# WorkRamp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WorkRamp the right Learning Management System solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154061/WorkRamp/reviews

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WorkRamp

4.5 (81)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WorkRamp

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

DL

Daneen L

Manager, Development and EnablementComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“For our customers, the Academy platform allows us to offer detailed product courses, helping them maximize the value of our solutions.“

October 8, 2024

NS

Nynke S

Sales representativeComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years.

“Some training requires to take videos, the uploading part sometimes gets stuck and if you want to bypass this is impossible“

January 13, 2025

Julia W

Director of HRHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months.

“Course Management great prebuilt course library to choose from“

December 24, 2025

AK

Amy K

Associate Director, Learning and DevelopmentPolitical Organization, 11 - 50 employeesUsed the software for: Less than 6 months.

“The only aspect of WorkRamp that I have found less intuitive are the automations and the logic around that.“

October 10, 2024

KM

Kellie M

Manager, Learning and DevelopmentUtilities, 201 - 500 employeesUsed the software for: 1-2 years.

“The implementation was smooth and we had a successful launch with 50% of our employees visiting the new site on Day 1. Since then we have been through a few CSMs which seems to be common with vendor support. “

October 11, 2024

Larry H

EngineerArchitecture & Planning, 51 - 200 employeesUsed the software for: 6-12 months.

“J have close to 200 employee's and it costs me around 18000.00“

January 11, 2025

LS

Lindsay S

Learning and Development SpecialistMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“With improvements to the Reporting capabilities (and they have continued to improve this over time), it is the strongest LMS tool our organization has ever used.“

October 8, 2024

GT

Gary T

Learning ArchitectTelecommunications, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The reporting functionality was not very robust.“

February 25, 2025

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Basanta T.  
owner  
Food & Beverages  
Used the software for: 6-12 months

### "Efficient Training Tool for Café Staff"

January 17, 2025

4.0

WorkRamp has been a helpful tool for streamlining employee training and onboarding. The platform makes it easy to create structured training programs for baristas and staff, ensuring consistency in customer service, safety protocols, and product knowledge

Pros

WorkRamp helps with training, onboarding, or managing staff.

Cons

Some staff may find the platform overwhelming at first.

Review Source

Katie W.  
Head of Training & Enablement  
Internet  
Used the software for: Less than 6 months

### "Highly recommend for anyone who puts the learner experience first "

March 12, 2021

5.0

We are growing exponentially - WorkRamp has been essential in onboarding. We've offloaded HOURS of live facilitation so both facilitators and learners have more time. Training sessions within WorkRamp have made our trainings concise and clear! WorkRamp has streamlined our GTM communication immensely - giving us a platform to communicate important monthly updates that everyone looks forward to.

Pros

WorkRamp is SO simple to use. So intuitive for content creators AND learners. I love that I can build content quickly utilizing all of the built in tools that create an interactive and memorable learning experience. On top of the product being fantastic, WorkRamp prioritizes customer relationship. It has been a blast getting to know their team members - I love the time we spend putting our heads together to solve problems, enhance learning experiences and use data to reflect on what is going well and what can be improved. WorkRamp is always asking for customer feedback and is so involved in the entire process - you never feel alone. More than that, I don't feel like a customer, I feel like a teammate and that is priceless. WorkRamp has taken our onboarding and continuous enablement program from nothing to something to recon with! Can't praise them enough.

Cons

I am still working to figure out the connection between WorkRamp and Salesforce. This was a selling point for me to be able to pull data from WorkRamp. I know if I asked WorkRamp they would hop on a call in an instant to help me - this is one area that has not been super intuitive. I have faith we'll get there!

Alternatives considered

[LevelJump](https://www.capterra.com/p/179903/LevelJump/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Coassemble](https://www.capterra.com/p/148070/eCoach/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing WorkRamp

WorkRamp had it all - many of the others we evaluated were missing an authoring tool, which prohibits you from putting your learner first. Beyond that, our experience in the Sales process was far better than most of the others. Personable and invested it is clear WorkRamp puts their customers first.

Review Source

BT

Brandon T.  
Learning and Development Manager  
Financial Services  
Used the software for: 6-12 months

### "The worst LMS I have ever used"

January 18, 2023

1.0

Bad. Bad. I have used WorkRamp with two completely different companies now. Both experiences have been poor. I expected that the issues I had three years ago with WorkRamp with another organization would be resolved now that I am in a new company that also uses WorkRamp. It looks and acts completely the same. The same problems. The same interface. No improvements. In fact a lot of the improvements I was told would be "coming soon" three years ago... still nothing. And the service is poor. You ask for help and it takes them forever to respond.

Pros

I have really tried hard to find good things in WorkRamp. They are not there.

Cons

Where to start? Poor tracking of course completion. Reporting inaccuracies. Cannot schedule training reassignment on a schedule (like recertification every year). Cannot setup groups for enrollment. Can upload SCORM courses, but not working consistently. WorkRamp does not support xAPI at all. Does not fully integrate with HR system - we can have the learner profiles created, but not deactivated.

Review Source

Response from Learning Pool

April 18, 2023

We're very sorry to hear this was your impression of WorkRamp. We strive to provide the best customer experience, and would appreciate the opportunity to talk through your challenges with the platform.

Mitchell M.  
VA Lending, Training Team Lead  
Financial Services  
Used the software for: Less than 6 months

### "Intuitive and Easy"

July 13, 2021

5.0

The customer service has been outstanding from the beginning from our AE all the way through. I could not be happier with the choice to go with WorkRamp for our LMS.

Pros

The ease of use and the intuitive lesson creation features are the best, by far, of all the outstanding features.

Cons

So far the only thing that WorkRamp has not been able to fully do for us is a stand-alone document storage library. The option we are using is a sufficient work-around, but I am concerned about the longevity of the use. This issue is not big enough to warrant a lesser rating, more of just a small complaint.

Alternatives considered

[Lessonly](https://www.capterra.com/p/140809/Lessonly/)

Reason for choosing WorkRamp

Ultimately, it came down to capability of the document storage option- WR had the capability, Lessonly did not.

Switched from

[LearnDash](https://www.capterra.com/p/130248/LearnDash/)

We needed more robust reporting capabilities as well as a platform that was easier to create, evaluate, and edit lessons in.

Review Source

Jonathan S.  
Product Manager  
Automotive  
Used the software for: Less than 6 months

### "The perfect solution for us"

March 9, 2021

5.0

Everyone at the company has been a pleasure to work with and their product offering is pretty darn robust based on the market and we see them only getting better as time goes on!

Pros

We needed something that was quick to turn up and implement quickly but at the same time scalable in price and in the product offering. We love the team at Workramp and can't wait for the product to get better and better as time goes on!

Cons

Not a complete product just yet for external portal users. We hope to see this more and more feature rich as time goes on and they release a tool that looks just like their internal training

Alternatives considered

[Easy LMS](https://www.capterra.com/p/145800/Easy-LMS/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing WorkRamp

Price was much much better on Workramp along with the overall design and feature set.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

We needed a better solution to scale our LMS training

Review Source

GT

Gary T.  
Learning Architect  
Telecommunications  
Used the software for: 1-2 years

### "WorkRamp offers great native content creation tools"

February 25, 2025

4.0

As a content creator, WorkRamp is a great tool to use. You are able to upload SCORM files, however the inbuilt tools make creating courses much easier and quicker. It was a straight forward tool to use.

Pros

Using WorkRamps native tools made it easy to quickly build courses and modules. There are plenty of options to leverage including SCORM, so courses were able to include multiple interactive elements.

Cons

The reporting functionality was not very robust. Additionally, we were unable to integrate with Salesforce which prevented us from offering a single platform to our partners.

Review Source

ML

Molly L.  
Senior Talent Development Specialist  
Computer Software  
Used the software for: 2+ years

### "Positive Experience with WorkRamp"

October 9, 2024

5.0

Great! They are attentive and open to our feedback. The product is always being enhanced and continues to get better everyday.

Pros

The team is responsive to our requests and takes our input into their product update decisions. I also appreciate the clean and easy to use UX.

Cons

There are limitations in the customizations you can make when creating content. There are fewer engagement tools available.

Review Source

TZ

Terence Z.  
Technical Support  
Information Technology and Services  
Used the software for: 1-2 years

### "Reliable way for knowledge sharing"

December 31, 2024

5.0

Overall Workramp is great, it allows me to create internal content to share my knowledge with other coworkers. It is reliable and gets the job done.

Pros

The biggest pro about WorkRamp is the user-friendly interface, making it intuitive for creators to create courses and users to indulge in learnings. The integration with Slack is also very useful, for organizations that primarily use Slack.

Cons

There is limited offline access to WorkRamp. If there was a future offline mode that would be great.

Review Source

MT

Mike T.  
Director, Product Training  
Information Technology and Services  
Used the software for: 2+ years

### "WorkRamp does everything you need in a simple package"

October 25, 2024

4.0

Pros

WorkRamp is really simple to use and has 95% of the features we need. It's flexible enough to allow us to build effective learning paths, challenges and onboarding curricula.

Cons

The reporting suite - for both employees and customers clouds - could be improved in terms of customization and schedule delivery options (e.g. SFTP).

Review Source

GR

Ghasi R.  
Supervisor  
Apparel & Fashion  
Used the software for: 1-2 years

### "Learning Guides "

December 20, 2024

4.0

Pros

Simplicity of creating learning guides for company

Cons

Not enough features to help employees with efficiency, search bar, no options to pull up most used guides

Review Source

CK

Courtney K.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent training software for remote work"

January 15, 2025

5.0

I have completed numerous trainings through WorkRamp and have had a great experience with all the trainings. However, the video quality could be improved as the sound volume seems to quiet.

Pros

After completing a training, you can easily go back and review the content.

Cons

The tiles in WorkRamp are a little cumbersome; I feel it's not very organized and is somewhat difficult to locate a specific training

Review Source

VR

Verified Reviewer  
Account Executive  
Education Management  
Used the software for: 6-12 months

### "Seamless Training and Onboarding. "

February 3, 2025

4.0

Overall it’s easy to use and does an effective job in managing training for our company.

Pros

Workramp makes it easy to keep track of and stay on top of my training. Crucial for smooth onboarding.

Cons

I think the mobile version is lacking in terms of user experience.

Review Source

KW

Kenneka W.  
Technical support  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use"

January 2, 2025

5.0

Pros

Easy to use and user friendly. I was able to use it for learning courses and company content, it was easy to navigate

Cons

This might be a setting but it would be nice if we could skip some of the videos and content. I wasn’t able to jump from one section to another.

Review Source

SD

Shelbi D.  
Inventory Control  
Warehousing  
Used the software for: Less than 6 months

### "Great for training"

December 16, 2024

5.0

Overall my experience has been wonderful.

Pros

Very easy to navigate. Lets me know what i need to complete and what i have already done, right on the dashboard

Cons

It glitched a couple times, when it came to take a test. I had to reach out to get it fixed.

Review Source

VR

Verified Reviewer  
Sales Enablement  
Computer Software  
Used the software for: 2+ years

### "Amazing product for onboarding and continuous learning"

March 28, 2022

5.0

Great product! We initially used just for onboarding but now use across our entire go-to-market team. Easy to use and great support from the team.

Pros

Workramp decreases our time to productivity for new hires and provides a seamless platform for our entire go-to-market team to continue their education.

Cons

They've made improvements on reporting recently but would still like to see growth in that area.

Review Source

Brooke B.  
Revenue Enablement Manager-XDR  
Computer Software  
Used the software for: Less than 6 months

### "Using workramp to scale our GTM org and it's been fab"

June 16, 2021

5.0

Pros

ease of use slack integration mixed media learning

Cons

reporting is frustrating when trying to view on a global scale. reporting for individual courses however is fantastic.

Review Source

Wissam Z.  
Sales enablement Coordinator  
Legal Services  
Used the software for: Less than 6 months

### "Workramp has changed the way we onboard ! "

March 28, 2022

5.0

It has been the best since I'm using it !

Pros

The guides and the path are the best to organize your onboarding.

Cons

Sometimes it seems easy to use but it's actually more complicated.

Review Source

ML

Maria L.  
Sales Administrator  
Human Resources  
Used the software for: 6-12 months

### "I would recommend WorkRamp to anyone wanting to implement an LMS."

March 28, 2022

5.0

Pros

We have never used an LMS before and it has been super easy to learn and use. The big pro has been how quick and easy it is to get my questions answered. Being new to this I have a lot of questions that come up randomly and they have been amazing with that.

Cons

I don't really have any cons with WorkRamp. There are a few random features that I would like it to have but it doesn't affect how we use it. Overall it's great!

Review Source

EG

Eric G.  
Co-owner  
Internet  
Used the software for: 6-12 months

### "Great onboarding tool"

March 9, 2017

5.0

Using WorkRamp has completely changed our onboarding program from something that was difficult to scale to a culture reviving endeavor. After implementing WorkRamp, we have seen a significant shift in terms of new employee understanding, motivation, and growth. Getting our employees off to the right start has been a game changer, and it would not have been possible without WorkRamp's platform.

Pros

Using WorkRamp has significantly helped us scale our onboarding program. After implementing WorkRamp, we have seen a significant shift in terms of new employee ramp times. Getting our employees off to the right start has been amazing, and it would not have been possible without WorkRamp.

Cons

We would love to see more onboarding examples from other companies so we can compare our programs to theirs.

Review Source

Response from Learning Pool

March 9, 2017

Thanks Eric!!

VR

Verified Reviewer  
CTO  
Computer Games  
Used the software for: 6-12 months

### "the best tool for my growing gtm team"

September 6, 2018

5.0

its amazing!!!!!

Pros

i love that its always coming out with new and innovative features like their challenges scorecards and their new design. because theyre so nimble and well thought out, workramp does more than any other lms platform combined

Cons

sometimes its hard to keep up with all the updates but their support team is a+ and completely unmatched by any other team out there so its not a problem

Review Source

AC

Alexandre C.  
BDR  
Information Technology and Services  
Used the software for: 6-12 months

### "Great LMS, good to have in the company for the different areas inside the firm (Sales, Engineer...)"

September 15, 2022

4.0

Pros

As a LMS, you can work and learn asynchronous, that means that you can focus to learn and train when you have time. The platform is clear and easy to use. Kind of gamificaiton

Cons

Design can be better, I mean the looking. Also try to push for more "gamification" of the tool to be more attractive.

Review Source

SM

Stephen M.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Really poor execution and support"

April 24, 2020

1.0

Very Poor . Takes too much time to access the training, Costs the end user money and time trying to get the software to work rather than actually learning.

Pros

Nothing . The software is not fit for purpose. Maybe it works in US but not outside US.

Cons

Not fit for purpose outside US Support is to' blame the client ' Forgets where you are on the course and you have to repeat modules Difficulty signing in and and pages hang consistently

Review Source

CS

Christina S.  
Client Services Trainer  
  
Used the software for:

### "Perfect for Client Services Training"

April 6, 2016

5.0

We deployed WorkRamp to help onboard and train our global client services team. For administration, their system was very intuitive and easy to navigate, plus I loved receiving their daily summaries with progress summaries. For our employees, they adopted it really quickly, so we've been able to transition from paper based training manuals to digital guides on WorkRamp. Also, since it's cloud hosted, there were no hassles of getting onto VPN; it was just click and go from any computer.

Review Source

Response from Learning Pool

May 10, 2016

Thanks for the comments Christina. We're excited to be partnering with Equinix to help with your training requirements, both domestically and internationally. Please let us know if there's anything else we can do to help make the experience even better.

CN

Carly N.  
Strategic Growth Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great way to communicate information"

April 13, 2022

5.0

Pros

This is a great tool to push out trainings across departments and teams. It's great for showing visuals and using quizzes to make sure items were learned.

Cons

Nothing yet. While this is a new system I have been using, it's been easy to navigate and the complexity of different uses has been great!

Review Source

mM

miranda M.  
  
  
Used the software for:

### "Using WorkRamp successfully as our global training platform"

January 13, 2017

5.0

We are using WorkRamp as our global training platform. Whether we are using it to onboard new hires or train team members on the latest talking points before a trade show, they provide us with the flexibility we need to train around any concept at any point. We chose them because of how lightweight they were to deploy and we are excited to continue using them for more use cases.

Review Source

Response from Learning Pool

January 13, 2017

Thanks Miranda! We're happy to be partnering with your team @ Bitnami.

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