# Galileo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Galileo the right Remote Monitoring and Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154050/Galileo-IPM-Suite/reviews --- Galileo 4.8 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of Galileo Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews MH Mario H Linux Systems EngineerRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I want to share this platform has ease of use and ease of install/upgrade agents for Linux servers. And give us the power of resolve health issues based on alerts that comes to us.“ March 30, 2026 MH Mario H Linux Systems EngineerRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Sometimes the assets seen duplicated due to an internal processes but nothing that cannot be fixed by Galileo's support team.“ March 30, 2026 WP William P CTOHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Its secure, agentless architecture and insightful exploratory analytics have streamlined our IT operations, enhancing efficiency and reliability across our campus networks.“ October 18, 2023 PM Pranjal M Key Account ManagerInsurance, 201 - 500 employeesUsed the software for: Less than 6 months. “Pricing is also one of the concerns.“ January 29, 2025 DM Derek M Technical Program DirectorInsurance, 10,001+ employeesUsed the software for: More than 2 years. “We find their pricing very reasonable and we've not seen any large increases in license fees since we purchased.“ October 26, 2023 sW sandy W Sr. Manager, IBM i and Storage Hospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “its ease of use, and details of performance and you can see your infrastructure in one location“ November 9, 2020 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pankaj T. Specialist Financial Services Used the software for: 6-12 months ### "Powerful Tool for IT performance management " April 2, 2026 4.0 My overall experience with Galileo has been postive. It provides strong monitoring capabilities and centralized visibility which makes managing things easier . It does offer useful insights and helps quickly identify issue Pros What i like most about Galileo is its ability to brings everything in one place . It brings all perfomance data into one centralized platform . It simplifies monitering by offering real time insights. Cons The major downsides for me would be the the dashboard and customization options as they can feel overwhelming initially Switched from [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/) We switched to gain acess fo more advanced performance insights and better dashboard customization . And were looking for a platform which is more user friendly and centralized Review Source Andrew F. Director, Consumption Services Information Technology and Services Used the software for: 2+ years ### "Data Visibility to drive Cost Optimization" December 2, 2025 5.0 I have worked with Galileo since 2020. The team behind the product is extraordinarily smart on IT infrastructure and what it takes to monitor and measure performance, capacity, and utilization. Very smart, customer-focused engineering teams make deploying and supporting Galileo low risk and cost effective Pros It is built by a company that built the product to support its consulting business. It is focused on the collecting the essential data to provide critical data visibility to support rapid root cause analysis and resolution and provide capacity, performance and utilization data key to eliminate IT overspend and increasing asset utilization. Cons There is nothing not to like about Galileo! Galileo is a robust, highly available product for enterprise Observability and Telemetry. Licensing is cost effective and easy to understand and scale across the enterprise Review Source EG Eric G. Manager of UNIX Servers Information Technology and Services Used the software for: Less than 6 months ### "Galileo Monitoring is a lot to take on (but mostly in a good way)!" April 3, 2026 4.0 Galileo has been a lot more challenging for us to implement than we anticipated. Demonstrations showed off the value of the Galileo Suite, and we remain invested in it as a significant improvement over the collection of disparate monitoring tools we used to have, but getting it set up the way we want has been taking longer than expected. The implementation services provided by the vendor have been good, but it's required a delicate balance of how much we have them do for us, vs. how much we try to take on ourselves so that we get the knowledge transfer needed to move forward in the future on our own. After several months, we still feel like we're learning. In the end it's a great product at a good price and worth investing the time in, but don't expect it to achieve its full potential by just slapping it in place with default options. Plan some time to do it right, and you'll be rewarded. Pros The vendor has deep experience and a strong reputation with SAN storage and IBM iSeries and AIX server workloads. Both the internally-developed and open-source-based tools that comprise the Galileo suite come with customizations that provide excellent support for these environments, which many other monitoring vendors struggle to do at all, much less do correctly. Meanwhile, support for more common platforms like Windows and Linux remains strong, meaning Galileo is an excellent platform for consolidating many other disparate monitoring platforms without sacrificing the capabilities found in more "native" monitoring solutions. Cons There's a fairly steep learning curve, especially with the Active Monitoring product based on Zabbix. Most monitoring products have a well-known approach, setting up individual hosts and associated services, and defining simple alerting thresholds for each service. With Galileo, there's considerably more flexibility to define trigger actions based on complex rules. On the plus side this allows for useful customizations other tools don't, but it also means even the most basic implementations need to adapt to this more complex methodology, writing rules rather than just setting simple thresholds, and learning to account for event handling for every threshold transition, both up and down. Host templates provided out of the box are expansive, and should be approached carefully to avoid being overwhelmed by alerting early in implementation; a "build up what you need" rather than "pare down from the defaults" approach may be helpful to contain alerting sprawl. Switched from [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)[System Center](https://www.capterra.com/p/70929/System-Center/) Consolidation of disparate monitoring platforms. Better alert management features. Review Source MH Mario H. Linux Systems Engineer Retail Used the software for: 1-2 years ### "Great performance monitoring infrastructure platform for Linux servers" March 30, 2026 5.0 This three 3 years that I've been working at Carhartt have been a great pleasure using Galileo as a daily working tool because we can trust and rely on the complete performance monitoring of the Linux servers. Pros This is a great monitoring platform what allow us to have observability of our servers' health and asset management. I want to share this platform has ease of use and ease of install/upgrade agents for Linux servers. And give us the power of resolve health issues based on alerts that comes to us. Cons Sometimes the assets seen duplicated due to an internal processes but nothing that cannot be fixed by Galileo's support team. Review Source GB Gary B. Data product manager Financial Services Used the software for: 2+ years ### "Data Product Manager. " March 12, 2026 5.0 I love the easy to read graphs that allow a quick visual on the health of a system. This has helped with identifying root cause of issue. Pros As a semi-technical user it is great that I can quickly identify potential issues and share with the technical team to get resolutions. The ability to go back in time to find hints of when an issue may have started before it reached a critical level is a big help in isolating cause of issue. Cons No drill down ability. If I could see what pid was building a large data set or taking a lot of memory. I would love to automated alerts for potential issues. Review Source HG Heldor G. Manager Mental Health Care Used the software for: 1-2 years ### "Great Monitoring Tool!" March 27, 2025 4.0 It’s a powerful tool, but it takes time to get used to. Perfect for teams who need detailed insights but may require some patience to navigate. Pros I really liked how Galileo gives a clear view of everything happening in your systems. Cons The many features they offer might feel overwhelming. Review Source MP Meshv P. Salesforce Developer Information Technology and Services Used the software for: I used a free trial ### "A Powerful Infrastructure Monitoring Platform with Deep Analytics " March 11, 2026 4.0 Overall, it was good with Galileo Suite. As it is powerful solution for organization that really need deep monitoring into their IT systems and detect some performance issues, optimizing infrastructure usage. Pros Galileo gives excellent visibility for complex infrastructure and helps to monitor servers, applications and cloud resources in one place. I really like about real time monitoring and some analytics features, which help to find performance issues and plan future infrastructure capacity. Cons The platform can take some time to learn as new users, mostly for teams that are totally new into enterprise infrastructure tools. Review Source VR Verified Reviewer Guru Computer Hardware Used the software for: 2+ years ### "Ease of deployment and depth of system insight" March 7, 2019 5.0 Beyond having insight to discover and resolve performance issue, Galileo helps with utilization tracking, sizing and anticipating future needs. Analytics helps find issues you might not have been looking for. Pros How easy it is to deploy and how quickly I get access to relevant and useful data. Cons That from the interactive charts view, there isn't a link, for an individual device or VM, to take me to the core Galileo view of that host or VM. Review Source Moise R. Teacher E-Learning Used the software for: Less than 6 months ### "Easy to use and implement in classroom" November 14, 2023 5.0 Pros It is easy to implement in classroom, very spectacular. Cons Nothing to complain, it is wonderful to use. Review Source SR Stephen R. VP of Technical Resources Information Technology and Services Used the software for: 2+ years ### "A Must Have Data Center Tool" March 26, 2019 5.0 Pros Galileo Performance Explorer is very intuitive, easy to get started with and easy to navigate. What we also like about this product is how it keeps evolving and adding new hardware to help you manage and now even allowing you to look at your EPIC environment. As they continue to grow their product, it will be a one stop shop for a great tool. Cons Nothing to add here because it keeps evolving and everything they add is relevant to the data center. Review Source CG Connor G. Owner Computer Software Used the software for: 1-2 years ### "Great tool for capacity planning" March 7, 2019 5.0 The on-going support is great; I use this for capacity planning and it’s a gamechanger. Pros Easy to use, no training required. Like that I can dig deep into historical data for planning initiatives. Cons I would like more dashboard customization options for my specific infrastructure. Review Source AD Arnold D. IT Specialist Banking Used the software for: 1-2 years ### "Innovative and challenging : My time at Galileo " April 10, 2026 4.0 Working on Galileo within IQOR has been a mixed experience , with both challenges and opportunities . On the positive side, the company provided a collaborative environment where i was able to learn a lot from my colleagues. The team culture is generally supportive , and i appreciated the chance to work on diverse projects that helped me build a variety of skills. Pros What i like about Galileo is how easy it is to use. In a busy environment like ours at IQor , it's important to have something that doesn't look like forever to learn . the interface is clean and simple , so i can jump right into my task without getting bogged down by complicated menus or unnecessary features. Cons Depending on your role , the workload at Galileo could became overwhelming . while the company strive to support employees, there were times when balancing personal and professional life felt challenging, especially during peak times. The internal tools and system sometimes weren't as efficient as expected , leading to minor frustration when trying to complete the task quickly . Review Source AV Aman V. Data Engineer Computer Software Used the software for: 1-2 years ### "Galileo A Tool for Research" April 9, 2026 4.0 My experience with the Galileo system has been positive in terms of its stability, availability, and wide range of functionality for IT infrastructure use. However, issues like data inconsistency between API and UI and occasional lack of real-time synchronization can impact reliability in practical scenarios. Pros \- The Galileo platform is designed to provide consistent availability and stable performance, making it reliable for critical IT infrastructure operations. - It offers multiple features such as precise timing, positioning data, and integration capabilities, which support various IT infrastructure needs like synchronization, monitoring, and system coordination. Cons \- In the Galileo system, discrepancies may occur between data fetched via APIs and what is displayed on the UI, leading to confusion and potential errors in decision-making. - Differences in update timing between backend (API) and frontend (UI) can result in outdated or mismatched information being shown to users. Review Source AA Anthony A. Data Analytics Information Technology and Services Used the software for: 2+ years ### "My thoughts" April 14, 2026 5.0 Pros The UI is simple to use. I am able to nagivate around fairly easy and always know where everything is located Cons I wish there was more options for drill downs. I want to be able to make some custom reports without having to ask for help from support. Review Source LS Laheba S. Analyst Information Technology and Services Used the software for: 6-12 months ### "Best monitoring tool" November 7, 2024 5.0 It's great. Galileo intuitive and easy to implement! Those qualities are definitely standout features that make it appealing to users, especially when it comes to complex systems like natural gas infrastructure. The user-friendly interface and ease of navigation are crucial for engineers and decision-makers who need to quickly access data and make informed decisions without spending too much time on a steep learning curve. Being able to implement the software smoothly without disrupting existing workflows is also a major advantage, especially in industries where time and precision are critical. Pros for quick issue detection and preventing outages—those are some of the most critical aspects of managing energy systems like natural gas networks. The ability to identify potential issues early and take preventive measures can save a lot of time, reduce costs, and most importantly, improve safety. The fact that accuracy in measurement is a standout feature for you is really important, especially in industries like natural gas management, where even small discrepancies can lead to significant operational challenges. When you’re working with such precise data, you can trust your decisions and avoid costly mistakes that might arise from inaccurate readings. Cons When software is both intuitive and perfectly suited to your needs, it can make a huge difference in productivity and overall efficiency. It’s great that it’s meeting all your expectations. I love Galileo Review Source NM Nicole M. Senior Customer Success Manager Information Technology and Services Used the software for: 2+ years ### "Galileo User" April 10, 2026 5.0 I have enjoyed using the product. Pros How it allows me to predict when a client will need to expand their CPU, Disk or Memory. Cons Nothing. Review Source SS Shivam S. IT Consultant Information Technology and Services Used the software for: I used a free trial ### "Fast Problem-Solving with Galileo" February 13, 2025 5.0 It helps you see your devices and their health easily. The 3D views make finding problems quick. It helps fix issues fast. It’s useful, but can take time to learn. Pros It shows all your device health in one place. The 3D views make finding problems easy. It helps fix issues quickly and keeps things working well. Cons The setup at the beginning may be hard for some. Review Source PM Pranjal M. Key Account Manager Insurance Used the software for: Less than 6 months ### "Proactive IT Capacity & Performance Management" January 29, 2025 5.0 Overall experience has been positive as it provides powerful tools for IT capacity and performance management. Its data visualization and predictive analytics capabilities have been instrumental in identifying usage trends and planning future infrastructure needs. Pros The predictive analytics it provides in order to predict IT usage trends, forecast future trends and prevent capacity bottlenecks. Also, provides access to extensive historical data, enabling users to identify long-term trends and make data-backed decisions. Cons There are occasional data sync delays. Also learning curve is steep and require significant time and training to master. Pricing is also one of the concerns. Review Source TP Teresa P. Engineer II Information Technology and Services Used the software for: 1-2 years ### "Ease of use" October 16, 2024 5.0 Easy to install and upgrade. Easy to set up worksheets in GUI Pros Ease of use. Able to see all systems within 1 location on GUI Cons I see no Cons for this product. It is a great product and Bob is a wonderful trainer Review Source AH Andrew H. Lead Infrastructure Engineer Hospital & Health Care Used the software for: 2+ years ### "Galileo Review" May 13, 2024 4.0 I like the product and have been using it for several years, back to about 2016. It has a ton of real time data and can help you manage your enterprise better. It just takes time to learn how to use. Pros Real time data helps us troubleshoot with current data. Its ability to work with all of our storage device types makes integration easy. Its reporting trends helps us be proactive with our storage capacity planning. Cons It sometimes takes a while to figure out how to find what you are looking for. This is good and bad. Its all there, its just a matter of finding out where to look for what you need. It takes time to dig around and figure out how it works. Review Source MS Michael S. Analyst / Programmer Health, Wellness and Fitness Used the software for: 2+ years ### "A great tool with capabilities far beyond our ability to understand and exploit them" October 18, 2023 5.0 Overall, Galileo has been very useful to us, relatively easy to use at the basic level at which we use it, and the vendor support has been outstanding. Pros Great vendor support - very knowledgeable and extremely willing to explain and assist.Great graphing and charting; flexible enough to do almost anything if you take the time to learn how. It did not take us long to activate the features which we needed most, and it has been very reliable and robust, requiring very little maintenance. Cons It is frustrating that for real-time monitoring, very few metrics are available for which we can view current data which would help with problem diagnosis like a performance problem. (many exist which are of little use to us) . Compared to non-realtime data, almost nothing important is immediately available. We should be able to choose which metrics to collect in order to trade off usefulness (to us) against collection time.It is perceived that to make use of any more functionality would require a large investment of time. We are probably doing it wrong, but we find it very hard to add new systems and configure them into our existing notifications - we have to do them one by one and feature by feature rather than being able to add a list of hosts to an existing object or capability.All systems send data to the cloud at the same time and that can result in some performance issues.We would like to be able to send alerts to distribution lists defined and controlled at our site so that the Galileo configuration does not have to change (e.g. the on-call paging), but with the monitoring hosted at AWS, email alerts take so many hops in AWS to our site and back out to MS365 ( hosted elsewhere) and through those mail hosts, that email alerts are rejected by cloud mail servers (over which we have no control) because they have been forwarded too many times ; we cannot leverage our on-site DLs and have to manually update the addresses in the Galileo GUI, which is tedious Reason for choosing Galileo We were able to get it going at a basic level with relative ease, and with outstanding vendor support. With other products we were pretty much on our own and the staff member assigned to the task was not up to the challenge. Review Source WP William P. CTO Higher Education Used the software for: 2+ years ### "Early Adopter of Galileo, Troy University" October 18, 2023 5.0 Pros As early adopters of the Galileo Suite, Troy University has significantly benefited from its robust IT infrastructure monitoring capabilities. The tool's predictive analytics and custom dashboards have been instrumental in proactively identifying system performance issues, preventing potential downtime. Its secure, agentless architecture and insightful exploratory analytics have streamlined our IT operations, enhancing efficiency and reliability across our campus networks. Cons Exceptionally pleased with the tool, no complaints. Review Source NK Nathan K. SAN Admin Government Administration Used the software for: 2+ years ### "From a SAN Admin Perspective" March 3, 2023 5.0 Galileo has found bottle necks in our network environment and help resolve issues with our customers by the numerus and excellent charts provided by Galileo. Pros I like that I can see from end to end via storage arrays to core switch's, to the hosts. I also like that Galileo can see into multiple vendors and provide the detailed data with very fast response time. Cons Not FED ramped. We were not able to leverage galileo in the federal cloud as a service. Review Source EW Earl W. Systems Engineer Retail Used the software for: 2+ years ### "A product that works as expected for Monitoring" October 18, 2023 5.0 Exceptional we use daily exec reporting to identify potential issues Pros It monitors a variety of OSes and is comprehensive with details and summary Cons I have no dislikes at all - products just work Review Source BT Brian T. Unix Hosting Services Team Leader Hospital & Health Care Used the software for: 2+ years ### "Galileo Review" March 3, 2023 5.0 My experience with Galileo has been fantastic. I don't recall ever having an issue with usage and availability. Pros The few times I needed assistance from support it was a good experience allowing private one on one time with support to work thru the issue to resolution.Having the history of the data available has been extremely beneficial. Cons There are other features that I haven't tapped into yet such as reporting aspects or customized reports which I am unsure how to get started and what is offered.A heatmap is a feature that I would like to see implemented. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.