# Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Make the right Integration solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154278/Integromat/reviews --- Make 4.8 (406) [View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Make Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews MA Marvin A ConsultantComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have time to understand the product, create and administrate your workflows, but that should be clear from the start.“ July 3, 2025 LA Luis A Process ManagerMachinery, 11 - 50 employeesUsed the software for: Less than 6 months. “Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master.“ November 22, 2024 Chinmay K OwnerMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually.“ June 9, 2025 Chinmay K OwnerMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive.“ June 9, 2025 NF Niccolò F Cofounder, CTOAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “I started using Make recently to get data from a client's server through webhook, and then automate all the data processing, saving, and connection with other apps.“ September 2, 2024 Babatunde O SEO MarketerMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “Triggers won't work automatically and you have to turn it on to actually keep everything running“ April 25, 2025 LM Lachlan M IT ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The scenario builder is clear enough and shows data moving between modules which helps a lot to debug“ May 14, 2025 AW Amit W CeoConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years. “John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the CEO closed my ticket without any resolution or explanation.“ July 17, 2024 ## Showing most helpful reviews Showing 1-25 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Charles A. Creative Director Cosmetics Used the software for: Less than 6 months ### "Gets things connected - for less (and also has the connections you want.)" February 18, 2025 5.0 The staff were helpful when they could. It takes a bit of learning, but the AI also helps work out what's wrong. I worked out how to do it a bit like with trial and error working out the bad things first but you get there. Pros It had the integration I needed to connect two parts without paying as much as Zapier. Cons Some of the connections like the Klaviyo to Neverbounce didn't work with the bulk check and neither side was quite sure what to do. I decided to find an alternative solution for that. Alternatives considered [Pipedream](https://www.capterra.com/p/242217/Pipedream/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[SyncSpider](https://www.capterra.com/p/211760/SyncSpider/) Reason for choosing Make Had the automation I was looking for and the right price point. Was also recommended by a developer. Switched from [Pipedream](https://www.capterra.com/p/242217/Pipedream/) Didn't have the integration I was looking for. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "Super powerful automation tool" June 9, 2025 5.0 Overall has been a game changer in terms of scaling and automating repetitive tasks, especially with the automatic scheduling feature. Pros I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually. The integration with OpenAI in particular is awesome. Cons The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive. Also, auto save should be implemented because I've lost changes many times with this. Switched from [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Make.com is much more intuitive and easy to use compared to N8n. Review Source AW Amit W. Ceo Consumer Goods Used the software for: 1-2 years ### "Unreliable and Unresponsive Customer Support" July 17, 2024 1.0 My overall experience with Make (formerly Integromat) has been extremely disappointing. The platform might have potential, but the unresponsive and unhelpful customer support has rendered it almost unusable. I would not recommend this service to anyone until they drastically improve their customer support. Pros Initially, the platform showed some promise in terms of features and integrations. However, any positive aspects are completely overshadowed by the terrible customer service. Cons The customer support is absolutely atrocious. John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the \[sensitive content hidden\] closed my ticket without any resolution or explanation. This company’s complete lack of care and responsiveness makes it extremely frustrating to use their services. Review Source MA Marvin A. Consultant Computer Software Used the software for: 6-12 months ### "MAKE - AI Automation for everyone" July 3, 2025 5.0 The experience with MAKE is great. Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have time to understand the product, create and administrate your workflows, but that should be clear from the start. MAKE is for automation, but it needs know-how to use, which you can get by using the product. Pros Make has an easy to understand, user firendly UI, with Drag and Drop you can add, connect and edit Moduls from a VERY wide range of tools to automate mail summaries, adding informations to exsiting data and so on, I could write an essay about the possibilities alone. But thanks to Drafts that are made by MAKE you can a good overview about the possibilities with MAKE. There is also a new option fpr AI Agents, Human in the Loop as an extra security step... MAKE is always up to date Cons Due to the amount of possibilities with make it is sometimes hard to find the correct modules, connections or ideas. It is sometimes trial and error how to create your workflow. Alternatives considered [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Reason for choosing Make The User Exereience for me is much better with MAKE Review Source LH Leo H. BI and Automation Lead Automotive Used the software for: 2+ years ### "Best automation tool on the market" November 8, 2024 5.0 Overall, it's a great tool enabling all kinds of business functions to start automating their own processes, requiring fewer people to build processes. Even within product teams, Make can be super useful for building and exploring new processes or solutions, refining all the features until satisfaction before putting it into regular code. Even though it's very easy to use for business users, we found that it makes sense to onboard heavy-users on some engineering best-practices. Microservice-like scenario architectures can be quite helpful for managing bigger processes and ensuring maintainability. Pros Super easy to learn and very intuitive to use, even for non-engineering folks. Enables a very wide range of automation use cases. Has pre-built integrations with almost every widely used SaaS tool. Cons Operations based pricing can have some drawbacks when users aren't onboarded properly Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Significantly better range of functionalities Review Source NF Niccolò F. Cofounder, CTO Automotive Used the software for: Less than 6 months ### "Make: it sped up my development significantly. It's a user-friendly tool offering endless opportunities for automation and data processing" September 2, 2024 5.0 I started using Make recently to get data from a client's server through webhook, and then automate all the data processing, saving, and connection with other apps. I did in 2 hours what I imagined would have taken me 1 month. It's crazy easy to setup Pros I love the fact that you can connect to any other tool to get data, and the webhooks setup is extremely simple. There is an almost endless amount of compatible apps that you can connect to and the workflows are easy to setup. Also, the benefit for startups makes it a really attractive deal for founders who are starting on a budget Cons Make is a great connector and automation tool, but it's just that. It's just a tool in your quiver, and you have to have active accounts on all the other platforms. it'd be great to not having to deal with it, maybe with an Oauth or similiar. Alternatives considered [Bubble](https://www.capterra.com/p/171359/Bubble/) Reason for choosing Make As a pure automation tool, Make is great. Bubble allows great possibilities in automation, connection with different things, but for task automation, and interconnected workflows, Make visual editor is quicker and more convenient. Review Source FM Fulvio M. Manager Real Estate Used the software for: Less than 6 months ### "Make review" August 1, 2025 4.0 Overall i recommend it to others. More good things than bad things. Pros Easy to use. Great Value for the money. Cons Not very mobile friendly. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) The other were more expensive and harder to use Review Source CM Christian M. Facebook Ads Strategist Internet Used the software for: 1-2 years ### "Simple and useful" January 27, 2025 5.0 Make has become a core tool for our operations, seamlessly connecting all our applications and supporting our mission Pros Essential for integrating various tools and ensuring smooth workflows across our systems Cons Lacks API support for certain software, which can limit its connectivity in some cases Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) I moved from Zapier to Make because it provides more advanced integrations and better supports their processes Review Source RAM K. SEO Analyst Import and Export Used the software for: Less than 6 months ### "Best way to Automate your daily task from "Make.com"" May 25, 2025 4.0 My overall experience with using "Make" is good. And it is all good for the free version to provide some effortless people to do some of the automation work in Make. Pros Make.com user-friendly design and robust automation features turned complex workflows into easy tasks! Cons I am getting some difficulties about some of case projects, like Insert API to integrate the other applications in to make.com Review Source NR Nuria R. Community Manager Telecommunications Used the software for: 6-12 months ### "Connects Apps " May 18, 2025 4.0 Pros Super useful to build complex automations without needing to code, I link multiple apps together and it works like a flowchart so it’s easy to follow Cons Only thing is, when one step fails it sometimes stops the whole scenario, and debugging takes a bit too long. Also hit the operation limit faster than I thought Review Source AM Andris M. Product Developer Information Technology and Services Used the software for: Less than 6 months ### "Make.com so easy a Business Owner Can use" March 14, 2025 4.0 Great company and great service. Will use for certain projects. Pros I like how simple it is to use. I feel like anyone with knowledge of the internet can use it. Cons It wasn't advanced as I'd like. I wanted to hook up to custom APIs. Alternatives considered [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Reason for choosing Make Ease of use and I liked the interface and price. Review Source KR Kinzi R. Creative Content Creator and Adult Industry Influencer Entertainment Used the software for: 1-2 years ### "Make Up Your Mind & Use Make!" May 30, 2024 5.0 Make is Amazing: Make Up Your Mind & Make Your Life Easier & USE MAKE! This is Not a Paid Review, This Is Not an Employee Of The Company, This is a Woman In The USA Who Utilizes Free Tools In Creative Ways To Make Never Before Made Workflows By Integrating The Free Tools On My Free Tool List. Make Is In My Top Three FYI. Use It & I’m Sure It’ll Be In Your Top Three As Well! Pros Make Has Done What It Needs To As A Tool : Make My Life Easy. I Work in Social Media & I Own Multiple Brands & I Run Many Accounts. Since I’m Bootstrapping My Businesses To Success, I Was Quickly Looking For An Alternative Tool To Zapier, Make Was My Choice. However I Soon Realized, Make Is NOT AN ALTERNATIVE TO ZAPIER. Make Should Go Hand in Hand W/ Zapier. Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting : Time That You Can’t Buy Back. Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them. Use It For Complex / Creative Workflows, Or Use It To Add Extra Security On Your iPhone To Track Your Phone If Ever Stolen… It Can Do Many Things. & It’s a Must Need To Use Tool in My Tool List! Cons I Least Liked The Limit on Make Of The Free Tier! Only Because I Think If Other People Were Able To Experience More of What Make Can Do Without Being Pushed To Buy Access To The Product, That It Would Sell Itself. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/) Reason for choosing Make I Didn’t Choose Make Over Alternative Products That Aid in Automating Workflow Processes, However I Utilized it & Integrated It With The Tools Leaving Me a Powerhouse Of Automation Workflows To Use For Free. Review Source VR Verified Reviewer Director of Sales, Marketing, and Technology Education Management Used the software for: 1-2 years ### "Supercharge your workflows with Make" March 5, 2024 5.0 I would highly recommend Make to any business looking to get into automation or add more power to their workflows. It has expanded my horizons to workplace automation and operational efficiency in ways I didn't think were possible. Pros Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows. We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which doesn't support all column types like Make does). Make's customer service team is also top-notch and goes above and beyond to help problem solve. Cons The only thing is that I wish the error reporting information were more direct/helpful. That being said, if you read the documentation provided it explains everything. Sometimes the error reporting just goes over my head and/or can take a while to troubleshoot. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Make Not as user friendly and visually not as common-sense as Make. Review Source MB Mitch B. Consultant Marketing and Advertising Used the software for: 6-12 months ### "Powerful automation app" November 19, 2019 5.0 I started using integromat for more complicated things that I couldn't automate easily with zapier. I've now moved all my automations to integromat as it is far superior to anything else on the market. Pros Integromat packs a punch when it comes to automating your business or personal tasks. The scenario builder, which allows you to visually build multiple routes with filters, is top notch. I use the app daily for me and my clients. Whenever I get stuck, I reach out to their support and they always amaze me with their fast responses and helpful advice. Their support makes this app, which can be a little confusing, very user friendly and easy to use. Cons Integromat is not designed for the everyday user. It is an advanced level automation app that does take some getting used to, and requires coding knowledge. I really wish they had more 'human shorthand' to simplify some things such as formatting dates, times etc, such as appending '+2h' to a time to add two hours, like zapier does. This would speed up and simplify making some scenarios. I've also found a few of their help docs are a little sparse and I wish there was more detailed documentation available. The trade off of needing to code certain data is that you truly can manipulate it anyway you want - if you know how to write the code to do it. And the shortfall in documentation is made up with their stellar support. Testing is another issue, as you cannot easily test scenarios, or re-run data through them. This is a known issue and I'm sure integromat are working on it already. Reason for choosing Make Integromat was the only one that offered all the features I needed at a reasonable price. A lot of the other apps do not have the advanced things that integromat is capable of. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Zapier Is very limited when it comes to complex scenarios and multi-path scenarios are very limited. Integromat also has a better pricing structure, more advanced features, and more flexible integrations. Review Source David K. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Powerful glue to connect my apps" November 26, 2019 5.0 We are moving all of our Zapier routines to Integromat. We can do more complex processing - such as determine if the time of the missed phone call was during regular or off hours - and have our scenarios customized far more than we could do with Zapier. This is nice but requires support from Integromat (we do not have any programmers on staff). Still, the up-front cost to set this up is reasonable and powerful features make this a very good tool for connecting apps and exchanging information between apps. Pros We started with Zapier and are migrating to Integromat. Zapier had some bugs that limited our use of the software. Integromat is far more powerful than Zapier, although no where as easy to setup. We are utilizing their custom development services to create 2 scenarios that are too complex for me to create - but the cost to setup these scenarios is quite reasonable. Cons It's more complex then Zapier. Even with the intuitive graphical interface, you need to understand arrays and regex programming to really utilize the power of this tool. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Make More powerful and did not have a bug that was a limitation of Zapier (a Slack related bug). Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Initially, Zapier had a bug in Slack that forced us to look at other similar tools. Once we started to explore the features, we realized that the power of Integromat would give us a far better user experience. We did need to utilize Integromat's custom support team to setup the scenarios. Review Source KD Kimberly D. Owner Media Production Used the software for: 2+ years ### "Tremendously powerful, well worth the learning curve!" August 21, 2020 5.0 I can't count the number of hours I've saved by using Integromat. Every single day is simpler because of Integromat's automation. I enjoy building the scenarios and really enjoy everything I'm able to do with the time I don't spend doing repetitive processes! Pros As a regular user of Integromat, Zapier, and IFTTT, I can say that Integromat offers an unparalleled range of features and capabilities. Don't expect to start using it effectively within minutes; it will take a bit of time to learn the architecture, and more time to make sound decisions about building the most efficient scenarios. The tutorial videos are excellent and the site documentation is very good. Customer support is also very helpful. With time and patience, you'll soon be able to SAVE HOURS OF TIME by incorporating Integromat into your business and personal responsibilities. The sky is the limit! Cons In the past, a few services I needed were unavailable. Since they continually add to the list of supported connections, this is not a major con in the long run. With Webhooks, it's possible to do almost anything you need. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/) Reason for choosing Make Integromat is a significant part of my automation systems. I still use these other tools at times, but Integromat has emerged as the clear favorite for affordability, reliability, and functionality. Review Source LA Luis A. Process Manager Machinery Used the software for: Less than 6 months ### "Make Software" November 22, 2024 5.0 What really stands out is the flexibility. Whether I need to automate a simple task, like transferring data between spreadsheets, or set up complex workflows involving multiple tools, Make handles it without breaking a sweat. Pros What I like most about Make is how intuitive and flexible it is. Honestly, I’m not a coder, but with Make, I don’t need to be. The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle. I’ve been able to automate tasks that used to take me hours, like syncing data between apps or setting up notifications, without ever feeling overwhelmed. What really stands out to me is how customizable it is—you’re not locked into rigid templates. I can tailor workflows exactly to my needs, whether it’s something simple or a multi-step process involving multiple apps. It feels like I’m in control, not the other way around Cons Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master. Review Source VR Verified Reviewer Founder Information Technology and Services Used the software for: 6-12 months ### "The best no-code automation tool out there" April 29, 2024 5.0 Pros The visual interface of Make is a joy to use. The educational course content is very comprehensive and makes it easy to get up and running and learn, not just how Make works, but how applications communicate in general. So even if you're a complete novice but have a desire to learn a new skill, it's very valuable. Support is excellent and the Make community will always support you if you have trouble with building particular scenarios. Cons If I had to pick a flaw, while the educational content is very good, there are "continuation" errors (I assume due to updates in the course content which is not back-checked and edited, or due to updates to the platform, so an image you see may not be the same as in the course). This can confuse beginners and did confuse me at the start. But it is improving. Review Source Saira Y. Automation Computer Software Used the software for: 1-2 years ### "Saira's review on Make" April 16, 2022 5.0 My overall experience with integromat/Make is awesome, it is called a no-code platform that enables us to automate our businesses. I'm using and recommending people to use integromat/Make for 2+ years. Pros All the features that Make has are awesome all the time. I personally recommend people to use Make/Integromat because Make is cheap, easy to use, works fast, fantastic customer support. Cons There is no backup for scenarios that have been deleted. Review Source Miguel D. Desarrollo de nuevos negocios Marketing and Advertising Used the software for: Less than 6 months ### "Make is the most customizable automation platform" November 1, 2022 5.0 I started using Make cause at the time they were the only ones that hade the RD Station trigger that I needed for a project. The platform is very affordable and so polished so I have been very happy with it. Pros \-The interface is very attractive, and the animations when you are creating a flow are really cool-Client onboarding, once I click to create my first scenario (Add a row in Google Sheets) I got a pop-up video with the instructions, they also sent the tutorial to my mail even before I ask.-Very affordable-Few apps scenarios and triggers that only found in Make Cons You really need time to understand how the system works and how to take advantage of so many settings. Definitely not easy for regular users. Review Source Ratko I. CEO & Founder Outsourcing/Offshoring Used the software for: 6-12 months ### "Zapier on steroids with the best customer support out there!" June 29, 2019 5.0 I simply adore Integromat! I'm using it in a number of projects and still haven't scratched the surface of what its potential really is. Anyone who I know who started using Integromat, as soon as they got over the initial bump of how to use it - they fell in love with it. They're soooo robust, have an ability to tackle almost any situation, either with a pre-built module or by letting you create your own one. Highly highly highly recommended! Pros \- An amazing visual user interface to see automated workflows and data flows within them - Robust features to setup each part of the automation (filters, error handling, multi-steps, etc.) - A great list of ready-to-plug-in tools (each with a number of actions and triggers) - Ability to create your own modules - User interface for a all automations and results tracking is amazing - Amazing price for value Cons \- Takes a while to learn how to properly use the tool (the Facebook community and customer support is amazing so that definitely helps), and how operations are counted is a bit different than other tools so can be confusing - Doesn't have that many tools they integrate with, compared to their popular competitors Just to note, both cons above are getting better daily, and they're minimal compared to the tremendous value you get out of Integromat. Review Source JCV Juan Carlos V. Solutions Architect Computer Software Used the software for: 1-2 years ### "A great tool for software development and integrations" April 27, 2023 5.0 I highly recommend it Pros Allows me to bring products to market in record time, helps me iterate and try different solutions Cons Having to switch from Integromat to Make, took effort as I had many integrations Review Source Kevin M. Consultant Computer Software Used the software for: Less than 6 months ### "Excellent iPaaS Tool - Less Brand Recognition, More Value" September 28, 2020 5.0 Excellent Pros I have used numerous offerings in the integration platorm as a service category. Big name, expensive platforms such as Boomi, Informatica, Snaplogic, JitterBit, Workato, MIcrosoft, and Software AG. And also platforms I consider not true iPaaS platforms. Zapier/IFTTT are the best examples. They are truly targeting the citizen integrator, not a more advanced user or developer. I've used those tools directly, and using them to embed as functional components of a broader product architecture, such as using a Model Driven MIcrosoft PowerApp in a commercial software offering. Personally, I have found Microsoft's M365, Power Platform, and Azure suite, and even D365 though less so, to offer the greatest net value. Microsoft Teams is a tool that doesn't really have a peer (not even Slack in my view) in bringing all the value to an accessible place for end users to use the tools to measurable effect. However, I have also found the need for a complimentary tool that is not Microsoft developed, and after testing and labbing Informatica, Boomi, Jitterbit, Workato, and SnapLogic, and using Zapier for more personal-oriented purposes, I now look at Integromat as that key 2nd tool. It does not have the brand recognition of many of the others mentioned. But it's flexibility, utility, value, support, and the constant innovation by those managing the platform. I highly recommend the platform. Cons Very little to complain about. Perhaps because of less brand recognition (in the US anyway), the community is smaller. Review Source Leonardo M. CMO Legal Services Used the software for: 2+ years ### "Solid tool" April 27, 2022 5.0 Pros Essential to connecting tools we would otherwise not use because they don’t have native integrations - the number of integrations is great. Cons The UX could be improved and the price also got up since they rebranded. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Price Review Source MZ Michael Z. President Information Technology and Services Used the software for: 2+ years ### "Make/Integromat no-cose integration" September 14, 2022 4.0 Make had helped my clients integrate multiple marketplaces with their back end systems at a cost that is much less than other comparable platforms Pros A lot of useful built-in functions, clear visual scenario builder. Cons A little concern for the migration of our integrations that were built on Integromat and will need to be ported to the Make platform Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)[Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/) Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Costs and flexibility Review Source Similar Products Featured