# Page 7 | GetResponse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is GetResponse the right Email Marketing solution for you? Explore 521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153948/GetResponse/reviews --- GetResponse 4.2 (521) [View alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 7 - Reviews of GetResponse ## Showing most helpful reviews Showing 151-175 of 521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mamoudou D. Accountant Accounting Used the software for: 6-12 months ### "Do business with simplicity" January 31, 2023 5.0 In its generality the software is to be appreciated because it is really easy and powerful Pros It is simple, the functionalities are easy and very easily one can adapt to the software Cons Personally I haven't noticed any problems with the use of the software, that's what I like about most software Review Source Response from GetResponse February 13, 2023 Hi Mamoudou, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna Arika N. Manager Financial Services Used the software for: Less than 6 months ### "GetResponse: Useful email marketing and automation tool" September 27, 2022 4.0 We used GetResponse since it was relatively cheap than other established tools in the market. We were concerned about the overall performance when it came it delivery of email, templates, and data insights. But we were proved wrong and the platform was very useful. Pros \- Create brand templates and send it to hundreds of subscriber in just a single click - Get data for each activity done by the use (Click rate, open rate, etc) - The interface is user friendly and very insightful with data - Customer support team is prompt and replies quickly Cons \- Cannot get data for bounce rate due to invalid email address - Cannot detect duplicate leads Review Source Response from GetResponse October 10, 2022 Hi Arika, We're so happy you've been pleased with our platform's overall performance. Thanks for the review! :) -Abbie SK Samuel K. Internet marketing Marketing and Advertising Used the software for: I used a free trial ### "Easy way to start online business " August 3, 2022 5.0 Pros It is very simple and easy for everyone who wants to start thier online business, no need to pay any freelancer, ones you follow tutorials on youtube and there are tons of video on how to setup, and is free Cons Some of the templates can not be edited but is good for startup business Review Source Response from GetResponse August 4, 2022 Hi Samuel, Thank you for your review! We're happy you are enjoying GetResponse :) - Abbie VR Verified Reviewer Graphics Designer Graphic Design Used the software for: 6-12 months ### "Best Marketing Tool To use" June 14, 2022 5.0 User friendly, easy and well RECOMMENDED Pros The marketing is very easy and well organized by the \[SENSITIVE CONTENT\], navigation isn't complex and it's user friendly. Cons I've been using it for quite a time now, the pricing for customers should be at least discounted to a certain amount than First timers. Review Source Response from GetResponse July 9, 2022 Hi there! Thanks for sharing your feedback with us. We appreciate it. -Taylor AA Alex A. Founder and CEO Consumer Services Used the software for: 2+ years ### "They're a constant disappointment " October 12, 2018 1.0 They were a great company and a great service. They still are somehow. I believe the vision of this company is still great. But the execution is poor, to be honest. The reason I talk about them as a company is that your email marketing provider is SO CLOSE AND PERSONAL with your business, once you know how to use it and make it your primary way of generating sales. It's becomes crucial to be able to rely on them. I hope they get better. Pros Good value for money. Good ideas from management (I suppose), good choice of features. Cons \- Poor execution of new features - Poor user interface - VERY POOR transitions between versions of the platform: features break, processes you build might break as well - Poor coding and testing: if you use it professionally, you know that you can't rely on it. (ex: draft emails break, email templates break, fonts break, text size break, etc... they work at first then break for some reason) - VERY BAD when it comes to RESPONSIVE emails. - HORRIBLE customer service: they're all NON-Native English Speakers and don't understand what you tell them - unless it's a SUPER BEGINNER question. They just don't get it. They assume every customer they have is a newbie or a grandma who has never sent any newsletter. It's very frustrating. - And... unclear fees when it comes to upgrading/downgrading your account. It's a game of chess to understand WHY you're getting charged some amount to upgrade. Review Source AB Armel B. Teacher of computer science Computer Software Used the software for: 1-2 years ### "Good software. Try it." February 28, 2023 5.0 I had a great experience with getresponse because this software allowed me to make my first dollars on the internet as a web entrepreneur. It is a software that can quickly bring more value in the management of customers, especially with its autoresponder system. Pros It is really a very good software. The advantage with this is that you can test it for free for 30 days. In any case, that's what I did at the time and I had the opportunity to capture emails for free. It's an easy-to-use software that you can quickly get attached to if it brings you back in cash what you have invested in it. Cons The only drawback I see on this software is that it should bring us more quality landing pages that could more easily attract potential leads. Review Source Response from GetResponse March 21, 2023 Hi Armel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna Kevin M. Founder E-Learning Used the software for: 2+ years ### "Good feature set for the price, but clunky to use" January 31, 2019 4.0 Pros Here are the four things I like most about GetResponse: (1) They are cheaper than competitors with a similar feature set. (2) They have a nice interface for searching subscribers. (3) Their live chat operators respond usually within seconds, and live chat is available 24/7. (4) The stats throughout the application update in nearly real-time as people open and click emails. Cons I have three main complaints about GetResponse: (1) Most tasks take too many screens and too many clicks to accomplish. The interface could definitely be simpler. (2) The form templates and email templates are cheesy. They are missing simple, well-designed templates. (3) The double opt-in "click to confirm" emails are too slow to arrive. This hurts list growth. Review Source AR Andrea R. web marketing manager Internet Used the software for: 1-2 years ### "some important features are missing" October 12, 2018 3.0 Pretty good but as I said up to a certain level. For more professional uses I'm thinking of changing software Pros The best thing about this software is the ease of use. Even for those who are not very experienced, they have the possibility to use a good professional software for sending emails Cons When using these types of software at a more professional level, I believe it is essential to have detailed analyzes possibly on a single page of a contact's activity. Instead on this software, many data must be recovered from different points and in some cases are completely missing. Basically we send emails to customers and what we want to know for each customer is what and when we sent an email, such as (newsletter, autoresponder ...) of these were opened and linked. Everything should be available in the contact panel. At the moment instead I find only the emails that have been opened and for I am forced to go to find the other data "around" for the software. Also, some features are not as intuitive. Why can not I select contacts from a list and bring them all on the same day as the autoresponder with a simple click? To do this I have to select the contacts move them to the same starting list (??) and assign them one day to the autoresponder. Cases like these there are many. Statistical issue. When I want to see who has opened or who has not opened a specific mail from the statistics I have very few possibilities to use these two lists directly from the statistics section. Review Source BT Bhushan T. Marketing Communication Manager Chemicals Used the software for: 1-2 years ### "Easy t use and Value for Money Email Marketing tool" July 25, 2022 4.0 Pros The easy User interface can set up a campaign easily Good for campaign analytics Cons List import failed data and bounce list analytics are not easy to find, Integration with other tools needs to be guides. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing GetResponse more options Review Source Response from GetResponse July 29, 2022 Hi Bhushan, Thanks for taking the time to share your feedback with us. We appreciate it! - Abbie MD Mayank D. Freelancer Computer Software Used the software for: 1-2 years ### "Best All-in-One Marketing Platform for Every Online Business" May 4, 2021 4.0 Get Response really helps me to set up and scale my online business. I started it as an affiliate marketer and managing my business through it. It easy and simple to use. If you are non-technical, just like me, no need to worry about it. Their customer support team always guide at every step. I really love their sales funnel feature and my conversion rate boosted by 200% by using one of their ready-to-use template having a high open-rate. Pros 1\. It's pretty user-friendly. Further, tons of tutorials are available on every tool to guide you on every step. 2. The Basic Plan is cheaper than many of its key competitors whilst offering just as much even more functionality. 3. Further, you can start your FREE 30-day trial without providing any card details which helps online marketers who are just starting their journey, giving them a decent amount of time to learn & understand the platform. 4. I like its integration feature the most, connects every popular e-commerce site including Google Analytics. This feature really helps me to connect to an e-commerce site like Shopify and prepare an email marketing campaign. Cons 1\. Difficult to navigate between multiple opt-in. 2. Webinar attendees limit of 100 in "Plus " plan. Required to increase it. Review Source Response from GetResponse May 17, 2021 Hi Mayank! Thanks for taking the time to leave this review. I have shared your feedback with our team so we can continue to improve! -Taylor bimal C. DIGITAL MARKETER Marketing and Advertising Used the software for: Less than 6 months ### "GetResponse review." May 17, 2021 5.0 Getresponse made my work life easier than before. that why if you a looking for the best email marketing software. This is perfect for you. Pros Personally, I think if you are looking for the best professional email marketing for your business then this Getresponse must in 1st list because it is beginner-friendly and easy to play around. Its price is lower when you compare to other email services provider by far. I am also using it in my business because I can build a landing page from scratch or I can use a premade template. I can send an email automatically at the best time so it doesn't go to spam or trash box, collect email. plus you get tons of features like building a sale funnel,webinars,marketing automation,countdown tier,e-commerce tool etc Cons The only cons are it doesn't have a free plan. Hope it will change in future.Because before purchasing any software people should know it is perfect for their business. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Expensive and difficult to understand its feature. Review Source Response from GetResponse May 18, 2021 Hi Bimal! Thanks for taking the time to leave this detailed review. Your feedback is really important to us as it is what helps us continue to improve! I wanted to mention that although we do not have a free plan, we do offer a 30-day free trial to all new users! Again, thanks for your time. TC Thomas C. Self-Employed Marketing and Advertising Used the software for: 6-12 months ### "GetResponse " April 1, 2019 5.0 I use GetResponse to generate leads through the landing pages feature while sending email newsletters to my lists daily. In addition, I use the autoresponder feature to have content and sales emails sent for me so I can spend more time building my business and traffic sources. Pros I love the ease of use and ability to create a very large backlog of emails quickly. I like to send out daily newsletters to my list and after about a week or so I will go back through and add those emails into an autoresponder that I will use for new leads that haven't been getting the original newsletters. This makes my life so much easier and allows me to spend less time on the platform while getting more done. In addition, I love the Spam Score feature that helps keep my messages out of the spam folder. If your email is going to spam, your message isn't being heard. Cons I would like a little more landing page functionality. I find templates either have too much preloaded or not enough. I would like there to be more functionality similar to that of ClickFunnels or even Builderall. If there was further functionality to create sales funnels and take payments through GetResponse I think that will help as well. People like myself want to have everything all in one place for their business. If they can get all they need (landing pages, sales funnels, email marketing, automations) in one place it would make life much easier and GetResponse, in this case, a much more desirable platform. Review Source Eran B. Eran Bucai Internet Used the software for: 1-2 years ### "My number 1 recommendation for autoresponder (reliable)" October 4, 2019 5.0 My use-case for GetResponse is simple. I need an email autoresponder that is easy to use and sends emails and has good deliverability. This is what GetResponse does best. That is what I recommend people use it for. Pros I like the fact that it is RELIABLE I have had trouble with other email autoresponders deliverability GetResponse does the deliverability job excellent, that's the main value I get from it It integrates with literally everything else I use the pricing is decent for the reliability of email deliverability it has a simple to use autoresponder and newsletter feature it has 24/7 live support chat and you can get help anytime Cons Everything else in the software is not the best in my opinion. I do not use its landing page, their webinar feature, sales funnel etc. They have ways to go to catch up to competitors in those departments. Reason for choosing GetResponse At the time, it was the first that came to mind, and I was price conscious at the time. In hindsight, I might have tried Active Campaign or ConvertKit but they are more expensive and I am already used to GetResponse and everything integrates well. It's set up good enough for me. Review Source MA Melissa A. Marketing Apparel & Fashion Used the software for: 6-12 months ### "The best Email marketing and website builder your business desperately needs" November 16, 2023 5.0 Easy and fun. Creating the landing pages is a piece of cake especially with the AI feature. Pros Very effective with all necessary features, a complete package fro any business Cons Its costly for those starting out and requires patience to fully utilize all it's features. Review Source Response from GetResponse November 20, 2023 Hi Melissa, Thank you for your glowing review! We're delighted to hear that our platform has proven to be an effective and essential package for your business. Your satisfaction is our top priority, and we're thrilled to be a part of your success. Best regards, Mariana QV Quynh V. Senior Marketing Specialist Education Management Used the software for: Less than 6 months ### "A good email marketing platform you need for your business" July 17, 2023 5.0 It's been pretty good using GetResponse. Pros That it's pretty intuitive. You need something that's user friendly otherwise, your team won't be able to use it easily. Cons Sometimes it can get a bit buggy and when it comes to email styling, there's limited options. I think if there were some more customisation options available - that would be good. Review Source Response from GetResponse July 24, 2023 Hi Quynh, Thank you for sharing your feedback on GetResponse. We're thrilled to hear that you find our platform intuitive and user-friendly, making it a valuable asset for your business. We understand that occasional bugs can be frustrating, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve and provide a smooth experience for our users. Regarding email styling options, we appreciate your suggestion for more customization choices, and we'll take this into consideration as we continue to enhance our platform. We're delighted that overall, your experience with GetResponse has been positive, and we're here to support your email marketing efforts and help your business thrive. Best regards, Abbie CM Corrisa M. Owner Marketing and Advertising Used the software for: 2+ years ### "Cutting-Edge Without the High Price Tag" March 21, 2021 5.0 Overall good experiences with GetResponse and I've used them for over 10 years! Pros GetResponse is on top of the industry - they know what features customers want and where the trends are going. Cons They could allow more third party websites tracking links on their landing page builders. Right now it's very limited. Alternatives considered [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing GetResponse Aweber was just outdated for a long time - they didn't try to keep up with ongoing trends in Internet marketing. A lot of long-time Internet marketers who were die-hard Aweber fans ended up switching to GetResponse eventually. GetResponse has everything I need - including some pretty nice and well-designed landing pages. Review Source Response from GetResponse March 27, 2021 Hi Corrisa! Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor AR Ataur R. Administrator Consumer Services Used the software for: I used a free trial ### "GetResponse Is The Best Fully Hosted Platform for Email Marketing" October 24, 2021 4.0 Before exploring the details, it’s worth mentioning that the first thing that stood out for me, when I opened the GetResponse installer, was the developer experience. This website, which feels more like a blog than a marketing platform, is populated by numerous articles from various authors. The text is very informative and the best part is the unlimited access to information through the membership program. I highly recommend this website to all GetResponse users. I have been using the fully hosted email marketing solution GetResponse for 3 years. I use it for most of my marketing campaigns, including most importantly email marketing campaigns. It is by far the best email marketing solution, and if you are just starting out in email marketing, it is worth considering this service. Pros Besides the basic features that many other email marketing tools offer, the platform offers lots of other useful features that are worth taking a look at. 1. Unlimited email list management 2. Email campaigns 3. Full reporting 4. Email reports 5. Automated campaigns 6. Test & change campaigns 7. Blogging & outreach features 8. Inbound marketing module 9. Online reputation management 10. Free campaign samples There is no denying that GetResponse is the best fully hosted email marketing solution on the market today. Cons The fact that GetResponse is fully hosted means that the cost of hosting the service depends on the size of your list and the size of your budget. The server gets automatically updated, but if your server gets compromised or if it gets too old, then your GetResponse experience will be compromised. It is always a good idea to keep your server safe and to secure your data at all times. Review Source Response from GetResponse October 28, 2021 Hi Ataur! Thanks for taking the time to leave such a detailed review! We really appreciate your feedback. -Taylor HA Harleigh A. Business owner Computer Software Used the software for: Less than 6 months ### "Charged me for services they did not provide then refused refund " November 24, 2021 1.0 I wont recommend them and I plan to share my experience with anyone who might unknowingly do business with them. I upgraded to my subscription to use the facebook paid ads feature, once I did, the site made me add credit to run my ads, okay no big deal, so I add $45 credit on top of the $15 subscription upgrade. Days went by and they NEVER ran MY ADS. The specified time period for my ads campaign came and went, and they NEVER ran. They just sat listed as "under review" for days and then switched to marked "completed" so not ONLY did I have to upgrade for the service they didn't deliver, they also kept my ad money, when I asked customer they said they would correct it and refund me for the ads they didnt complete but instead they just sent me a follow up email telling me they were keeping my money. When I looked into the company to find out what legal body to contact about being fraudulently charged for a service I wasnt provided I found out they are incorporated in Poland. Watch yourself. I was so excited to find them in the beginning, but the inconsistency between customer service responses, they lack of transparency, and the charging not once but 2x for service they didn't deliver is just down right dirty. I am sorry to anyone I previously recommended them to. Pros It was easy to use until it wasn't. .... Cons The fact that they charged me to upgrade, they charged me again for services they didnt provide. Told me they would take care of it and reverse it and didnt. Lost over $60 for nothing. Review Source Response from GetResponse December 2, 2021 Hi Harleigh! Please send me an email to social@getresponse.com and I will look into this quickly. -Taylor TT Tatiana T. Marketing and content executive Music Used the software for: 1-2 years ### "Very happy with GetResponse" January 24, 2024 5.0 We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters: company updates and news as well as dedicated merchandise e-mails. In my opinion it’s the go-to tool if you’re an artist or musician looking grow your fanbase. The interface is easily navigable, and you don’t need to be an expert to use it. It’s simple and to the point. We have also used GetResponse to create cart abandonment e-mails. This is something that has been highly effective and has boosted our sales. It is highly recommended. A standout feature is the integration of GetResponse with WordPress. This has helped our business to collect hundreds of email addresses each week; these are either people who sign up for our newsletter on our website or those who opt in for merchandise updates while browsing our online store.. GetResponse integrates with other tools that we use (such as gleam.io), which helps us get thousands of email subscribers when we launch competitions and giveaways. This e-mail marketing suite is highly recommended. Without a doubt, it’ll help your business grow. Pros Affordable Easy to navigate and understand Great customer service/assistance Cons We're happy to say that there are no cons to report so far. Review Source DG David G. Owner Alternative Medicine Used the software for: 2+ years ### "Great automation process" July 22, 2022 4.0 Overall very impressed and find it incredibly useful. I do wish it had a more robust website feature such as those offered by Wix. Pros What I used most is the automation process to set up a series of autoresponder emails with very sophisticated options that you may adjust to use for client interaction. Easy to set up and very valuable for a deeper process than basic autoresponders. Cons Sometimes difficult to find the options for pricing to adjust them for various programs. Review Source Response from GetResponse July 26, 2022 Hi David! Thanks for taking the time to share your feedback with us. We appreciate it. -Abbie NC Nathan C. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Good for bloggers" August 6, 2023 4.0 Good for small bloggers and who’s building the email list, for bigger email lists, the only downside I had was the no option to downgrade my plan to free after I tested the paid one. Pros Was really easy to use and they have a good free plan, really good for who has a small email list Cons When I upgraded from the free plan I realized that I didn’t needed yet the upgrade and wanted to go back as my list size could still fit in the free plan, so I tried to go back and they said I couldn’t but didn’t really worth for me to stay in the next level plan when I was still building my email list. Because of that I needed to cancel my account Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Lack of features on mailchimp, when I used on my virtual store was nice but for an email list to my blogs I felt it was missing some features Review Source Response from GetResponse August 14, 2023 Hi Nathan, Thank you for sharing your experience, as it helps us improve and cater to various user needs. We're glad to hear you've found the platform easy to use. We'll consider your feedback about plan downgrades after testing the paid version. Thank you for choosing GetResponse :) Abbie FS Fernando S. CMO Real Estate Used the software for: 1-2 years ### "Fastest email marketing servers by far! But it is expensive" April 5, 2023 4.0 Very good Pros Very fast servers that sends tons of emails at the same timeSupport team answers very fast and helps a lot Cons Pricing :,(If you compare it to Mailchimp is cheap due to the support team, but when you have a lot of contacts you will need to change to another platform because of the price raises a lot Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailBluster](https://www.capterra.com/p/183583/MailBluster/) Pricing Review Source Response from GetResponse April 13, 2023 Hi Fernando, thanks for sharing your feedback. Justyna Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 6-12 months ### "Getresponse for email marketing" October 13, 2022 4.0 Getresponse is a great tool. Pros I always find email marketing is a good way to promote my business, but I don't have a lot of time to create an email campaign, so this tool allows me to create an email campaign with a few steps, I can also create a landing page for my business with a few clicks, I have a lot of subscribers now, and I can send email to them in a short time. Cons The most advanced tools are included in the most expensive offers. Review Source Response from GetResponse October 14, 2022 Hi Ismael, Thanks for the review. We're happy to hear you've been able to grow your subscriber list with our Email Marketing tools. :) -Abbie Sarah F. Digital Marketing Supervisor Airlines/Aviation Used the software for: 2+ years ### "GetReponse makes it so easy to manage our database and we can integrate it with other software" January 23, 2018 5.0 GetReponse makes it so easy to manage our database, we can integrate it with other facilities such as mail munch and customers can unsubscribe to their choosing without any effort on our part. Pros GetResponse is an excellent web-based facility which we use to manage multiple emailing lists for various brands. We particularly like the ability to create saved searches, individual campaigns and an easy to manage database. The wysiwyg editor is very good and works very well with our HTML code. Cons We have occasionally had the odd problem with emails corrupting post send which is not ideal but have found as long as we schedule for a few minutes ahead and then check the preview we can get round this issue. Review Source triyoga H. Freelancer Computer Software Used the software for: 1-2 years ### "Maximize your business database with the best getresponse email tool" May 24, 2021 5.0 I use Getresponse to optimize the database that I have collected some time recently, it's easy to use personally or when done in a team, affordable prices with features that meet my needs make me satisfied with Getresponse. for beginners who do not have a database I do not suggest it, but you'll be able do a free trial some time recently buying the bundle provided Pros This is an incredible promoting tool for any little business or startup searching for solid e-mail commercial center computer program. I truly appreciate the drag and drop usefulness since it doesn't require a lot of tech mastery. You'll make promo emails, bulletins, and more with fair a couple of clicks. Way better however, you'll be able allot numerous admins, permitting you to part the workload. One of us makes a bulletin whereas the other does a general promotional mail. The layouts are incredible as well and make our work a part less demanding. Cons I wouldn't suggest GetResponse in case you're fair beginning out together with your marketing automation and do not have a part of databases or budget to spend on any promoting platforms and software. Review Source Response from GetResponse May 26, 2021 Hi there! Thank you for taking the time to leave such a detailed review. We really appreciate your feedback! -Taylor Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)