# The Flybook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Flybook the right Reservations solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154169/The-Flybook/reviews --- The Flybook 4.6 (64) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Flybook Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews SS Sami S Assistant Director of OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “For our business I schedule activities often and I like that I can create different terminal experiences for an individual that signs up alone and for a group of people that are signing up.“ April 12, 2022 JW Judson W Owner Sports, 11 - 50 employeesUsed the software for: More than 2 years. “For example if a we want to schedule two different guides and switch the tours, Flybook will not allow us to do so.“ April 29, 2022 BM Blake M presidentSports, 2 - 10 employeesUsed the software for: More than 2 years. “We love that customers can book on our website for guided fishing trips, kayak rentals, multi-day trips, and more.“ April 3, 2022 ZJ Zoe J General ManagerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: More than 2 years. “As with any booking system appealing to many different company types, there will be some aspects that aren't a perfect fit.“ March 29, 2022 TW Travis W Fishing GuideFishery, 2 - 10 employeesUsed the software for: More than 2 years. “The auto thank you emails have allowed us to get more google reviews than any of our competitors.“ April 4, 2022 ZH Zeke H General ManagerRetail, 11 - 50 employeesUsed the software for: 6-12 months. “Some things are not accessible via the app.“ March 29, 2022 TW Travis W Fishing GuideFishery, 2 - 10 employeesUsed the software for: More than 2 years. “The staff calendar feature and well as the my calendar feature is very easy to use and look over for our guides and users.“ April 4, 2022 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Celie D. Operations Manager Recreational Facilities and Services Used the software for: 1-2 years ### "The Flybook drastically elevated our operations for the better." July 8, 2022 5.0 The Flybook has changed the way we do business. The staff at the Flybook have been patient, and kind and many of them now feel like friends. Our onboarding specialist,\[SENSITIVE CONTENT\]visited the area and we went out for a hike. These are a group of people who are real, fun and genuinely caring about us and our business. This relationship has been an ideal partnership. Pros As the Operations Manager for two (2) businesses that interact directly and indirectly The Flybook has created a level of ease in management that has quite literally changed my day-to-day life/work. Before the Flybook we worked with Peek Pro but were unable to easily manage all that we offer and were still using a google calendar for scheduling and staff. What I love most about the software is that I can manage it with little assistance. I am not a tech person but the design and use are intuitive and because there are multiple ways to do an action I am easily able to train staff to accomplish tasks or manage staff and reservations easily because they do not have to follow a strict "how-to" in order to be successful. I also really love that nearly all of our operations are managed within the Flybook (we are a full-service bike shop so our bike maintenance and service are managed outside of the Flybook). Cons Over the past two years, there have been small challenges we have seen with the Flybook. The challenges are primarily based on managing our accounting. The system allows us to work with third-party resellers easily but managing the different tax rates and invoicing or collection is not always easy. This is not my specific responsibility although I know the Flybook is currently working on an "Accounting Center" that we hope will help some of these challenges for our accounting manager. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing The Flybook Other local companies had done the research we were doing and ended up choosing the Flybook and recommending them to us. Also, our experience with the Flybook sales and onboarding staff was awesome. They are really really great people. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) Peek was costly and did not allow us to manage all of our offerings through it. Review Source Response from The Flybook July 11, 2022 Thank you for the review, Celie! We can't wait for the accounting center to launch, either. We appreciate your partnership (and friendship) so much! TW Travis W. Fishing Guide Fishery Used the software for: 2+ years ### "Great booking tool for fishing guides" April 4, 2022 4.0 Pros Ease of front end booking system and how it connects to our website. Front end system is very professional looking and makes it simple for people to add items to their cart and also has an up-sell feature. The staff calendar feature and well as the my calendar feature is very easy to use and look over for our guides and users. Selling and tracking gift certificates is simple and easy to manage. We use mailchimp as our email marketing platform and it is easy to add "book now" buttons into the campaigns that take customers directly to the activity we are offering. Collects guest feedback and allows guests to add a tip after the trip has ended. Automated reminder and thank you emails go out before and after a trip, and when the trip is booked on the front end an auto confirmation email is sent about that specific activity. The auto thank you emails have allowed us to get more google reviews than any of our competitors. Cons The software can be difficult for users to learn if they are not completely computer literate. There are so many working pieces to the Flybook process and various ways to add or make changes to reservation that many users I have worked with get confused or lost in the process. I feel like I am very well versed in the overall process and I can train our users myself, but be prepared for many hours of training time to be able to use the Flybook to its fullest potential. I would also like better accounting reports or the ability to tie The Flybook into QuickBooks. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing The Flybook FareHarbor had much higher booking fees that would have greatly increased the cost to our customers. Review Source Response from The Flybook April 5, 2022 Thanks for the review, Travis. Be sure to let our Advisory team know what you're looking for as far as accounting reports & we may already have tools available that can work for your needs, but we're also always listening for feedback & recommendations for improvements! We appreciate your partnership & look forward to continue working with you. JW Judson W. Owner Sports Used the software for: 2+ years ### "Built for places like zip lines. Guiding not so much. " April 29, 2022 3.0 Overall I have been generally happy with Flybook. It helped me grow my business. I am on here searching for a new platform. Mostly due to the issues above. Pros Automated Registration Automated emails with links to our PDF’s explaining their trips Guests can buy our products right off our website Support (chat\*\*) But have to use it all the time, and most of the time they can’t accommodate our needs (ie. calendar view of guides that are available) Reports Nice to have financial, customer reports Customer service is excellent. Staff is friendly and very helpful. Cons Reports: usually not compatible with excel (date format always wrong) You can only see financial reports for when the activity occurs. Not when the booking money was taken. Not compatible with QuickBooksScheduling: Need to be able to schedule multiple guided days with days off Ie. Guests who book a 4-day guided tour, with a 1-day break = should still count as a 4-day booking unable to assign guides to multiple trips! For example if a we want to schedule two different guides and switch the tours, Flybook will not allow us to do so. Guide availability Need the calendar to be able to view when guides are available Email Changes/Refresh Time-consuming Have to get Flybook to do an entire refresh Questionnaire Getting people to complete their forms/guests get annoyed/don't want to Group bookings everyone can see each other's answers (privacy breach) Not being able to have direct links in the booking forms Want the form to be presented before payment is taken Repeat Guest/Guest with multiple bookings just complete 1 form and have the opportunity to edit if needed repeat guests, has to fill out a questionnaire for every new booking. Instead, it should be the 1 attached their custom profile so she can just edit/update Medical conditions - are not added to each guest profile (but also visible on list printouts for guides) Reason for choosing The Flybook It was recommended to me by another guiding company. Review Source ZJ Zoe J. General Manager Recreational Facilities and Services Used the software for: 2+ years ### "Corolla Adventure Park " March 29, 2022 4.0 We switched to The Flybook initially because of their emphasis on customization for a diverse customer base. We continue to have a lot of personal attention even as they grow in scope. They have never advertised integrations or improvements without follow through. As with any booking system appealing to many different company types, there will be some aspects that aren't a perfect fit. Our concerns are met with honesty and helpful work arounds. Pros The front end experience is great. The reporting has been awesome to help us organize our data to better direct our marketing, staff incentives and retail ordering. Cons A lot of the customizable versions of ticket-types, promotions etc. require finesse to get just right. Editing post-creation is difficult. The back end calendar is clunky for our business type, although I could see it's functionality especially for multi-day adventures. Alternatives considered [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) Reason for choosing The Flybook With The Flybook we would have the least amount of our business flow to change in order to implement. It was a more flexible option with the customizable nature of your viewing and booking screens. After pursuing options pretty tirelessly for almost 2 years before switching, I came to value the kindness and attentiveness of the sales person or technical team that set up the demo. We believe good customer service is a reflection of the quality of the product so The Flybook to the lead there. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) We are a small business and didn't like the corporate nature at FareHarbor. Every couple of months we would have a new point of contact that we had to teach about our business from scratch to get the simplest of help. While we liked some features, overall our feeling was that our operation was not as important as larger clients and our requests were often never expressed to anyone who could offer solutions. Review Source Response from The Flybook March 31, 2022 Thanks for the awesome review, Zoe! We love working with your team at Corolla and look forward to continued growth together! MD Mike D. Operations Manager Recreational Facilities and Services Used the software for: 2+ years ### "Flybook for a high volume rental, lesson and tour operation" December 6, 2019 5.0 After using 2 other reservation programs we switched to Flybook. They had initially reached out to us and we opted not to go with them. But when they followed up less than a year later, they had taken the feedback that I provided and made changes to the program which made it perfect for our use. I really appreciated their willingness to change and constantly improve the program which gave me the confidence that I could use this program going forward without it going stale or getting outdated. Pros I like Flybook's diversity and complexity of features. The customization abilities of the program allows us to use the program to best suit the variety of needs within all of our departments. The biggest positive we see from Flybook over other reservation software is the rental component which allows for a lot of customization and gives us the ability to maximize each vessel in our fleet without overbooking us at key times. Cons The software does take some getting used to on the back end. I'd say it has more of PC feel compared to using a MAC. It is more process based rather than intuitive flow through the program. The other component that I think could use improvement is on the visual side of things that get sent to customers. It would be great to see a more visually appealing booking window and confirmation e-mails etc. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) See 'Overall Experience' above. Long story short, Peek Pro did not have the functionality we needed for our business. Review Source Response from The Flybook December 10, 2019 Thanks for the review, Mike! We really appreciate your partnership. Stay tuned on the email updates - we'll be in touch as we look to improve that area! Megan RW Robert W. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Reliable, Value and service" March 30, 2022 5.0 I have used Flybook since roughly 2025 and have always appreciated the stability and reliability of the system. In the very rare event something did not work as I expected or needed it to the crew at Flybook was always quick to respond, advise and adjust to match my needs. Over the years there have been very few times that it did not work as expected and usually I had made a goof on my end. The Flybook crew helped sort things out every time. Pros Calendar features, staff availability schedule, website integration, payment processing, reports, gift cards and more Cons There is nothing that I do not like. I am completely satisfied! Alternatives considered [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[WeTravel](https://www.capterra.com/p/163474/WeTravel/) Reason for choosing The Flybook I am loyal to the folks who have listened and helped me grow my business. I am also really impressed with how reliable the system is. Review Source Response from The Flybook April 1, 2022 Thanks for the great review, Bob! We value your partnership & look forward to continuing to grow together for many more years to come! SS Sami S. Assistant Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Best Customer Support" April 12, 2022 5.0 It is overwhelming to use at first, but I feel like I really understand the system now and it has helped make our registration process easier. Thank you, customer support! Pros The customer support is the best part of the software. For our business I schedule activities often and I like that I can create different terminal experiences for an individual that signs up alone and for a group of people that are signing up. I can set a lead client for groups to help me "stay on top" of registration. Cons Sometimes there are instances where you have to adjust a setting in two different places (like promotions). It is not as straight forward for fixing a problem, but that is what customer support is for. They have helped me so much. Review Source Response from The Flybook April 21, 2022 Thanks for the review, Sami! We are happy to hear that you've grown confident with using the system & are pleased with our customer support. We look forward to continuing to work with you & your team! HS Hal S. President Recreational Facilities and Services Used the software for: Less than 6 months ### "Great support" July 29, 2021 4.0 I want you and the rest of the team at Flybook to know how great the experience was working with \[SENSITIVE CONTENT HIDDEN\] the last couple of months. I am impressed with his knowledge of the product. He was spot on with any questions we had for him. \[SENSITIVE CONTENT HIDDEN\] was also quick to respond to any of our questions or concerns. he got back to us almost immediately no matter the situation. He is extremely professional in all discussions. Lastly, he is so personable. \[SENSITIVE CONTENT HIDDEN\] made it a pleasure to work with Flybook. I am very glad we chose to partner with Flybook not only for all it has to offer and the robust system, but also because of yourself and especially \[SENSITIVE CONTENT HIDDEN\]. I look forward to Flybook and Fortress Bikes being partners in this journey for a long time. Thank you all. Pros The software is very easy to use. It runs my online reservations and my in person rentals as well as my POS for merchandise. There are more reports that Flybook offers than I will ever use as a small business. Cons There are a few minor quirks that I would like to see a fix for. Particularly, when I am inputting an hourly rental, I would like it to default to my default of a 2 hour rental. Reason for choosing The Flybook I felt it was the most comprehensive solution. I also felt the most comfortable with The Flybook team than I did with any others I looked in to. Review Source Response from The Flybook March 31, 2022 Thanks for the kind words, Hal! We value your partnership and are thrilled to hear about the great experience you've had working with our team. Looking forward to many more seasons together! RW Robert W. Manager Recreational Facilities and Services Used the software for: 2+ years ### "The Flybook key to the operations of our business" August 25, 2022 5.0 It has made managing our business in a professional way achievable Pros It allows our staff to get off the pencil and paper mode of managing our business. We can focus on the customer with professionalism. The support team is awesome and also quick to respond. Cons Integration of new software in your system is never easy, but The Flybook team is great on getting this accomplished. Reason for choosing The Flybook Did my research Review Source CF Camille F. Office Manager Hospitality Used the software for: 6-12 months ### "Flybook has been a great tool in our office" August 14, 2017 4.0 Pros The features we enjoy the most are the automated charges, integration with SmartWaiver, and the note reminders. It is so nice to be able to leave reminders for other users and have important notes pop up when they need to. Integration with SmartWaiver has greatly reduced our paper use and has cut down on our sign-in process when we can easily see who has already signed their waiver. Being able to preset deposits and automate balance collection has greatly reduced our administrative burden. It is not quite as flexible as we would like it to be but it's a great start! With a bit of an unusual business structure we have found that some of the features offered by Flybook just don't quite work the way we need them to which has caused a few headaches on our end (ie: lodging module, client questions etc). That said, the staff at Flybook have been willing to explore our needs and work with us to find solutions (where possible). They are easy to work with and respond quickly which is a huge plus! All things considered, Flybook has been a great fit for us and we look forward to seeing how they grow and develop in the years to come. Cons The client database needs an automated "merge duplicate" function as we seem to have accumulated more duplicates than can be reasonably managed manually. We would like to see a little more flexibility in generating reports ie: which fields to include etc. We would also see a little more flexibility in the client questions. It's a great feature but we'd like to be able to use the same parameters for lodging/rentals as is set for activities. At the moment, any item with an autocollect rule will cause the entire reservation balance to be autocollected (not just the balance due on that item). It would be greatly helpful if individual reservation items responded to the rules that are preset to them. Review Source dB dave B. owner Sporting Goods Used the software for: 1-2 years ### "Covers all our needs and backs us up with 1st class support" July 11, 2017 5.0 Complete control and awareness of our rental fleet in an easy to use cloud based service platform Pros Easy to use, easy to configure, easy to manage our rentals. Back end calendar display of all our rentals coming & going makes operating our business so easy... From the 'quick pick' rental backend for our walk-in customers, to website integration supporting online reservations by our customers, The Flybook does it all for us. And the few times we've had a question, The support team at The Flybook immediately jumps in and shows us exactly how to get the job done - they are hands down the best support team of any vendor we work with! Review Source Response from The Flybook July 11, 2017 Really appreciate the great review, Dave! So glad the system is working well for you. We appreciate your partnership! MM Matt M. President Used the software for: 2+ years ### "Been using Flybook for a few years and it's essential to the operation of my company." June 28, 2017 5.0 Pros By far the guide management features are what I like most about this platform. We are able to manage a dozen guides in multiple states over 20 different different activities. We've shopped around and couldn't find any other company even close. Cons It can be a little challenging to get the hang of some features, but it's not a significant hurdle. Once you get the flow nailed down it's really a breeze. Review Source Response from The Flybook June 28, 2017 Thanks so much for the review, Matt. Been really great working with you. LC Lauren C. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Does everything for our rafting company!" March 29, 2017 5.0 The Flybook has made dozens of valuable improvements since we started with them years ago. They continue to provide good customer service and important updates - more than I can say for other companies, who we have considered contracting with. Thank you! The system works well for our rafting company, Pros The activity and resource calendar is great - we are able to assign boats and staff on a custom, trip-by-trip basis. Everything on the calendar is customizable. Review Source Response from The Flybook March 29, 2017 Hi Lauren! Thanks so much for the review. It's been great working with you! SS Scott S. Gm Used the software for: 2+ years ### "Good product with good support, and online tutorials" July 12, 2017 4.0 Pros I like that is easy to navigate and on the user end is not that complicated. It has good reports and seems to give you hints when something needs to be done or changed. The tutorials on line inside the software are very helpful and accessible . Cons For my business I do not need all the options so I tend to want to overdue it or complicate it. If you just stick to what you need I feel it simplifies the platform. Review Source KM Kyle M. Owner Entertainment Used the software for: Less than 6 months ### "Flybook Personal Review for my Rental Business" January 3, 2023 5.0 amazing experience. Pros Customer Service team, ease of use working the software. Cons None, awesome team. No complaints from me. Reason for choosing The Flybook Referred by my mentor and quickly learned the people at Flybook really care. Review Source KP Kelly P. Business Operations Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Absolutely wonderful! " June 28, 2017 5.0 Flybook allows me to set up an control the flow of customers coming through my facility in way a didn't even know was possible. Pros My favorite thing about Flybook is the customer support team! Flybook has implemented many wonderful new features and upgrades since we started using it and their team has been there every step of the way to help us learn the new features. They've also listened to our suggestions for new features that would help us and that's been wonderful! Review Source Response from The Flybook June 28, 2017 Thanks so much for the great review, Kelly!! You guys are the best! JM Jackie M. Operations Manager Used the software for: 6-12 months ### "The Flybook has been a step forward for our company!" July 4, 2017 5.0 Pros The front end is super user-friendly and has a simple, sleek design. Sending our clients to our website to use this front end reservation system helps us save time and is easy for them to walk through. Cons I wish that there were more customizable features, like adding comments onto the calendar, combining the calendar views for our individual day-to-day purposes, and editing more invoice items for the client's view. A lot of little details but if each of us could have a little bit more control over how we use the tool, that'd be exciting! Review Source Response from The Flybook July 10, 2017 Thanks for the review & feedback, Jackie! We take them all very seriously. Appreciate your partnership to-date! LB Lily B. Administrative Assistant Sports Used the software for: Less than 6 months ### "Easy to Navigate " April 8, 2022 4.0 Pros I like this software because there's many different ways to navigate it. You can find different ways to get to the same place. Cons Putting new customers into the system could be confusing Review Source Response from The Flybook April 19, 2022 Thank you for your review, Lily. We're happy you have found the Flybook software helpful in your business. If you have any current struggles with adding or managing new customers, please reach out to our Advisory Team for some guidance! GF Guy F. Project Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "A great solution to for running a business that has people and assets to rent and track in realtime." June 30, 2017 5.0 To keep track of everything in real time. Eliminate a look of paper and outdated spreadsheets. Pros This software is very customizable and allows for so many variables that its use seems limitless. It gives you the ability to track, book and manage every piece to your puzzle. The software has gone through many versions and just keeps getting better and better. Cons Some of the tasks require a lot of clicks and page refreshes, instead of being able to tweak multiple perimeters at once. Review Source Response from The Flybook July 10, 2017 hi Guy - thank you so much for taking the time to review The Flybook and for the great feedback as we continually update and innovate the system. We so enjoy working with you and Mission Lodge! SR Sam R. President Used the software for: 1-2 years ### "Best system we've had yet -- and this is our forth one!" November 29, 2017 5.0 Pros This software has the capability of managing our diverse offerings, from bike rentals and tours to kayak rentals and tour to shuttle service and lodging. Cons The flow of the system takes some getting used to and could possibly be simplified. That said, however, the support team has been excellent in assistance! Review Source JS Jon S. Partner Used the software for: 6-12 months ### "All has been good as we learn to use the new platform. " August 15, 2017 4.0 Pros Communication with guides and guests is great. The ability for customers to engage in the reservation is awesome just wish customers used it more Cons Would like expanded drag and drop capabilities and ability to auto collect from multiple individuals on same reservation. Tat may be here and I haven't figured it out. Review Source KS Katie S. Accounting clerk Accounting Used the software for: 1-2 years ### "The Flybook" March 27, 2019 5.0 Easy for customers to book trips and easy for accountants to pull data. Pros Easy to find, pull reports and reservations. Cons If a reservation is cancelled you sometimes cannot pull data on the original booking/when it was booked for. Review Source EW Earl W. general Manager Used the software for: 1-2 years ### "It's OK, this is our second year with the system and we are constantly fielding complaints " June 30, 2017 3.0 some rental management, and some ability for clients to make reservations online. Overall the number of phone calls on the system front end is not helping us like we had hoped it would. Pros Looks are OK, Pictures are to big. Kind of allows us to keep track of rentals.customer service is always prompt with responses. Cons Pictures are to big and require scrolling to sign up on the front end. System does not auto save when a client continues to payment. They have to hit save first, None of them do so we have to call them all the time. Big waste of time.sometimes bikes are available. They are on the back end! not of the front. Customers struggle all the time. Call us to make reservations, More waste of time.NOT SECURE SERVER!!! Can't swipe cards with walk ins. Information is all over the place for rentals and activities. To many clicks to find stuff. Staff hates it. Cant change the bike on front end when making reservation, Add Rental goes to the same bike. Log in does not stay logged in. Always have to re log in. Waste of time. Lots of useless information on the dashboard that you can't click to make it useful. To many clicks to make a backend reservation. Stuff we don't use still is there. It should be pick a bike to click the dates and boom reservation. Review Source Response from The Flybook July 10, 2017 Hi Earl, We really appreciate the candid feedback and take it very seriously. i think there are a few things we can help you with right away that are mentioned here, and a few ideas here we'd like to consider how to solve for you. We definitely do have a secure server. We have appreciated your business and hope to make things better for you and your staff! You'll hear from us shortly. AK Annemarie K. Director of Marketing Used the software for: 2+ years ### "The Best Option for Multi-day Tours, Single Day Tours, and Rentals in one solution" June 28, 2017 4.0 Pros Our company has searched high and low for a software solution to managing out product inventory across multi-day tours, single-day tours, and bike rentals. Each of those three types of products has huge variation that also needs to be managed. The Flybook is the only software solution that has come close to working for the complexity of our business. We are happy to have the capacity to book customers online and manage our true inventory on the back end. We have a great working relationship with the team at the Flybook and they have been very receptive to feedback and relatively quick to implement changes to help solve our problems. Their customer service team is excellent. Cons We have watched the software improve dramatically, but there are some limitations in how effectively we are able to use it. It's not easy to extract data from the system for whatever reason, reporting, printing documents with customer booking information, or printing documents with information about a trip (start and end time, pick-up time, customer names, etc). Though some improvements have been made here, it is still a difficult point for us. Review Source Response from The Flybook June 28, 2017 Thanks for your review, Annmarie. Getting AOAs feedback has been invaluable for us. We have some more advancements coming in reporting we'll keep you posted on! SL Shelby L. Manager Recreational Facilities and Services Used the software for: 2+ years ### "Has the Bells & Whistles We Needed!" April 8, 2022 4.0 Pros The complexity of Flybook creates a robust operations management system unlike any of the previous THREE reservation systems we've used (e.g. ARS, Xola and Zozi). Cons There is a steep learning curve at first, though this is only from the administrative perspective, as it is quite user-friendly for just taking a simple reservation. Review Source Response from The Flybook April 19, 2022 Thanks for your review, Shelby! We're happy to hear the Flybook has been the most functional system you've used. We look forward to continually improving all the "bells and whistles" and getting to work with your team! Talk to a Capterra advisor for free and get results within 15 minutes.