# Galileo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Galileo Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more. Source: https://www.capterra.com/p/154050/Galileo-IPM-Suite --- # Galileo Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Galileo ## What is Galileo? Galileo enables IT teams and service providers to monitor infrastructure performance across distributed environments from a single platform. Unified visibility across servers, storage, networks, and hybrid systems helps teams quickly identify issues and maintain operational stability. Using Galileo, teams can: • Monitor infrastructure health across remote and distributed environments • Detect performance issues quickly with intelligent alerting • Analyze operational trends using performance analytics • Generate reports for operational visibility and client reporting • Forecast infrastructure growth through built-in capacity planning Galileo helps teams maintain performance and proactively manage infrastructure across multiple locations. ## What is Galileo used for? [IT Management](https://www.capterra.com/it-management-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Galileo alternatives Highest Rated [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (2,936)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154050/Galileo-IPM-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Monitoring 4.7 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Server Monitoring 4.7 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts/Notifications 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Service Level Agreement (SLA) Management 4.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Set and monitor service level agreements to ensure timely response and resolution Real-Time Notifications 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Capacity Management 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Monitor service demand and performance to plan for adequate resources that meet business needs Galileo 79 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Assessment of resource optimization and capacity availability across the environment Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Manage budgets, track and optimize spending and align capacity to workload demand Monitor performance details involving CPU/memory utilization Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Manage and store data in a database Graphical representation of data Analyze the performance of Databases Supports common databases such as MySQL and Oracle Access client's system information, including hardware and software configuration, to perform diagnostics Track unplanned equipment or network failures Receive and/or send email notifications for urgent updates, requests, or other information Ability to oversee and optimize the operations of a mail server A chronological record of actions or occurrences within a network, software, or process Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Identify and respond to unexpected problems or failures (ie. "negative events") Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Schedule predetermined or ad hoc maintenance services and labor requests Observe and track the demand, usage, progress or quality of a system, product, or user Run tests on a network to find the root cause of network issues Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. Tracks and makes accessible data on the health of servers and other network components. Monitor and manage resource utilization for network infrastructure Monitor and analyze the performance and status of a server or system/application A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Predict future data based on historical data sets Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Allow users to access multiple services after entering their login credentials once Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and manage virtual machines (VMs) running on physical host machines Create a virtual version of operating systems, storage devices, or computer network resources Interact with data visualization elements, such as charts and graphs, to drill down into data Collect and analyze traffic data about website visitors Get Advice We can help you find the software with the features you need. Features 4.7 (36) 4.7 Based on 36 reviews ## Pricing Value for money 4.8 (32) ### Starting price Free trial available Value for money 4.8 (32) 4.8 Based on 32 reviews ## Integrations [ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[ Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[ Prometheus](https://www.capterra.com/p/235335/Prometheus/)[ Helios](https://www.capterra.com/p/10031183/Helios/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (34) 4.8 Based on 34 reviews ## User reviews Overall rating 4.8 Based on 36 reviews Filter by rating 5(28) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AA Anthony A. Data Analytics Information Technology and Services ### "My thoughts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 14, 2026 Pros The UI is simple to use. I am able to nagivate around fairly easy and always know where everything is located Cons I wish there was more options for drill downs. I want to be able to make some custom reports without having to ask for help from support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Arnold D. IT Specialist Banking ### "Innovative and challenging : My time at Galileo " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 10, 2026 Working on Galileo within IQOR has been a mixed experience , with both challenges and opportunities . On the positive side, the company provided a collaborative environment where i was able to learn a lot from my colleagues. The team culture is generally supportive , and i appreciated the chance to work on diverse projects that helped me build a variety of skills. Pros What i like about Galileo is how easy it is to use. In a busy environment like ours at IQor , it's important to have something that doesn't look like forever to learn . the interface is clean and simple , so i can jump right into my task without getting bogged down by complicated menus or unnecessary features. Cons Depending on your role , the workload at Galileo could became overwhelming . while the company strive to support employees, there were times when balancing personal and professional life felt challenging, especially during peak times. The internal tools and system sometimes weren't as efficient as expected , leading to minor frustration when trying to complete the task quickly . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nicole M. Senior Customer Success Manager Information Technology and Services ### "Galileo User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 I have enjoyed using the product. Pros How it allows me to predict when a client will need to expand their CPU, Disk or Memory. Cons Nothing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Aman V. Data Engineer Computer Software ### "Galileo A Tool for Research" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 My experience with the Galileo system has been positive in terms of its stability, availability, and wide range of functionality for IT infrastructure use. However, issues like data inconsistency between API and UI and occasional lack of real-time synchronization can impact reliability in practical scenarios. Pros \- The Galileo platform is designed to provide consistent availability and stable performance, making it reliable for critical IT infrastructure operations. - It offers multiple features such as precise timing, positioning data, and integration capabilities, which support various IT infrastructure needs like synchronization, monitoring, and system coordination. Cons \- In the Galileo system, discrepancies may occur between data fetched via APIs and what is displayed on the UI, leading to confusion and potential errors in decision-making. - Differences in update timing between backend (API) and frontend (UI) can result in outdated or mismatched information being shown to users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Eric G. Manager of UNIX Servers Information Technology and Services ### "Galileo Monitoring is a lot to take on (but mostly in a good way)!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2026 Galileo has been a lot more challenging for us to implement than we anticipated. Demonstrations showed off the value of the Galileo Suite, and we remain invested in it as a significant improvement over the collection of disparate monitoring tools we used to have, but getting it set up the way we want has been taking longer than expected. The implementation services provided by the vendor have been good, but it's required a delicate balance of how much we have them do for us, vs. how much we try to take on ourselves so that we get the knowledge transfer needed to move forward in the future on our own. After several months, we still feel like we're learning. In the end it's a great product at a good price and worth investing the time in, but don't expect it to achieve its full potential by just slapping it in place with default options. Plan some time to do it right, and you'll be rewarded. Pros The vendor has deep experience and a strong reputation with SAN storage and IBM iSeries and AIX server workloads. Both the internally-developed and open-source-based tools that comprise the Galileo suite come with customizations that provide excellent support for these environments, which many other monitoring vendors struggle to do at all, much less do correctly. Meanwhile, support for more common platforms like Windows and Linux remains strong, meaning Galileo is an excellent platform for consolidating many other disparate monitoring platforms without sacrificing the capabilities found in more "native" monitoring solutions. Cons There's a fairly steep learning curve, especially with the Active Monitoring product based on Zabbix. Most monitoring products have a well-known approach, setting up individual hosts and associated services, and defining simple alerting thresholds for each service. With Galileo, there's considerably more flexibility to define trigger actions based on complex rules. On the plus side this allows for useful customizations other tools don't, but it also means even the most basic implementations need to adapt to this more complex methodology, writing rules rather than just setting simple thresholds, and learning to account for event handling for every threshold transition, both up and down. Host templates provided out of the box are expansive, and should be approached carefully to avoid being overwhelmed by alerting early in implementation; a "build up what you need" rather than "pare down from the defaults" approach may be helpful to contain alerting sprawl. Switched from [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/) [System Center](https://www.capterra.com/p/70929/System-Center/) Consolidation of disparate monitoring platforms. Better alert management features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Pankaj T. Specialist Financial Services ### "Powerful Tool for IT performance management " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 2, 2026 My overall experience with Galileo has been postive. It provides strong monitoring capabilities and centralized visibility which makes managing things easier . It does offer useful insights and helps quickly identify issue Pros What i like most about Galileo is its ability to brings everything in one place . It brings all perfomance data into one centralized platform . It simplifies monitering by offering real time insights. Cons The major downsides for me would be the the dashboard and customization options as they can feel overwhelming initially Switched from [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/) We switched to gain acess fo more advanced performance insights and better dashboard customization . And were looking for a platform which is more user friendly and centralized Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mario H. Linux Systems Engineer Retail ### "Great performance monitoring infrastructure platform for Linux servers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 This three 3 years that I've been working at Carhartt have been a great pleasure using Galileo as a daily working tool because we can trust and rely on the complete performance monitoring of the Linux servers. Pros This is a great monitoring platform what allow us to have observability of our servers' health and asset management. I want to share this platform has ease of use and ease of install/upgrade agents for Linux servers. And give us the power of resolve health issues based on alerts that comes to us. Cons Sometimes the assets seen duplicated due to an internal processes but nothing that cannot be fixed by Galileo's support team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gary B. Data product manager Financial Services ### "Data Product Manager. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2026 I love the easy to read graphs that allow a quick visual on the health of a system. This has helped with identifying root cause of issue. Pros As a semi-technical user it is great that I can quickly identify potential issues and share with the technical team to get resolutions. The ability to go back in time to find hints of when an issue may have started before it reached a critical level is a big help in isolating cause of issue. Cons No drill down ability. If I could see what pid was building a large data set or taking a lot of memory. I would love to automated alerts for potential issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Meshv P. Salesforce Developer Information Technology and Services ### "A Powerful Infrastructure Monitoring Platform with Deep Analytics " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 11, 2026 Overall, it was good with Galileo Suite. As it is powerful solution for organization that really need deep monitoring into their IT systems and detect some performance issues, optimizing infrastructure usage. Pros Galileo gives excellent visibility for complex infrastructure and helps to monitor servers, applications and cloud resources in one place. I really like about real time monitoring and some analytics features, which help to find performance issues and plan future infrastructure capacity. Cons The platform can take some time to learn as new users, mostly for teams that are totally new into enterprise infrastructure tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrew F. Director, Consumption Services Information Technology and Services ### "Data Visibility to drive Cost Optimization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 I have worked with Galileo since 2020. The team behind the product is extraordinarily smart on IT infrastructure and what it takes to monitor and measure performance, capacity, and utilization. Very smart, customer-focused engineering teams make deploying and supporting Galileo low risk and cost effective Pros It is built by a company that built the product to support its consulting business. It is focused on the collecting the essential data to provide critical data visibility to support rapid root cause analysis and resolution and provide capacity, performance and utilization data key to eliminate IT overspend and increasing asset utilization. Cons There is nothing not to like about Galileo! Galileo is a robust, highly available product for enterprise Observability and Telemetry. Licensing is cost effective and easy to understand and scale across the enterprise Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154050/Galileo-IPM-Suite/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)