# MoveitPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MoveitPro the right Moving solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154185/MoveitPro/reviews --- MoveitPro 4.4 (97) [View alternatives](https://www.capterra.com/p/154185/MoveitPro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MoveitPro Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews TS Tyler S President Transportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months. “I like the e signature feature when it works“ May 21, 2021 DL David L ownerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: I used a free trial. “It was clear that either Move It Pro has deeply flawed internal processes or they deliberately choose to mishandle cancellations to extract more money from their customers.“ August 29, 2024 PB Preston B PartnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “The support we receive as we implement this software in our systems is lead by \[SENSITIVE CONTENT HIDDEN\] and she has done a tremendous job helping us get this efficiently operational.“ January 8, 2021 JL Jason L PresidentTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “Too difficult to navigate and integrate“ September 9, 2024 Charley B OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “It creates an added layer of professionalism that is impossible to achieve alone.“ March 18, 2021 DL David L ownerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: I used a free trial. “A Disastrous Experience with Move It Pro: Deceptive Practices and Incompetent Support“ August 29, 2024 RF Ryan F OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “From the onboarding through the training I have had nothing but great customer service and exceptional responses from the staff at MoveItPro.“ November 19, 2020 JL Jason L PresidentTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “It was not user friendly and it was too complicated.“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Greg S. Co-owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Solid software for moving companies" January 12, 2021 4.0 So far so good! Pros Ability to be virtually paperless. Well thought out from perspective of sales person, customer, and crew members. Cons Many things such as importing leads, changing certain fields require help on the backend. Fortunately \[SENSITIVE CONTENT HIDDEN\] and the rest are extremely responsive to questions. Switched from [MovePoint](https://www.capterra.com/p/121090/MovePoint/) Movepoint has everything you need, just clunky to use and outdated. Review Source RF Ryan F. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Simply the best." November 19, 2020 5.0 It has been superb! From the onboarding through the training I have had nothing but great customer service and exceptional responses from the staff at MoveItPro. I wouldn't ever consider using anyone else...ever! Pros The software is very modern and easy to use. It was the most user friendly and intuitive versus other platforms that I researched. Cons There are very little concerns I have with the product. Only issue is the ADMIN dropdown does not freeze when working within it and you have to click back in each time. This is the most used tab. Alternatives considered [Movegistics CRM](https://www.capterra.com/p/140142/Movegistics-CRM/) Reason for choosing MoveitPro The platform looked and felt the best and the price was the best. Review Source DL David L. owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Disastrous Experience" August 29, 2024 1.0 Pros none at all they're if i can go back i would never have continued the conversation. Cons A Disastrous Experience with Move It Pro: Deceptive Practices and Incompetent Support My experience with Move It Pro has been nothing short of a nightmare. Initially, I was attracted by their offer of a two-month trial period. The promise seemed straightforward enough, and I was willing to give their online moving software a shot. However, it quickly became clear that their promises were nothing more than an empty sales pitch. As soon as I began using the software, I realized it wasn’t meeting my needs, so I decided to cancel before the trial period expired. That's where the real trouble began. I contacted their customer support, expecting a straightforward cancellation process. Instead, I was met with a baffling level of incompetence and indifference. The representatives I spoke with acted as if they had no record of my trial period or my request to cancel. They were unhelpful, dismissive, and seemed entirely clueless about their own service. Despite my attempts to resolve the issue, I was repeatedly given the runaround. It was clear that either Move It Pro has deeply flawed internal processes or they deliberately choose to mishandle cancellations to extract more money from their customers. In the end, not only did I feel deceived by their false advertising, but I also had to endure a frustrating and futile battle with their customer service team. This experience has left a sour taste, and I would strongly advise anyone considering Move It Pro to think twice. Their service is misleading, and their support is woefully inadequate. Save yourself the trouble and find a more transparent and customer-friendly option. Review Source Charley B. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Revenue Generating Product And Award Winning Service" March 18, 2021 5.0 My overall experience has been delightful. Nobody or no company is perfect. But I gather the feeling each time that I speak with anyone, including the owner, that there is a sense of pride to strive for perfection. They want to be better at all times. That is something I think everyone can value. Pros The product is very impactful. It creates an added layer of professionalism that is impossible to achieve alone. Customers are delighted to see their estimates professionally written line by line with the personized branding that is integrated into their product. There were a few things that were not easily integrated into their software. I did have to make a few tough changes that I struggle with till this day. Most notably I had to switch my merchant account to the one that integrates with their systems. It has made it incredibly challenging to keep tabs on where and how the money is flowing because the gateway Moveitpro uses is quite archaic. Cons There are a few difficulties here or there that I wish were easier to use. I think there isn't a software out there that will integrate perfectly with your existing processes. I may be wrong. But, I'm interested in the potential the company has shown and am willing to stick around and see what else they improve on. This is a testament to their customer service and willingness to listen to your needs and attempt to correct things. Review Source Patrick D. Executive Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Move It Pro and their team are nothing short of outstanding!!" January 20, 2018 5.0 It helped tremendously bring my company up to speed with the latest technology in the business. It made estimating jobs so much easier and more efficient. From an operations standpoint, dispatching has become tremendously more efficient and easy to understand. No more confusing printouts and trying to figure out the crews. One easy to use function. I couldn't recommend the Move It Pro more. It is a must-have for any moving company. Pros The software has a polished and professional feel about. It is simple to use and understand. And when you don't understand something, their OUTSTANDING support team is there to help. My representative, Kayla has been amazing!! The rest of the team is also quick, responsive, and quite honestly really great people. They understand the business and are able to guide and direct all my employees on how the software works. The dashboard gives you a quick snapshot of the business and everything that happened that day, week, month, and even yearly. If you run a moving company, this software is simply a must-have! It makes everything from sales to operations more efficient. I could not more highly recommend Move It Pro! Cons There a couple of functions I would like to see when it comes to reporting. I would like to be able to see how each branch is doing individually in a snapshot. The same applies to storage. But the great thing about Move It Pro is they listen to your concerns and then take action. I know both of these things are in the works. Thanks!! Review Source Nicole L. Relocation Specialist Used the software for: 6-12 months ### "Overall, very happy with the software." January 31, 2018 5.0 It makes paperwork and doing estimates very easy. It is user friendly and our customers love it too. Pros The customer service is amazing. The 24 hour availability is great. At any time if we have a question about something, someone is there to help us. This is especially helpful with the fact that we are in California and they are 3 hours ahead of us. The time difference has never effected our business at all. The very few times there is a glitch in the system or we have an issue, they are super quick to fix it if they haven't already done so. It is constantly being worked on and upgraded. Cons Being that we are in California and our laws here are a lot different compared to the rest of the U.S., it took a while to get our system set up. We had a lot they had to adjust to make the system compliant with the state of CA but they did so willingly and were very helpful. Review Source Tony L. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Customer support is awesomeness x10!" October 19, 2018 5.0 Easy end to end processing for all our staff, from lead generation to Quickbooks online integration. Everyone so far has adopted the program and are off and running quickly. In a matter of two weeks, we have moved away from much of our paper-based processes, including moving from paper BOLs and Invoices to processing everything digitally on tablets. We love that we can take pictures with the tablets and attach them directly to a job. I'm sure we will find much more we love about this program. Pros The entire software is very user-friendly for a complex program. And I love that new features and fixes are completed and posted continuously. As a former software salesperson, both for small businesses and enterprise level, the Chat for Help and instant responses and help is some of the best I have ever used, regardless of industry. It has made our initial adoption and onboarding extremely efficient and quick. Cons Really haven't thought about what we don't like as its been so easy to adopt and we launched in just two weeks. Review Source VR Verified Reviewer Marketing Executive Used the software for: 6-12 months ### "MoveitPro has been a game changer for our moving business " March 23, 2018 5.0 Pros Allows us to fully operate our day-to-day operations, and keep everything organized. Extremely user-friendly, and if you ever have an issue or need to troubleshoot, they have 24/7 customer service available to help. One of the best things we've done for our company. Cons There have been a couple instances where it took a little long to load, but other than that, it's been worry free. Review Source Sally S. President Used the software for: 6-12 months ### "Great moving software, fantastic customer service!" February 6, 2018 5.0 Sometimes there are small glitches in the system, but the staff is amazing about fixing issues very quickly!! Pros Streamlines the booking process. Love the customer service staff, they are so responsive and helpful. Their training is great! Review Source Ginny H. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Software that lets the company MOVE forward!" January 30, 2019 5.0 The team at MoveitPro is constantly looking for ways to improve the software to meet the needs of companies in the moving industry. As a user when I have a question, they are quick to respond and guide me through the process. Customer service above and beyond exceptional. Pros Easy to navigate, speeds up estimating process, built in follow up process. Cons Would like more detailed financial reporting capabilities for each type of move. Review Source JM John M. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "I can't believe I spent the first 5 years of my business without MoveitPro" March 2, 2017 5.0 I have been using MoveitPro now for about 6 months and I truly don't know how I was operating without it. They really know the moving business and this is not just some software that was built and then they decided oh lets sell it to moving companies too. You can tell in every step that the software was built from the ground up for moving companies. I have seen our sales increase 30% over last years same months and I really attribute it to MoveitPro. Besides for the fact that it auto sets up campaigns to talk to my customers as for emailing, calling, etc. All while it is doing this I can work on whats actually important and that is out getting more and new accounts. The support is the best, by far. When I contact then even when it is after hours I have a response within usually 5 minutes or so. How can you beat that? You Can't. Thank you again MoveitPro for helping me grow my business. Pros 24/7 Support, Automation of emails, estimating my jobs letting me know how to price them, and so much more. Cons None Review Source AF Arthur F. CEO Package/Freight Delivery Used the software for: Less than 6 months ### "Horrible Software DO NOT USE! " January 16, 2020 1.0 Horrible company. Will deceive every step of the way just to get a payment. Lied from the beginning until the end. Tried them out for one month charged me $600 and refused to refund. Lied about services they can provide. Their software is made for companies operating based on weight and hourly rates, not volume. I specifically asked this question prior to signing up and was told everything is customizable but that was a lie. Told me DOT is shutting down companies operating based on volume, another lie. Total waste of time and money. Do not use this software for your moving company I promise you will regret it! This is coming from someone with 20 years in the moving industry! Pros Nothing, complete waste of time. They just keep putting you into useless training sessions! Cons Everything and everyone! Pure lies from start to finish! Switched from [Granot Moving](https://www.capterra.com/p/140140/Online-Moving-Software-Pro/) Trying something new. Review Source KP Kayla P. Customer Relations Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Every Moving Company Needs MoveItPro!" September 7, 2016 5.0 Here, at J&J Metro, I use MoveItPro on a daily basis and I can honestly say that this is the best and easiest moving software there is. There is truly nothing this software can't do. Pros \-The process of creating an estimate for customers is simple, quick and easy -Live Chat is very convenient for customers who may not be in a position to speak on the phone but need an estimate. -The 'Jobs Calendar' allows you to keep track of all jobs and revenue for each day during the month -Estimates are all calculated in the system which tremendously cuts down on time for the business -The software makes Follow-ups very easy to keep up with. -The system automatically sends emails & estimates to the customer which also saves time of having to manually send them. -All work orders, Invoices and directions for the move are automatically generated in the system which then allows you to easily print what is needed for each job. -It offers the ability to create tasks for other employees Cons None Review Source SO Sue O. General Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Overall the experience has allowed us to schedule moves with greater efficiencies" February 13, 2018 5.0 Pros The software has allowed better communications between the sales team and the operations team. In addition, the close out process works well with our accounting software saving a tremendous amount of time. Cons The software could be a bit faster, it seems slow when processing or updating accounts.There are long delays during the scheduling process. I would also like to see more reporting options. Review Source CS Casie S. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Horrible Experience" March 24, 2021 1.0 We are extremely dissatisfied with how they handled the cancellation. When it was discovered this software was not working, the rep seemed to be more focused on being right than servicing an unhappy customer. They definitely seem to only care about what contracts say and what they believe happened or is right than they do actually listening and understanding the customer's point of view and the impact their decision to just take over $3,000 has on a small business. There is no true customer service with these folks. It is all about the money which is a shame. We only got the play by play of what the contract states and what we were told and what they are entitle to. At the end of the day, we were sold something that did not fit the needs to we explained we had and then were charged a massive sum of money, only to be told they should be charging us more, but were giving us a $500 break on the final price. I've never had a company handle cancellations with new business this way before. It was very unethical and disappointing to see how comfortable they were with just taking money. Pros We thought this software was customizable and it is not Cons Calendar features, the lack of being able to customize to our business needs Reason for choosing MoveitPro They sold us features they couldn't follow through on Review Source LJ Lee J. Office Manager Consumer Services Used the software for: Less than 6 months ### "MoveitPro made a huge difference for us!" March 18, 2021 5.0 MoveitPro Software and \[SENSITIVE CONTENT HIDDEN\] have been excellent in helping our company organize, professionalize, and capitalize on business leads with quick and thorough training, awesome support, and guidance. It's made a major difference for us! I am a new employee and \[SENSITIVE CONTENT HIDDEN\] a great trainer and support person! My business owner said after using this software with \[SENSITIVE CONTENT HIDDEN\] assistance and ongoing support, it changed his "world!" Pros Multiple features that make a job with many "moving pieces" more organized, professional, and efficient. Cons I have not noticed anything that I don't like about MoveitPro software as of yet. Review Source kS kenneth S. Pres. Warehousing Used the software for: 6-12 months ### "Excellent Customer Service" April 15, 2019 5.0 Movitpro has allowed us to take a project from inception to completion utilizing on piece of software Pros Movitpro in very easy to learn and use. Cons Moveitpro is sometimes slow in updating . Review Source DJ Donald J. Owner Used the software for: 6-12 months ### "The software allows me to easily manage my moving company. " October 2, 2017 5.0 Pros The software is easy to use and allows my team to be more productive. I appreciate the ability to use one software that provides multiple functions. It allows me to keep up with new leads and follow up with my customers. The Moveitpro team is also great. Whenever I have a issues, they normally respond within minutes. Review Source TC Tyler C. Branch Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great moving software! They are available 24/7 to assist with any questions you may have" February 2, 2018 5.0 Pros Their Customer service department is available 24/7 for an questions or concerns. Also the customizations for our needs is incredible. Cons The only con I would be able to think of is that it is not turn key for our company, that being said you can fully customize it to your liking! Review Source JC Joseph C. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Best moving software I have ever worked with!! " September 14, 2016 5.0 I'm the Operations Manager for J&J Metro Moving and Storage and i use this software on a daily basis and my experience with it has been More than excellent. Pros Easy to use, reliable, accurate and very organized. Cons We have been using this software for over a year now and I have no complaints whatsoever. Review Source AG Ashley G. Sales Representative Used the software for: Less than 6 months ### "The work load and stress for our staff has decreased tremendously thanks to this software. " June 27, 2017 5.0 Pros We love how universal the software is for all of our staff. All of our files and information are now found in the same place, and we have full records of our communication with clients. It's easy for everyone to view and understand our clients' information without having to discuss amongst ourselves. Cons The speed of the software could be improved. We often find ourselves waiting longer than necessary/expected for pages to load. Also due to the slowness, we occasionally have issues with our staff trying to complete tasks that have already been addressed. Thi Review Source AC Andy C. Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Rating MIP" March 12, 2021 4.0 Apart from the billing department making an extra debit from my credit card, (which they already fixed), everything it’s been pleasant up to this point. Pros Seems simple enough haven’t been able to use it yet. Cons Again, I haven’t been able to fully work with it, we just got it. From the training looks easy enough, at least \[SENSITIVE CONTENT HIDDEN\] makes it look like that, she’s the best. Review Source DT Diana T. Administrative Assisstant Package/Freight Delivery Used the software for: Less than 6 months ### "MoveitPro Review" September 21, 2020 5.0 I enjoy using this software and I would recommend it to other companies. Pros I like that most features are easy to find and learn. Cons I do not like that the follow -up date isn't easy to see on a customer's estimate. I do not like that we have to book a move that is 2+ days when we are only trying to send an estimate with an easy-to-read breakdown. Review Source BT Brent T. Owner Consumer Services Used the software for: Less than 6 months ### "Handy Tool " November 22, 2020 5.0 This team is amazing! \[SENSITIVE CONTENT HIDDEN\] and her colleagues are all very knowledgeable about this software system and don't mind answering endless questions about its function until us user throughly understand how to navigate it! Pros The customer service and being able to get help with learning the system. Cons It takes time to get used to navigating it. Review Source ML Maileen L. Administrative Assistant Real Estate Used the software for: I used a free trial ### "Thank you \[SENSITIVE CONTENT HIDDEN\]!" November 22, 2020 5.0 I just finished my Day 3 Training on MoveitPro software and was thoroughly surprised and 100% satisfied with the quality of training. I was super lucky to have \[SENSITIVE CONTENT HIDDEN\] as my trainer :) She was awesome, walking me through every step of the software and teaching me how to use it. Despite the 5 hr time difference, she stayed working late to accommodate my schedule. Thank you \[SENSITIVE CONTENT HIDDEN\]!!! Pros MoveitPro software is extremely user-friendly but still has so many different customizations available to fit the needs of every kind of moving company. Cons Aside from training with \[SENSITIVE CONTENT HIDDEN\], I have yet to put this software to practical use, so I can't say that there's anything I dislike about it yet! Review Source Similar Products Featured