# Harri Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Harri the right Applicant Tracking solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154168/TeamLive/reviews --- Harri 4.3 (43) [View alternatives](https://www.capterra.com/p/154168/TeamLive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Harri Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews AB Amanda B Assistant ManagerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “I loved all of the web cast training videos. “ March 13, 2025 IL Ilaria L Assistant Reservations ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “If you are not the admin of the platform for your company, can be quiet difficult to use, especially because for any mistake or for anything by that you miss, you need to through the admin team.“ December 15, 2025 RH Ro H AdministrationHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “Support team are not very helpful, they don’t get back to you instantly.“ June 2, 2025 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Jam production Food & Beverages Used the software for: 6-12 months ### "Harri is the best!" November 15, 2023 5.0 Pros I love how i can easily track my applications, schedule an interview if im offered one and go through and update my profile. Cons I don't like that i cant put in what times im available. It only allows me to put in part time, full time or any time, no specific time frames unfortunately. Review Source DP Daniel P. Director Photography Used the software for: 6-12 months ### "Great for hiring new employees " May 11, 2025 5.0 It’s been great experience! Now it’s set up I’ve had a great streamline experience at hiring new staff Pros It’s the best app for hiring new employees and managing applications Cons Only issue is I found it hard to set up, I had to seek help to set up Review Source RH Ro H. Administration Human Resources Used the software for: Less than 6 months ### "No, No, No Harri! " June 2, 2025 1.0 Not good experience at all. You can’t delete your profile, throwing up errors left right and centre. Support team are non existent. Pros Nothing at all, it’s ridiculous. I think they need to shut it down and look to improve what needs fixed. Cons It’s a shambles! Nothing works how it’s supposed to. Support team are not very helpful, they don’t get back to you instantly. Review Source TD Thomas D. Associate Retail Used the software for: 1-2 years ### "Best tracker" August 19, 2024 5.0 I have never had an issue with finding my application and updating my information Pros I love how easy it is to keep my.applications updated and track them. Cons Not every company uses them unfortunately. Review Source JF Joshua F. General manager Hospitality Used the software for: 1-2 years ### "Overall a good resource- some kinks" January 17, 2017 4.0 This site gives a good amount of opportunities to go on various kinds of interviews (whether on phone or in person). However, this site does not give good accountability with lazy/unprofessional employers or employers who are not successful with handling information and time. I have found myself trying to find an interview meeting location on three occasions where the site was difficult to find or not a real place. In one instance, the only information that was given was an address and in fact I was meeting with someone at a coffee shop- which is fine, but how I am suppose to know this if I am not told interview instructions by my possible future employer? Sure, this is a good way to weed out the bad from the good, but if I am expected to show up and be professional at an interview, so should the employer. Harri needs to iron out these kinks from the employer side. The algorithms seem to be pretty good based on current professional titles and experience, but I do not think my previous experience has typically been considered in possible positions that are being presented to me more so than other job sites or recruiters. I do appreciate the freshness of the site and the ability to really present a professional and fun profile. I would say, it is more confusing to get job information and postings on the desktop site over the application. But it's hard to get any contact information to reach out to employers over the app. The site sends out several emails weekly and does a great job updating the job seeker on information they are given. Overall, this site is a good resource in your job hunt in tandem with other places to search. After some kinks get worked out, I think this will be the top place to go for employers and future employees. Pros The ability to swipe for jobs on the application. Fresh interface. Cons Sometimes the algorithms are not always successful. Review Source RSR Rishi Singh R. Client consultant Hospitality Used the software for: I used a free trial ### "On average good to use" April 26, 2025 3.0 Pros Harri allows me to schedule the employee structure pretty well and in an organised way. The interface is easy to go through for myself and the employees. Cons The app could have lesser components and be simplified a bit. It’s everything nice but the multiple fictions gets it a bit confusing Review Source KP Kumar P. Director Real Estate Used the software for: 1-2 years ### "Harri Workforce OS is a Decent Option" April 9, 2019 4.0 Overall it's a decent tool, but there are lots of other similar options available. This is, however, very specific to restaurant needs. Pros Harri offers an excellent applicant tracking system that allows you to source, select, interview, and hire candidates all in a relatively streamlined piece of software. Many hospitality or restaurant-specific candidates use Harri, so it is a natural fit to do all ATS activities within the platform. As with any software tailored to your specific organization, lots of back and forth customization is required. Cons Harri's software is not as intuitive as the support team makes it out to be. It may seem simple when they are explaining its capabilities, but when it comes time to launch and take it live and teach the internal teams how to use the tool, the software is far less intuitive. This may be a particular challenge with hospitality employees in general. Review Source DG Dan G. Talent Attraction Manager Hospitality Used the software for: Less than 6 months ### "When YO! met Harri!" January 24, 2017 5.0 Harri has really revolutionised and given Talent resourcing a real shot in the arm here at YO! We have put the attraction of the best talent right at the top of our agenda for 2017 and at the heart of this comes Harri and it's ground breaking, innovative Talent platform. Here at YO! we have worked very closely with Harri to make the platform as bespoke as possible and have engaged all our Management teams behind the roll out to maximise the capability. We are seeing significant movements in candidate experience, management efficiency and the ability to embed a system which makes my life in recruitment all that much simpler. Allowing my efforts to be focused elsewhere away from inboxes over flowing with CV's and Applications. The support from Harri has been top drawer and they have attended our annual conference, personally rolled out the platform to our regions and are always ready on the phone to answer any queries or questions at all. I'm really excited to see how 2017 develops with Harri as I feel we are still just scratching the surface here with the capabilities...... Pros Ease of use and simplicity. The scalability of the product and the ease in which innovation can be made. Cons It would be handy if it worked on interne explorer but it's still early days! Review Source TC Traci C. Field HR Manager Hospitality Used the software for: 1-2 years ### "Great platform!" November 26, 2019 5.0 Pros This system is so easy to use. My managers in the field and candidates have all shared how user-friendly the system is. We love it! Cons We have not encountered any features we do not like. Review Source Kelcie S. Social Media Manager Restaurants Used the software for: 6-12 months ### "Harri" January 28, 2019 5.0 Pros I love that we were able to customize our questions and that we have a dashboard to see where our applicants are at. We have multiple restaurants and being able to see who was hired, who wasn't picked for jobs, and other applications is so helpful for managing our managers. Especially for new restaurant openings. Cons So far we have only enjoyed this product and don't have any cons that we'd like to contribute at this time. Review Source MJ Mutinta J. Chef Hospitality Used the software for: 1-2 years ### "Great experience " January 17, 2017 5.0 It's been great. Had lots of responses, though only problem is they don't deal with international applications which is where I fall short as I'm not based in the US Pros Easy and efficient Cons Only caters for locals. Review Source AM Alicia M. Used the software for: ### "The Best App " January 17, 2017 5.0 I have Harri.com to thank for my current employment as a Bartender. Very easy to use and apply to jobs in literally seconds. Highly recommended! Review Source JA John A. Used the software for: ### "Makin a match" January 17, 2017 4.0 Love it. Very efficient. Wel done. Last but not least effective. I have gotten 2 jobs from harri. Thanks Sincerely John Altamura Review Source CS Christina S. Used the software for: ### "Love harri" January 17, 2017 5.0 Easy way to find a job . Love how once your resume is on file you can easily apply to any job within seconds Review Source Bethany L. Chief People Officer Hospitality Used the software for: 2+ years ### "Only Use if Navigating NY Fair Workweek" March 30, 2026 2.0 Overall, the experiences I have had across many clients both leading implemenations and related to the systems functionality is poor. Customer service, setting configuration, reporting, etc. is below par compared to other HR systems. However they are a necessity to use if you are subject to NY Fair Workweek regulations. Pros It is the best system currently available to help montitor NYC Fair Workweek regulations. If you are subject to these regulations you should 100% be using Harri. Cons I have experienced years and years of very poor customer service that hasn't improved. The platform also has limited functionality for anything outside of timekeeping and scheduling. Although I could not speak speak to the quality of the labor management tools. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Deputy did not have the same breadth of NY FWW compliance tools Review Source LW Lydia W. General Manager Food & Beverages Used the software for: 1-2 years ### "Helpful Tool for Managers" June 23, 2025 4.0 As a former General Manager, I found the overall experience to be excellent. Having everything I needed in one place made a huge difference compared to using multiple separate sites to get things done. The platform offered great functionality, and I would definitely recommend it to others! Pros I loved that everything was on there for employee information, onboarding, recruitment, scheduling, timecards etc. I didn't have to go to multiple sites and accounts to get what was needed. It is very organized. Cons Some of the navigation could be a bit confusing at times-particularly when it came to scheduling-but I was still able to complete what I needed. Managing overlapping employee availability was occasionally challenging, as the system didn’t always recognize when a new availability was meant to replace an older one. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) It was too expensive, and we could not use it with the recruitment and everything. It was faulty and a challenge to work with. Review Source AB Amanda B. Assistant Manager Food & Beverages Used the software for: 6-12 months ### "One stop shop for schedules and personnel files!" March 13, 2025 5.0 When we switched over to this program from our previous scheduling app, it seemed daunting! But it was very simple to pick up and teach to our staff in charge of scheduling and maintaining employee personnel files Pros I loved all of the web cast training videos. Made training the staff very simple. I also enjoyed being able to schedule everyone as well as store their hr files as far as write ups and recognition. My crew trainers were able to utilize the staff grading system in their one on ones and reviews. Pretty east application to figure out! Cons I had minor issues with scheduling our minor employees during school hours even if it was not a school day. Review Source IL Ilaria L. Assistant Reservations Manager Hospitality Used the software for: 2+ years ### "Very useful platform " December 15, 2025 4.0 Harry is a great platform for managing team rotas and work schedules. It keeps records of every employee sick note and holiday. It is not easy to set up, but once you know how to navigate it, it is a great and useful platform. Pros Harry is an great tool to keep record of employees rotas, sickness, holidays and requests, especially if you have a very large team. Cons If you are not the admin of the platform for your company, can be quiet difficult to use, especially because for any mistake or for anything by that you miss, you need to through the admin team. Review Source MT Masaru T. Owner Restaurants Used the software for: 6-12 months ### "Harri, a total end to end solution for staffing. " February 11, 2025 5.0 Easy to use and helpful for us as an complete solution. Pros That it's easy to use and can be a one stop shop for any employee needs. From recruiting, then schedule, then notes, then pay and terminations Cons Onboarding is a bit slower than I would prefer. Alternatives considered [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Reason for choosing Harri Better complete solution from beginning to end. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) To have it be complete solution from recruiting to payroll to scheduling. Review Source VR Verified Reviewer Development Rep Food & Beverages Used the software for: 1-2 years ### "Harri is great for MM/Enterprise brands. " January 27, 2026 5.0 Very pleasant, customer support is on point - and their global presence is a case study to pay attention to. Pros Harri has some pretty incredible features built for mid-market to enterprise hospitality brands - and the intentionality they've put into product. Cons Their UX is rather rudimentary, it can be difficult to onboard more than 200 locations, and sometimes hourly staff find it difficult to use. Review Source KV Kinjal V. Carer Hospital & Health Care Used the software for: 2+ years ### "Harri for onboarding " May 15, 2025 5.0 As per my point of view, Harri is not a recruiting platform but it takes all process so real…onboarding new employees Pros Makes HR process so smoother. Hotel, Restaurant and club and all hospitality businesses that wants new talent….Harri short it out all…. Cons Only restaurants and hospitality employers cover. Very difficult to find attachments sent by employers. Review Source LH Lauren H. Operations and Compliance Director Hospitality Used the software for: 2+ years ### "ATS is great, Workforce Management needs a lot of work" September 30, 2024 2.0 ATS is great, WFM doesn't yet work for a business with differing contracts, hours etc. After 2 years of requesting change, we're now looking elsewhere. Pros Harri ATS is the best part, it's a great tool. The Harri Workforce Management looks good, it is easy to set up and easy to use, it just doesn't work as it should. Cons Workforce Management has some major holes. For example, overtime is not tracked properly leaving employees under paid (unfixed bug in the system). Harri also doesn't store working patterns, making calculations such as holiday pay, sickness pay/deductions & bank holiday entitlement incorrect for part-time (salaried) employees. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[Fourth](https://www.capterra.com/p/178134/Fourth/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Harri Cost & simplified look, we did not need a complex system. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Switched from People HR for an integrated ATS and HR management software to reduce payroll time Review Source AC Abigail C. Crochet Apparel & Fashion Used the software for: Less than 6 months ### "I love Harri" October 30, 2025 4.0 amazing!!!! I’d recommend to everyone, please start using Harri, you won’t regret it! Just do it!!! Pros The layout, very easy to see where I’m going and where to go next. Very simple to use as someone not very tech savvy Cons Took getting used to, I’m not used to Harri so it took some getting used to when I first made an account Review Source TD Thomas D. CEO Food & Beverages Used the software for: 2+ years ### "Great small / medium business solution + great people" November 20, 2020 5.0 Outstanding solution for my business. The support team is incredibly responsive and pleasant to work with. Pros Easy & intuitive schedule across multiple locations that often share the same resources. Love the paperless onboarding & employee file Constant updates to maintain legal compliance to the day. Cons Would like to see strong virtual recruiting bot functionality Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) Harri is a more complete solution covering many aspects of the business Review Source JP Jovan P. Service Director, People and training manager Hospitality Used the software for: 6-12 months ### "One of the biggest improvements that we had in the company." November 25, 2019 5.0 N/A Pros The fact that all of the employee documents are stored in one place and the fact the I9 is filled up with computer accuracy! Cons Nothing in particular to complain. Train your managers to use technology in general and there will be no problems. Reason for choosing Harri N/A Review Source Similar Products Featured