and access information pertaining to members Database of members to track personal information of individuals and families Access software remotely via mobile devices Access the system via a mobile application Ability to make a donation from a mobile device/app Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (97) 4.3 Based on 97 reviews ## Pricing Value for money 4.5 (86) Free Version Free $0.00 It includes: - Donation Forms - Donation Pages - Recurring Giving - Fundraising Websites - Events & Ticketing - Donor CRM - Donation Tasks - Integrations Premium $99.00 Flat Rate,Per Month It includes: - Donation Forms - Donation Pages - Recurring Giving - Fundraising Websites - Events & Ticketing - Peer-to-Peer Fundraising - Donation Tasks - Integrations - Donor CRM - Auctions - Wealth Screening - Reports & Dashboards - Email Messaging - SMS Messaging - Text-to-Give - Subaccounts - Implementation Services - Migration Services Value for money 4.5 (86) 4.5 Based on 86 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (95) 4.8 Based on 95 reviews ## User reviews Overall rating 4.6 Based on 97 reviews Filter by rating 5(70) 4(20) 3(3) 2(1) 1(3) Mentioned topic Sorted by most recent Luke W. Director of Development Non-Profit Organization Management ### "Modern, Easy-to-Use Fundraising Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2026 Overall, it’s been a really positive experience. It’s a solid platform that makes fundraising easier both on the admin side and for donors. It’s helped streamline a lot of our processes and made things feel more polished and professional. Pros The user experience is really strong—everything from checkout to forms feels clean and easy. It’s intuitive for donors, which matters a lot. I also like the dashboard and reporting tools—they make it easy to track performance without digging around. Overall, it feels modern and built for how people actually give today. Cons The auction system feels a bit clunky compared to the rest of the platform. It’s not as intuitive and takes more effort to manage than it should. That said, it sounds like improvements are already in the works. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Poor system with Donor Perfect and poor checkout process Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Funraise Better price for better processing and better options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH ARIANNA H. Operations Manager Non-Profit Organization Management ### "Excellent Experience - BEST customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 I have never felt like I wasn't in competent hands with Funraise. Their customer service is quick and they help us create ways to organize our data that feel custom and specific to our needs - and our org has very specific needs! Pros The customer support! There have been so many changes at our org and Funraise has helped us pivot to meet the needs of a merger + major data organizing overhaul - and never compromised what we had built with our donors and advocates! They go above and beyond to help us build what we need via Funraise Intelligence dashboards, etc. Cons I wish there were better de-duping features so that we could better troubleshoot duplicate accounts and update data simply for all of our donors/advocates. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Needed something with a more comprehensive and customizable data dashboard option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Hi Arianna! Thank you so much for your review and feedback. We appreciate you 💙 Michelle S. Development Operations Officer Non-Profit Organization Management ### "Reliable Digital Fundraising Platform with Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2026 We have been able to leverage Funraise to boost our Digital Fundraising program over the last 9 years. Today, we use the Funraise platform to solicit one-time gifts, monthly subscriptions, run emergency campaigns, host P2P fundraising, support Corporate Partnerships, and host small cultivation and fundraising events. It integrates with our Salesforce environment in a very robust way so we get a 360 degree view of our donors. The support staff know their product well and are determined to help us create or find solutions for all our needs. Pros Funraise's customer service is excellent - they are very responsive to issues and inquiries we have about the platform. They work closely with us to resolve problems and to tailor the platform to meet our needs. They have even worked with us on some custom solutions that were later rolled out as platform features! Cons It took them a very long time to release a donor portal even though we had been asking for one for years. The one they now have is a bit limited, but I am hoping it will be come more robust with time so our donors and self-service their recurring donations more easily and get copies of receipts. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) This was back in 2017, but at the time price was a big part of the move and Funraise had some unique new features at the time, like the credit card updater, that we thought were imperative to have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Hi Michelle! Thanks you for your detailed review and feedback. We appreciate you <3 I just wanted to confirm that the donor portal does enable your donors to resend donation receipts and manage recurring subscription details such as amount, frequency, payment methods, as well as cancelling the subscription. As always, if you have any questions about this, we're here to help! ST Sarah T. Development Manager Recreational Facilities and Services ### "Easy to Use Platform with Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Overall, my experience with Funraise has been very positive. The platform is simple to navigate, and the support from the team has been excellent. It’s been a helpful tool for managing fundraising efforts and getting campaigns up and running quickly. Pros What I like most about Funraise is how easy the platform is to use. The interface is very intuitive, which made getting started much less overwhelming. I also really appreciate having an account manager. He’s always friendly, professional, and available when I have questions or need help setting something up. Having that personal support has made a big difference, especially while learning the system. Cons My least favorite aspect is the cost. In the beginning, the level of support and guidance feels very worth it while you’re learning the platform. However, once you start to get the hang of everything, it makes you wonder if you’ll still need that same level of support long-term and whether the cost will continue to make sense. Switched from [UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) It didn't have all of the features I needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2026 Hi Sarah! Thank you for your review and feedback. We're so glad to hear that your relationship with your account manager has been a big part of your experience with Funraise, that's our goal! We appreciate you 💙 NY Nellie Y. External Affairs Non-Profit Organization Management ### "Highly Recommended" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Overall I'm very happy with my experience with Funraise. It is very easy to use and the ability to find answers to questions is also simple to navigate. Pros Very user friendly. I find Funraise is easy to navigate and if I do have any questions getting an answer is also fast and efficient. Their customer service is wonderful! Cons There aren't too many things that I don't like. One critique is offering more options in reporting for our current subscription. Right now we're only able to create one report at a time. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) The old platform we were using was not user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Hi Nellie! Thank you so much for your review and feedback. You mentioned some limitations with reporting, but I want to confirm that you are able to create and save as many reports as you need! Your Growth Partner will follow up to provide additional guidance on creating multiple reports. We appreciate you <3 SB Suzanne B. Director of Development Human Resources ### "Great Online Fundraising Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 My Development Team and I have found the staff at Funraise to be supportive, available, and responsive. Funraise is easy to use and Pros Funraise is user friendly and well supported by the staff. We have found it to be user friendly and easy to navigate on the backend. Cons Nothing at this time. We get what we need from Funraise, the data, gift forms, and trends, etc. It is easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Hi Suzanne! Thank you for your review and feedback. We appreciate you 💙 Lisa A. Executive Director Non-Profit Organization Management ### "Funraise IS Fun!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Our experience has been excellent. Customer support is always very helpful, and we like receiving the product updates so frequently. Pros We love that the free platform version gives us all the necessary tools we need to manage our donor database. The integration to our website is seamless, and the reports we can pull are very helpful. Cons We have the free version so we don't receive all the event management tools that we'd like to have access to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL James L. Web Manager Non-Profit Organization Management ### "Funraise Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 Its been amazing to work with \[sensitive content hidden\] , hes been helpful and always ready to answer and jump on a call to help setting things up when theres a problem or help needed. The responses are very quick and makes the support needed so much better and more helpful. My overall experience has been amazing and cant complain about anything. Pros The simplicity in data management and set up of forms and campaigns to be able to run smoothly and easy enough for anyone to use. Cons There are a few functions that we need that are not available and sometimes have to do work arounds. But its not too bad as there is an amazing team to help build things out. Switched from [MoonClerk](https://www.capterra.com/p/130697/MoonClerk/) There was too much complication with moonclerk and setting up forms as well as donation tracking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IF Iman F. Director of Communication Non-Profit Organization Management ### "Flexible, Intuitive, and Built for Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 Funraise allows us to move fast while staying organized. We use it as our central fundraising hub, covering CRM and donor giving, Giving Tuesday, event-based fundraising, peer-to-peer campaigns, and year-end appeals. The reporting and analytics help us understand donor behavior, optimize campaigns, and steward relationships more intentionally. It’s helped us grow revenue while keeping our small team efficient. Funraise has helped the Bahati Foundation build a stronger, more scalable fundraising engine while staying true to our mission. It’s a reliable partner in turning community support into real-world impact, and a great fit for teams that value both donor experience and data-driven decision-making. Pros Funraise has become a critical part of how the Bahati Foundation raises funds to scale our youth cycling programs. Hands down, Funraise has played a key role in helping us grow, engage, and communicate with our supporters while staying organized financially. The available integrations and platform-agnostic giving forms allow us to place a donate button everywhere it makes sense, which has significantly improved accessibility and conversion. We especially value how intuitive the donor experience is; supporters can give quickly, easily share campaigns, and feel connected to our mission without friction. Cons Funraise is a very tech-forward platform, which is a strength, but organizations that rely heavily on in-person fundraising may need to supplement it with additional workflows. Expanding or enhancing mobile, on-the-spot donation capture within the app would be especially helpful for live events and community activations. This would make it even easier to meet donors where they are and streamline in-person giving. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew F. Director of DIY and Endurance Event Fundraising Non-Profit Organization Management ### "Fundraise Platform Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 2, 2025 Overall, great product, and stella support! We've built many websites on the platform, and will continue to create more. Pros Support from the fundraise team has been nothing but outstanding - They're always responsive and get back to me in a timely manner. Cons Some language used does not match up with non-profit terms. Learning curve if you don't know HTML code can be a challenge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2025 Hi Andrew! Thank you for your feedback. These insights are helpful for our team. We appreciate you 🤗 [View all Reviews](https://www.capterra.com/p/154623/Funraise/reviews/) Popular comparisons [Givebutter vs Funraise](https://www.capterra.com/compare/154623-172048/Funraise-vs-Givebutter) [Bloomerang vs Funraise](https://www.capterra.com/compare/131207-154623/Bloomerang-vs-Funraise)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)